Stay calm—most fender‑benders are easy to resolve. If you’re in a minor crash in a rental car, use this simple checklist to protect everyone’s safety, document what happened, and keep your trip on track. Whether you picked up a car rental at Los Angeles International (LAX) or you’re road‑tripping elsewhere, these steps apply across the U.S.
Step‑by‑step after a minor collision
- Stop and check for injuries. Put the car in park, switch on hazards, and breathe. If anyone may be hurt or you’re on a fast road, call 911 right away.
- Move to a safe spot. If it’s safe and cars are drivable, pull to the shoulder or a nearby parking lot to avoid blocking traffic.
- Secure the scene. Place triangles if available; keep passengers behind a barrier. Don’t stand between cars.
- Exchange details. Swap names, phone and email, license plates, and insurance information. Photograph driver’s licenses if permitted.
- Document everything. Take wide photos of the scene and close‑ups of damage, the other car’s plate, and relevant road signs. Note date, time, weather, and traffic.
- Get a police report when required. Many U.S. cities will dispatch an officer or let you file online for non‑injury accidents.
- Contact Hola Car Rentals support. We’ll guide you through next steps with the supplier and insurance, including roadside assistance or a vehicle swap if needed.
- Don’t admit fault at the scene. Stick to facts. Fault is determined later by insurers and, if necessary, authorities.
- Keep receipts. Towing, taxis, or hotel costs linked to the incident may be covered—save documentation.
- Follow up by email. Send photos, the report number, and a brief statement of events to finalize the file.
Practical tips that make a difference
- Minor dings vs. major damage: If a headlight, bumper, or tire is compromised, don’t drive—ask for a tow and replacement.
- Rental keys and belongings: Gather everything before a tow so nothing is left behind.
- Dashcams and phones: If you recorded the moment, save the file and share a copy.
Headed for the desert or the Strip? Review arrival notes for car hire at Las Vegas (LAS) so you know where to meet roadside teams if needed. Florida visitors can quickly find repair shops and assistance near Orlando International. For northeast trips, keep these JFK arrival pointers handy; in Texas, see our Austin airport guidance.
Why book with Hola Car Rentals
- All‑Inclusive+ Rate with maximum coverage and third‑party liability—stress less if the unexpected happens.
- Free cancellation up to 48 hours before pick‑up.
- No additional fees; save up to 60% vs. on‑site rates.
- Cashback on tolls on selected itineraries.
FAQ
- Do I need to call the police? If there are injuries, road hazards, or a dispute, yes. Many cities also allow online reports for minor collisions.
- Will I pay a deductible? With Hola Car Rentals’ All‑Inclusive+ Rate, maximum coverage applies on many routes; check your voucher for excess details.
- What if the other driver leaves? Note the plate and car description, take photos, and contact 911 and Hola Car Rentals immediately.
With the right steps and support, a small bump won’t ruin your trip. Book confidently with Hola Car Rentals and keep moving.
What not to do
- Don’t leave the scene (unless instructed for safety). Move nearby but stay available for a report.
- Don’t pay cash on the spot. Exchange details and let insurers resolve costs.
- Don’t sign anything you don’t understand. You can add “for information only” to an informal note and keep a copy.
- Don’t delay telling us. Prompt notice speeds up claims and vehicle replacement.
