Thrifty Car Rental
in Dallas

Hola Car Rentals is the only premium partner of the top car rental brands operating in Dallas, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Dallas.

No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Dallas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Dallas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Dallas Love Field Airport (DAL), the Thrifty counter is located at 3377 Edwards Ave, Dallas, TX 75235, within the airport's consolidated rental car area. Most customers can reach the counter directly from the terminal without a shuttle.

For the Thrifty location near Dallas/Fort Worth International Airport (DFW), the facility is at 2424 E 38th St, Dallas, TX 75261. This is an off-airport site, so after landing at DFW you will need to take the Skylink train from your terminal to the Rental Car Center (RCC), then board a Thrifty shuttle bus to reach the 2424 E 38th St location.

Allow extra time for the full process at DFW, as baggage claim, the Skylink ride, the shuttle, counter paperwork, and vehicle check can add 30 to 60 minutes depending on crowds. Bring your booking confirmation, a physical driver's license, and a major credit card in the main driver's name for the security deposit.

Yes, Dallas has an extensive cashless toll network that every Thrifty renter should understand before driving.

The main toll authorities operating in the Dallas area are:

• North Texas Tollway Authority (NTTA) with TollTag, covering the Dallas North Tollway and surrounding roads
• Texas Department of Transportation (TxDOT) with TxTag, covering TEXpress Lanes such as the I-635 LBJ Managed Lanes and North Tarrant Express near Dallas/Fort Worth

Almost all Dallas toll facilities are fully cashless. Overhead gantries read transponders or photograph license plates (toll-by-plate). Your Thrifty rental vehicle already includes an electronic toll device.

At the Thrifty counter in Dallas you will typically have two options:

• Unlimited toll package: approximately US$11 to US$25 per rental day, covering all toll usage
• Pay per use: the actual toll amount plus daily or administrative processing fees billed after the rental, sometimes weeks later

If you drive the Dallas North Tollway or the I-635 LBJ Managed Lanes without enrolling in a toll program, Thrifty will bill the tolls via toll-by-plate plus processing fees, and ZipCash rates on TEXpress Lanes are higher than transponder rates. Choose the unlimited package if you plan to use toll roads frequently around Dallas.

Renting from Thrifty at or near Dallas/Fort Worth International Airport (DFW) comes with several local surcharges on top of the base rate. These fees are set by the airport and local authorities, not by Thrifty or the booking agency.

Typical fees at DFW include:

• Concession Recovery Fee: up to 16.5% of the base rate, charged to recover airport facility costs
• Customer Facility Charge (CFC): approximately US$4.50 to US$5.60 per day, capped at roughly US$45 to US$56 per rental
• Dallas/Fort Worth Airport Rental Car Surcharge: approximately US$5 per day
• Texas Rental Car Tax: 10% state tax plus local taxes, which can reach up to 13.25% combined

In total, airport surcharges at DFW can add 25 to 35% on top of the Thrifty base rate. If you want to reduce these fees, Thrifty also operates off-airport locations in the Dallas area (for example, in Grapevine) where concession and CFC fees do not apply, potentially saving US$30 to US$60 per day on economy vehicles. Off-airport Thrifty locations near Dallas may offer a free shuttle from DFW terminals.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the counter in Dallas.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which applies to your Thrifty rental in Dallas and covers tolls paid on any Dallas-area road, including the Dallas North Tollway (NTTA), the I-635 LBJ Managed Lanes, and TEXpress routes.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total Hola Car Rentals booking value. For example, if your booking total is US$600, the cap is US$30. If you paid US$18 in Dallas tolls, you receive US$18 back. If you paid US$50, you receive US$30.

To claim your cashback after returning your Thrifty vehicle in Dallas:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Thrifty rental agreement signed at pickup, and a toll receipt or statement showing charges paid during the rental

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect your Thrifty rental in Dallas you must present the following physical documents at the counter:

• Your original, unexpired driver's license (physical card, not a digital copy)
• A major credit card in the main driver's name with the name printed on the card, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is not valid without the original license.

Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit at the Thrifty counter in Dallas. Even if you prepaid your booking, you must still present a physical credit card at pickup. Bring a backup credit card in case your primary card is declined.

Yes, Thrifty charges a young driver surcharge in Dallas for renters between the ages of 20 and 24. At the Dallas Love Field location (3377 Edwards Ave), this fee is approximately US$25 per day, capped at around US$91 per rental.

In the United States, the standard minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent from Thrifty in Dallas but will pay the daily young-driver fee in addition to the base rate. Most premium and specialty vehicle classes are restricted to renters aged 25 and older, so younger drivers in Dallas are generally limited to economy, compact, intermediate, and compact SUV categories.

Regardless of age, all renters at the Thrifty counter in Dallas must present a valid driver's license and a major credit card in the main driver's name for the security deposit. Debit and prepaid cards are not accepted for the deposit hold.

If you are between 21 and 24 and from Latin America or the Caribbean, check your Hola Car Rentals confirmation to see whether an underage fee waiver applies on Avis or Budget rates, though this exception does not extend to Thrifty.

Thrifty rentals in Dallas follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup in Dallas, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Thrifty vehicle in Dallas, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the station address, date, and time as proof in case a fuel charge appears on your statement.

If you return the car below the recorded starting level, Thrifty may charge:

• A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices in Dallas
• A refueling service or administrative fee on top of the fuel cost

Some Thrifty counter locations in Dallas may offer an optional prepaid fuel plan at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value unless you expect to return the car nearly empty.

When you pick up your Thrifty rental in Dallas, the counter agent will place a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until your bank releases it after the rental ends.

For standard vehicles in the United States, typical holds range from approximately US$300 to US$400. The exact amount for your Thrifty rental in Dallas depends on the vehicle class, the specific location, and the rental duration. Premium or specialty vehicles may carry a higher hold.

Important requirements for the deposit at the Thrifty counter in Dallas:

• A physical, major credit card in the main driver's name with the name printed on the card
• Sufficient available credit to cover the hold plus any expected charges
• Debit cards, prepaid cards, and virtual cards are not accepted

After you return the Thrifty vehicle in Dallas and the contract closes, the hold is released. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined at the Dallas counter.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies to your Thrifty rental in Dallas. However, this coverage is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the travel assistance covers up to 5 passengers and typically includes:

• Travel insurance with medical coverage for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident, which is particularly relevant on Dallas highways such as the I-635 LBJ Freeway or US 75
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to the Thrifty rental vehicle (that is CDW/LDW) or third-party liability to others (that is LIS/ALI/SLI).

If you need assistance during your Thrifty rental in Dallas, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage limits and terms that apply to your reservation.

Yes, you can add an additional driver to your Thrifty rental in Dallas, but the extra driver must be present at the counter at pickup with their own valid driver's license.

Whether the additional driver fee is included or charged at the counter depends on your rate. Check your Hola Car Rentals confirmation for the line that reads additional driver free of charge. If it is not included, Thrifty in Dallas charges approximately US$13.50 per rental day for an additional driver, with a maximum cap of US$189 per rental.

Requirements for adding a driver at the Thrifty counter in Dallas:

• The additional driver must be physically present at pickup
• They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• They must meet the minimum age requirements; drivers under 25 may be subject to a young-driver surcharge
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Thrifty rental agreement in Dallas are covered by protections such as CDW/LDW and liability coverage. If someone drives who is not named on the contract, those protections may be void.

Dallas has some of the most complex highway interchanges in the United States, and first-time drivers in a Thrifty rental should be prepared before getting on the road.

Key road features to understand in Dallas:

• Texas frontage roads: nearly every major Dallas highway runs parallel to a frontage road. You must exit the highway, travel along the frontage road, and re-enter, which creates frequent weave and merge points that are unfamiliar to drivers from Europe or denser US cities
• The High Five Interchange at US 75 and I-635: a five-level stack with 43 bridges handling around 500,000 vehicles daily. It reaches the height of a 12-story building and features left-hand exits that surprise drivers expecting standard right-side exits
• I-635 LBJ Freeway: widened with HOV and regular lane splits feeding into the High Five; remnants of old cloverleaf ramps can cause confusion about which level to use
• US 75 (Central Expressway): a north-south artery with HOV lanes in the median and approximately 293,000 vehicles per day

Texas does not use speed cameras, but unmarked state troopers are common on Dallas frontage roads. Speed limits are strictly enforced. Your Thrifty rental agreement covers permitted road use; always stay within designated lanes and follow posted signs on Dallas highways.

Yes, one-way rentals are possible with Thrifty in Dallas, but a drop-off fee may apply depending on the return location, vehicle class, and travel dates.

When booking a one-way Thrifty rental from Dallas, the drop-off fee is shown during checkout under the section labeled to pay at destination. It is a one-time repositioning charge set by Thrifty, separate from mileage, fuel, and tolls, though it is typically subject to local taxes.

General patterns for one-way Thrifty rentals from Dallas:

• Same-city routes, such as Dallas Love Field to a downtown Dallas location, often carry no drop-off fee
• Dallas to another Texas city such as Houston or Austin typically incurs a drop-off fee that varies by distance and vehicle class
• Long-distance or cross-state routes usually carry higher fees or may not be permitted for certain vehicle categories

Cross-border one-way rentals, for example from Dallas into Mexico, are generally restricted or not permitted. Always confirm cross-border rules on your Thrifty rental agreement before driving out of Texas.

If the drop-off fee shown at the Thrifty counter in Dallas differs from what appeared on your booking confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

The insurance and protection options included in your Thrifty rental in Dallas depend on the rate plan you selected when booking through Hola Car Rentals. Your booking confirmation lists exactly what is covered.

The two main protections to look for are:

• Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): reduces your financial liability for damage to the Thrifty rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Thrifty vehicle in Dallas. In Texas, state-minimum liability is not universally mandated for rental companies, so confirming this coverage is especially important.

CDW/LDW typically excludes tires, undercarriage, roof damage, and loss of use fees. Only drivers named on the Thrifty rental agreement in Dallas are covered.

If an incident occurs during your Dallas rental, prioritize safety, contact local authorities if needed, and notify Thrifty immediately using the number on your rental agreement. Delayed reporting can invalidate a claim.