Payless Car Rental
in Miami Beach

Hola Car Rentals is the only premium partner of the top car rental brands operating in Miami Beach, including Payless, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Payless rental experience and peace of mind throughout your trip in Miami Beach.

No. With Hola Car Rentals, all costs and charges for your Payless booking in Miami Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Payless counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Payless counter in Miami Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Payless to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Payless operates two locations serving the Miami Beach area, and the one you use depends on where you pick up your vehicle.

• Miami Beach city location: 959 West Ave, Suite 6, Miami Beach, FL 33139. This is the downtown option if you prefer to pick up directly in Miami Beach rather than at the airport.
• Miami International Airport (MIA): The Payless counter is located on Level 4 of the consolidated Rent A Car Center. After claiming your baggage, proceed to Level 3, Concourse D and board the People Mover. The Payless counter is immediately accessible after exiting the People Mover on Level 4, so no additional shuttle is needed from the terminal to the counter.

If you are arriving by cruise ship, there is also a Port Miami location at 93 SE 2nd St, Miami, FL 33131, available for cruise passengers only.

The Miami Beach city location hours are Monday through Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 9:00 AM to 4:00 PM. Plan your arrival accordingly, as Payless counters in Miami Beach do not offer after-hours pickup at the city location.

To collect your Payless vehicle in Miami Beach, you must present the following physical documents at the counter. Digital copies are not accepted.

• Your original, unexpired driver's license in the main driver's name.
• A major credit card with the driver's name printed on the physical card, used for the security deposit hold. Debit and prepaid cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For other non-English licenses, an IDP is strongly recommended. The IDP is a translation document only and cannot be used without your original license.

For Payless rentals in Miami Beach, the additional driver must also be at least 25 years old and present their own valid license at the counter. Obtain your IDP in your home country before traveling, as it cannot be issued abroad.

Miami Beach and the surrounding South Florida area have extensive cashless toll roads, meaning almost no cash booths exist. Your Payless rental vehicle will include an electronic toll device or a plate-based billing system.

At the Payless counter in Miami Beach, you will typically have two options:

• Unlimited toll package: costs approximately US$7.95 per day (capped at US$37.95 per month when tolls are incurred). This covers all toll usage during your rental period.
• Pay per use: if you decline the package, Payless will charge you the actual toll amount plus administrative fees each time you use a toll road. These charges may appear on your credit card days or even weeks after you return the vehicle.

Common toll roads you may encounter driving around Miami Beach include the Florida Turnpike and I-95 Express lanes. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route.

If you plan to use your own visitor toll pass, inform the Payless agent at pickup so they can deactivate the vehicle's default device and avoid duplicate charges. Florida uses the SunPass and E-PASS systems, and Toll-by-Plate captures any unpaid tolls via license plate photo if no transponder is active.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Payless rental in Miami Beach.

Given that South Florida toll roads around Miami Beach, including the Florida Turnpike and I-95 Express lanes, can add up to US$5 to US$20 per day, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your Payless vehicle:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at the Payless counter, and a toll invoice or statement showing charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterward.

Yes, a major credit card in the main driver's name with the driver's name printed on the physical card is required at the Payless counter in Miami Beach for the security deposit hold. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted.

At pickup, Payless will place a temporary authorization hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, rental duration, and location. The hold reduces your available credit until your bank releases it after you return the vehicle, which can take up to 15 business days.

Tips to avoid issues at the Miami Beach Payless counter:

• Notify your bank of your travel plans to prevent fraud blocks on in-person authorizations.
• Bring a backup credit card in your own name in case your primary card is declined.
• Make sure your card has sufficient available credit to cover both the hold and any expected charges.
• Even if you prepaid your booking online, you must still present a physical credit card at the counter.

Yes, drivers aged 21 to 24 can rent from Payless in Miami Beach, but a young-renter surcharge applies and certain vehicle classes are restricted.

In Florida, the standard minimum age for most rental companies including Payless is 25. Drivers aged 21 to 24 are permitted but will pay a daily underage fee at the counter. Payless charges US$13 per rental day plus taxes for an additional driver, and similar surcharges apply to young main drivers, capped at US$65 plus taxes.

Vehicle class restrictions also apply for under-25 renters in Miami Beach. Categories such as full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles are typically restricted to drivers 25 and older. Eligible classes for younger renters generally include economy, compact, and intermediate vehicles.

Additional requirements that still apply regardless of age:

• Valid driver's license in good standing.
• International Driving Permit if your license uses a non-Latin alphabet.
• Major credit card in the main driver's name for the security deposit.

Note that for Payless in Miami Beach, additional drivers must also be at least 25 years old. If you are unsure about eligibility for your specific booking, contact customer service via WhatsApp at +1 786 999-8312 before arriving at the counter.

Payless rentals in Miami Beach follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges on your Miami Beach rental:

• At pickup, check the fuel gauge with the Payless agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your rental, use the correct fuel type as specified in the vehicle documentation.
• Before returning the vehicle, refuel within approximately 10 miles of the return location so the gauge does not drop below full en route.
• Keep your final fuel receipt showing the date, time, and station address as proof of a full tank.

If you return the Payless vehicle in Miami Beach without a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

The insurance and protection options available for your Payless rental in Miami Beach depend on the rate plan selected at booking. Here is what each main coverage type does:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Payless rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving in Miami Beach. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.

CDW and LDW do not cover tires, undercarriage, roof, or personal belongings. Only drivers named on the Payless rental agreement are covered, so add all additional drivers at the counter.

Always review your booking confirmation before arriving at the Miami Beach Payless counter to confirm which protections are included and whether a deductible applies. If you have questions about coverage, check the rate details page or contact support before pickup.

Yes, you can add an additional driver to your Payless rental in Miami Beach, but the additional driver must be present at the counter at the time of pickup.

Important rules for additional drivers on Payless rentals in Miami Beach:

• The additional driver must be at least 25 years old for Payless rentals. Drivers aged 21 to 24 may not be accepted as additional drivers at this brand.
• The additional driver must bring their own valid driver's license, and an International Driving Permit if their license uses a non-Latin alphabet.
• Both the main driver and the additional driver must sign the rental agreement at the Payless counter.

If your booking confirmation shows "Additional driver free of charge," the first additional driver is included at no extra cost. If it is not included, Payless charges US$13 per rental day plus taxes, capped at US$65 plus taxes for the rental period.

Only drivers listed on the Payless rental agreement in Miami Beach are covered by the vehicle's protections such as CDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections entirely.

Yes, Miami Beach enforces temporary vehicle access restrictions during peak seasonal events that can directly affect where and when you drive your Payless rental.

During Spring Break peak periods, Ocean Drive in Miami Beach restricts vehicle access to entry only from the northernmost available street, with a single exit point at 5th Street. This means your Payless rental car may have very limited access to that corridor during those dates.

Additional restrictions during peak Spring Break periods in Miami Beach include:

• Golf carts, low-speed vehicles, motorized scooters, and mopeds are suspended from operating during the highest-traffic periods.
• One-way street pilot programs have been proposed for certain blocks between 40th and 42nd Streets, which could affect navigation in those areas.

These restrictions are event-driven and temporary, but they can catch visitors off guard if you are not aware of them before picking up your Payless vehicle. Check the City of Miami Beach's official announcements for exact dates and affected streets before your trip, especially if you are visiting between mid-March and late March. Planning your routes in advance will help you avoid unexpected detours during your Miami Beach rental.

Yes, one-way rentals are possible with Payless, allowing you to pick up in Miami Beach and return the vehicle to a different location, but a drop-off fee may apply depending on your route.

How one-way fees work for Payless rentals from Miami Beach:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is not a mileage or fuel charge but a separate repositioning fee set by Payless.
• During booking, the fee will appear under the "To pay at destination" section on the rate details page if it applies to your route. Review this before confirming.
• Some routes, such as Miami Beach to Miami International Airport, may not incur a drop-off fee due to short distance. Longer routes, such as Miami Beach to Orlando or Tampa, typically do carry a fee.
• Cross-border one-way rentals, for example returning the vehicle in another country, may be restricted or carry significantly higher fees.

If you need to change your return location after booking, contact support as soon as possible. Mid-rental route changes must be approved by the Payless location and may increase the fee or affect availability. Always confirm the drop-off fee shown on your booking confirmation matches what the Miami Beach counter presents at pickup.

If your flight is delayed and you arrive later than your scheduled pickup time at the Payless location in Miami Beach, your reservation will generally be held for up to 24 hours from the original pickup time.

What to keep in mind for late arrivals in Miami Beach:

• If your delay is less than 24 hours, Payless will hold your booking. Make sure you arrive during the counter's operating hours. The Miami Beach city location closes at 6:00 PM on weekdays, 5:00 PM on Saturdays, and 4:00 PM on Sundays, so a late-night arrival may require using the Miami International Airport location instead.
• If your delay exceeds 24 hours from the original pickup time, the booking may be forfeited with no refund. In that case, contact Hola Car Rentals support via WhatsApp at +1 786 999-8312 or email [email protected] as soon as possible to explore options.
• At Miami International Airport, the Payless counter is located on Level 4 of the Rent A Car Center, accessible via the People Mover from Level 3, Concourse D. Airport locations typically have extended hours compared to the Miami Beach city counter.

Always check your booking confirmation for the specific counter hours applicable to your Payless pickup location in Miami Beach.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your Payless rental in Miami Beach, such as a medical emergency on the Florida Turnpike or a road incident far from the city center.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free or collect).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

When you call, have your full name and your Hola Car Rentals confirmation number ready, along with your current location and a brief description of the situation.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Payless rental vehicle itself (that is handled by CDW or LDW) or liability to third parties (covered by LIS or SLI). Check your booking confirmation for the exact terms applicable to your Miami Beach rental.