Car Rental
in Palm Springs

Hola Car Rentals is the only premium partner of the top car rental brands operating in Palm Springs, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in Palm Springs.

No. With Hola Car Rentals, all costs and charges for your booking in Palm Springs are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Palm Springs charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Palm Springs International Airport (PSP), rental car counters for brands such as Avis, Budget, and Alamo are located inside the terminal at 3400 E Tahquitz Canyon Way. After collecting your baggage, follow the car rental signs to the counter area, present your documents, and receive your keys. Vehicles are located in an adjacent lot or a nearby facility depending on the brand.

Some brands, such as Budget and Avis, also operate an off-airport location at 650 S Eugene Rd, approximately two blocks south of Ramon Road on the south side of the airport. That location requires separate transport from the terminal (for example, a rideshare from the south end of the terminal) and has shorter operating hours: Monday to Friday 8:00 AM to 4:00 PM, and Saturday to Sunday 9:00 AM to 12:00 PM.

Enterprise operates a downtown Palm Springs location at 4041 Airport Center Dr, open Monday to Friday 8:00 AM to 6:00 PM and Saturday 9:00 AM to 2:00 PM (closed Sunday). If you are arriving by plane, the on-airport counters at PSP are the most convenient option for an immediate Palm Springs pickup.

To collect your rental car in Palm Springs, you must bring the following physical documents to the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it uses Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at Palm Springs rental counters. Debit and prepaid cards are not accepted for the security deposit hold.

Most highways in and around Palm Springs are free. The main route connecting Palm Springs to the rest of Southern California is I-10, which has no tolls. However, if you drive west toward Los Angeles or south toward Orange County during your Palm Springs rental, you may encounter toll roads.

• Orange County toll roads (SR-73, SR-133, SR-241, SR-261) charge approximately US$5 to US$15 per day depending on usage
• Los Angeles express lanes (I-10, I-110, and others) charge approximately US$0 to US$10 per day if used
• All toll facilities in California are cashless and use the FasTrak electronic system

Your rental vehicle in Palm Springs will include an electronic toll device or plate-based billing system. At the counter you can choose an unlimited toll package, typically US$11 to US$25 per rental day, or pay per use. If you decline the package, actual toll amounts plus administrative processing fees will be charged to your card, sometimes weeks after the rental ends.

To avoid duplicate charges, if you plan to use your own FasTrak transponder, inform the counter agent at pickup so they can deactivate the vehicle's default device.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to any tolls you pay during your Palm Springs rental, including tolls on routes to Los Angeles or Orange County.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap).

To claim your cashback after your Palm Springs rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or invoice showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

Counter hours at Palm Springs International Airport (PSP) vary by brand. Based on available information:

• Enterprise at PSP: 5:30 AM to 11:00 PM daily
• Avis at PSP: open until 12:00 AM with 24-hour drop-off available
• Budget and Avis at the off-airport location (650 S Eugene Rd): Monday to Friday 8:00 AM to 4:00 PM, Saturday and Sunday 9:00 AM to 12:00 PM
• Enterprise Downtown Palm Springs (4041 Airport Center Dr): Monday to Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 2:00 PM, closed Sunday

If your flight arrives late, the on-airport counters at PSP are your best option since they operate later than downtown Palm Springs locations. Avis offers 24-hour drop-off at the airport, and some locations provide a key drop for after-hours returns.

Counter hours can change on public holidays. Always verify the hours on your booking confirmation before traveling to Palm Springs, and plan your arrival accordingly to avoid arriving after the counter closes.

In Palm Springs, as in most of California, the standard minimum age to rent a car without a surcharge is 25. Drivers aged 21 to 24 can rent but will be subject to a daily young-renter surcharge, and most vehicle classes are restricted to drivers 25 and older.

Vehicle classes typically restricted to drivers under 25 in Palm Springs include full-size sedans, SUVs, minivans, convertibles, luxury, and premium categories. Economy, compact, and intermediate SUV classes are generally available to drivers aged 21 to 24.

Regardless of age, all renters in Palm Springs must present:

• A valid driver's license in good standing
• A major credit card in the main driver's name for the security deposit hold

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Avis and Budget rates may waive the young-renter surcharge. This exception must appear explicitly on your booking confirmation and applies only to eligible vehicle categories. Contact customer service to confirm eligibility before booking your Palm Springs rental.

Palm Springs has introduced a pedestrian scramble crosswalk at the intersection of Palm Canyon Drive and Tahquitz Canyon Way in the downtown area. This crosswalk halts all vehicle traffic in every direction, including diagonal crossings, to allow pedestrians to cross simultaneously. It differs from standard U.S. crosswalks where some vehicle movements are permitted while pedestrians cross.

As a driver in Palm Springs, this means you should expect longer signal wait times at this intersection and be prepared for a full stop even when you might otherwise expect a green light. The design is intentional and part of a broader effort to prioritize pedestrian safety in downtown Palm Springs.

Additionally, Indian Canyon Drive between Alejo Road and Camino Parocela was converted from a one-way high-speed road to a two-way street in 2020, with two northbound lanes, one southbound lane, and a center turn lane. This change intentionally slows traffic and may be unexpected if you are navigating Palm Springs using older maps or GPS data. Always follow current road signage when driving in Palm Springs.

Yes, a major credit card is required to rent a car in Palm Springs. The card must be in the main driver's name with the driver's name printed on the physical card, and it must have sufficient available credit to cover the security deposit hold placed at pickup.

Typical security deposit holds in the United States range from approximately US$300 to US$400 for standard vehicles, though the exact amount depends on the rental brand, vehicle class, and location. Premium or specialty vehicles may require a higher hold.

The following card types are not accepted for the deposit at Palm Springs rental counters:

• Debit cards
• Prepaid cards
• Virtual or single-use card numbers
• Digital wallets such as Apple Pay or Google Pay
• Cards in another person's name

Even if you prepaid your booking online, you must still present a physical credit card at the Palm Springs counter for the security hold. The hold is a temporary authorization, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available credit, which can take up to 15 business days.

Yes, most bookings include travel assistance through Terrawind Global Protection, which can help in situations such as a breakdown or accident on I-10 or other roads near Palm Springs. However, this benefit does not apply to customers who are residents of the United States or Canada.

For eligible customers, the travel assistance coverage typically includes:

• Medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is not a substitute for Collision Damage Waiver (CDW/LDW), which covers damage to the rental vehicle itself, or for Third-Party Liability (LIS/ALI/SLI), which covers injury or damage caused to others. For a breakdown specifically, roadside assistance is handled separately through the rental partner brand.

If you need to use travel assistance during your Palm Springs rental, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, after-hours returns are available at select Palm Springs rental locations. Avis at Palm Springs International Airport (PSP) offers 24-hour drop-off, and some locations provide a key drop box for after-hours returns.

If you plan to return your car outside of counter operating hours in Palm Springs, follow these steps:

• Confirm after-hours return procedures with your rental brand before pickup, as not all Palm Springs locations offer this option
• Refuel the car before returning it, since fuel stations near the return location may have limited hours
• Park the vehicle in the designated return area and use the key drop box if available
• Take photos of the car's condition, fuel gauge, and odometer before leaving
• Keep the fuel receipt and any drop-off envelope documentation

Note that downtown Palm Springs locations such as the Budget and Avis office at 650 S Eugene Rd (open until 4:00 PM on weekdays and 12:00 PM on weekends) and the Enterprise Downtown location at 4041 Airport Center Dr have limited hours and may not accommodate late returns. The on-airport PSP locations are the better choice if you anticipate a late return in Palm Springs.

Rental cars in Palm Springs follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Palm Springs rental:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the fuel gauge and odometer at pickup
• Refuel within approximately 10 miles of the return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at return, or leave the receipt in the key drop envelope for after-hours returns

If you return the car below the recorded starting level, the rental partner may charge a fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee. In Palm Springs, as in the rest of California, fuel prices can vary, so refueling near the airport or your return location before drop-off is always the most cost-effective approach.

Yes, one-way rentals from Palm Springs to another city are possible, but a drop-off fee may apply depending on the route, rental brand, vehicle class, and season.

Common patterns for one-way rentals from Palm Springs:

• Palm Springs to Los Angeles or other Southern California cities: a drop-off fee typically applies and varies by distance and vehicle class
• Palm Springs airport to a downtown Palm Springs location (or vice versa): often no drop-off fee for same-city returns
• Palm Springs to cities in other states: a drop-off fee almost always applies, and some routes may not be permitted

The drop-off fee is shown during the booking process under the section labeled as amounts due at the destination. It cannot be prepaid and is paid directly to the rental partner at pickup. If no fee appears during booking, no drop-off fee applies to your route.

Cross-border one-way rentals, for example from Palm Springs to Mexico, are generally restricted or require prior written authorization from the rental partner. Always check your booking confirmation for territory restrictions before driving out of California.

An International Driving Permit (IDP) is mandatory in Palm Springs if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original license and the IDP at all times while driving.

If your license is in English or uses the Latin alphabet, an IDP is not mandatory in California, but it is strongly recommended as a precaution since individual rental brands at Palm Springs counters may request one.

Important points about the IDP for your Palm Springs rental:

• The IDP is a translation document only, not a standalone license. It is invalid without your original license
• You must obtain the IDP in your home country before traveling. U.S. issuers such as AAA do not issue IDPs to holders of non-U.S. licenses
• All documents presented at the Palm Springs counter must be physical originals. Digital copies are not accepted

In addition to your license and IDP if required, bring a major credit card in the main driver's name, your passport, and your booking confirmation to ensure a smooth pickup at Palm Springs International Airport or any downtown Palm Springs location.