National Car Rental
in Ohio

Hola Car Rentals is the only premium partner of the top car rental brands operating in Ohio, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Ohio.

No. With Hola Car Rentals, all costs and charges for your National booking in Ohio are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Ohio charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Columbus John Glenn International Airport (CMH) in Ohio, the National car rental counters are located on the ground floor of the parking garage, outside the main terminal building. After collecting your bags, exit the terminal and cross to the parking structure to find the rental car counters.

Emerald Club members can use the Emerald Aisle at CMH for a faster, counter-bypass pickup experience. Drop and Go service is also available at CMH for Emerald Club members returning their vehicles.

For after-hours returns at this Ohio location, National supports key drop procedures. Park in the designated area, drop your keys in the key drop box, and leave a note as instructed. Always confirm after-hours specifics on your booking confirmation before arrival.

At Akron-Canton Airport (CAK) in Ohio, the National car rental counter is located inside the terminal, directly across from the baggage claim area. No shuttle is required. Simply collect your luggage and proceed to the counter to present your documents and obtain your rental agreement.

After-hours returns are supported at CAK. National provides a key drop box at this Ohio location. Park in the designated rental return area, drop your keys, and leave a note as instructed. Confirm the exact after-hours procedure on your booking confirmation before your trip.

To pick up a National rental car in Ohio, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at any National location in Ohio. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the National counter in Ohio.

Yes, Ohio has a major toll road that National rental car customers should plan for. The Ohio Turnpike (I-76, I-80, I-90) is a 241-mile east-west route running near Toledo, Cleveland, and Akron, connecting the Indiana and Pennsylvania borders. It is one of the most commonly used highways for renters picking up from National locations in Ohio.

The Ohio Turnpike accepts both E-ZPass (electronic transponder) and cash or credit card at toll plazas. Typical 2026 rates for a passenger vehicle on the full westbound trip are approximately US$19 with E-ZPass or US$27.75 with cash or credit card. Eastbound rates are approximately US$16 with E-ZPass or US$23.50 with cash or credit card.

Rental vehicles from National in Ohio do not come with a personal E-ZPass account. At the counter, you can enroll in National's toll program, which charges actual tolls plus a daily administrative fee of approximately US$4.95 per day, capped at around US$34.65 per rental. If you drive through a toll without enrolling, the charge is passed to the rental company, which then bills your card along with additional administrative fees and potential penalties.

To avoid surprises, decide at pickup whether to enroll in the toll program or pay tolls manually through the Ohio Turnpike website.

To rent a car from National in Ohio, the standard minimum age is 25 years old with no additional surcharge. Drivers aged 21 to 24 may rent but will be subject to a daily young-renter surcharge at the National counter in Ohio.

For National, Alamo, and Enterprise, the additional driver fee for drivers under 25 is US$15 per day plus applicable taxes. Vehicle class restrictions also apply for younger drivers. Categories such as premium, luxury, full-size SUVs, minivans, and convertibles are typically restricted to renters aged 25 and older at Ohio locations.

Drivers aged 21 to 24 are generally limited to smaller classes such as economy, compact, intermediate sedan, and compact or intermediate SUV.

• Minimum age to rent without surcharge: 25
• Young-renter surcharge applies: ages 21 to 24
• Restricted vehicle classes for under-25 renters: premium, luxury, full-size SUV, minivan, van, convertible

Ohio does not have the same state-law exceptions as New York or Michigan, so the 25-year standard applies at National locations across the state.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National rental in Ohio.

This benefit is especially useful if you drive the Ohio Turnpike (I-76, I-80, I-90), which connects major Ohio cities near National locations including Toledo, Cleveland, and Akron. Toll costs for a full crossing can reach US$27.75 for cash or credit card payments, so the cashback can meaningfully offset those expenses.

To claim your Tolls Cashback after your Ohio rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement from National, and a toll receipt or statement showing charges paid

The refund is issued to the original payment method used for your reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts from your Ohio trip.

Yes, a physical major credit card in the main driver's name is required to pick up a National rental car in Ohio. The card must have the driver's name printed on it and must be presented in person at the counter.

At National locations in Ohio, a temporary security hold is placed on your credit card at pickup. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season. The hold reduces your available credit until it is released after you return the vehicle.

• Debit cards are not accepted for the security deposit hold
• Prepaid or virtual cards are not accepted
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
• The card must be in the main driver's name with the name printed on the card

Even if you prepaid your booking in full, you must still present a physical credit card at the National counter in Ohio. Bring a backup credit card if possible, and notify your bank of your travel plans to avoid authorization blocks on high-value in-person transactions.

If you drive through an Ohio Turnpike toll without enrolling in a toll program during your National rental in Ohio, the toll charge is recorded against the vehicle's license plate and sent to the rental company. National will then bill the toll amount to your credit card, along with administrative processing fees and potentially additional penalties.

To avoid unexpected post-rental charges on your National rental in Ohio, you have two main options:

• Enroll in National's toll program at pickup: you pay actual tolls plus a daily fee of approximately US$4.95, capped at around US$34.65 per rental. No charge applies on days you do not use a toll road.
• Pay tolls manually: the Ohio Turnpike accepts cash or credit card at staffed plazas. You can also prepay or pay online through the Ohio Turnpike website within the applicable grace period.

Toll charges on the Ohio Turnpike for a full crossing range from approximately US$16 to US$27.75 depending on direction and payment method. Administrative fees added by National for unpaid tolls can significantly increase the total cost, so it is worth deciding your approach before leaving the Ohio rental counter.

Yes, National in Ohio charges a fee for additional drivers unless your booking confirmation explicitly states that an additional driver is included at no charge.

For National, Alamo, and Enterprise locations in Ohio, the additional driver fee is US$15 per day plus applicable local taxes. This fee is paid directly at the National counter in Ohio and is not prepaid through your booking.

To add an additional driver at a National location in Ohio:

• The additional driver must be present at pickup with a valid driver's license
• If the additional driver's license is not in English or does not use a Latin alphabet, an International Driving Permit is required
• Both the main driver and the additional driver must sign the rental agreement
• The additional driver must meet the minimum age requirements for Ohio

Only drivers listed on the National rental agreement in Ohio are covered by the vehicle's protections such as CDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections entirely. Always check your booking confirmation before arriving at the Ohio counter to confirm whether an additional driver is included in your rate.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your National rental in Ohio, such as a medical emergency on the Ohio Turnpike or a breakdown in a more remote part of the state.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is available to non-North American customers only. Residents of the United States and Canada do not qualify for this benefit.

To reach the assistance team 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This travel assistance does not cover damage to the National rental vehicle itself (that is handled by CDW or LDW) or third-party liability to others (covered by LIS or SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your Ohio rental.

The insurance included with your National rental in Ohio depends on the rate plan selected at booking. It is important to review your booking confirmation carefully before arriving at the Ohio counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National rental vehicle from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to other people while driving the National rental in Ohio. Some U.S. states require a minimum level of liability coverage, but not all do. Adding supplemental liability coverage up to US$300,000 is strongly recommended for any rental in Ohio.

• CDW or LDW: covers damage to the rental car, subject to deductible
• LIS or SLI: covers injury or damage to third parties
• CDW does not cover third-party liability, and LIS does not cover the rental vehicle itself
• Tires, undercarriage, roof, and keys are commonly excluded from CDW

If you are unsure what is included in your National Ohio booking, check the rate details on your confirmation or contact support before pickup.

National car rentals in Ohio follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges at the Ohio counter.

At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Ohio location.

When returning your National rental in Ohio:

• Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop before arrival
• Keep the fuel receipt showing the date, time, and station address
• Show the gauge at full when returning the vehicle
• For after-hours returns at Ohio airports such as CMH or CAK, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the National vehicle in Ohio below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the tank full is always the most cost-effective approach.

Yes, one-way rentals are available through National in Ohio, allowing you to pick up at one Ohio airport and return at a different location, such as picking up at Columbus John Glenn International Airport and returning at Cleveland Hopkins International Airport.

A drop-off fee may apply depending on the specific route. This fee is set by National and varies based on the cities involved, the distance between locations, the vehicle class, and the season. The drop-off fee is shown during the booking process under the section labeled as charges due at the destination, and it also appears on your booking confirmation.

• The drop-off fee is not prepaid and is paid directly at the National counter in Ohio
• The fee is separate from fuel, tolls, and taxes, though it is typically subject to local taxes
• Changing your return location after booking may reprice the rental and recalculate the drop-off fee
• Cross-border one-way rentals, such as returning outside Ohio or outside the United States, may be restricted or carry higher fees depending on National's partner rules

Always review the drop-off fee shown on your confirmation before arriving at the Ohio pickup location to avoid surprises at the counter.