Van Hire in New Brunswick

Hola Car Rentals is a premium partner of the leading car hire companies in New Brunswick, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in New Brunswick.

No. With Hola Car Rentals, all costs and charges for your booking in New Brunswick are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Brunswick charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, there are no toll roads in New Brunswick, so you will not encounter any toll charges, transponder fees, or toll-related billing during your van hire in the province.

This makes New Brunswick one of the simpler Canadian provinces to drive in from a cost-planning perspective. You do not need to enrol in any toll programme, purchase a toll pass, or worry about cashless toll violations while your van is on New Brunswick roads.

If your trip extends beyond New Brunswick into other provinces, toll rules can change significantly. For example, Ontario operates the 407 ETR toll highway, and crossing into Prince Edward Island via the Confederation Bridge carries a round-trip fee of approximately CAD50.25. Always verify toll requirements for any additional provinces you plan to visit.

Several major international rental brands offer van options in New Brunswick, though availability is concentrated in the province's main cities rather than spread evenly across the region.

• Enterprise and Budget are the primary providers of passenger vans, including 12-passenger models, in New Brunswick
• Avis, Hertz, Dollar, and Thrifty also operate in the province and may carry van inventory depending on location and dates
• Moncton and Saint John have the strongest van availability, with Fredericton also served
• Saint John Airport (YSJ) has a Budget location at 4 Water Street with counter hours of Monday to Friday 8:00 AM to 5:00 PM, Saturday 9:00 AM to 2:00 PM, and Sunday 10:00 AM to 3:00 PM

Because van inventory in New Brunswick is limited compared to larger markets, booking your van well in advance is strongly recommended, especially for larger 12-passenger models. Availability and specific models are subject to change based on season and demand.

To collect your rental van in New Brunswick, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name (physical card, not digital)
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher if required
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the van hire counter in New Brunswick.

Yes, your van hire booked through Hola Car Rentals includes Tolls Cashback even when driving from toll-free New Brunswick into provinces where tolls apply.

Because New Brunswick itself has no toll roads, you will only accumulate toll charges if your van travels into other provinces such as Ontario or if you cross the Confederation Bridge into Prince Edward Island. The Tolls Cashback benefit reimburses up to 5% of your total booking value for tolls paid during the hire period, regardless of which province the tolls were incurred in.

To claim your cashback after returning the van:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing the charges

Refunds are processed to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not eligible.

When you pick up your rental van in New Brunswick, the rental partner will place a temporary authorisation hold on your credit card. For Canada, typical holds range from approximately CAD300 to CAD500, though some locations may require a hold of around CAD750 depending on the rental company, vehicle class, and specific location.

Because vans are larger vehicles, the hold may be at the higher end of the range or above standard estimates. The exact amount is set by the rental desk and cannot be confirmed in advance by Hola Car Rentals.

Important things to know about the deposit for your New Brunswick van hire:

• Only a major physical credit card with the driver’s name printed on the card is accepted for the hold
• Debit cards, prepaid cards, and virtual cards are not accepted
• The hold reduces your available credit until your bank releases it after the van is returned, which can take up to 15 business days
• Bring a backup credit card in case your primary card is declined

Notify your bank of your travel plans before arriving in New Brunswick to avoid fraud blocks on the authorisation.

Yes, provincial law in New Brunswick requires every vehicle on the road to carry third-party liability cover, and this statutory liability is included by default when you hire a van in New Brunswick through Hola Car Rentals.

This means you are covered for bodily injury and property damage you may cause to other people while driving the hire van. However, the included statutory minimum may not be sufficient for all situations, and you can purchase supplementary liability (LIS/ALI/SLI) to increase your coverage limits up to US$300,000.

Keep in mind what third-party liability does and does not cover:

• Covered: bodily injury and property damage to other people caused by the van
• Not covered: damage to the hire van itself (that requires CDW/LDW)
• Not covered: your own injuries (that requires Personal Accident Insurance)
• Not covered: your personal belongings inside the van

Always verify the exact coverage terms on your hire agreement when you collect the van in New Brunswick.

Van hires in New Brunswick follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your New Brunswick van hire:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

Vans consume more fuel than standard cars, so plan your refuelling stop carefully, especially if returning to a city location in Saint John, Moncton, or Fredericton where the nearest station may require some navigation.

If you return the van below the recorded starting level, the rental partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus an administrative service fee. Returning the van full is always the most cost-effective option.

New Brunswick experiences significant winter weather, and driving a rental van in the province during colder months requires preparation and awareness of road conditions.

Key points for van drivers in New Brunswick during winter:

• Major highways such as HWY-1 and HWY-2 are the primary routes and are generally maintained, but can experience slushy patches, drifting snow, and reduced visibility
• Real-time road condition updates are available through NB511, which provides highway status, camera feeds, and weather advisories that update frequently in winter
• Vans have a higher profile than standard cars and can be more affected by crosswinds and slippery surfaces, so reduce speed accordingly
• Check NB511 before departing each day, as conditions in New Brunswick can change quickly

Regarding winter tyres: rental vans in New Brunswick may or may not be equipped with winter tyres depending on the rental partner and time of year. Confirm tyre type with the rental agent when you collect the van, as this can significantly affect handling on snow and ice. If winter tyres are not included and conditions are severe, ask the agent about available options before leaving the lot.

Yes, most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, which can provide support if something goes wrong during your van hire in New Brunswick, including situations involving accidents or emergencies on the road.

The travel assistance benefit typically includes:

• Medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving your van in New Brunswick, contact the Terrawind team 24 hours a day, 7 days a week before incurring expenses, as some reimbursements require prior authorisation:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Note that this travel assistance benefit does not apply to Canadian or US residents. It is designed for travellers visiting New Brunswick from outside North America. For mechanical breakdowns of the van itself, contact the roadside assistance number listed on your hire agreement.

Yes, you can add an additional driver to your van hire in New Brunswick, either as part of your rate if it is included, or by paying a fee at the counter.

If your booking confirmation states that an additional driver is included at no charge, the first extra driver is free. If it is not included, the daily fees in New Brunswick are:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the van hire desk in New Brunswick at the time of pickup. They must bring their own valid driver’s licence and any required identification. Both the main driver and the additional driver must sign the hire agreement before the van leaves the lot.

Only drivers listed on the hire agreement are covered by the van’s insurance protections. Anyone not named on the contract who drives the van may void coverage entirely.

Yes, one-way van hires from New Brunswick to another Canadian province are possible with some rental partners, but a drop-off fee will typically apply and availability depends on the specific route, rental company, and vehicle class.

When booking a one-way van hire from New Brunswick:

• The drop-off fee is route-specific and varies by rental company, destination, season, and van class
• The fee will be shown during the booking process under the "To pay at destination" section before you confirm
• Larger vans, such as 12-passenger models, may carry higher repositioning fees due to the cost of moving them between markets
• Cross-border one-way hires (for example, from New Brunswick into the United States) may be restricted or require special authorisation from the rental partner

If you need to drive your van from New Brunswick into another province such as Quebec or Nova Scotia, confirm that cross-provincial travel is permitted under your hire agreement. Some restrictions on where the van may be driven can affect your insurance cover. Always review the terms on your hire agreement before departing New Brunswick.

If you return your rental van in New Brunswick after the agreed drop-off time, the rental partner will typically apply a grace period of approximately 30 minutes before additional charges begin. This grace period is not guaranteed and varies by rental company and location.

After the grace period, you may be charged for:

• Extra hours or an additional full day depending on how late the van is returned
• A late return fee on top of the time charges, depending on the partner's policy

Van hire counter hours in New Brunswick vary by location. For example, the Budget location in Saint John operates Monday to Friday 8:00 AM to 5:00 PM, Saturday 9:00 AM to 2:00 PM, and Sunday 10:00 AM to 3:00 PM. Returning the van outside these hours may require after-hours key drop arrangements, which you should confirm with the rental partner before your return date.

If you know in advance that you will need more time with the van, contact the rental partner or Hola Car Rentals support as early as possible to request an extension, as availability is not guaranteed and rates may change.

Van availability in New Brunswick is more limited than in larger Canadian markets, so understanding what to expect before booking helps avoid surprises at the counter.

Common van options in New Brunswick include:

• Minivans such as the Dodge Grand Caravan, available through multiple rental brands and suitable for families or small groups
• 12-passenger vans, available primarily through Enterprise and Budget in New Brunswick, with average pricing of approximately US$154 per day or US$1,075 per week
• Standard passenger vans with daily rates ranging from approximately CAD63 to CAD177 depending on the rental company, location, and booking dates

Van inventory in New Brunswick is concentrated in Saint John and Moncton, with some availability in Fredericton. Because supply is limited, the specific van model you book is not guaranteed. Rental partners may substitute a similar vehicle of equivalent or greater capacity if your exact model is unavailable.

To maximise your chances of getting the van size you need in New Brunswick, book as far in advance as possible, particularly for 12-passenger models during summer and holiday periods.