Avis Car Hire
in Nashville

Hola Car Rentals is the only premium partner of the top car hire brands operating in Nashville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Nashville.

No. With Hola Car Rentals, all costs and charges for your booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your Avis hire car in Nashville is not collected inside the main terminal. Nashville International Airport (BNA) utilises a consolidated Rental Car Centre shared by all hire companies, including Avis.

• After collecting your luggage, follow signs to the Ground Transportation Centre on Level 1 of Terminal Garage 2.
• From there, take the dedicated shuttle bus to the Rental Car Centre. The Avis check-in counter is on the Ground Transportation Level (Level 1) of that facility.
• Allow extra time beyond your flight arrival, as the shuttle journey and counter processing can add 30 to 60 minutes before you are on the road.

When returning your Nashville Avis hire car, follow signs for the Rental Car Facility from I-40, I-65, or Donelson Pike. A shuttle from the top-floor Customer Service Plaza will take you back to the terminal.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so you will not encounter any toll charges while driving your Avis hire car in Nashville or elsewhere in the state.

This means toll-related programmes such as Avis E-Toll are not necessary for driving within Tennessee. Common routes like I-40, I-65, and I-24 through Nashville are all toll-free.

If your journey takes you beyond Tennessee into neighbouring states that do have tolls, your Avis hire vehicle will include an electronic toll device. At the counter, you can choose an unlimited toll package (typically GBP 11 to GBP 25 per day) or pay per use, with actual toll charges plus administrative fees billed to your card after the hire.

All bookings include Tolls Cashback from Hola Car Rentals, which reimburses up to 5% of your total booking value for any tolls paid during the hire period. This applies if you drive into a toll state during your Nashville trip.

To collect your Avis hire car in Nashville, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name (not a digital copy).
• A major credit card with the driver’s name printed on the card, used for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

All documents must be physical. Digital versions shown on a phone are not accepted at the Avis Nashville counter.

When you pick up your Avis hire car in Nashville, a temporary authorisation hold will be placed on your credit card. For standard vehicles at U.S. locations, this hold is typically around GBP 300 to GBP 400, though the exact amount varies by vehicle class, hire duration, and the specific Avis Nashville location.

Key points to bear in mind:

• The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle.
• Your bank controls how quickly the hold disappears after release, which can take up to 15 working days.
• Premium or specialised vehicles may carry a higher hold amount.
• You must present a physical major credit card in the main driver’s name. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Avis Nashville counter.

Bring a backup credit card in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.

Picking up your Avis hire at Nashville International Airport (BNA) adds several location-specific fees on top of the base rate. These are standard U.S. airport hire charges and are not unique to Avis.

• Airport Concession Recovery Fee (ACRF): typically 10 to 12% of the base rate, charged by the airport for operating on its premises.
• Customer Facility Charge (CFC): approximately GBP 4.50 per hire day, covering the consolidated Rental Car Centre at BNA.
• Local and state hire taxes and surcharges: Nashville combines city, county, and state levies that can bring the total tax and fee burden to roughly 25 to 40% above the base rate.

If your booking confirmation shows Taxes and Fees as Included, you should not be billed separately for those items at the Avis Nashville counter. If you are charged for something not listed on your confirmation, the No Extra Charges© guarantee from Hola Car Rentals covers undisclosed or incorrectly billed counter charges after verification.

Renting from an off-airport Avis location in Nashville can reduce these fees significantly, as airport concession and facility charges do not apply off-site.

The minimum age to hire an Avis car in Nashville without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge, and most vehicle classes are restricted to drivers aged 25 and older.

If you are between 21 and 24, the vehicle classes typically available to you at the Avis Nashville counter are Economy, Compact, Medium Saloon, Standard Saloon, Compact SUV, and Medium SUV. Categories such as Full Size SUV, Minivan, Luxury, and Premium are generally restricted.

One important exception for Avis in Nashville: if you are a citizen or resident of Latin America or the Caribbean, aged 21 to 24, certain Hola Car Rentals rates with Avis waive the young-driver surcharge for the main driver. This waiver must appear explicitly on your booking confirmation to be valid at the counter.

Regardless of age, all drivers must present a valid driver’s licence and a major credit card in the main driver’s name for the security deposit hold.

Yes, you can add an additional driver to your Avis hire in Nashville, either at no cost if your booking confirmation states the additional driver is included, or for a fee paid at the counter if it is not.

For Avis in Nashville, the additional driver fee is GBP 13 per hire day plus taxes, with a maximum charge of GBP 65 plus taxes for the hire period.

Requirements for adding a driver at the Avis Nashville counter:

• The additional driver must be present at collection with a valid driver’s licence.
• For Avis, the additional driver must be at least 25 years old.
• If the additional driver’s licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Avis hire agreement are covered by protections such as CDW/LDW. Anyone who drives the Nashville hire without being named on the contract may void those protections.

Yes, all Hola Car Rentals bookings, including Avis hires in Nashville, include Tolls Cashback that reimburses up to 5% of your total booking value for tolls paid during the hire.

Because Tennessee has no toll roads, you will not pay any tolls driving within Nashville or elsewhere in the state. However, if your Avis Nashville hire takes you into a neighbouring state that does have tolls, such as Georgia or Virginia, the Tolls Cashback benefit applies to those charges.

To claim your cashback after returning your Nashville Avis hire:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

Nashville's downtown grid includes several dedicated one-way avenues that can catch first-time drivers off guard, especially when navigating an Avis hire car in an unfamiliar city.

• Third Avenue, Fourth Avenue, and Seventh Avenue downtown are one-way streets. Pay close attention to signage before turning.
• Second Avenue has been undergoing a conversion from one-way to two-way traffic. Navigation apps may not always reflect the current status, so watch for posted signs.
• Some bus-priority lanes on corridors like Murfreesboro Pike restrict general car access. Vehicles may only briefly enter these lanes to make a right turn. Driving in them otherwise can result in a violation.

Nashville's motorway system around downtown is also unusually complex. I-40, I-65, and I-24 converge in an ellipse-shaped loop with frequent left exits, weaving merges, and single-lane flyovers. If you are driving your Avis hire car in Nashville for the first time, use a GPS or navigation app and allow extra time when navigating the downtown interchange area.

Red light cameras operate at Nashville intersections and issue mailed tickets to the registered vehicle owner, which in a hire situation means the charge is passed through to the renter.

Your Avis hire car in Nashville follows a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Nashville Avis hire:

• At collection, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard.
• During the hire, use the correct fuel type as shown in the vehicle. Wrong-fuel incidents are not covered and may generate charges.
• Before returning, refuel within approximately 10 miles or 15 km of the Nashville return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis Nashville hire with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Fuel prices in the Nashville area generally hover at or slightly below the U.S. national average.

Yes, one-way hires are available with Avis in Nashville, allowing you to pick up at one location and return at a different city or airport. A drop-off fee may apply depending on the route.

How the drop-off fee works for your Nashville Avis hire:

• Same-city returns, such as picking up at Nashville Airport (BNA) and dropping off at a downtown Avis location, often carry no drop-off fee.
• Returns to a different city or state typically incur a one-way fee that varies by distance, vehicle class, and season.
• Cross-country or remote routes may carry higher fees or may not be permitted.

The drop-off fee, if applicable, will be shown under the To Pay at Destination section during the booking process on the Hola Car Rentals website. It is not prepaid and is paid at the Avis Nashville counter at collection.

If you need to change your return location after booking, contact support before your collection date, as mid-hire route changes must be approved by the partner and may increase the fee or affect availability.

Yes, most Hola Car Rentals bookings, including Avis hires in Nashville, include travel assistance and medical cover provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United States or Canada.

For eligible travellers, the cover typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident, which is particularly relevant on Nashville's complex motorway interchanges and downtown streets.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This cover does not replace CDW/LDW for damage to the Avis hire vehicle, nor does it cover third-party liability to others. Those are separate protections.

If you need assistance during your Nashville hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call.

When collecting your Avis hire in Nashville, you have two main insurance protections to consider: one for the vehicle itself and one for third-party liability.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Nashville hire. In Tennessee, state-minimum liability is not universally mandated for hire companies, so coverage levels can vary. Adding supplementary liability cover is strongly recommended.

Common exclusions to be aware of for your Nashville Avis hire:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW unless a specific add-on is purchased.
• Prohibited use such as off-road driving, drink-driving, or driving in restricted areas voids cover.
• Only drivers listed on the Avis hire agreement are covered. Unlisted drivers void protections.

Review your booking confirmation to confirm which coverages are included in your rate before arriving at the Nashville counter.