Car Rental Thrifty
in Massachusetts

Hola Car Rentals is the only premium partner of the top car rental brands operating in Massachusetts, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Massachusetts.

No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Massachusetts are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Massachusetts charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Thrifty rental car in Massachusetts, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license. For other non-English licenses, an IDP is strongly recommended. All documents must be physical; digital copies are not accepted at the Thrifty counter in Massachusetts.

Thrifty operates at Boston Logan International Airport (BOS), the busiest airport in Massachusetts. The Thrifty pickup counter is located at the airport and offers in-terminal or on-airport access, allowing you to collect your vehicle shortly after arrival.

To find the Thrifty counter at BOS, follow the car rental signs inside the terminal. If you are unsure of the exact location, check your booking confirmation for specific pickup instructions, or ask airport staff for directions to the rental car area. Thrifty is one of several brands serving Massachusetts travelers at BOS, so confirm the operating brand shown on your reservation before approaching any counter.

Thrifty also has locations at Worcester Regional Airport (ORH) and off-airport city locations in Massachusetts, including Boston Park Plaza (3 Columbus Avenue), Somerville (646 Somerville Ave), Springfield (827 Boston Rd), Dedham (290 Bridge St), Revere (40 Lee Burbank Hwy), and Raynham (609 S St W).

Massachusetts operates a fully cashless toll system, meaning there are no cash booths anywhere in the state. All tolls are collected electronically through the EZDriveMA system, which uses E-ZPass MA transponders or Pay By Plate MA license plate billing. This applies to major roads your Thrifty rental may travel, including the Massachusetts Turnpike (I-90), the Tobin Memorial Bridge, the Sumner Tunnel, the Ted Williams Tunnel, and the Callahan Tunnel.

When you pick up your Thrifty vehicle in Massachusetts, you have two main options:

• Enroll in Thrifty's TollPass program, which charges a daily convenience fee of US$3.95 per day you use a toll road, capped at US$19.75 per rental period, plus the actual toll amounts billed at undiscounted rates
• Decline the program and allow Pay By Plate MA to invoice the rental company, which then bills the tolls plus administrative fees to your card 4 to 6 weeks after your rental ends

Note that E-ZPass MA offers lower toll rates than out-of-state E-ZPass or plate billing. For example, a full-length Massachusetts Turnpike trip costs approximately US$7.45 with E-ZPass MA versus US$9.35 with an out-of-state transponder. Review your Thrifty rental agreement carefully before deciding which option suits your Massachusetts itinerary.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Thrifty rental in Massachusetts.

Massachusetts roads are fully cashless, so you will encounter electronic tolls on routes like the Massachusetts Turnpike (I-90) and the major tunnels in Boston. Whether you use Thrifty's TollPass program or are billed through Pay By Plate MA, you can submit a claim after your rental ends.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Thrifty vehicle in Massachusetts
• Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, drivers under 25 years old are subject to a young driver surcharge when renting from Thrifty in Massachusetts. Thrifty, as part of the Hertz group, charges US$13.50 per rental day plus applicable taxes for drivers aged 21 to 24, with a maximum charge of US$189 plus taxes for the rental period.

Massachusetts does not have a state law requiring rentals to drivers under 21, so the minimum age at most Thrifty locations in Massachusetts is 21. Drivers aged 21 to 24 can rent but will pay the daily surcharge and face vehicle class restrictions. Most premium, full-size, luxury, and specialty categories are reserved for renters aged 25 and older.

If you are between 21 and 24 and renting from Thrifty in Massachusetts, plan for the following:

• Budget for the daily young driver surcharge on top of your base rate
• Choose an eligible vehicle class such as economy, compact, or intermediate
• Bring a major credit card in your name for the security deposit hold

The surcharge is paid at the Thrifty counter in Massachusetts and is not included in your prepaid rate.

You must present a physical major credit card with the driver's name printed on the card at the Thrifty counter in Massachusetts. The card must be in the main driver's name and have sufficient available credit to cover the security hold placed at pickup.

For standard vehicles at U.S. locations, including Thrifty in Massachusetts, the typical hold is approximately US$300 to US$400. This is a temporary authorization, not a charge, and it reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.

• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• Digital wallets such as Apple Pay or Google Pay are not accepted for the hold
• Someone else's card is not accepted; the card must belong to the main driver

Even if you prepaid your Thrifty booking in Massachusetts online, you are still required to present a physical credit card at the counter. Bringing a backup credit card is recommended in case your primary card is declined.

Yes, you can add an additional driver to your Thrifty rental in Massachusetts, but the additional driver must be present at the counter at pickup with a valid driver's license and any required identification.

Thrifty, as part of the Hertz group, charges US$13.50 per rental day plus taxes for each additional driver in Massachusetts, with a maximum fee of US$189 plus taxes per rental period. This fee applies unless your booking confirmation explicitly states that an additional driver is included at no charge.

• The additional driver must meet the same minimum age and document requirements as the main driver
• If the additional driver is under 25, a young driver surcharge may also apply
• Both the main driver and the additional driver must sign the Thrifty rental agreement in Massachusetts
• Only drivers listed on the agreement are covered by the rental protections

If your license uses a non-Latin alphabet, an International Driving Permit is required for any driver, including additional drivers, at Thrifty locations in Massachusetts.

Thrifty rentals in Massachusetts follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid unexpected charges at the end of your Thrifty rental in Massachusetts:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Massachusetts with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge as evidence.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this benefit applies to your Thrifty rental in Massachusetts. However, this coverage is available only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.

If you are eligible, the travel assistance included with your Thrifty rental in Massachusetts typically covers:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident, such as an incident on the Massachusetts Turnpike or other major roads
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Thrifty rental in Massachusetts, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your reservation.

Yes, one-way rentals are available through Thrifty in Massachusetts, allowing you to pick up in Massachusetts and return the vehicle in a different state. However, a drop-off fee may apply depending on the route, the distance between locations, and the vehicle class you select.

When booking a one-way Thrifty rental from Massachusetts, the drop-off fee will be shown under the "To pay at destination" section during checkout if it applies to your route. This fee is paid at the Thrifty counter and cannot be prepaid.

• Short routes between nearby cities may not carry a drop-off fee
• Long-distance or cross-country routes typically include a repositioning fee
• Premium and specialty vehicle classes may carry higher one-way fees

Cross-border rentals, such as driving a Thrifty vehicle from Massachusetts into Canada, may be restricted or require prior authorization. Always confirm cross-border permissions with the Thrifty counter in Massachusetts at pickup and review your rental agreement for any territory restrictions before departing.

When renting from Thrifty in Massachusetts, you have access to two main types of rental protection that cover different risks:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving your Thrifty rental in Massachusetts. Some U.S. states require a minimum level of liability, but not all do.

CDW and LDW do not cover third parties, and LIS does not cover damage to the Thrifty vehicle itself. These are separate protections and are best used together.

Common exclusions to be aware of in Massachusetts include prohibited use such as off-road driving, driving under the influence, and use by drivers not listed on the Thrifty rental agreement. Always report any incident immediately using the contact number on your rental agreement, as late reporting can invalidate your coverage.

When picking up a Thrifty rental in Massachusetts, especially at airport locations like Boston Logan (BOS) or Worcester Regional Airport (ORH), you should expect several local fees and taxes on top of your base rate. These are standard charges applied to all rental car transactions at Massachusetts airports and are not specific to Thrifty alone.

Common fees you may see on your Thrifty rental agreement in Massachusetts include:

• Airport Concession Recovery Fee (ACRF): charged at airport locations to recover the cost of operating on airport property
• Customer Facility Charge (CFC): a per-day fee collected at airport rental car facilities
• Massachusetts state rental taxes and surcharges
• Vehicle License Recovery Fee (VLRF): a fee to recover vehicle registration costs

If your booking confirmation shows "Taxes and Fees: Included," you should not be billed separately for those items at the Thrifty counter in Massachusetts. If you are charged for something not listed on your confirmation, the No Extra Charges© guarantee from Hola Car Rentals may apply. Keep all paperwork and contact support after your rental ends.

If your flight is delayed and you arrive later than your scheduled Thrifty pickup time in Massachusetts, the rental company will generally hold your reservation for up to 24 hours from the original pickup time. This applies to Thrifty locations in Massachusetts, including Boston Logan Airport (BOS) and Worcester Regional Airport (ORH).

• If your delay is less than 24 hours, your Thrifty booking in Massachusetts should be held. Make sure you arrive during the location's operating hours, as after-hours pickup may not be available at all Massachusetts locations.
• If your delay exceeds 24 hours, contact Hola Car Rentals as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible.

It is also worth noting that Thrifty locations in Massachusetts may have specific counter hours that differ from flight arrival times. Confirm the operating hours for your specific Thrifty location in Massachusetts before you travel, and keep your booking confirmation handy so you can reach support quickly if your schedule changes.