Van Hire in Moncton

Hola Car Rentals is a premium partner of the leading car hire companies in Moncton, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Moncton.

No. With Hola Car Rentals, all costs and charges for your booking in Moncton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Moncton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, you can pick up your van directly inside the terminal at Greater Moncton Roméo LeBlanc International Airport (YQM), located at 777 Aviation Drive, Dieppe, NB. No shuttle is required for most providers.

Rental counters for brands such as Avis, Budget, Alamo, Enterprise, and Thrifty are located across from or near the baggage claim area. After collecting your luggage, walk to the counter, complete your paperwork, and your van will be available in the designated vehicle area within walking distance of the terminal.

Alamo offers a self-service kiosk option that can speed up the process. From the moment you land, expect roughly 20 to 45 minutes before you are driving your van away from the Moncton airport, depending on baggage claim wait times and queue length at the counter.

If you booked an off-airport van pickup at a city branch such as Enterprise on Main Street or Mountain Road, you will need to arrange your own transport from the airport, as no direct public shuttle connects YQM to downtown Moncton locations.

Van hire counter hours at Greater Moncton Roméo LeBlanc International Airport (YQM) are significantly longer than at city branches, making the airport the most convenient option for late arrivals.

• Enterprise and National: approximately 9:00 AM to 11:59 PM most days
• Avis: approximately 8:00 AM to 12:15 AM Monday through Friday
• Budget, Alamo, and Thrifty: hours vary but generally align with flight schedules

Off-airport van hire branches in Moncton operate on much shorter schedules. City locations such as Enterprise on Main Street and Mountain Road are typically open 8:00 AM to 5:30 PM Monday through Friday, with limited Saturday hours (around 9:00 AM to 12:00 PM) and are generally closed on Sundays.

If your van hire pickup falls outside counter hours, after-hours key drop options are available at the airport for returns. Always confirm the exact hours for your chosen brand on your booking confirmation, as hours can change on holidays.

No, there are no toll roads in New Brunswick, so driving your van in and around Moncton is completely toll-free.

Unlike some other Canadian provinces, New Brunswick has no toll highways, no toll bridges within the province, and no congestion charges or emissions zones that would affect your van hire. You will not need a transponder, a toll pass, or any toll programme during your Moncton hire.

If your trip extends beyond New Brunswick, toll requirements vary by province. For example, Prince Edward Island charges a round-trip toll of approximately CAD 50.25 for the Confederation Bridge, and Ontario operates the 407 ETR toll highway. Plan accordingly if your van hire itinerary crosses into other provinces.

Yes, Tolls Cashback is included with every van hire booking, and it applies even if you drive your van beyond Moncton into provinces where tolls do exist.

Since New Brunswick itself has no toll roads, you would only accumulate toll charges if you drive your van to another province during your Moncton hire, such as crossing the Confederation Bridge to Prince Edward Island or travelling into Ontario. In those cases, you can claim up to 5% of your total booking value back for tolls paid.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your van
• Include your Hola Car Rentals reservation confirmation
• Attach a copy of the hire agreement signed at the Moncton counter
• Provide a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To pick up your van in Moncton, you must present the following physical documents at the hire counter:

• A valid, original driver’s licence (not a digital copy)
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is not valid without your original licence.

Visitors driving a van in Moncton can generally use a valid foreign licence, but obtaining an IDP in your home country before travelling is the safest approach. All documents must be physical originals; digital versions are not accepted at the counter.

Yes, a major credit card in the main driver’s name is required to hire a van in Moncton. The card must be physical, with the driver’s name printed on it, and must have sufficient available credit to cover the authorisation hold.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit, even if you have already prepaid your van hire booking online.

In Canada, the typical authorisation hold for a van hire ranges from approximately CAD 300 to CAD 750, depending on the hire brand, location, and vehicle class. This is a temporary authorisation, not a charge, and your bank will release it after you return the van, though it can take up to 15 business days to reflect on your statement.

Tips to avoid issues at the Moncton counter:

• Notify your bank of your travel dates to prevent fraud blocks on the authorisation
• Bring a backup credit card in your own name in case your primary card is declined
• Confirm the exact hold amount with the agent before they process the authorisation

The security deposit hold for a van hire in Moncton is typically in the range of CAD 300 to CAD 750, though the exact amount depends on the hire brand, the specific Moncton location (airport versus city branch), and the van class you are hiring.

This is a temporary authorisation placed on your credit card at pickup, not an actual charge. It reduces your available credit until the hire partner releases the hold after you return the van. Your bank or card issuer controls how quickly the funds become available again, which can take up to 15 business days.

Important points to keep in mind for your Moncton van hire:

• Only a major credit card in the main driver’s name is accepted for the deposit
• Debit and prepaid cards are not accepted
• Larger or premium van classes may carry higher hold amounts
• Always ask the counter agent to confirm the exact authorisation amount before they process it

Yes, drivers under 25 years old are subject to a young driver surcharge when hiring a van in Moncton, and the fee applies on top of the base van hire rate.

At Enterprise locations in Moncton, the underage surcharge for drivers aged 21 to 24 is CAD 20 per day. This fee applies to van classes including minivans. Drivers must still meet the minimum age requirement set by the hire brand to be eligible to hire at all.

Surcharge amounts and age thresholds vary by hire partner:

• Alamo, National, and Enterprise: CAD 20 per day for drivers aged 21 to 24
• Avis and Budget: surcharge policies may differ; confirm at the Moncton counter
• Some brands may restrict certain van classes to drivers 25 and older

If you are adding a young driver as an additional driver to your Moncton van hire, they must be present at the counter with a valid licence and will also be subject to the surcharge. Always check your booking confirmation for the specific age rules that apply to your rate.

Yes, most van hire bookings include travel assistance coverage through Terrawind Global Protection, which can be valuable if an unexpected situation arises during your trip in or around Moncton.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is designed for travellers visiting Moncton from abroad. Please note that Canadian and US residents do not qualify for this benefit.

If you need assistance while travelling in the Moncton area with your van, contact the Terrawind team 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your Hola Car Rentals confirmation number ready (for example, HOLA1000000), along with your location and a description of the situation. Always check your booking confirmation for the exact coverage terms and limits that apply to your Moncton van hire.

Yes, several insurance and protection options are available when you hire a van in Moncton, and understanding each one helps you avoid unexpected costs.

The main coverages to consider for your Moncton van hire are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the van from a collision, theft, or vandalism. A deductible may apply unless your plan states zero.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the van. In Canada, provincial law requires every hire vehicle to carry a minimum level of third-party liability, which is included by default. You can purchase higher supplemental limits.

CDW and LDW do not cover third-party liability, your personal injuries, or your belongings. These are separate protections. At Enterprise locations in Moncton, Damage Waiver coverage is offered at approximately CAD 32.99 to CAD 39.99 per day.

Always review your booking confirmation before arriving at the Moncton counter to confirm which coverages are already included in your van hire rate and which are optional add-ons.

Your van hire in Moncton follows a Full-to-Full fuel policy by default. You receive the van with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel experience with your Moncton van:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 15 km of the return location (the Moncton airport at 777 Aviation Drive, or your city branch address) so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours van returns at the Moncton airport, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the van below the recorded starting level, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a service fee. Returning the van full is always the most cost-effective option.

Yes, you can add an additional driver to your van hire in Moncton, but the extra driver must be present at the counter at the time of pickup with a valid driver’s licence.

Whether the additional driver fee is included or charged locally depends on your rate:

• Alamo, National, and Enterprise: CAD 15 per day if not included in your rate
• Avis, Budget, and Payless: approximately CAD 13 per rental day, capped at CAD 65
• Hertz, Thrifty, and Dollar: approximately CAD 13.50 per rental day, capped at CAD 189

Check your booking confirmation before arriving at the Moncton counter. If your rate includes an additional driver, it will be stated explicitly. Only the first additional driver is typically included; further drivers incur fees.

Important rules for adding a driver to your Moncton van hire:

• The additional driver must sign the hire agreement at the counter
• They must meet the minimum age requirement; young drivers under 25 may incur a separate surcharge
• Only named drivers on the agreement are covered by CDW, LDW, and liability protections

Yes, one-way van hires are possible from Moncton, but a drop-off fee may apply depending on your return location, the hire brand, and the vehicle class.

Key things to know about one-way van hires from Moncton:

• Returning the van to a different city or province will typically trigger a drop-off fee, which varies by route, distance, and season
• The fee is not prepaid and is not covered by No Extra Charges© unless it was not disclosed on your booking confirmation
• Cross-border one-way hires (for example, Moncton to a US city) may be restricted or require prior approval from the hire partner; confirm before booking
• Same-city returns, such as picking up at the Moncton airport and dropping off at a downtown Moncton branch, often carry no drop-off fee

During the booking process, any applicable drop-off fee for your van hire will be shown under the "To pay at destination" section on the rate details page. Review your confirmation to verify the fee before you travel. If the counter charges a higher fee than what was disclosed, keep all paperwork and contact support for assistance.