Van Rental
in United States

Hola Car Rentals is the only premium partner of the top car rental brands operating in the United States, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a van:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected van rental experience and peace of mind throughout your trip in the United States.

No. With Hola Car Rentals, all costs and charges for your van booking in the United States are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in the United States charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Van rentals in the United States typically fall into three categories, available through major brands such as Enterprise, Hertz, Avis, Budget, and National at airports and city locations nationwide.

• Minivans (7 to 8 passengers): models such as the Chrysler Voyager or Toyota Sienna, ideal for families
• 12-passenger vans: Ford Transit or Chevrolet Express
• 15-passenger vans: Ford Transit Wagon, Mercedes-Benz Sprinter, or Chevrolet Express, suited for large groups

Availability varies by location and season. Major airports including LAX, Orlando (MCO), Miami (MIA), Atlanta (ATL), Dallas (DFW), Chicago O'Hare (ORD), Denver (DEN), and Las Vegas (LAS) stock a wide selection of van options. Booking in advance is strongly recommended, especially for larger passenger vans, as fleet sizes are limited compared to standard cars.

To pick up a van rental in the United States, you must present the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher (required for certain rentals)
• Round-trip flight or cruise tickets (required for visitors from abroad)

If your driver's license uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original license.

Debit cards and prepaid cards are not accepted for the security deposit on a van rental in the United States.

The minimum age to rent a van in the United States without a surcharge is 25. Drivers aged 21 to 24 may rent in most states but will be charged a daily young-renter surcharge, and van categories are typically restricted to renters aged 25 and older.

This is an important distinction for van rentals specifically: passenger vans, minivans, and cargo vans are listed among the vehicle classes that most rental partners in the United States restrict to drivers aged 25 and above. If you are under 25, you may not be able to book a van regardless of the surcharge.

• New York and Michigan: rental companies are required by state law to rent to licensed drivers aged 18 and older, though a young-renter surcharge still applies
• All other states: 25 is the standard minimum; drivers aged 21 to 24 may rent smaller vehicle classes only

Always confirm van availability for your age group at your specific pick-up location in the United States before booking.

Toll roads across the United States are almost entirely cashless, and your van rental will come equipped with an electronic toll device or be enrolled in a plate-based billing system. There are very few cash toll booths remaining.

At the counter, you will typically have two options for your van rental:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, depending on the rental company and location, covering all tolls during the rental period
• Pay-per-use: you drive through tolls normally and the rental company charges the actual toll amount plus an administrative processing fee to your credit card, often weeks after the rental ends

Toll systems vary by region in the United States. Common ones include E-ZPass (Northeast and Mid-Atlantic), FasTrak (California), SunPass (Florida), and TxTag (Texas). If you drive your van into New York City's Manhattan Congestion Relief Zone (below 60th Street), a charge of US$9 per day applies for passenger vehicles during peak hours, billed separately.

If you opt out of the rental company's toll program, you can use your own visitor toll pass, but inform the counter agent so they can deactivate the van's default device and avoid duplicate charges.

Yes, all van rental bookings made through Hola Car Rentals in the United States include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

The United States has an extensive network of toll roads, from the E-ZPass corridors in the Northeast to FasTrak in California, SunPass in Florida, and toll systems in Texas and Illinois. Whether you pay through the rental company's transponder program or a personal visitor pass, you can claim cashback after your van rental ends.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning the van
• Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or itemized invoice showing charges paid
• Use the subject line: Tolls Cashback - HOLA[your confirmation number]

Refunds are processed to the original payment method within 7 to 10 business days after approval. Late submissions (after 30 days) are not accepted. Note that Tolls Cashback does not mean tolls are included in your van rental rate; you still pay tolls normally and claim reimbursement afterward.

For a van rental in the United States, the security deposit is placed as a temporary hold on your credit card at the counter. The typical hold for standard vehicles in the United States is approximately US$300 to US$400, but van rentals may carry a higher hold due to the vehicle's value and class.

The hold is not a charge; it reduces your available credit until the rental company releases it after you return the van. Your bank controls how quickly the hold disappears, which can take up to 15 business days after release.

• Only a major credit card with the driver's name printed on the card is accepted for the deposit
• Debit cards and prepaid cards are not accepted
• The card must be in the main driver's name and presented physically at the counter
• Bring a backup credit card in case your primary card is declined

The exact deposit amount for your van rental in the United States is set by the rental company at the counter and may vary by location, brand, season, and vehicle class. Notify your bank of your travel dates to prevent the authorization from being flagged as suspicious.

Yes, one-way van rentals between different cities or states in the United States are generally available through major rental brands, but a drop-off fee will typically apply and must be reviewed before booking.

The drop-off fee is route-specific and varies by rental company, distance, vehicle class, and season. For van rentals in particular, repositioning fees can be higher than for standard cars due to the vehicle size and limited fleet availability at certain locations.

• Same-city airport to downtown: often no drop-off fee
• City to city within the same state: a drop-off fee usually applies
• Cross-state routes: a drop-off fee almost always applies and can be significant
• Remote locations or islands: one-way van rentals may not be permitted at all

During the booking process, the drop-off fee for your van rental in the United States will be shown under the "To pay at destination" section on the rate details page. This fee cannot be prepaid and is paid directly to the rental company at pick-up. Always confirm the fee before finalizing your booking, as changing the return location after booking may reprice the entire reservation.

For a van rental in the United States, two types of coverage are most important to understand before you pick up the vehicle.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the van itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the van. In the United States, not all states require rental companies to include minimum liability coverage, so this is not automatically guaranteed on every van rental. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your van rental booking.

• CDW/LDW: covers the rental van for damage and theft, subject to deductible
• LIS/ALI/SLI: covers third parties you may injure or whose property you may damage
• PAI (Personal Accident Insurance): covers your own injuries, if purchased separately

Van rental insurance in the United States can cost US$25 to US$90 per day for full coverage at the counter. Third-party options purchased before pick-up are generally less expensive. Review your booking confirmation to confirm which protections are already included in your rate.

Van rentals in the United States often carry fees beyond the base daily rate. These charges vary by state, city, and airport, and can add a significant amount to your total cost.

• Airport concession recovery fee (ACRF) and customer facility charge (CFC): mandatory at on-airport locations, typically 10% to 20% of the base rate
• State and local sales taxes: vary by state and city, generally 5% to 15%
• Vehicle licensing recovery fee (VLRF): a per-day charge passed on by the rental company
• Stadium or arena surcharges: applied in some cities
• Tourism levies: added in certain jurisdictions

Renting your van at an off-airport location in the United States can reduce costs by avoiding some of these airport-specific fees, typically saving US$10 to US$30 per day. However, you will need to arrange transportation to the off-airport branch.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the counter under "To pay at destination." The No Extra Charges© guarantee protects you if fees that were marked as included are incorrectly charged at pick-up for your van rental in the United States.

Van rentals in the United States follow a Full-to-Full fuel policy by default. You receive the van with a full tank and must return it full to avoid fuel charges.

Vans in the United States typically get 12 to 18 miles per gallon, which is considerably lower than a standard car. Fuel costs can therefore be a meaningful part of your total van rental Budget, especially on longer trips across states.

• At pick-up: check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard.
• During the rental: use the correct fuel type (gasoline or diesel). Wrong-fuel incidents are not covered and may generate additional charges.
• At return: refuel within approximately 10 miles or 15 km of the return location. Keep the receipt showing the date, time, and station address.

If you return the van in the United States with less than a full tank, you may be charged for the fuel shortfall at the rental company's rate (often higher than pump price) plus a refueling service fee. Gasoline and diesel are widely available at over 150,000 stations nationwide, so finding a station near your return location is straightforward.

Yes, you can add an additional driver to your van rental in the United States, but fees and eligibility rules apply depending on your rate and the rental brand.

Some rates include one additional driver at no extra cost. If your booking confirmation shows "Additional driver free of charge," the first extra driver is covered. Otherwise, daily fees apply at the counter:

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

For van rentals in the United States, the additional driver must be present at the counter at pick-up with a valid driver's license and must meet the same minimum age requirements. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. Only drivers listed on the rental agreement are covered by protections such as CDW/LDW and liability insurance. Never allow an unlisted person to drive the van.

Travel Assistance is included with most Hola Car Rentals bookings, but there is an important eligibility restriction: this benefit does not apply to residents of the United States or Canada. If you are traveling to the United States from another country and renting a van, you are likely eligible.

Travel Assistance is provided by Terrawind Global Protection and covers up to 5 passengers per event. It is particularly relevant for van rentals in the United States given the long distances involved in cross-state travel, where a medical emergency or flight disruption far from home could be costly.

• Medical coverage for non-pre-existing illnesses and accidents during your trip
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call the toll-free number listed on your booking confirmation or contact Terrawind via WhatsApp at +1 208 910 1001 or by email at [email protected]. Have your Hola Car Rentals confirmation number ready. This benefit does not cover damage to the van itself (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI).

Returning a van rental at airports in the United States follows a straightforward process, but the specific return area varies by airport and rental brand.

• Most major airports in the United States have a consolidated Rental Car Center (RCC) separate from the terminal. Follow signs for "Car Rental Return" from the airport road network.
• At airports such as LAX, MCO, MIA, ORD, and SFO, the return lot is located at or near the Rental Car Center, which is typically reached by a dedicated road or tunnel from the terminal area.
• Return the van with a full tank of fuel before arriving at the lot. Refuel within approximately 10 miles of the airport to avoid the rental company's higher refueling rate.
• Park in the designated return bay for your brand, leave the keys as instructed (with an agent or in a key drop box for after-hours returns), and collect your final receipt.

For after-hours van returns in the United States, some rental brands offer key drop boxes at the return lot. Confirm this option in your rental agreement before your trip, as liability for the van may continue until the company formally checks it in. Keep photos of the van's condition at return as documentation. Your final receipt for the van rental in the United States can be requested from the rental company if not provided automatically.