Avis Car Rental
in Kansas City

Hola Car Rentals is the only premium partner of the top car rental brands operating in Kansas City, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Kansas City.

No. With Hola Car Rentals, all costs and charges for your Avis booking in Kansas City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Kansas City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When picking up your Avis rental at Kansas City International Airport (MCI), you do not go directly to a counter inside the terminal. After collecting your baggage, exit to the center median and look for the Rent-A-Car Shuttle Bus Stop. Board the Grey and Black Rental Car Shuttle Bus, which takes all rental car customers to the consolidated Customer Service Building at 1 Nassau Cir, Kansas City, MO 64153.

The shuttle ride takes approximately 5 to 8 minutes. Shuttles are shared by all rental companies and run roughly every 20 to 30 minutes, so allow extra time after landing. Once at the Customer Service Building, take the escalator or elevator to the Avis counter to receive your rental agreement and keys. The walk from the Avis counter to the car lot is between 50 and 400 feet.

The Avis airport counter at Kansas City operates with 24-hour drop-off available, making after-hours returns straightforward.

The Avis downtown Kansas City location is at 3412 Main St, Kansas City, MO 64111, on the south side of Main Street between W 34th Street and W Armour Blvd. Unlike the airport facility, this is a street-level counter with direct access and no shuttle required.

Operating hours at the Avis downtown Kansas City branch are:

• Monday to Friday: 7:00 AM to 6:00 PM
• Saturday: 8:00 AM to 1:00 PM
• Sunday: 9:00 AM to 1:00 PM

Free pickup service is available at this location. After-hours returns are supported: park and lock the vehicle, place your completed contract and keys in the key drop box, and take all personal belongings. The downtown location is approximately 16 to 24 miles from Kansas City International Airport, so factor in travel time if you are connecting between the two.

There is effectively only one toll facility in Missouri that could affect an Avis rental from Kansas City: the Lake of the Ozarks Community Bridge on State Highway MM. This bridge accepts cash payments only. There are no electronic transponders, E-ZPass lanes, or cashless toll systems operating in Missouri.

Because the bridge is cash-only, the optional toll programs that Avis and other rental companies typically offer (such as e-Toll or TollPass) are not applicable for Kansas City area driving. You simply pay cash at the booth if you cross that bridge.

• Standard 2-axle passenger cars: US$3.00 during summer (May through September) and US$2.00 at other times
• Utility trucks and buses: US$5.00
• Trucks with 4 or more axles: US$6.50 to US$9.50

Missouri has no congestion charges, emissions zones, or city-center driving fees. If your Avis Kansas City itinerary takes you to neighboring states with toll roads, keep your receipts, as the Tolls Cashback benefit included with your booking can reimburse up to 5% of your total booking value.

Yes, the Tolls Cashback benefit is included with all Hola Car Rentals bookings, including your Avis Kansas City reservation. Because Missouri itself has virtually no toll roads, this benefit is most useful if your Avis Kansas City rental takes you into neighboring states such as Kansas, Oklahoma, or Illinois, where toll roads do exist.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning your Avis rental in Kansas City
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Avis rental agreement, and a receipt or statement showing toll charges paid

The refund covers the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect your Avis rental in Kansas City, bring the following physical documents to the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Avis Kansas City counter. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, downtown Kansas City has transit-only lanes along the Main Street Extension that Avis renters must be aware of. These lanes cover more than 60% of the route between Pershing Road and 51st Street/Brookside, and private cars are prohibited from using them except to access driveways or make turns.

Violations are strictly enforced under a 2025 ordinance and can result in fines of US$50 or more, as well as towing. This is particularly relevant if you are driving your Avis rental along Main Street in the downtown Kansas City corridor, as the lane markings and curbs are designed to separate transit from general traffic.

Additionally, Kansas City has a complex downtown freeway loop where all 23 exits use milepost 2 with letter suffixes (2A through 2Y in clockwise order), which is unlike the sequential exit numbering found in most U.S. cities. First-time drivers in an Avis rental can easily miss exits on this loop. Several intersections also use Diverging Diamond Interchange layouts, where left turns cross over opposing traffic mid-interchange, which can be disorienting if you are not expecting it.

Yes, Avis offers one-way car rentals from Kansas City, allowing you to pick up at one location and return to a different one. Common options include starting at Kansas City International Airport (MCI) and dropping off at the Avis downtown Kansas City location, or traveling to other cities such as St. Louis.

When booking a one-way Avis rental from Kansas City, a drop-off fee may apply depending on the route. This fee is route-specific and varies by destination, vehicle class, and season. You will see any applicable drop-off fee listed under the "To pay at destination" section during the booking process on the Hola Car Rentals website, and it will also appear on your confirmation.

A few things to keep in mind:

• Same-city routes (for example, MCI airport to the Avis downtown Kansas City branch) often carry no drop-off fee
• Long-distance or cross-state one-way routes typically do carry a fee
• Cross-border one-way rentals (for example, into Canada) may be restricted or require prior approval

Always review your confirmation before travel to confirm the drop-off fee and any territory restrictions on your Avis Kansas City agreement.

When picking up your Avis rental in Kansas City, a temporary authorization hold will be placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, rental duration, and the specific Avis Kansas City location.

Important things to know about the deposit:

• The hold is a temporary authorization, not a charge. It reduces your available credit until released after you return the vehicle
• Your bank or card issuer controls when the hold is released, which can take up to 15 business days after drop-off
• Only a physical major credit card with the driver's name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• Bring a backup credit card in case your primary card is declined

If you are renting a premium or specialty vehicle at the Avis Kansas City counter, the hold amount may be higher. Notify your bank of your travel plans in advance to avoid fraud blocks on the authorization.

Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to your Avis Kansas City rental. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the coverage includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident, which is particularly useful on Kansas City's complex freeway system
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a breakdown or accident while driving your Avis rental on Kansas City's highways or interstate loop, contact the assistance line 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. This coverage does not replace CDW/LDW for damage to the Avis vehicle itself, nor does it cover third-party liability.

Yes, drivers aged 21 to 24 renting an Avis vehicle in Kansas City are subject to a young-renter surcharge. The standard Avis fee in the United States is US$13 per rental day plus applicable taxes, capped at a maximum of US$65 plus taxes for the rental period.

Drivers must be at least 21 years old to rent with Avis in Kansas City. Drivers under 25 are also restricted from renting certain vehicle classes, including full-size, premium, luxury, convertible, minivan, and large SUV categories.

There is one exception worth noting: if you are a main driver aged 21 to 24 and a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates with Avis may waive the underage fee. To qualify, the waiver must be explicitly shown on your Hola Car Rentals confirmation, and the vehicle must fall within an eligible category such as economy, compact, medium sedan, standard sedan, compact SUV, or medium SUV. This exception applies only to the main driver and only for rentals in the United States, including Kansas City.

Check your booking confirmation or contact Hola Car Rentals support to confirm whether the waiver applies to your Avis Kansas City reservation.

Yes, you can add an additional driver to your Avis rental in Kansas City, either as an included benefit or for a fee at the counter, depending on your rate.

If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Avis charges US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the rental period.

Requirements for adding a driver at the Avis Kansas City counter:

• The additional driver must be physically present at pickup with a valid driver's license
• For Avis in Kansas City, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the rental agreement
• If the additional driver's license is not in a Latin alphabet, an IDP is required

Only drivers listed on the Avis rental agreement are covered by protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections entirely.

Avis rentals in Kansas City follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Avis Kansas City rental:

• Check the fuel gauge with the Avis agent at pickup and confirm the starting level is recorded on your rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of the return location, whether at the Avis Kansas City airport facility or the downtown branch on Main Street
• Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in Kansas City with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

For after-hours returns at the Avis downtown Kansas City location, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as documentation.

The insurance and protection options included with your Avis Kansas City rental depend on the rate plan selected when booking through Hola Car Rentals. Here is a summary of the main coverages to understand:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover damage you cause to other vehicles or people
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis rental in Kansas City. Missouri does not universally mandate a minimum liability inclusion, so check your confirmation carefully. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking

CDW/LDW does not cover tires, undercarriage, roof damage, or personal belongings. Only drivers named on the Avis rental agreement in Kansas City are covered by these protections.

Review your Hola Car Rentals confirmation to confirm exactly which coverages are included in your rate and whether any deductible applies before arriving at the Avis counter in Kansas City.