Dollar Car Rental
in Newport News

Hola Car Rentals is the only premium partner of the top car rental brands operating in Newport News, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Newport News.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Newport News are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Newport News charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter serving Newport News/Williamsburg International Airport (PHF) is located off-airport at 900 Bland Blvd, Suite 4, Newport News, VA 23602. It is not within walking distance of the terminal.

After collecting your bags, follow the ground transportation or curbside pickup signs to reach the designated shuttle stop. A shuttle will take you to the consolidated rental car facility at 900 Bland Blvd where the Dollar counter is located. Allow extra time for the shuttle wait, which can add 10 to 20 minutes to your overall pickup process.

The Dollar airport counter in Newport News operates from 9 AM to 8 PM daily. If your flight arrives outside those hours, no after-hours pickup is available at this location, so plan your arrival accordingly.

At the counter, present your driver's license, a physical major credit card in the main driver's name, your passport or government-issued ID, and your booking confirmation. Once check-in is complete, a security hold of approximately US$300 to US$400 will be placed on your credit card.

To pick up a Dollar rental car in Newport News, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• A valid, original driver's license in the main driver's name
• A physical major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

Visitors renting a Dollar vehicle in Newport News should obtain an IDP in their home country before traveling, as it cannot be issued abroad.

Yes, a physical major credit card is required to rent a Dollar car in Newport News. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the security deposit hold.

The card must be in the main driver's name with the driver's name printed on the card, and it must have sufficient available credit to cover the hold. For most standard vehicles at Newport News locations, the hold is typically around US$300 to US$400, though the exact amount is set by the Dollar counter and may vary by vehicle class or season.

Even if you prepaid your booking online, you are still required to present a physical credit card at the Dollar counter in Newport News at the time of pickup. The hold is a temporary authorization, not a charge, and your bank will release it after the rental ends, though this can take up to 15 business days depending on your issuer.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on in-person authorizations.

Yes, all bookings made through Hola Car Rentals, including Dollar rentals in Newport News, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

Newport News and the surrounding Virginia area have several toll roads you may encounter, including the Chesapeake Expressway (US$4.00 for a standard car), the Pocahontas Parkway (US$4.85), and dynamic-priced express lanes on I-66, I-495, I-95, and I-395. Virginia uses the E-ZPass electronic system, and Dollar vehicles come equipped with a toll device. You can opt into an unlimited toll program at the counter (typically US$11 to US$25 per day) or pay per use, with actual tolls plus administrative fees billed to your card.

To claim your Tolls Cashback after returning your Dollar vehicle in Newport News:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing tolls paid
• Use the subject line: Tolls Cashback - HOLA[your confirmation number]

Refunds are processed to your original payment method within 7 to 10 business days after approval.

Newport News sits in a region of Virginia with several toll roads that Dollar rental drivers may encounter, depending on their route.

• Chesapeake Expressway (16 miles): US$4.00 for a standard 2-axle car
• Pocahontas Parkway: US$4.85 for a 2-axle vehicle
• Powhite Parkway: US$0.75 for a 2-axle vehicle
• I-66, I-495, I-95, and I-395 Express Lanes: dynamic pricing based on real-time traffic, with rates that fluctuate throughout the day

Virginia uses the E-ZPass electronic transponder system. Your Dollar rental vehicle in Newport News will come equipped with an electronic toll device. At pickup you can choose to enroll in an unlimited toll program (typically US$11 to US$25 per day, depending on the program) or pay per use, where actual toll amounts plus administrative processing fees are billed to your credit card after the rental.

If you drive through a cashless toll without enrolling in a program, the Dollar rental company will bill the toll plus fees to your card, sometimes weeks after the rental ends. Unpaid tolls can also result in a violation notice from the Virginia Department of Transportation.

All Hola Car Rentals bookings include Tolls Cashback of up to 5% of your booking total. Keep your toll receipts to submit a claim within 30 days of return.

Yes, renting a Dollar car at Newport News/Williamsburg International Airport (PHF) adds several fees on top of the base rental rate that are not always visible in the initial price shown online.

• Customer Facility Charge (CFC): typically US$4.50 to US$5.00 per rental day, charged by the airport for use of the rental car facility
• Concession Recovery Fee: approximately 10% to 12% of the base rate, reflecting the fee Dollar pays the airport for operating on-site
• Virginia state sales tax: 5%

These airport-specific fees make PHF rentals generally more expensive than off-airport Dollar locations in Newport News, such as the city center branch at 12638 Jefferson Ave, Suite 28. Off-airport locations typically avoid the CFC and may have lower concession fees, which can result in savings of 15% to 25% on the daily rate.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the Dollar counter in Newport News at pickup. If your confirmation states that taxes and fees are included, you should not be billed again for those items at the counter.

Yes, you can add an additional driver to your Dollar rental in Newport News, but the additional driver must be present at the counter at the time of pickup with their own valid driver's license.

Whether the additional driver fee is included or charged at the counter depends on the rate you booked. Check your booking confirmation for the line that reads additional driver free of charge. If it is not listed as included, Dollar in Newport News charges US$13.50 per rental day for an additional driver, with a maximum cap of US$189 plus applicable taxes.

All additional drivers must meet the same document and age requirements as the main driver. For Dollar rentals in Newport News, additional drivers must generally be at least 25 years old. If an additional driver is under 25, a young-driver surcharge may apply or the driver may not be accepted, depending on the location's policy.

Both the main driver and the additional driver must sign the rental agreement at the counter. Anyone who drives the vehicle without being listed on the agreement is not covered by the rental protections, including CDW/LDW.

Most bookings made through Hola Car Rentals, including Dollar rentals in Newport News, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving in the Newport News area or on Virginia highways such as I-64.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting a Dollar vehicle in Newport News who are traveling from outside North America. It also does not cover damage to the rental vehicle itself, which is handled by CDW/LDW, or third-party liability, which requires LIS/ALI/SLI coverage.

Yes, drivers under 25 years old are subject to a young-driver surcharge when renting a Dollar car in Newport News. The standard minimum age to rent without a surcharge is 25.

Drivers aged 21 to 24 can rent a Dollar vehicle in Newport News but will be charged an additional daily fee of US$13.50 per day, up to a maximum of US$189 plus applicable taxes. This fee is paid at the Dollar counter at pickup and is not included in the prepaid booking total.

Drivers under 25 are also restricted from renting certain vehicle classes. Categories such as full-size, SUV, premium, luxury, minivan, and convertible are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally the available options for younger drivers in Newport News.

Drivers under 21 are not eligible to rent a Dollar vehicle in Newport News or most other U.S. locations outside of New York and Michigan.

If you are between 21 and 24 and from Latin America or the Caribbean, check your booking confirmation to see if an underage fee waiver applies through Avis or Budget, as Dollar does not offer this exception.

Dollar rentals in Newport News follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Newport News location.

Before returning your Dollar vehicle in Newport News, refuel within approximately 10 miles of the return location at 900 Bland Blvd (airport) or 12638 Jefferson Ave (city center). Keep your fuel receipt showing the date, time, and station address.

If you return the car with less than a full tank, Dollar may charge you:

• A fuel shortfall at the partner's refueling rate, which is typically higher than the pump price
• A refueling service or administrative fee

For after-hours returns at the Newport News Dollar location, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone as documentation in case a dispute arises.

Yes, one-way rentals are possible with Dollar in Newport News, but a drop-off fee may apply depending on your return location, and not all routes are permitted.

The drop-off fee is route-specific and varies by the distance between Newport News and your return city, the vehicle class you select, and the season. For example, returning a Dollar vehicle from Newport News to a nearby city in the same region may carry a moderate fee, while cross-country or remote returns typically carry higher fees or may not be available at all.

Cross-border one-way rentals, such as returning a Dollar vehicle rented in Newport News to a location in Canada, are generally restricted or require prior approval.

During the booking process on the Hola Car Rentals website, select your different return location and the system will calculate whether a drop-off fee applies. This fee will appear under the To Pay at Destination section of the checkout screen and on your booking confirmation. It cannot be prepaid and is paid directly to Dollar at the Newport News pickup counter.

If you need to change your return location after booking, contact support as soon as possible, since mid-rental route changes must be approved by the partner and may increase the fee.

The Dollar counter at Newport News/Williamsburg International Airport (PHF), located at 900 Bland Blvd, Suite 4, operates from 9 AM to 8 PM daily. There are no after-hours pickup options confirmed at this Newport News location.

If your flight is delayed, Dollar will hold your reservation for up to 24 hours from the original scheduled pickup time, provided you arrive during counter operating hours. If your delay is less than 24 hours, your booking remains valid.

If your delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible:

• WhatsApp: +1 (786) 999-8312
• Email: [email protected]

Changes in these situations are not guaranteed, but the support team will assist where possible. If you fail to pick up your Dollar vehicle in Newport News within 24 hours of the original time and do not contact support, the booking may be forfeited without a refund.

If you are arriving before 9 AM, plan to wait at the airport until the Dollar counter opens. There is no early pickup or key collection option available outside of counter hours at this Newport News location.

The insurance and protection options included in your Dollar rental in Newport News depend on the rate plan you selected at booking. Check your booking confirmation for the specific coverages listed.

Most Hola Car Rentals rate plans for Dollar in Newport News include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.

CDW/LDW does not cover:

• Damage or injury caused to third parties (other vehicles, people, or property)
• Tires, undercarriage, roof, or keys unless specifically included
• Incidents involving unauthorized drivers or prohibited use such as off-road driving

For third-party liability protection while driving your Dollar vehicle in Newport News, you need LIS/ALI/SLI coverage. Some U.S. states require a minimum level of liability to be included, but Virginia requirements vary, and the level included may not be sufficient. Adding supplemental liability up to US$300,000 is strongly recommended.

At the Dollar counter in Newport News, you may be offered additional optional products such as prepaid fuel, GPS, or personal accident insurance. Review each item carefully before accepting, as these are not covered by your prepaid rate.