VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking at Dayton Airport include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating at Dayton Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at Dayton Airport.
Will I face unexpected charges at the counter when I rent a car at Dayton Airport through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking at Dayton Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Dayton Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the rental car counter at Dayton Airport?
The rental car counters at Dayton Airport are located directly across from baggage claim, inside the on-terminal rental car facility at 3600 Terminal Drive, Vandalia, OH 45377. No shuttle or people mover is required, you can walk from baggage claim to the counter.
All major brands operating at Dayton Airport share this single facility, including Alamo, Avis, Budget, Enterprise, National, Hertz, Dollar, and Thrifty. After completing your paperwork at the counter, your vehicle will be parked in the lot outside the terminal area. Before driving away, you will need to show your rental agreement and driver's license at the exit booth.
Counter hours at Dayton Airport are 7:00 AM to 11:30 PM daily, with Saturday extending to 11:59 PM. After-hours key returns are available via a drop box with clearly marked instructions outside the building, but after-hours pickup availability is not confirmed, so plan your arrival within operating hours if possible.
What documents do I need to pick up a rental car at Dayton Airport?
To pick up your rental car at Dayton Airport, you must present the following physical documents at the counter:
- A valid, unexpired driver's license with a photograph (original, not a photocopy or digital version)
- A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
- A passport or valid government-issued photo ID (required for international visitors)
- Your booking confirmation or printed voucher
- Round-trip flight tickets or proof of onward travel
If your driver's license uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory as a translation document. For licenses in other non-English languages, an IDP is strongly recommended. The IDP is a translation tool only and cannot be used as a standalone license, you must carry both.
Prepaid cards, digital wallets, and debit cards are not accepted for the security deposit at Dayton Airport. All documents must be physical originals; digital copies will be rejected at the counter.
Is a credit card required to rent a car at Dayton Airport?
Yes, a major credit card is required to rent a car at Dayton Airport. The card must be in the main driver's name, with the driver's name physically printed on the card, and must have sufficient available credit to cover the security deposit hold.
At Dayton Airport, the typical security deposit hold for a standard vehicle is approximately US$300 to US$400. For premium or specialty vehicles, the hold may be higher. This is a temporary authorization, not a charge, and your bank will release it after the rental ends, though release timing can take up to 15 business days depending on your card issuer.
The following are not accepted for the security deposit at Dayton Airport:
- Debit cards
- Prepaid or gift cards
- Virtual or single-use card numbers
- Digital wallets (Apple Pay, Google Pay, etc.)
Even if you prepaid your booking online, you must still present a physical credit card at the Dayton Airport counter. Bringing a backup credit card in your name is strongly recommended in case your primary card is declined.
Are there toll roads near Dayton Airport, and how do rental cars handle them?
There are no major toll roads immediately around Dayton Airport, but if you drive east or north from Dayton, you may encounter the Ohio Turnpike (I-76, I-80, I-90), which is Ohio's primary toll road running 241 miles from the Indiana border to the Pennsylvania border.
The Ohio Turnpike accepts E-ZPass (electronic transponder) or cash and credit card at toll plazas. Typical passenger vehicle tolls for the full westbound trip are approximately US$19 with E-ZPass or US$27.75 with cash or credit card.
Rental cars picked up at Dayton Airport come equipped with an electronic toll device. At the counter you have two options:
- Purchase an unlimited toll package (typically US$11 to US$25 per day, depending on the rental company)
- Opt out and pay tolls manually or per use, in which case the rental company will charge the toll amount plus administrative processing fees to your card after the rental
If you choose not to enroll in a toll program and drive through a cashless toll without paying, the rental company will receive the notice and pass the charge plus penalty fees to your card. To avoid surprises, confirm your toll preference at the Dayton Airport counter before driving away.
How does the car return process work at Dayton Airport?
Returning your rental car at Dayton Airport is straightforward. The return area is at the same rental car facility where you picked up the vehicle, located at 3600 Terminal Drive. Follow overhead signs toward the terminal for the rental car return lane.
Steps for a smooth return at Dayton Airport:
- Refuel within approximately 10 miles of the airport before arriving, keeping your receipt as proof of a full tank
- Drive into the return lane and follow the overhead signage
- Take your keys to the service booth in the return lane or place them in the designated lockbox
- For Fastbreak or similar programs, record mileage and fuel level on your rental agreement and deposit it in the return box
- For after-hours returns, use the drop box outside the building and keep a photo of your fuel gauge and odometer as documentation
Under the full-to-full fuel policy, you must return the car with the same fuel level recorded at pickup. If you return below that level, the rental company may charge a fuel shortfall at their refueling rate, which is typically higher than pump prices, plus a service fee. Keep your final fuel receipt in case of any dispute.
Can I get toll cashback for driving near Dayton Airport?
Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to any tolls you pay during your rental, including on roads you may use when driving from Dayton Airport toward the Ohio Turnpike or other toll routes in the region.
The cashback covers up to 5% of your total booking value. For example, if your booking total is US$500, the maximum cashback is US$25. If your actual toll costs are lower than that cap, you are reimbursed the full toll amount paid.
To claim your Tolls Cashback after returning your vehicle at Dayton Airport:
- Email [email protected] within 30 days of vehicle return
- Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
- Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period
Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What is the minimum age to rent a car at Dayton Airport?
The minimum age to rent a car at Dayton Airport without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee that varies by rental company:
- Avis, Budget, and Payless: US$13 per rental day, capped at US$65 per rental
- Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 per rental
- Alamo, National, and Enterprise: US$15 per day
Drivers under 25 at Dayton Airport are also restricted from renting certain vehicle classes. Categories such as full-size, SUV, minivan, convertible, luxury, and premium vehicles are typically reserved for renters aged 25 and older. Economy, compact, and intermediate sedans are generally available to younger drivers.
Ohio is not one of the states (New York and Michigan) that legally require rental companies to serve drivers aged 18 and older, so the standard minimum at Dayton Airport is 21 for most brands, with the surcharge applying up to age 24.
A valid driver's license and a major credit card in the main driver's name are still required regardless of age.
Can I add an additional driver to my rental at Dayton Airport?
Yes, you can add an additional driver to your rental at Dayton Airport, either as part of your rate or by paying a fee at the counter. Check your booking confirmation to see whether an additional driver is already included at no extra cost.
If not included, the daily fees at Dayton Airport vary by brand:
- Avis, Budget, and Payless: US$13 per rental day, capped at US$65
- Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189
- Alamo, National, and Enterprise: US$15 per day
Requirements for adding an additional driver at Dayton Airport:
- The additional driver must be present at the counter at pickup
- They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
- They must meet the minimum age requirements for the rental location
- For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old
- Both the main driver and the additional driver must sign the rental agreement
Only drivers listed on the rental agreement are covered by the rental's protections. Anyone not named on the contract who drives the vehicle may void coverage entirely.
What travel assistance is included with a rental car booked at Dayton Airport?
Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident while driving from Dayton Airport or anywhere during your trip.
Core benefits typically included are:
- Travel and medical coverage for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
This coverage is designed for travelers renting abroad and does not apply to residents of the United States or Canada. If you are a US or Canadian resident, this benefit does not qualify for your booking.
If you need assistance during your rental near Dayton Airport or on the road, contact Terrawind 24 hours a day, 7 days a week:
- Phone: +1 888 980 9992 (toll-free)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
When calling, have your full name and your Hola Car Rentals confirmation number ready. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.
Can I pick up my rental car at Dayton Airport and return it in another city?
Yes, one-way rentals are generally available at Dayton Airport, allowing you to pick up your vehicle there and return it to a different city or airport. However, a drop-off fee may apply depending on your route, the rental company, and the vehicle class.
Key things to know about one-way rentals from Dayton Airport:
- The drop-off fee is route-specific and varies by distance, destination, and car category
- Premium, luxury, and large SUV classes typically carry higher repositioning fees
- Cross-border one-way rentals (for example, driving into Canada) may be restricted or require prior authorization from the rental company
- The fee, if applicable, will appear under the "To pay at destination" section during the booking process and on your confirmation
If no drop-off fee is shown during checkout for your specific Dayton Airport route, none should be charged at the counter. If the counter adds a fee that was not disclosed on your confirmation, keep all paperwork and contact support after the rental, as this may be covered under the No Extra Charges© guarantee.
To confirm whether your intended route from Dayton Airport incurs a one-way fee, check the rate details page during booking before completing your reservation.
What insurance coverage do I need for a rental car at Dayton Airport?
When renting at Dayton Airport, two main types of coverage are worth understanding before you arrive at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the rental vehicle itself, including collision, theft, and vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you may cause to others while driving. Ohio does not universally mandate that rental companies include state-minimum liability in every rental, so coverage levels can vary. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Dayton Airport rental for adequate protection.
Common exclusions to be aware of at Dayton Airport and anywhere in the US:
- Tires, wheels, and undercarriage damage are often excluded from CDW
- Driving under the influence or off-road use voids coverage
- Only drivers named on the rental agreement are covered
Review your booking confirmation to confirm which coverages are included in your rate before arriving at Dayton Airport.
Do I need an International Driving Permit to rent a car at Dayton Airport?
An International Driving Permit (IDP) is mandatory at Dayton Airport if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. For all other foreign licenses not written in English, an IDP is strongly recommended as a translation aid, though not strictly required by all rental companies.
Important rules about the IDP at Dayton Airport:
- The IDP is a translation document only, it cannot be used as a standalone license
- You must carry both your original home-country license and the IDP at all times
- The IDP must be obtained in your home country before traveling; it cannot be issued abroad
- Digital or photocopied licenses are not accepted at the Dayton Airport counter
In addition to your license and IDP (if required), international visitors at Dayton Airport should also bring a valid passport, their booking confirmation, and proof of round-trip travel such as flight tickets. A major credit card in the main driver's name with the name printed on the card is required for the security deposit hold.
If you are unsure whether your license requires an IDP for your Dayton Airport rental, obtain one before departing your home country to avoid any issues at the counter.
What are the counter hours and after-hours options at Dayton Airport?
The rental car counters at Dayton Airport operate from 7:00 AM to 11:30 PM daily, with Saturday hours extending to 11:59 PM. All major brands at Dayton Airport share the on-terminal facility, so these hours apply across Alamo, Avis, Budget, Enterprise, National, Hertz, Dollar, and Thrifty.
If you arrive outside these hours at Dayton Airport:
- After-hours vehicle returns are available via a drop box located outside the rental car building, with clearly marked instructions for depositing your keys and rental contract
- After-hours pickup availability is not confirmed for Dayton Airport, so if your flight arrives late at night, plan to pick up your vehicle the following morning or contact your rental company in advance to confirm options
- For after-hours returns, photograph your fuel gauge and odometer before dropping the keys as documentation
If your flight is delayed by less than 24 hours from your original pickup time, rental companies at Dayton Airport will generally hold your reservation. If the delay exceeds 24 hours, contact support as soon as possible, as changes are not guaranteed and the booking may be forfeited without a refund if the hold window expires.
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