Van Hire
in Michigan

Hola Car Rentals is the only premium partner of the top car hire brands operating in Michigan, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Michigan.

No. With Hola Car Rentals, all costs and charges for your booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up a van hire in Michigan, you must present a set of physical documents at the counter. Digital copies are not accepted.

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the authorisation hold)
• A passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

Michigan van hire counters at airports such as Detroit Metropolitan (DTW) and Gerald R. Ford International (GRR) follow these same requirements. Make sure all names match across your licence, passport, and credit card to avoid issues at the counter.

Yes, a major credit card is required to hire a van in Michigan. The counter will place a temporary authorisation hold on the card at the time of van pickup.

The card must be a physical card with the main driver’s name printed on it. Virtual cards, digital wallets (such as Apple Pay or Google Pay), prepaid cards, and debit cards are not accepted for the authorisation hold.

For van hires in Michigan, typical authorisation holds in the United States range from US$300 to US$400 for standard vehicles, though the amount can be higher for larger passenger vans or premium classes. The hold reduces your available credit until your bank releases it after the van is returned, which can take up to 15 working days.

• Bring a backup credit card in your name in case your primary card is declined
• Notify your bank of your travel plans to prevent fraud blocks on in-person authorisations
• Confirm you have enough available credit to cover both the hold and any expected charges

Michigan has a limited toll network compared to other U.S. states, but there are a few key crossings that van hire drivers are likely to encounter.

• Mackinac Bridge (I-75): connects the Upper and Lower Peninsulas over a 5-mile span. Toll for a standard 2-axle vehicle is US$4. Cash is accepted.
• Detroit-Windsor Tunnel (I-75): connects Detroit to Windsor, Ontario. The tunnel is cashless and charges US$6.50, with a discounted rate of US$5.75 via the Nexpress app. Note that this crossing exits into Canada, so confirm your van hire agreement permits cross-border travel before using it.
• Grosse Ile Toll Bridge: connects Riverview to Grosse Ile Township. Costs range from US$3 (cash) to US$7 depending on payment method.

Michigan does not use E-ZPass or SunPass. Unpaid tolls are captured by camera and mailed as invoices to the hire company, which then bills the renter along with administrative fees that can reach US$15 per toll.

Most van hire companies at Michigan airports offer optional toll programmes (pay-per-use or unlimited daily passes ranging from US$10.99 to US$25.99 per day). Review the terms before opting in at the counter.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Michigan van hire.

Michigan has several tolled crossings a van driver may use, including the Mackinac Bridge (US$4), the Detroit-Windsor Tunnel (US$6.50), and the Grosse Ile Toll Bridge (US$3 to US$7). Any tolls you pay out of pocket during your van hire period are eligible for the cashback claim.

To claim your refund after returning the van in Michigan:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA[your confirmation number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit covers toll charges only, not traffic fines or administrative fees.

Michigan state law prohibits age discrimination in public accommodations, which means van hire companies in Michigan are required to hire to licensed drivers aged 18 and older. However, a young-renter surcharge applies to drivers under 25.

There is an important vehicle-class restriction to be aware of: vans, minivans, and most full-size vehicle categories are typically restricted to drivers aged 25 and older across most hire brands. This means that even though Michigan allows 18-year-olds to hire, securing a van specifically may require you to be at least 25 depending on the partner brand and location.

• Drivers aged 18 to 24 in Michigan: eligible to hire but subject to a daily young-renter surcharge
• Van and minivan classes: generally restricted to drivers 25 and older at most partner brands
• A valid driver’s licence and a major credit card in the driver’s name are required regardless of age

If you are between 21 and 24 and from Latin America or the Caribbean, certain Avis and Budget rates may waive the underage fee. Check your booking confirmation to see if this exception applies to your Michigan van reservation.

Van hires in Michigan follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge. If the van is not full at pickup, the exact starting level must be noted on the contract, and you return it at that same level.

When returning your van at a Michigan airport such as Detroit Metropolitan (DTW) or Gerald R. Ford International (GRR), refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive.

• Keep your final fuel receipt showing the date, time, and station address
• Take a photo of the full gauge before returning the van
• For after-hours returns, leave the receipt in the key envelope and keep a photo as backup

If you return the van below the recorded level, the hire company may charge a fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy.

Yes, you can add an additional driver to your van hire in Michigan, either at no cost if your rate includes it or for a daily fee paid at the counter.

The additional driver must be physically present at the Michigan pickup counter with a valid driver’s licence and any required ID. They must also sign the hire agreement. If their licence uses a non-Latin alphabet, an International Driving Permit is required.

When the additional driver fee applies, typical daily rates at Michigan van hire counters are:

• Avis, Budget, Payless: US$13 per day, capped at US$65
• Hertz, Thrifty, Dollar: US$13.50 per day, capped at US$189
• Alamo, National, Enterprise: US$15 per day (no stated cap)

Only drivers listed on the hire agreement are covered by the van’s insurance protections. Anyone who drives the van without being named on the contract may void cover. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of Michigan pickup.

For a van hire in Michigan, two main types of cover are worth understanding: damage protection for the van itself and liability protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the van is damaged or stolen. A deductible may still apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the van. Some U.S. states require hire companies to include state-minimum liability, but not all do. Michigan is a no-fault insurance state, which means personal injury claims are handled differently than in most states. Adding supplementary liability cover is strongly recommended for van hires in Michigan.

• CDW/LDW: covers damage to the hire van (subject to deductible)
• LIS/ALI/SLI: covers third-party injury and property damage
• These two coverages are separate and complement each other

Check your booking confirmation to see which protections are already included in your Michigan van hire rate before accepting or declining anything at the counter.

Yes, most bookings include travel assistance through Terrawind Global Protection, which can help in situations such as a van breakdown on a Michigan highway or in a remote area of the Upper Peninsula.

This benefit is available to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance cover.

Core benefits typically included are:

• Medical cover for up to 5 passengers
• Legal assistance in case of an accident involving the van
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not replace CDW/LDW for damage to the van itself, nor does it cover third-party liability. It is designed for personal emergencies and travel disruptions during your Michigan van hire trip.

To get help 24 hours a day, 7 days a week, contact Terrawind at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always contact assistance before incurring expenses, as some reimbursements require prior authorisation.

Yes, one-way van hires are available in Michigan, allowing you to pick up the van in one city and return it in another, such as picking up at Detroit Metropolitan Airport (DTW) and dropping off in Grand Rapids or Chicago.

A drop-off fee typically applies for one-way van hires in Michigan. This fee is route-specific and varies by hire brand, distance, season, and vehicle class. Larger vehicles like passenger vans often carry higher repositioning fees than standard cars.

• The drop-off fee is shown during the booking process under the "To pay at destination" section
• It is not prepaid and must be paid at the counter
• Cross-border one-ways (for example, Michigan to Canada) may be restricted or require special authorisation from the hire partner

If you plan to drive the van across state lines within the United States, this is generally permitted under your hire agreement. However, always confirm cross-border rules with the hire partner before driving the van into Canada via the Detroit-Windsor Tunnel or Ambassador Bridge, as not all Michigan van hire agreements allow international travel.

At Detroit Metropolitan Airport (DTW), van hire counters for partner brands such as Avis, Budget, Enterprise, Alamo, Dollar, and Hertz are not located inside the main terminal. hire car facilities at DTW are typically accessed via a shuttle bus from the terminal.

Enterprise at DTW is located at the North-east corner of the airport along Lucas Drive, accessible by shuttle from the terminal. Other brands follow a similar shuttle-based process from the arrivals level.

• After collecting your luggage, proceed to the ground transportation or hire car shuttle area on the lower level of the terminal
• Look for the shuttle stop marked with your hire brand’s logo or a general hire car sign
• Shuttles run continuously and the ride is typically 5 to 10 minutes
• Present your booking confirmation and required documents at the van hire counter

Counter hours vary by brand. If you are arriving late at night or on a holiday, confirm operating hours in advance by checking your booking confirmation or contacting the hire partner directly. For van hires at other Michigan airports such as Gerald R. Ford International (GRR) or Cherry Capital (TVC), counter locations differ, so check signage upon arrival.

Yes, van hires in Michigan are subject to several state and airport-level taxes and fees that are added on top of the base hire rate.

• Michigan state sales and use tax: 6% applied to the hire
• Airport concession recovery fee: approximately 10% at airport locations such as DTW, GRR, and FNT
• Customer facility charges (CFC): a per-day or per-hire fee charged at airport hire car facilities

These fees are standard across all van hire brands operating at Michigan airports and are not specific to any one company. Whether these charges are included in your prepaid rate or due at the counter depends on your booking. Check your confirmation under the "Taxes and Fees" section to see what is already covered.

If your confirmation shows taxes and fees as included and you are still charged for them at the Michigan van hire counter, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after the hire is complete.

Off-airport van hire locations in Michigan may have lower concession fees but could add their own pickup or delivery charges. Always compare the total cost, not just the daily rate, when choosing between airport and off-airport van collection in Michigan.

Before driving a van hire in Michigan, there are several local rules and road conditions worth knowing to stay safe and compliant.

• Drive on the right side of the road, as in all U.S. states
• Speed limits on rural Michigan interstates reach 70 to 75 mph; urban freeways are typically 65 mph. Larger vans require more braking distance, so adjust your speed accordingly
• Michigan winters bring significant snow and ice, particularly on rural and county roads. Major highways are prioritised for clearing, but conditions can deteriorate quickly. Reduce speed and increase following distance when driving a van in winter conditions
• Vehicle-trailer combinations in Michigan cannot exceed 75 feet in total length on highways
• Passenger vans with nine or more seats used for hire require special certification from the Michigan Department of Transportation. Standard hire vans for personal group travel are not affected by this rule

Michigan does not have congestion charges, emissions zones, or city-centre driving fees similar to those found in some European cities. There are no electronic toll systems such as E-ZPass operating in Michigan, so toll payments at the Mackinac Bridge and other crossings are handled by cash, card, or app at the toll plaza.