Enterprise Car Rental
in San Antonio

Hola Car Rentals is the only premium partner of the top car rental brands operating in San Antonio, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in San Antonio.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in San Antonio are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in San Antonio charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at San Antonio International Airport (SAT) is located on the Mezzanine Level in Terminal B. After collecting your baggage, follow the signs across the sky bridge that connects the terminal to the Consolidated Car Rental Facility, no shuttle or train is needed. The walk from baggage claim to the Enterprise counter typically takes 5 to 10 minutes.

The airport address is 9559 Airport Blvd, San Antonio, TX 78216. Counter hours run from 6:00 AM to 11:59 PM daily, so plan your arrival accordingly. From the moment you reach the terminal, allow roughly 20 to 45 minutes total to collect bags, complete paperwork at the Enterprise desk, and reach your vehicle, depending on queue length.

Yes, Enterprise offers a free pick-up service from non-airport locations in San Antonio, but only from city branches, not from the airport itself.

Branches such as Downtown San Antonio (2122 Broadway St) and Jackson Keller and San Pedro (6318 San Pedro Ave) will send a branch van to collect you within approximately 10 miles during business hours. You must call ahead and schedule the pick-up at least 2 hours in advance. Once at the branch, you complete paperwork and drive away from there.

This service is not available from the San Antonio International Airport location due to security rules. If you are arriving by air, you must go directly to the Enterprise counter in Terminal B via the sky bridge. For city pick-ups, confirm hours in advance, as some San Antonio branches close as early as 5:30 PM on weekdays and have limited or no Sunday hours.

Enterprise operates 32 locations across San Antonio, and hours vary significantly by branch.

• San Antonio International Airport (9559 Airport Blvd): 6:00 AM to 11:59 PM daily
• Downtown San Antonio (2122 Broadway St): approximately 8:00 AM to 5:30 PM Monday through Friday, 9:00 AM to 12:00 PM Saturday
• Jackson Keller and San Pedro (6318 San Pedro Ave): approximately 7:30 AM to 5:30 PM Monday through Friday, 9:00 AM to 12:00 PM Saturday, closed Sunday
• Van San Antonio West (8422 Lakeside Pkwy): approximately 7:30 AM to 6:00 PM Monday through Thursday

After-hours returns at city Enterprise branches in San Antonio are generally not available. Only the airport location offers a key drop box for after-hours vehicle returns. If you plan to return your car outside business hours, choose the airport branch or confirm drop-off options directly with your chosen Enterprise location before finalizing your booking.

San Antonio and the broader Texas road network use cashless toll systems, meaning there are virtually no cash booths. Your Enterprise rental vehicle in San Antonio will already include an electronic toll device, either a transponder or a plate-based billing system.

At the Enterprise counter in San Antonio you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per rental day, covering all tolls during your rental period
• Pay per use: you drive through tolls and Enterprise charges you the toll amount plus daily administrative or processing fees after the rental ends, sometimes weeks later

Estimated toll costs in the San Antonio area range from approximately US$2 to US$10 per day depending on which routes you use. Texas toll roads are managed by regional authorities including TxDOT (TxTag) and others. If you plan to drive toward Dallas, Houston, or Austin, toll costs can increase significantly.

If you have your own compatible transponder, inform the Enterprise agent at pick-up so they can deactivate the vehicle's default device and prevent duplicate charges.

To pick up your Enterprise rental in San Antonio, you must bring the following physical documents. Digital copies are not accepted at the counter.

• Valid driver's license (original, unexpired, physical card) in the main driver's name
• Major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• Passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

All additional drivers must also be present at the Enterprise counter in San Antonio with their own valid license and ID. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, all bookings made through Hola Car Rentals, including Enterprise rentals in San Antonio, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

San Antonio has cashless toll roads, and if you drive toward Dallas, Houston, or Austin on Texas toll highways, costs can add up quickly. The Tolls Cashback benefit helps offset those expenses.

To claim your cashback after returning your Enterprise vehicle in San Antonio:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

When you pick up your Enterprise rental in San Antonio, a temporary authorization hold will be placed on your credit card. This is not a charge but it reduces your available credit until released after the rental ends.

For standard vehicles at U.S. locations, including San Antonio, the typical hold is approximately US$300 to US$400. Premium or specialty vehicle classes may carry higher holds. The exact amount is set by the Enterprise desk at the time of pick-up and may vary by location, season, and vehicle class.

Important requirements for the deposit:

• Must be a major credit card (not debit or prepaid) with the driver's name printed on the card
• The card must be in the main driver's name
• You must have sufficient available credit to cover the hold plus any expected charges

After you return the vehicle, Enterprise releases the hold, but your bank controls when the credit becomes available again, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined at the San Antonio counter.

Yes, picking up your Enterprise rental at San Antonio International Airport (SAT) includes additional fees that are not part of the base rental rate. These are standard charges applied to all airport rental transactions in San Antonio and across the United States.

Typical airport-related fees you may see include:

• Concession recovery fee: approximately 10 to 12% of the base rate, charged by Enterprise to recover the cost of operating at the airport
• Customer facility charge (CFC): approximately US$4.50 to US$5.00 per rental day, covering the cost of the Consolidated Car Rental Facility
• State and local rental taxes: typically 6 to 9% in the San Antonio area

Your booking confirmation will indicate which fees are included in your prepaid rate and which are due at the Enterprise counter in San Antonio. If your confirmation shows taxes and fees as included, you should not be billed again for those items at pick-up. Review your confirmation carefully before arriving at the airport.

Yes, Enterprise in San Antonio applies a young-driver surcharge for renters under 25 years old. The fee is US$15 per day plus applicable taxes and is paid at the counter at the time of pick-up.

In Texas, the minimum age to rent with Enterprise is generally 21. Drivers aged 21 to 24 can rent but will pay the daily surcharge on top of the base rental rate. Drivers under 21 are not eligible to rent.

Additional restrictions that apply to under-25 renters in San Antonio include:

• Vehicle class limitations: premium, luxury, full-size SUV, minivan, and convertible categories are typically restricted to renters aged 25 and older
• The young-driver fee applies to each additional driver under 25 as well

The surcharge disappears once the main driver turns 25. If you are 21 to 24 and booking an Enterprise rental in San Antonio, select economy, compact, intermediate, or compact SUV categories to avoid class-based restrictions and confirm eligibility before booking.

Yes, you can add an additional driver to your Enterprise rental in San Antonio, but the driver must be present at the counter at pick-up with a valid driver's license.

The additional driver fee for Enterprise in San Antonio is US$15 per day plus applicable taxes. However, a spouse or domestic partner who meets the same age and license requirements is added at no extra charge.

To add a driver at the Enterprise counter in San Antonio:

• Both the main driver and the additional driver must be present at pick-up
• The additional driver must show a valid, unexpired driver's license
• If the additional driver's license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required
• Both parties must sign the rental agreement

Only drivers listed on the Enterprise rental agreement in San Antonio are covered by the vehicle's protections. If someone not listed on the contract drives the car, coverage may be void and additional charges could apply. Check your booking confirmation to see if an additional driver is already included in your rate.

San Antonio has a hub-and-spoke freeway layout centered on downtown, formed by I-10, I-35, and I-37. First-time drivers should be aware of a few local conditions that can catch visitors off guard.

• The downtown Y interchange, where I-10 and I-35 split, features double-decked roadways stacked vertically. Exits can be on upper or lower levels, which is disorienting if you are unfamiliar with the layout.
• Outer loops I-410 and Loop 1604 connect via radial freeways. Missing an exit on these loops can add significant time, especially during ongoing construction projects such as the I-35 expansion northeast of downtown, phased through 2027.
• Downtown streets including Santa Rosa Avenue, West Commerce Street, and Cesar Chavez Boulevard frequently operate with single-lane, two-way flows due to construction, which differs from typical U.S. city grids.
• During Fiesta San Antonio (held annually in April), expect early-morning parade closures, lane reductions near Market Square, and pedestrian-priority barriers that affect driving routes.

Using a navigation app such as Google Maps or Waze is strongly recommended when driving your Enterprise rental around San Antonio, particularly in and around the downtown loop.

Yes, after-hours returns are available at the Enterprise location at San Antonio International Airport (9559 Airport Blvd), but not at most city branches in San Antonio.

At the airport location, you can return your Enterprise vehicle after the counter closes at 11:59 PM by following these steps:

• Park the vehicle in the designated Enterprise return lot
• Lock the doors and record the mileage
• Place the keys and rental agreement in the drop box at the counter
• Keep a photo of the vehicle condition and your fuel gauge before leaving

Important: you remain liable for the vehicle's condition until Enterprise agents officially inspect it during regular hours. Any damage discovered at inspection will be attributed to your rental period.

City branches such as Downtown San Antonio (2122 Broadway St) and Jackson Keller and San Pedro (6318 San Pedro Ave) do not offer after-hours key drop. If you need to return outside business hours in San Antonio, plan to use the airport Enterprise location or confirm options with your specific branch before pick-up.

Yes, most bookings made through Hola Car Rentals, including Enterprise rentals in San Antonio, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to customers who are residents of the United States or Canada.

For eligible customers, the travel assistance coverage includes:

• Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This is particularly relevant if you experience a breakdown or medical emergency while driving your Enterprise rental on San Antonio highways such as I-10, I-35, or Loop 1604, where distances between exits can be significant and freight traffic is heavy.

To use the assistance, contact Terrawind 24 hours a day, 7 days a week. Check your Hola Car Rentals booking confirmation for the exact coverage terms, limits, and contact details applicable to your reservation. This coverage does not replace CDW/LDW for vehicle damage or third-party liability insurance.