Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 5 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking at the Grand Canyon include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating at the Grand Canyon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at the Grand Canyon.

Will I face unexpected charges at the counter when I rent a car at the Grand Canyon through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking at the Grand Canyon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at the Grand Canyon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there any toll roads near the Grand Canyon I need to worry about?

No, there are no toll roads anywhere in Arizona, including the routes leading to and through the Grand Canyon. You will not encounter any toll plazas, cashless toll lanes, or electronic toll systems on any road in the state.

This means you do not need to enroll in a rental company toll program, purchase a transponder package, or worry about post-rental toll invoices for driving around the Grand Canyon area. Optional e-Toll services offered by some rental partners at the counter are simply not relevant for this destination.

If your trip extends beyond Arizona into neighboring states such as California or Nevada, toll roads may apply in those regions. In that case, your rental vehicle will include an electronic toll device, and you can choose between a daily unlimited toll package or a pay-per-use arrangement at the counter.

Where do I pick up my rental car if I fly into the Grand Canyon airport?

Grand Canyon National Park Airport (GCN) in Tusayan does not have on-site rental car counters or a consolidated rental center inside the terminal. If you land at GCN, you will need to arrange a shuttle or taxi from the airport into the town of Tusayan, where rental facilities such as Hertz operate.

Most visitors renting a car for the Grand Canyon area fly into a larger regional airport and drive in. The most common options are:

  • Phoenix Sky Harbor (PHX), roughly a 3.5 to 4 hour drive to the South Rim, with all major brands available at the airport rental center
  • Flagstaff Pulliam Airport (FLG), approximately 1.5 hours from the South Rim, with shuttle services connecting to Tusayan and Grand Canyon Village
  • Harry Reid International Airport in Las Vegas (LAS), roughly 4 to 4.5 hours from the South Rim, also served by all major brands

If you plan to pick up directly in the Grand Canyon Village area, Hertz operates a location at the South Rim. Confirm counter hours and availability in advance, as hours at smaller locations can be limited compared to major airport branches.

What documents do I need to pick up a rental car at the Grand Canyon?

To collect your rental car for a trip to the Grand Canyon, you must present the following physical documents at the counter:

  • A valid, unexpired driver's license with a photograph (original, not a digital copy)
  • A physical major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher if required by the partner
  • Round-trip flight tickets or travel itinerary showing your return date

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and must be carried alongside your original license.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at the Grand Canyon area rental counters or anywhere else in the United States.

Does Hola Car Rentals offer Tolls Cashback for rentals near the Grand Canyon?

Yes, Tolls Cashback is included on all bookings, including rentals for the Grand Canyon, even though Arizona itself has no toll roads.

The benefit becomes relevant if your itinerary takes you beyond Arizona into states where tolls apply, such as California or Nevada. If you pay any tolls during your rental period, you can claim back up to 5% of your total booking value after you return the vehicle.

To claim your cashback after your Grand Canyon trip:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Do I need an International Driving Permit to rent a car at the Grand Canyon?

It depends on the alphabet your driver's license uses. For rentals at the Grand Canyon and throughout the United States, the rules are as follows:

  • If your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an IDP is mandatory alongside your original license
  • If your license is in English or uses the Latin alphabet, an IDP is not required but is recommended as a helpful translation document
  • If your license is not in English but uses the Latin alphabet, an IDP is strongly recommended

The IDP is a translation booklet only. It is not a standalone license and will not be accepted without your original license. You must obtain your IDP in your home country before traveling, as US organizations such as AAA do not issue IDPs to non-US license holders.

All documents presented at the Grand Canyon rental counter must be physical originals. Digital versions are not accepted.

Can I pick up a car at Phoenix or Las Vegas and drive to the Grand Canyon?

Yes, picking up a rental car at Phoenix Sky Harbor (PHX) or Harry Reid International Airport in Las Vegas (LAS) and driving to the Grand Canyon is one of the most common approaches for visitors, since both airports are served by all major rental brands including Avis, Hertz, Alamo, Enterprise, Budget, Dollar, National, Payless, and Thrifty.

Both airports have consolidated rental car centers, making the pickup process straightforward. From Phoenix, the South Rim of the Grand Canyon is approximately 230 miles, typically a 3.5 to 4 hour drive. From Las Vegas, the South Rim is roughly 270 miles, around 4 to 4.5 hours.

A few things to keep in mind for this route:

  • Arizona has no toll roads, so you will not encounter any toll charges on the drive to the Grand Canyon from either city
  • Confirm that your rental agreement permits driving to the Grand Canyon area, as most standard US rentals allow interstate travel without restriction
  • If you plan a one-way rental, returning the car at a different location from pickup, a drop-off fee may apply and will be shown during the booking process under the amount due at destination
Is there a young driver surcharge for renting a car near the Grand Canyon?

Yes, drivers under 25 years old are subject to a daily young-renter surcharge when picking up a rental car for the Grand Canyon area, as Arizona follows the standard US rental policy.

The minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent but will pay an additional daily fee that varies by partner:

  • Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
  • Alamo, National, and Enterprise: US$15 per day plus taxes

Drivers under 21 are generally not permitted to rent in Arizona. Additionally, certain vehicle classes such as full-size SUVs, premium, luxury, and convertible categories are restricted to drivers aged 25 and older at the Grand Canyon area locations.

One exception applies: if you are from Latin America or the Caribbean and your booking is fulfilled by Avis or Budget, the underage fee may be waived for the main driver aged 21 to 24 on eligible vehicle categories. Check your booking confirmation to see if this waiver is shown.

What is the security deposit for a rental car at the Grand Canyon?

When you pick up your rental car for the Grand Canyon, the rental partner will place a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

Typical hold amounts in the United States range from US$300 to US$400 for standard vehicle classes. Premium or specialty vehicles may carry higher holds. The exact amount is set by the rental partner at the counter and can vary by location, vehicle class, and season.

Important requirements for the deposit at the Grand Canyon area counters:

  • You must present a physical major credit card with the driver's name printed on the card
  • The card must be in the main driver's name
  • Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the security hold
  • Ensure your card is enabled for in-person transactions and has sufficient available credit

After you return the vehicle, the hold is released by the rental partner. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days.

What travel assistance is included with my rental car booking for the Grand Canyon?

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be especially valuable when visiting a remote destination like the Grand Canyon, where medical facilities and legal support may be far from your location.

Core benefits typically included are:

  • Travel and medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage is designed for travelers visiting abroad and does not apply to US or Canadian residents. If you are not a North American resident and you experience a medical emergency, an accident, or another covered event while driving near the Grand Canyon, contact the assistance line 24 hours a day:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I do a one-way rental and return the car in a different city after visiting the Grand Canyon?

Yes, one-way rentals are available for trips to the Grand Canyon, allowing you to pick up in one city and return in another. This is a popular option for visitors flying into Phoenix or Las Vegas and returning from a different airport after their trip.

A drop-off fee may apply depending on the route. This fee is set by the rental partner and varies by distance, vehicle class, and season. You will see the exact drop-off fee listed under the amount due at destination during the booking process, before you confirm your reservation.

A few things to keep in mind:

  • The drop-off fee cannot be prepaid and is paid directly to the rental partner at pickup or return
  • Changing your return location after booking may reprice the rental and recalculate the fee
  • Cross-border one-way rentals, for example returning in a different country, are often restricted or carry higher fees
  • If the counter charges a drop-off fee that was not shown on your booking confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply

Always confirm the one-way terms on your booking confirmation before heading to the Grand Canyon.

What fuel policy applies to rental cars at the Grand Canyon?

The standard fuel policy for rentals at the Grand Canyon is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return near the Grand Canyon:

  • At pickup, verify the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop before you hand back the keys
  • Keep your final fuel receipt showing the date, time, and station address

Note that fuel stations in the Grand Canyon Village area and Tusayan are limited. Ask the counter agent at pickup to confirm the nearest station to your return location, or check Google Maps before your return journey.

If you return the vehicle below the recorded starting level, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus an administrative service fee. Returning the tank full is always the most cost-effective option.

Is CDW insurance included in my rental car booking for the Grand Canyon?

It depends on the rate plan you selected. Some Hola Car Rentals rate plans for the Grand Canyon include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), while others do not. Check your booking confirmation to see what is listed under your coverage details.

CDW and LDW reduce your financial liability for damage to the rental vehicle caused by a collision, theft, or vandalism. Key points to understand:

  • A deductible or excess may still apply unless your confirmation explicitly states zero deductible
  • CDW and LDW do not cover damage to other vehicles or injury to other people, which requires separate third-party liability coverage (LIS or SLI)
  • Coverage is void if the vehicle is driven by someone not listed on the rental agreement, used off-road, or operated in violation of the rental terms

At the Grand Canyon area counters, the agent may offer additional coverage products. Review your confirmation before pickup so you know exactly what is already included and can confidently decline duplicates. If you are unsure whether your rate includes CDW, contact support before your pickup date.

What are the counter hours for rental car pickup at the Grand Canyon, and what happens if I arrive late?

Counter hours at the Grand Canyon area rental locations, including facilities in Tusayan and Grand Canyon Village, are typically more limited than at major airports. Hours at smaller locations generally follow peak-season schedules, often around 8 AM to 6 PM, but these can vary by partner and season. Always confirm the exact hours on your booking confirmation before travel.

If your flight is delayed or you arrive later than your scheduled pickup time, the following rules apply:

  • Rental partners will hold your reservation for up to 24 hours from the original pickup time
  • If your delay is less than 24 hours, your booking remains valid as long as you arrive during counter operating hours
  • If your delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible, as changes are not guaranteed

For after-hours situations at the Grand Canyon, options are more limited than at large airports. Key drop boxes may be available at some locations for returns, but after-hours pickups typically require advance coordination with the rental partner. Verify this directly when you book.

The standard grace period on return is 30 minutes. Returning the vehicle beyond that window may result in charges for additional hours or days plus a late fee.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo