Enterprise Car Rental
in Philadelphia

Hola Car Rentals is the only premium partner of the top car rental brands operating in Philadelphia, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Philadelphia.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Philadelphia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Philadelphia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Enterprise rental car in Philadelphia, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• A valid, unexpired driver's license with a photograph (original, not a photocopy or digital version)
• If your license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original license
• A passport or valid government-issued photo ID (required for international visitors)
• A major credit card in the main driver's name with the name printed on the card, for the security deposit hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

Enterprise Philadelphia locations may also request proof of address (such as a utility bill, phone bill, or auto insurance declaration page dated within 30 days) for certain renters. Confirm your specific requirements 48 hours before pickup. The IDP is a translation only and is never valid without your original license.

Yes, Enterprise in Philadelphia requires a physical major credit card in the main driver's name to place a security hold at pickup.

The hold is a temporary authorization, not a charge, and reduces your available credit until Enterprise releases it after you return the vehicle. Your bank may take up to 15 business days to reflect the release.

• Typical hold amounts in the United States range from US$300 to US$400 for standard vehicles
• Premium or specialty vehicles may carry a higher hold
• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit
• The card must be physically present at the Philadelphia Enterprise counter with the driver's name printed on it

Even if you prepaid your booking, you must still present a physical credit card at the Philadelphia Enterprise counter. Bring a backup card in case your primary card is declined.

Enterprise operates at Philadelphia International Airport (PHL) at 1 Arrivals Rd, Philadelphia, PA 19153. This is the most frequently chosen Enterprise pickup location in Philadelphia, selected by approximately 31% of Enterprise renters at this destination over the past 12 months.

In addition to the airport location, Enterprise maintains 21 locations throughout Philadelphia, including downtown branches at:

• 727 Chestnut St, Center City
• 36 S 19th St
• 510 N Front and Spring Garden
• 2955 Market St

Specific counter hours for the PHL Enterprise location are not published in advance and can vary. Most Philadelphia Enterprise city branches operate Monday through Friday from approximately 7:30 AM to 6:00 PM, with reduced Saturday hours (typically 9:00 AM to 1:00 PM) and most locations closed on Sundays. Confirm the exact hours for your chosen Enterprise Philadelphia location directly on your booking confirmation before travel.

When driving an Enterprise rental car in Philadelphia and the surrounding Pennsylvania area, nearly all toll roads are cashless. Tolls are recorded automatically via overhead gantries using either a transponder or your vehicle's license plate.

Pennsylvania's main toll system is the Pennsylvania Turnpike, which uses E-ZPass for electronic tolling and Toll By Plate for plate-based billing. Typical 2026 rates for a passenger vehicle on the Turnpike are approximately US$1.94 per segment with E-ZPass or US$3.88 with Toll By Plate. A 50-mile trip costs roughly US$4.78 with E-ZPass.

At the Enterprise Philadelphia counter, you will typically have two options:

• Enroll in a transponder-based toll program (approximately US$11 to US$25 per day) that covers tolls at E-ZPass rates
• Decline the program and pay per use via Toll By Plate, which bills tolls at higher rates plus an administrative fee per toll event

If you drive a toll road without enrolling, Enterprise will charge the tolls and associated admin fees to your card after the rental ends, sometimes weeks later. Philadelphia itself has no congestion charges or emissions zones. All Hola Car Rentals bookings include Tolls Cashback, letting you recover up to 5% of your booking total for tolls paid during your Enterprise Philadelphia rental.

Yes, Philadelphia has an extensive and growing network of automated speed enforcement cameras that directly affect Enterprise rental car drivers.

• Broad Street (PA Route 611) has 30 speed cameras at 15 locations, active since November 2025. The limit is 25 MPH and cameras trigger at 11 MPH over (36 MPH), issuing fines of US$100 to US$150 with no points. Coverage spans from North Philadelphia to the Stadium Complex.
• School-zone cameras at five high-crash sites enforce a 15 MPH limit, fining US$100 at 11 MPH over. These are authorized through 2029.
• Red-light cameras operate at multiple intersections throughout Philadelphia.
• Statewide work-zone cameras on routes such as I-95 add further enforcement in construction areas.

Fines from automated cameras are mailed to the registered owner, which for an Enterprise rental means the ticket will be forwarded to you with an additional administrative processing fee. There is no point transfer to your license for these camera-issued fines, but the financial charges can follow you internationally. Staying at or below posted limits on Broad Street and in school zones is the simplest way to avoid unexpected post-rental charges on your Enterprise Philadelphia booking.

Philadelphia's Center City and many surrounding neighborhoods operate on an unusually extensive one-way street system, which can be disorienting for first-time visitors driving an Enterprise rental car.

• Nearly every street in downtown Philadelphia is one-way, creating a racetrack-like flow with higher vehicle speeds and less margin for navigation errors
• The Benjamin Franklin Parkway cuts diagonally across the otherwise rigid grid from City Hall to Fairmount Park, creating unexpected intersections that do not follow the standard checkerboard pattern
• Pre-grid diagonal roads such as Ridge Avenue, Passyunk, and Grays Ferry add further complexity not found in modern grid cities
• One-way designations continue to change as the city adds bike infrastructure, so GPS maps may not always reflect the most current layout

When picking up your Enterprise rental car in Philadelphia, it is worth reviewing your intended route before leaving the lot. Using a real-time navigation app is strongly recommended, as static maps may not capture recent one-way conversions. Allow extra time when navigating Center City, especially if you are returning the vehicle to a downtown Enterprise Philadelphia branch.

Yes, you can add an additional driver to your Enterprise rental in Philadelphia, either through your booking or directly at the counter.

For Enterprise Philadelphia rentals, the additional driver fee is US$15 per day plus applicable taxes when not already included in your rate. Check your booking confirmation to see whether an additional driver is listed as included at no charge.

• The additional driver must be physically present at the Enterprise Philadelphia counter at pickup
• They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• Both the main driver and the additional driver must sign the rental agreement
• Only drivers listed on the agreement are covered by protections such as CDW/LDW

If you need to add a driver after pickup, visit any Enterprise Philadelphia branch to update the agreement. Age rules apply: drivers under 25 may be subject to a young-driver surcharge in addition to the additional driver fee. Confirm all conditions with the Enterprise Philadelphia counter agent before signing.

Yes, all Hola Car Rentals bookings, including Enterprise rentals in Philadelphia, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

Philadelphia and the surrounding Pennsylvania area use cashless toll roads, including the Pennsylvania Turnpike and various bridges, so toll charges are common on Enterprise Philadelphia rentals. The cashback benefit helps offset those costs.

To claim your Tolls Cashback after your Enterprise Philadelphia rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Enterprise rental agreement, and a toll receipt or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay tolls normally during your Enterprise Philadelphia rental and claim reimbursement afterward.

Yes, Enterprise in Philadelphia charges a young-driver surcharge for renters between the ages of 21 and 24. The standard Enterprise young-driver fee in the United States is US$15 per day plus applicable taxes.

Pennsylvania does not have a state law requiring rentals to drivers under 21, so the minimum age at Enterprise Philadelphia locations is generally 21. Drivers aged 21 to 24 can rent but will pay the daily surcharge on top of the base rental rate.

• Most vehicle classes are restricted to drivers aged 25 and older, including full-size, SUV, minivan, premium, and luxury categories
• Younger drivers are typically limited to economy, compact, and intermediate vehicle classes
• The surcharge applies per rental day and is paid at the Enterprise Philadelphia counter

If you are 21 to 24 and traveling from Latin America or the Caribbean, check your Hola Car Rentals confirmation to see whether an underage fee waiver applies. That exception is available on select Avis and Budget rates, not Enterprise Philadelphia rates, so confirm your specific booking details before arriving at the counter.

Enterprise Philadelphia rentals use a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, verify the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Philadelphia Enterprise lot
• Refuel within approximately 10 miles of your return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Enterprise vehicle in Philadelphia with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. For after-hours returns at Philadelphia Enterprise locations, leave the receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Yes, a valid foreign driver's license is generally accepted at Enterprise locations in Philadelphia, provided it is a physical original, unexpired, and includes a photograph.

However, the requirements depend on the alphabet your license uses:

• If your license is printed in a Latin (Roman) alphabet, it is accepted on its own alongside your passport
• If your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at Enterprise Philadelphia. The IDP must be carried together with your original license at all times
• Digital or photocopied licenses are not accepted at any Enterprise Philadelphia counter

An IDP is a translation document only and is never valid without your original license. If you need one, obtain it in your home country before traveling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders. Bring your passport as your primary photo ID when picking up your Enterprise rental in Philadelphia.

When renting from Enterprise in Philadelphia, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Enterprise vehicle itself. A deductible may apply unless your confirmation explicitly shows zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Enterprise rental in Philadelphia. Pennsylvania does not mandate a specific minimum liability inclusion for all rental situations, so coverage levels can vary. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Enterprise Philadelphia booking.

• CDW/LDW covers the rental vehicle; LIS/ALI/SLI covers third parties
• Neither covers your personal belongings (PEC) or your own injuries (PAI)
• Only drivers listed on the Enterprise rental agreement are covered
• Prohibited use such as off-road driving or DUI voids both coverages

Review your Hola Car Rentals confirmation to confirm which protections are included in your Enterprise Philadelphia rate before pickup.

Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, which can be useful during an Enterprise rental in Philadelphia, for example if a medical situation arises while driving on the Pennsylvania Turnpike or I-95.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage applies to non-North American customers only. Residents of the United States and Canada do not qualify for this benefit on their Enterprise Philadelphia rental.

If you need assistance during your Enterprise Philadelphia rental, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability on your Enterprise Philadelphia rental.