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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 yesterday
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 8 hours ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 5 days ago
"Company with very good prices. Easy and quick booking process."

About renting a car in Atlantic City

Payless operates at Atlantic City International Airport (ACY) with its counter inside the terminal in the baggage claim area, so there is no shuttle to wait for — vehicles are parked in the garage directly across from the terminal entrance, which keeps the pickup process relatively quick. That said, budget extra time during summer weekends when demand at ACY rises sharply; booking three or more weeks ahead typically improves both availability and rate. New Jersey's major roads, including the Atlantic City Expressway, run on a cashless electronic toll system called E-ZPass. Payless vehicles come equipped with a transponder, but the convenience comes at a cost: expect a daily service fee on top of the actual tolls incurred, and those charges often appear on your statement days after you return home. Fuel in the area runs around US$4.13 per gallon; refill before returning the car to avoid the rental company's fuel service charge, which typically runs two to three times the pump price. Payless requires a credit card in the primary driver's name at pickup — no debit cards are accepted — and the deposit hold is typically US$200–250 on top of the rental cost. If your license uses a non-Latin script such as Arabic, Chinese, or Cyrillic, carry an International Driving Permit alongside the original.

Frequently Asked Questions

What does my Hola Car Rentals booking with Payless in Atlantic City include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Atlantic City, including Payless, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Payless rental experience and peace of mind throughout your trip in Atlantic City.

Will I face unexpected charges at the Payless counter in Atlantic City when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Payless booking in Atlantic City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Payless counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Payless counter in Atlantic City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Payless to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Payless counter at Atlantic City International Airport?

The Payless counter at Atlantic City International Airport (ACY) is located in the baggage claim area of the main arrivals terminal. No shuttle is required, as the rental car lot is adjacent to the terminal and within walking distance.

When you arrive at ACY, follow the signs toward baggage claim. The Payless desk is shared with other rental providers in that area. Have your driver's license, booking confirmation, and credit card ready before you reach the counter to keep the process moving quickly.

From the time you clear baggage claim, plan for roughly 15 to 20 minutes to complete paperwork and reach your vehicle in the adjacent garage or lot. Arriving during off-peak hours will generally mean a shorter wait at the Payless counter in Atlantic City.

What documents do I need to pick up a Payless rental car in Atlantic City?

To collect your Payless rental car at Atlantic City International Airport, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the physical card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for international visitors)

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid without the original license.

All documents presented at the Payless counter in Atlantic City must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the security deposit hold.

How do toll roads work for a Payless rental car in Atlantic City?

Atlantic City sits at the eastern end of the Atlantic City Expressway, and driving anywhere in New Jersey means encountering tolled roads. The main routes you are likely to use include:

  • Atlantic City Expressway (toward Philadelphia): at least US$1.25 per entry, with the full 44-mile length costing approximately US$5.50
  • Garden State Parkway (north toward Newark or south toward Cape May): at least US$1.90, increasing with distance
  • New Jersey Turnpike: starts at approximately US$0.95, increasing with distance

New Jersey uses E-ZPass as its primary electronic toll system. Most toll lanes are cashless, meaning vehicles without a transponder are billed by plate at higher Toll-By-Plate rates.

Your Payless rental car in Atlantic City will include a toll device. At pickup you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where the actual toll plus an administrative fee is charged to your card after the rental. If you opt out and drive a cashless-only gantry without a personal transponder, the rental company may charge up to three times the toll amount, capped at US$5 per toll.

Note that toll rates on the New Jersey Turnpike and Garden State Parkway are scheduled to increase by 3% effective January 1, 2026.

Can I get toll cashback on my Payless rental in Atlantic City?

Yes, all bookings made through Hola Car Rentals, including Payless rentals in Atlantic City, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

Given that driving around Atlantic City involves the Atlantic City Expressway, the Garden State Parkway, and potentially the New Jersey Turnpike, toll costs can add up quickly. The Tolls Cashback benefit helps offset those expenses.

To claim your cashback after returning your Payless vehicle in Atlantic City:

  • Email [email protected] within 30 days of returning the car
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at the Payless counter, and a toll receipt or statement showing charges paid during the rental period

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

How much is the security deposit for a Payless car rental in Atlantic City?

When you pick up your Payless rental car in Atlantic City, a temporary authorization hold will be placed on your major credit card. For standard vehicles at U.S. locations, this hold is typically in the range of US$300 to US$400, though the exact amount is set by the Payless desk and may vary based on the vehicle class, rental duration, and season.

The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days after the rental ends.

  • Only a major credit card with the driver's name printed on the physical card is accepted for the deposit
  • Debit cards, prepaid cards, and virtual cards are not accepted
  • The card must be in the main driver's name

If you are unsure whether your card has enough available credit, consider bringing a backup credit card in your name to the Payless counter in Atlantic City.

Can I return my Payless rental car after hours at Atlantic City Airport?

Yes, after-hours returns are generally possible at Atlantic City International Airport. The Payless rental return area is located in the same lot adjacent to the terminal where you picked up the vehicle.

To complete an after-hours return of your Payless car in Atlantic City:

  • Follow the rental return signs to the designated lot next to the ACY terminal
  • Park the vehicle, remove all personal belongings, and note the mileage and fuel level
  • Place the keys and your completed rental contract in the designated drop box
  • Keep a photo of the dashboard showing the fuel gauge and odometer as evidence

Be aware that you remain responsible for the vehicle until the Payless team checks it in the next business day. Any damage, fuel shortfall, or issues discovered at that point may still be charged to your card. The standard fuel policy requires you to return the car with the same fuel level recorded at pickup, so refuel near the airport before dropping off.

If your flight lands late, the Payless counter at Atlantic City Airport aligns its hours with arrivals, so a counter agent may still be available for late-night pickups. Confirm hours on your rental agreement.

What is the minimum age to rent a car with Payless in Atlantic City?

The minimum age to rent a Payless car in Atlantic City without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily underage fee at the Payless counter.

For Payless in Atlantic City, the underage fee is US$13 per rental day plus applicable taxes, with a maximum charge of US$65 plus taxes for the rental period.

Drivers under 25 are also restricted from certain vehicle classes. Categories such as full-size, SUV, minivan, luxury, premium, and convertible are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger renters.

  • Minimum age: 21 (with surcharge)
  • Surcharge-free age: 25 and older
  • Additional drivers at Payless in Atlantic City must also be at least 25 years old

New Jersey is not one of the states (like New York or Michigan) that requires rental companies to accept drivers aged 18 and older, so the standard Payless policy applies at Atlantic City.

Does Payless in Atlantic City include travel assistance with my booking?

Yes, most bookings made through Hola Car Rentals, including Payless rentals in Atlantic City, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly useful if something unexpected happens while driving in the Atlantic City area or on New Jersey highways. Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance at any time during your Payless rental in Atlantic City, contact Terrawind 24 hours a day, 7 days a week. You can reach them by phone at +1 888 980 9992 (toll-free), via WhatsApp at +1 208 910 1001, or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Check your booking confirmation for the exact terms and limits that apply to your reservation.

How does the fuel policy work for Payless rentals in Atlantic City?

Payless rentals in Atlantic City follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Payless agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot at Atlantic City Airport.

Before returning the car, refuel within approximately 10 miles of the ACY return location so the tank does not drop below full during the drive back. Keep your fuel receipt showing the date, time, and station address.

  • If you return the car below the recorded starting level, Payless may charge a fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a service fee
  • For after-hours returns at Atlantic City Airport, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone

If the car was not full at pickup, ask the Payless agent in Atlantic City to note the exact level on the agreement. You only need to return it at that same recorded level.

Can I add an additional driver to my Payless rental in Atlantic City?

Yes, you can add an additional driver to your Payless rental in Atlantic City, but a fee applies unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Payless in Atlantic City, the additional driver fee is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the full rental period.

To add a driver at the Payless counter in Atlantic City:

  • The additional driver must be present at pickup with a valid driver's license
  • If their license uses a non-Latin alphabet, they must also carry an International Driving Permit
  • Both the main driver and the additional driver must sign the rental agreement
  • For Payless in Atlantic City, additional drivers must be at least 25 years old

Only drivers listed on the rental agreement are covered by the vehicle's protections, including CDW/LDW and liability coverage. Anyone who drives the car without being named on the contract may void those protections. Check your booking confirmation before arriving at the Atlantic City counter to see whether an additional driver is already included in your rate.

Can I pick up a Payless car in Atlantic City and drop it off in another city?

Yes, one-way rentals are possible with Payless from Atlantic City, but a drop-off fee may apply depending on your return location.

Common one-way patterns from Atlantic City and what to expect:

  • Atlantic City to Philadelphia or New York: a drop-off fee is likely given the distance between cities and states
  • Atlantic City to another New Jersey location: a fee may or may not apply depending on the specific route
  • Cross-border returns (for example, returning in Pennsylvania): fees and restrictions vary by partner policy

The drop-off fee for your Payless rental from Atlantic City will be shown during the booking process under the section labeled as charges due at the destination. It is not prepaid and is not covered by No Extra Charges© unless it was not disclosed at the time of booking.

If you need to change your return location after booking, be aware that the route will be repriced and a new drop-off fee may apply. Confirm the updated terms before making any changes to your Atlantic City Payless reservation.

What insurance options are available for a Payless rental in Atlantic City?

When picking up your Payless rental car in Atlantic City, you will have the option to add or confirm insurance coverages. Understanding what each one covers helps you avoid paying for duplicates or leaving gaps in protection.

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Payless rental vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation states zero excess.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles. New Jersey does not universally mandate that rental companies include state-minimum liability, so confirm whether this is included in your rate or needs to be added at the Payless counter in Atlantic City.

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the rental car itself. They are separate protections and work together.

Common exclusions at any Payless location, including Atlantic City, include damage from prohibited use such as off-road driving, DUI, or driving by an unnamed driver. Always add every driver to the agreement at the counter to keep coverage valid.

What happens if my flight is delayed and I miss my Payless pickup time in Atlantic City?

If your flight is delayed and you arrive later than your scheduled Payless pickup time in Atlantic City, your reservation will generally be held for up to 24 hours from the original pickup time. The Payless counter at ACY aligns its hours with flight arrivals, so a late-night arrival is less likely to be a problem than at some other locations.

Here is what to keep in mind:

  • Delays of less than 24 hours: your Payless booking in Atlantic City should still be honored, provided you arrive during counter operating hours
  • Delays of more than 24 hours: contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible
  • After-hours arrivals: if the Payless counter in Atlantic City is closed when you land, check your rental agreement for after-hours instructions or a contact number

To avoid any issues, have your booking confirmation accessible and note the counter hours listed on your rental agreement before you travel. If you anticipate a significant delay, reaching out early gives you the best chance of keeping your Atlantic City Payless reservation intact.

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