Van Rental
in Birmingham

Hola Car Rentals is the only premium partner of the top car rental brands operating in Birmingham, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a van:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected van rental experience and peace of mind throughout your trip in Birmingham.

No. With Hola Car Rentals, all costs and charges for your van booking in Birmingham are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Birmingham charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Van rental counters at Birmingham-Shuttlesworth International Airport (BHM) are located inside the terminal near baggage claim. The consolidated rental car facility is in section 1B on the ground level of the parking deck at 5900 Messer Airport Hwy, Birmingham, AL 35212.

After landing, follow signs toward baggage claim and then look for the rental car counter area. Brands including Alamo, Avis, Budget, Enterprise, Hertz, and National all operate from this consolidated facility. Vehicles, including vans, are parked in the on-site garage or accessed via a short shuttle from the car lot depending on the company.

Typical time from terminal arrival to driving away in your Birmingham van is 20 to 45 minutes, accounting for baggage claim, counter processing, and vehicle inspection. If you use a Fastbreak or express kiosk, counter time can be shorter.

Counter hours at BHM generally run from around 5 AM to midnight, seven days a week, though exact hours vary by brand. Plan your arrival accordingly, as after-hours pickup is not available at most counters.

Yes, you can pick up a van rental at a downtown Birmingham location instead of the airport. Budget operates a city-center branch at 2301 Third Ave S (near 23rd St), Birmingham, AL 35233, which handles van pickups on-site with vehicles available directly at the location.

There are some important differences to keep in mind compared to the airport facility:

• Downtown hours are more limited: Monday through Friday 8 AM to 5 PM, Saturday 8 AM to 12 PM, and closed Sundays and holidays
• There is no airport integration, so you will need separate transportation to reach this location after arriving at BHM
• After-hours van returns may require a key drop; confirm this with the branch when you pick up

If your Birmingham van rental starts immediately after a flight, the airport facility at section 1B of the parking deck is generally more convenient. The downtown location suits renters who do not need a van until the following morning or who are already in the city center.

To pick up a van rental in Birmingham, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. An IDP is mandatory if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Birmingham van rental counter. Debit and prepaid cards are not accepted for the security deposit hold; only a major credit card in the main driver's name qualifies.

Alabama operates its own toll system called the Alabama Freedom Pass, which is separate from National systems like E-ZPass or SunPass. When renting a van in Birmingham and driving on Alabama toll roads, you will encounter the following routes and costs for standard vehicles:

• Montgomery Expressway Bridge (Alabama River Parkway): US$1.50
• Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50
• Emerald Mountain Expressway (Dozier Road): US$1.75
• Foley Beach Express Toll Bridge: US$2.75

Vans with more than two axles are charged higher rates. Alabama toll booths accept cash, credit or debit cards, and the Alabama Freedom Pass transponder, so cashless-only constraints are less of a concern than in some other states.

Your Birmingham van rental vehicle may come equipped with an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the company) or pay per use, where the rental company bills actual tolls plus administrative processing fees to your card after the rental ends. Review the rental agreement before signing to understand which option applies.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Birmingham van rental.

This is especially useful if your van itinerary takes you on Alabama toll roads such as the Montgomery Expressway Bridge, the Tuscaloosa Bypass, or the Foley Beach Express, or if you drive into neighboring states with their own toll systems.

To claim your cashback after returning the van in Birmingham:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing toll charges paid

The refund is the lesser of the actual tolls paid or 5% of your booking total. For example, if your Birmingham van booking totaled US$500, the cap is US$25. Refunds are issued to the original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

The minimum age to rent a van in Birmingham without a young-renter surcharge is 25. Drivers aged 21 to 24 may rent certain vehicle classes but will be charged a daily underage fee that varies by rental company:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

Importantly, vans are among the vehicle classes that most rental partners restrict to drivers aged 25 and older. This means a driver under 25 may not be eligible to rent a van in Birmingham regardless of the surcharge. If you are between 21 and 24, check with the specific rental company at BHM before booking a van, as class restrictions are enforced at the counter.

Drivers under 21 are generally not permitted to rent in Alabama outside of New York and Michigan, which have specific state-law exceptions that do not apply to Birmingham.

Van rentals in Birmingham follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid fuel charges.

At pickup, verify the fuel gauge with the agent and make sure the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Birmingham van, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Gas stations are available along Messer Airport Hwy near the BHM rental return area, and near 23rd St and 3rd Ave S if returning to the downtown Budget location.

If you return the van below the recorded starting level, the rental company may charge:

• A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices
• A refueling service or administrative fee

Keep your final fuel receipt showing the date, time, and station address. For after-hours van returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

Most bookings include Travel Assistance provided by Terrawind Global Protection, which can be useful if your van experiences an emergency on a Birmingham highway or on a rural Alabama road far from the city center.

Coverage typically includes:

• Medical assistance for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is designed for travelers visiting from abroad. Residents of the United States and Canada do not qualify for Travel Assistance.

If you need help during your Birmingham van rental, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your full name, your Hola Car Rentals confirmation number (format: HOLA1000000), your current location near Birmingham, and a brief description of the situation ready. Follow the coordinator's instructions and keep all receipts and reports for any reimbursement claim.

Note that Travel Assistance does not cover damage to the van itself; that is handled by CDW or LDW coverage.

When you pick up a van in Birmingham, the rental company will place a temporary authorization hold on your credit card. For standard vehicles in the United States, typical holds range from US$300 to US$400, but vans and larger vehicle classes often carry higher holds than standard cars.

The hold is not a charge; it temporarily reduces your available credit until the rental company releases it after you return the van. Your bank controls how quickly the release appears on your statement, which can take up to 15 business days.

To avoid issues at the Birmingham van rental counter:

• Bring a physical major credit card with your name printed on the card and sufficient available credit
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• Notify your bank of your travel plans to prevent fraud blocks on an in-person authorization
• Bring a backup credit card in your name in case your primary card is declined

Even if you prepaid your Birmingham van booking online, a physical credit card is still required at the counter for the security hold.

Yes, you can add an additional driver to your van rental in Birmingham, either at no cost if your rate includes it or for a daily fee paid at the counter.

If your booking confirmation shows "Additional driver free of charge," the first extra driver is included. If not, fees vary by company:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Birmingham van rental counter at pickup with a valid driver's license and any required IDP. Both the main driver and the additional driver must sign the rental agreement. Anyone who drives the van but is not listed on the agreement is not covered by CDW, LDW, or liability protections.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. If the additional driver is under 25, an underage surcharge may apply or they may not be accepted, depending on the location's rules.

When renting a van in Birmingham, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the van itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you may cause to others while driving the van in Birmingham. Not all U.S. states require rental companies to include state-minimum liability, so confirming this coverage is on your agreement is important. Adding Liability Insurance Supplementary up to US$300,000 is strongly recommended.

Common mistakes to avoid:

• Assuming CDW or LDW means full coverage; it only protects the van, not third parties
• Forgetting to add all drivers to the agreement; unnamed drivers are not covered
• Ignoring the deductible amount on your CDW or LDW

Review your booking confirmation before arriving in Birmingham to confirm which coverages are included in your van rental rate.

Van rental return counters at Birmingham-Shuttlesworth International Airport (BHM) generally operate from early morning to midnight, seven days a week. Typical hours by brand at BHM are:

• Alamo and National: 5 AM to midnight daily
• Enterprise: 6 AM to midnight daily
• Budget: approximately 5 to 6 AM to midnight (7 AM on Saturdays)

To return your Birmingham van, follow the "Car Rental Return" signs to the parking garage at section 1B. If you prepaid your booking, you may be able to drop the keys in a Fastbreak box without visiting the counter. Take a photo of the van's fuel gauge and odometer before leaving the vehicle.

After-hours van returns are not available at all counters. If your return falls outside operating hours, confirm key-drop options with your specific rental company when you pick up the van in Birmingham. Returning outside staffed hours may affect how quickly any deposit hold is released.

The downtown Budget location at 2301 Third Ave S has shorter hours (Monday through Friday 8 AM to 5 PM, Saturday 8 AM to noon) and is closed Sundays, so plan your van return time carefully if using that location.

Yes, one-way van rentals from Birmingham to another city are possible, but a drop-off fee typically applies and the amount varies by route, rental company, season, and vehicle class.

Vans are among the larger vehicle categories that often carry higher repositioning fees than standard cars, since they are more costly for the rental company to move between locations. The drop-off fee is not included in any All Inclusive or All Inclusive+ rate and cannot be prepaid through your booking.

When searching for a one-way van rental from Birmingham, the drop-off fee will appear on the rate details page under the "To pay at destination" section before you confirm. Review this amount carefully before booking, as it is due at the counter in Birmingham or at the return location depending on the partner's process.

Cross-border one-way rentals (for example, Birmingham to a Canadian city) are often restricted or carry significantly higher fees. Confirm cross-border permissions with the rental company before your trip.

If the counter charges a different drop-off fee than what appeared on your confirmation, keep all paperwork and contact support. The No Extra Charges© guarantee covers undisclosed fees that were not shown during the booking process.