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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 4 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 4 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 4 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 3 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 3 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 3 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 3 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 2 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 2 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 2 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 1 week ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 6 days ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 yesterday
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 yesterday
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."

Frequently Asked Questions

What does my van rental in Michigan through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Michigan, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a van:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected van rental experience and peace of mind throughout your trip in Michigan.

Will I face unexpected charges when I rent a van in Michigan through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your van booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up a van rental in Michigan?

To pick up a van rental in Michigan, you must present a set of physical documents at the counter. Digital copies are not accepted.

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security hold)
  • A passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

Michigan van rental counters at airports such as Detroit Metropolitan (DTW) and Gerald R. Ford International (GRR) follow these same requirements. Make sure all names match across your license, passport, and credit card to avoid issues at the counter.

Is a credit card required to rent a van in Michigan?

Yes, a major credit card is required to rent a van in Michigan. The counter will place a temporary security hold on the card at the time of van pickup.

The card must be a physical card with the main driver's name printed on it. Virtual cards, digital wallets (such as Apple Pay or Google Pay), prepaid cards, and debit cards are not accepted for the security deposit hold.

For van rentals in Michigan, typical security holds in the United States range from US$300 to US$400 for standard vehicles, though the amount can be higher for larger passenger vans or premium classes. The hold reduces your available credit until your bank releases it after the van is returned, which can take up to 15 business days.

  • Bring a backup credit card in your name in case your primary card is declined
  • Notify your bank of your travel plans to prevent fraud blocks on in-person authorizations
  • Confirm you have enough available credit to cover both the hold and any expected charges
What are the main toll roads and bridges for van rentals in Michigan?

Michigan has a limited toll network compared to other U.S. states, but there are a few key crossings that van rental drivers are likely to encounter.

  • Mackinac Bridge (I-75): connects the Upper and Lower Peninsulas over a 5-mile span. Toll for a standard 2-axle vehicle is US$4. Cash is accepted.
  • Detroit-Windsor Tunnel (I-75): connects Detroit to Windsor, Ontario. The tunnel is cashless and charges US$6.50, with a discounted rate of US$5.75 via the Nexpress app. Note that this crossing exits into Canada, so confirm your van rental agreement permits cross-border travel before using it.
  • Grosse Ile Toll Bridge: connects Riverview to Grosse Ile Township. Costs range from US$3 (cash) to US$7 depending on payment method.

Michigan does not use E-ZPass or SunPass. Unpaid tolls are captured by camera and mailed as invoices to the rental company, which then bills the renter along with administrative fees that can reach US$15 per toll.

Most van rental companies at Michigan airports offer optional toll programs (pay-per-use or unlimited daily passes ranging from US$10.99 to US$25.99 per day). Review the terms before opting in at the counter.

Can I get tolls cashback on my van rental in Michigan?

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Michigan van rental.

Michigan has several tolled crossings a van driver may use, including the Mackinac Bridge (US$4), the Detroit-Windsor Tunnel (US$6.50), and the Grosse Ile Toll Bridge (US$3 to US$7). Any tolls you pay out of pocket during your van rental period are eligible for the cashback claim.

To claim your refund after returning the van in Michigan:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA[your confirmation number]
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit covers toll charges only, not traffic fines or administrative fees.

What is the minimum age to rent a van in Michigan?

Michigan state law prohibits age discrimination in public accommodations, which means van rental companies in Michigan are required to rent to licensed drivers aged 18 and older. However, a young-renter surcharge applies to drivers under 25.

There is an important vehicle-class restriction to be aware of: vans, minivans, and most full-size vehicle categories are typically restricted to drivers aged 25 and older across most rental brands. This means that even though Michigan allows 18-year-olds to rent, securing a van specifically may require you to be at least 25 depending on the partner brand and location.

  • Drivers aged 18 to 24 in Michigan: eligible to rent but subject to a daily young-renter surcharge
  • Van and minivan classes: generally restricted to drivers 25 and older at most partner brands
  • A valid driver's license and a major credit card in the driver's name are required regardless of age

If you are between 21 and 24 and from Latin America or the Caribbean, certain Avis and Budget rates may waive the underage fee. Check your booking confirmation to see if this exception applies to your Michigan van reservation.

How does the fuel policy work for van rentals in Michigan?

Van rentals in Michigan follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge. If the van is not full at pickup, the exact starting level must be noted on the contract, and you return it at that same level.

When returning your van at a Michigan airport such as Detroit Metropolitan (DTW) or Gerald R. Ford International (GRR), refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive.

  • Keep your final fuel receipt showing the date, time, and station address
  • Take a photo of the full gauge before returning the van
  • For after-hours returns, leave the receipt in the key envelope and keep a photo as backup

If you return the van below the recorded level, the rental company may charge a fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy.

Can I add an additional driver to my van rental in Michigan?

Yes, you can add an additional driver to your van rental in Michigan, either at no cost if your rate includes it or for a daily fee paid at the counter.

The additional driver must be physically present at the Michigan pickup counter with a valid driver's license and any required ID. They must also sign the rental agreement. If their license uses a non-Latin alphabet, an International Driving Permit is required.

When the additional driver fee applies, typical daily rates at Michigan van rental counters are:

  • Avis, Budget, Payless: US$13 per day, capped at US$65
  • Hertz, Thrifty, Dollar: US$13.50 per day, capped at US$189
  • Alamo, National, Enterprise: US$15 per day (no stated cap)

Only drivers listed on the rental agreement are covered by the van's insurance protections. Anyone who drives the van without being named on the contract may void coverage. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of Michigan pickup.

What insurance coverage do I need for a van rental in Michigan?

For a van rental in Michigan, two main types of coverage are worth understanding: damage protection for the van itself and liability protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the van is damaged or stolen. A deductible may still apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the van. Some U.S. states require rental companies to include state-minimum liability, but not all do. Michigan is a no-fault insurance state, which means personal injury claims are handled differently than in most states. Adding supplemental liability coverage is strongly recommended for van rentals in Michigan.

  • CDW/LDW: covers damage to the rental van (subject to deductible)
  • LIS/ALI/SLI: covers third-party injury and property damage
  • These two coverages are separate and complement each other

Check your booking confirmation to see which protections are already included in your Michigan van rental rate before accepting or declining anything at the counter.

Does travel assistance cover a breakdown in a Michigan van rental?

Yes, most bookings include travel assistance through Terrawind Global Protection, which can help in situations such as a van breakdown on a Michigan highway or in a remote area of the Upper Peninsula.

This benefit is available to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage.

Core benefits typically included are:

  • Medical coverage for up to 5 passengers
  • Legal assistance in case of an accident involving the van
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage does not replace CDW/LDW for damage to the van itself, nor does it cover third-party liability. It is designed for personal emergencies and travel disruptions during your Michigan van rental trip.

To get help 24 hours a day, 7 days a week, contact Terrawind at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always contact assistance before incurring expenses, as some reimbursements require prior authorization.

Can I rent a van in Michigan and return it in a different city?

Yes, one-way van rentals are available in Michigan, allowing you to pick up the van in one city and return it in another, such as picking up at Detroit Metropolitan Airport (DTW) and dropping off in Grand Rapids or Chicago.

A drop-off fee typically applies for one-way van rentals in Michigan. This fee is route-specific and varies by rental brand, distance, season, and vehicle class. Larger vehicles like passenger vans often carry higher repositioning fees than standard cars.

  • The drop-off fee is shown during the booking process under the "To pay at destination" section
  • It is not prepaid and must be paid at the counter
  • Cross-border one-ways (for example, Michigan to Canada) may be restricted or require special authorization from the rental partner

If you plan to drive the van across state lines within the United States, this is generally permitted under your rental agreement. However, always confirm cross-border rules with the rental partner before driving the van into Canada via the Detroit-Windsor Tunnel or Ambassador Bridge, as not all Michigan van rental agreements allow international travel.

Where do I pick up my van rental in Michigan at Detroit Metropolitan Airport (DTW)?

At Detroit Metropolitan Airport (DTW), van rental counters for partner brands such as Avis, Budget, Enterprise, Alamo, Dollar, and Hertz are not located inside the main terminal. Rental car facilities at DTW are typically accessed via a shuttle bus from the terminal.

Enterprise at DTW is located at the Northeast corner of the airport along Lucas Drive, accessible by shuttle from the terminal. Other brands follow a similar shuttle-based process from the arrivals level.

  • After collecting your luggage, proceed to the ground transportation or rental car shuttle area on the lower level of the terminal
  • Look for the shuttle stop marked with your rental brand's logo or a general rental car sign
  • Shuttles run continuously and the ride is typically 5 to 10 minutes
  • Present your booking confirmation and required documents at the van rental counter

Counter hours vary by brand. If you are arriving late at night or on a holiday, confirm operating hours in advance by checking your booking confirmation or contacting the rental partner directly. For van rentals at other Michigan airports such as Gerald R. Ford International (GRR) or Cherry Capital (TVC), counter locations differ, so check signage upon arrival.

Are there local taxes and fees added to van rentals in Michigan?

Yes, van rentals in Michigan are subject to several state and airport-level taxes and fees that are added on top of the base rental rate.

  • Michigan state sales and use tax: 6% applied to the rental
  • Airport concession recovery fee: approximately 10% at airport locations such as DTW, GRR, and FNT
  • Customer facility charges (CFC): a per-day or per-rental fee charged at airport rental car facilities

These fees are standard across all van rental brands operating at Michigan airports and are not specific to any one company. Whether these charges are included in your prepaid rate or due at the counter depends on your booking. Check your confirmation under the "Taxes and Fees" section to see what is already covered.

If your confirmation shows taxes and fees as included and you are still charged for them at the Michigan van rental counter, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after the rental is complete.

Off-airport van rental locations in Michigan may have lower concession fees but could add their own pickup or delivery charges. Always compare the total cost, not just the daily rate, when choosing between airport and off-airport van pickup in Michigan.

What driving rules should I know before renting a van in Michigan?

Before driving a van rental in Michigan, there are several local rules and road conditions worth knowing to stay safe and compliant.

  • Drive on the right side of the road, as in all U.S. states
  • Speed limits on rural Michigan interstates reach 70 to 75 mph; urban freeways are typically 65 mph. Larger vans require more braking distance, so adjust your speed accordingly
  • Michigan winters bring significant snow and ice, particularly on rural and county roads. Major highways are prioritized for clearing, but conditions can deteriorate quickly. Reduce speed and increase following distance when driving a van in winter conditions
  • Vehicle-trailer combinations in Michigan cannot exceed 75 feet in total length on highways
  • Passenger vans with nine or more seats used for hire require special certification from the Michigan Department of Transportation. Standard rental vans for personal group travel are not affected by this rule

Michigan does not have congestion charges, emissions zones, or city-center driving fees similar to those found in some European cities. There are no electronic toll systems such as E-ZPass operating in Michigan, so toll payments at the Mackinac Bridge and other crossings are handled by cash, card, or app at the toll plaza.

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