Thrifty Car Rental
in Charleston

Hola Car Rentals is the only premium partner of the top car rental brands operating in Charleston, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Charleston.

No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Charleston are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Charleston charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Thrifty does not have a counter inside the Charleston International Airport (CHS) terminal. The Thrifty rental facility is located off-site at 5500 International Boulevard, North Charleston, SC 29418.

To reach the Thrifty counter after landing in Charleston, you need to take a shuttle from the airport terminal to the off-site facility. Allow approximately 20 to 30 minutes from the time you land to account for the shuttle wait and counter processing before you drive away.

The Thrifty location at Charleston International Airport operates daily from 06:00 to 01:00 (6 AM to 1 AM), which covers most arrival times including late-evening flights.

When picking up a Thrifty rental at Charleston International Airport (CHS), the shuttle ride from the terminal to the off-site Thrifty facility at 5500 International Boulevard can take approximately 20 minutes, based on customer experience at this location.

To keep your wait as short as possible after arriving in Charleston, head directly to the designated shuttle stop in the terminal once you have collected your luggage. Shuttles cycle regularly, so if you just miss one, the next should arrive shortly.

Factor in the shuttle time plus counter processing when planning your schedule. In total, Budget around 20 to 30 minutes from landing to driving away in your Thrifty vehicle.

Yes, Thrifty has an alternative location in the Charleston area beyond the airport facility. The address is 3826 West Montague Avenue, North Charleston, SC 29418.

This location can be a convenient option if you are already in the city and do not need to travel through Charleston International Airport. Unlike the airport location, this downtown-adjacent facility may offer more direct access without requiring a shuttle from a terminal.

If you are unsure which Thrifty location best fits your itinerary in Charleston, check your booking confirmation for the exact pick-up address and operating hours before you travel.

Charleston itself does not have toll roads, but if you drive beyond the Charleston area into other parts of South Carolina, you may encounter the Southern Connector on Interstate 185, which is the state's primary toll road.

The Southern Connector uses the PalPass (also called Palmetto Pass) electronic toll system. Payment options include:

• PalPass transponder (electronic)
• Cash at certain ramps (exact change required)
• Credit or debit cards at mainline plazas (AMEX, Visa, Discover, MasterCard; PIN debit not accepted)

Typical toll costs on the Southern Connector range from approximately US$0.075 to US$3.00 for the full 16-mile route.

Your Thrifty vehicle in Charleston will include an electronic toll device. At the counter you can enroll in an optional toll program (typically US$3.95 to US$4.95 per day) that lets you use electronic lanes without a personal transponder. If you skip enrollment and drive through a cashless toll, Thrifty may charge the toll at the highest undiscounted rate plus an administrative fee, so it is worth discussing your options at the Charleston counter before you leave.

To collect your Thrifty vehicle in Charleston, bring the following physical documents to the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security hold)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Charleston from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not mandatory.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in Charleston.

Yes, a physical major credit card in the main driver's name is required at the Thrifty counter in Charleston to cover the security hold.

The hold is a temporary authorization placed on your card at pick-up, not an actual charge. It reduces your available credit until your bank releases it after you return the vehicle, which can take up to 15 business days depending on your card issuer.

For a standard vehicle in the United States, typical holds range from approximately US$300 to US$400, though the exact amount at the Charleston Thrifty location is set by the counter and may vary by vehicle class.

• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must have the driver's name printed on it
• Even if you prepaid your booking online, you must still present a physical credit card at the Charleston counter

Bringing a backup credit card is a good precaution in case your primary card is declined.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Thrifty rental in Charleston or on any roads you travel during the rental period.

If you drive from Charleston into areas with toll roads, such as the Southern Connector on I-185, you can claim back those costs after your rental ends.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Thrifty vehicle
• Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

Refunds are processed to the original payment method used for your booking and typically arrive within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so act promptly once your Charleston rental is complete.

The minimum age to rent a Thrifty vehicle in Charleston without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily underage fee.

At Thrifty in Charleston, the young-renter surcharge is approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the rental period.

Drivers under 25 are also restricted from certain vehicle classes. Categories typically available to younger renters include economy, compact, and intermediate vehicles. Classes such as full-size SUVs, premium, luxury, convertibles, and vans are generally reserved for renters aged 25 and older.

• Minimum age to rent: 21 (with surcharge)
• No surcharge from age 25 onward
• A valid driver's license and major credit card in the renter's name are still required regardless of age

South Carolina does not have the same age-exception laws as New York or Michigan, so standard Thrifty age policies apply in Charleston.

Thrifty rentals in Charleston follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pick-up at the Charleston Thrifty counter, check the fuel gauge with the agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before you leave.

When returning your Thrifty vehicle in Charleston:

• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at return

If you return the vehicle below the recorded starting level, Thrifty may charge you for the fuel shortfall at their refueling rate, which is typically higher than the pump price, plus a service fee. Returning the tank full is always the most cost-effective option for your Charleston rental.

Yes, you can add an additional driver to your Thrifty rental in Charleston, either included in your rate or for a fee paid at the counter.

If your booking confirmation does not show an additional driver as included, Thrifty charges approximately US$13.50 per rental day plus taxes for each extra driver, with a maximum cap of US$189 plus taxes for the rental period.

To add a driver at the Charleston Thrifty counter:

• The additional driver must be present at pick-up with a valid driver's license
• They must meet the minimum age requirements (21 to 24 with a surcharge, 25 and older without)
• Both the main driver and the additional driver must sign the rental agreement
• For Avis, Budget, and Payless, additional drivers must generally be at least 25; confirm Thrifty's specific rules in Charleston at the counter

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void your coverage.

If your flight to Charleston is delayed, Thrifty will generally hold your reservation for up to 24 hours from the original scheduled pick-up time, provided you arrive during the counter's operating hours.

The Thrifty counter at Charleston International Airport operates from 06:00 to 01:00 (6 AM to 1 AM) daily, so late-night arrivals are accommodated for most delays.

• Delay under 24 hours: your Thrifty booking in Charleston should be held; proceed to the shuttle stop and counter as soon as you land
• Delay over 24 hours: contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible to discuss options

If you arrive outside the counter's operating hours, check your booking confirmation for any after-hours instructions. Planning your arrival within the Thrifty counter's hours in Charleston is the safest approach to avoid losing your reservation.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to Thrifty rentals in Charleston as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

For eligible renters, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience an emergency during your Thrifty rental in Charleston, such as a medical situation or an accident on the road, contact the assistance line 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Always check your booking confirmation for the exact coverage terms and limits that apply to your specific reservation.

Yes, one-way rentals are possible with Thrifty, allowing you to pick up in Charleston and return the vehicle to a different location, though a drop-off fee may apply depending on your route.

The drop-off fee is route-specific and varies based on the destination, vehicle class, and season. When booking a one-way Thrifty rental from Charleston, the fee will be shown under the "To pay at destination" section during checkout if it applies to your route.

• Short routes between nearby cities may carry a lower fee or none at all
• Long-distance or cross-state routes from Charleston typically incur a drop-off fee
• Cross-border one-ways (for example, Charleston to Canada) may be restricted or require special authorization

The drop-off fee cannot be prepaid and is settled directly with Thrifty at the counter. Review your booking confirmation carefully to confirm the fee amount before your Charleston pick-up, and contact support if the amount charged at the counter differs from what was shown during booking.