VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Thrifty in Savannah include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Savannah, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Savannah.
Will I face unexpected charges at the Thrifty counter in Savannah when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Savannah are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Savannah charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Thrifty rental car at Savannah airport?
The Thrifty counter in Savannah is located at 444 Airways Avenue, Savannah, GA 31408, at Savannah/Hilton Head International Airport (SAV). This facility is off-airport and is not within walking distance of the terminal.
After collecting your luggage, look for the Thrifty shuttle bus outside the arrivals area. The shuttle will take you to the 444 Airways Avenue location, approximately 0.6 miles from the terminal. Allow extra time after your flight lands for the shuttle ride, paperwork, and vehicle assignment before you are on the road.
There is no Thrifty city center or downtown Savannah location. All Thrifty operations in Savannah are consolidated at this single airport facility, so plan your pickup and return accordingly.
What are the Thrifty counter hours at Savannah airport?
The Thrifty counter at Savannah/Hilton Head International Airport (SAV) operates daily from 07:00 to 23:59, including weekends and Thursdays.
No after-hours pickup or return arrangements are specified for the Thrifty location in Savannah, so plan your arrival and departure within that window. If your flight lands close to midnight, factor in shuttle travel time from the terminal to the 444 Airways Avenue facility to ensure you arrive before the counter closes.
If your flight is delayed and you expect to arrive outside operating hours, contact the Thrifty desk directly or reach out to support using the contact details on your booking confirmation as soon as possible.
What documents do I need to pick up a Thrifty rental car in Savannah?
To collect your Thrifty rental in Savannah, bring all of the following physical documents:
- A valid, original driver's license in the main driver's name
- A major credit card with the driver's name printed on the card, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.
All documents must be physical originals. Digital copies shown on a phone are not accepted at the Thrifty counter in Savannah.
Do toll roads exist near Savannah, and how does Thrifty handle them?
Savannah itself does not have traditional toll roads. Georgia's toll infrastructure is concentrated in the Atlanta metropolitan area, where the Georgia Express Lanes network operates using dynamic pricing and the Peach Pass transponder system. If your Thrifty rental takes you from Savannah toward Atlanta, you may encounter these cashless toll lanes on routes such as I-85 or I-75, where rates typically range from US$0.10 to US$0.90 per mile depending on traffic demand.
Georgia Express Lanes are entirely electronic with no cash payment option. Cameras record every license plate, so driving through without a valid transponder will result in a toll charge billed to the rental company, which is then passed on to you, often with an administrative fee added.
At the Thrifty counter in Savannah you can choose a toll convenience program, typically priced at US$4.95 to US$5.35 per day, which covers toll charges up to a capped amount per rental period. Alternatively, you can opt out and pay tolls independently using a compatible pass such as Peach Pass or Sun Pass, or through a plate-based service like NextPass.
Vehicles with three or more occupants may use Peach Pass Express Lanes toll-free in Georgia.
Is a credit card required to rent from Thrifty in Savannah?
Yes, a major credit card in the main driver's name with the driver's name printed on the card is required to pick up your Thrifty rental in Savannah.
At the 444 Airways Avenue counter, Thrifty will place a temporary authorization hold on your card, typically around US$300 to US$400 for standard vehicles, though the exact amount varies by vehicle class and location. This hold reduces your available credit until it is released after you return the car, which can take up to 15 business days depending on your bank.
- Debit cards and prepaid cards are not accepted for the security deposit
- Virtual or single-use card numbers are not accepted at the counter
- The card must be physically present and in the main driver's name
Even if you prepaid your Thrifty booking in Savannah online, you must still present a physical credit card at pickup. Bringing a backup credit card is recommended in case your primary card is declined.
Can drivers under 25 rent from Thrifty in Savannah?
Yes, drivers aged 21 to 24 can rent from Thrifty in Savannah, but a young-renter surcharge applies and certain vehicle classes are restricted.
In the United States, Thrifty charges a daily underage fee for drivers under 25. For Thrifty, Dollar, and Hertz, this fee is US$13.50 per rental day plus taxes, up to a maximum of US$189 plus taxes. The exact amount at the Savannah location may vary, so confirm at the counter.
Vehicle class restrictions also apply. Categories such as full-size, SUV, luxury, premium, minivan, and convertible are typically reserved for renters aged 25 and older. Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate classes.
- Minimum age to rent at Thrifty in Savannah is 21
- A valid driver's license and major credit card are still required
- The young-renter surcharge is paid at the Thrifty counter in Savannah, not prepaid online
How does the Tolls Cashback benefit work for Thrifty rentals in Savannah?
All bookings made through Hola Car Rentals, including Thrifty rentals in Savannah, include a Tolls Cashback benefit that reimburses up to 5% of your total booking value for tolls paid during your rental.
While Savannah itself has no toll roads, if your Thrifty rental takes you toward Atlanta or other parts of Georgia where the Express Lanes and Peach Pass system operate, you may incur toll charges that qualify for this cashback.
To claim your reimbursement:
- Email [email protected] within 30 days of returning your Thrifty vehicle in Savannah
- Use the subject line: Tolls Cashback, followed by your reservation confirmation number
- Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or invoice showing charges paid
Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.
What is the fuel policy for Thrifty car rentals in Savannah?
Thrifty rentals in Savannah follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
At pickup at the 444 Airways Avenue facility, check the fuel gauge with the agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer before leaving.
When returning your Thrifty vehicle in Savannah, refuel within approximately 10 miles of the return location so the tank does not drop below full before you arrive. Keep your final fuel receipt as proof.
- If you return the car below the recorded level, Thrifty may charge for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a service fee
- If the car was not full at pickup, the starting level must be noted on the agreement and you only need to return it at that same level
- Keep all fuel receipts in case a charge is disputed after return
How do I add an additional driver to my Thrifty rental in Savannah?
Yes, you can add an additional driver to your Thrifty rental in Savannah, but the additional driver must be present at the 444 Airways Avenue counter at the time of pickup.
Check your booking confirmation first. If your rate includes an additional driver free of charge, it will be stated explicitly. If it is not included, Thrifty charges US$13.50 per rental day plus taxes for each additional driver, up to a maximum of US$189 plus taxes for the rental period.
- The additional driver must bring a valid driver's license and any required IDP
- Both the main driver and the additional driver must sign the rental agreement at the Savannah counter
- Anyone not listed on the agreement is not covered by the rental protections
- For Thrifty in Savannah, additional drivers must generally be at least 25 years old; younger additional drivers may be subject to a surcharge or may not be accepted
If you need to add a driver after pickup, visit the Thrifty location in Savannah to update the agreement in person.
What insurance coverage is included in a Thrifty rental in Savannah?
The coverage included in your Thrifty rental in Savannah depends on the rate plan you selected when booking through Hola Car Rentals. Check your booking confirmation for the specific protections listed.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Thrifty rental vehicle itself. A deductible may apply unless your confirmation states zero excess. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Thrifty rental in Savannah. In Georgia, not all rental rates automatically include supplemental liability above the state minimum, so review your confirmation carefully and consider adding this coverage if it is not included.
- CDW/LDW covers the rental vehicle; LIS/SLI covers third parties
- Neither covers your personal belongings or your own medical costs
- Only drivers listed on the Thrifty rental agreement in Savannah are covered
Can I pick up my Thrifty rental in Savannah and return it in a different city?
Yes, one-way rentals are possible with Thrifty in Savannah, but a drop-off fee may apply depending on your return location, vehicle class, and travel dates.
When booking, select a different return location and the system will calculate whether a drop-off fee applies for your specific route. If a fee applies, it will appear under the "To pay at destination" section during checkout and on your booking confirmation. This fee is paid at the Thrifty counter in Savannah or at the return location and cannot be prepaid online.
- Routes between nearby cities in the same region may carry a moderate drop-off fee
- Long-distance or cross-state one-ways typically carry higher fees
- Some routes or vehicle classes may not be available for one-way rental
- Cross-border one-ways, such as returning to a different country, are subject to additional restrictions
If you change your return location after booking your Thrifty rental in Savannah, the rate may be repriced and a new or higher drop-off fee may apply.
Does Savannah's historic square layout affect driving a Thrifty rental car?
Yes, Savannah's historic district has a distinctive road layout that can surprise drivers unfamiliar with the city, and it is worth knowing before setting out in your Thrifty rental.
The city was designed around the Oglethorpe Plan, a grid of wards each centered on a public square. There are 22 of these squares throughout the historic core, and they interrupt the internal street grid in a way that is unlike standard city driving. Streets that appear to continue straight will often require you to turn or slow down as you navigate around a square.
- Through-traffic uses the bounding streets that run around the outside of each ward block
- Internal streets are interrupted by the squares, so continuous straight-line driving through the historic district is not always possible
- Natural driving speeds in the area are around 20 mph due to the layout and pedestrian activity
- The squares are shared green spaces with heavy foot traffic, so pedestrians have priority
Using GPS navigation in your Thrifty rental in Savannah is strongly recommended for the historic district, as the square-centric layout can be disorienting on a first visit.
Does my Thrifty booking in Savannah include travel assistance?
Yes, most bookings made through Hola Car Rentals, including Thrifty rentals in Savannah, include travel assistance provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United States or Canada.
If you are visiting Savannah from outside North America and something goes wrong during your trip, such as a medical emergency, a road incident requiring legal assistance, or luggage lost by the airline, this coverage can help. Core benefits typically include:
- Travel and medical coverage for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To get help 24 hours a day, call +1 888 980 9992 or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Check your booking confirmation for the exact coverage terms and limits that apply to your Thrifty rental in Savannah.
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