Minivan Rental
in Los Angeles

Hola Car Rentals is the only premium partner of the top car rental brands operating in Los Angeles, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a minivan:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected minivan rental experience and peace of mind throughout your trip in Los Angeles.

No. With Hola Car Rentals, all costs and charges for your minivan booking in Los Angeles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a minivan or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Los Angeles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All minivan rentals at Los Angeles International Airport operate from the Consolidated Rent-A-Car facility, known as ConRAC. There is no counter inside the terminals.

After collecting your bags, follow these steps:

• Exit to the Lower/Arrivals level of your terminal
• Walk to the center median and look for the purple "Rental Car Shuttles" signs
• Board the free courtesy shuttle displaying your rental brand's logo (the brand shown on your booking confirmation)
• Ride to ConRAC, which typically takes 10 to 20 minutes including the wait and the ride
• Inside ConRAC, go to your brand's counter, complete paperwork, and follow signs to your minivan row

Plan for 15 to 25 minutes total from the terminal exit to reaching the counter, not counting any queue time. During peak hours the full process from baggage claim to driving away can take 30 to 90 minutes, so factor this into your Los Angeles itinerary. Shuttles run frequently, including late at night.

To collect your minivan rental in Los Angeles you must present all documents in physical form. Digital copies are not accepted at the counter.

• Valid driver's license (original, unexpired, in the main driver's name)
• Passport or valid government photo ID
• Physical major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from abroad)

If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory in addition to your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is invalid without your original license.

Debit and prepaid cards are not accepted for the security hold on a Los Angeles minivan rental. Bring a backup credit card in case your primary card is declined.

Yes, toll roads exist in and around Los Angeles, and nearly all are fully cashless, meaning there are no cash booths.

The main toll facilities affecting a minivan rental in Los Angeles include:

• Express Lanes on I-10 and I-110 in the Los Angeles area, with dynamic pricing per use (approximately US$0 to US$10 per day if you avoid them)
• Orange County toll roads SR-73, SR-133, SR-241, and SR-261, costing roughly US$5 to US$15 per day depending on usage

California uses the FasTrak system statewide. Your rental minivan already includes an electronic toll device or plate-based billing. At the Los Angeles pickup counter you can choose between two options:

• Unlimited toll package: approximately US$11 to US$25 per day, covering all toll usage during the rental
• Pay per use: actual toll charges plus daily or administrative processing fees billed after the rental, sometimes weeks later

If you plan to avoid express lanes entirely and stay on free highways, your toll exposure in Los Angeles can be close to zero. Most major freeways in the area are free.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Los Angeles minivan rental.

How it works:

• You pay tolls normally during the rental, whether through the rental company's program or directly to the toll agency
• After returning the minivan, email [email protected] within 30 days
• Include your reservation confirmation, the signed rental agreement, and a toll receipt or invoice showing the charges

The refund is the lesser of the actual tolls paid or 5% of your booking total. For example, if your Los Angeles minivan booking totals US$600, the cap is US$30. If you paid US$18 in tolls on the I-110 Express Lanes, you receive US$18 back. If you paid US$50, you receive US$30.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, a physical major credit card in the main driver's name is required to rent a minivan in Los Angeles. The card must have the driver's name printed on it and must be presented in person at the counter.

The rental company places a temporary security hold on the card at pickup. For a standard vehicle in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by brand, location, and vehicle class. A minivan may carry a higher hold than a compact car.

Important points to keep in mind:

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit hold
• The hold reduces your available credit until your bank releases it after the rental, which can take up to 15 business days
• Even if you prepaid your Los Angeles minivan booking online, you must still present a physical credit card at the counter
• Bring a backup credit card in case your primary card is declined

To rent a minivan in Los Angeles without a young-driver surcharge, you must be at least 25 years old. Minivans are specifically listed as a restricted vehicle class, meaning drivers aged 21 to 24 are generally not permitted to rent this category in Los Angeles.

Key age rules for Los Angeles minivan rentals:

• 25 and older: no age surcharge, minivan class available
• 21 to 24: young-renter surcharge applies daily, and minivan rentals are typically restricted by all major partners
• Under 21: not eligible to rent in California outside of New York and Michigan exceptions, which do not apply in Los Angeles

If you are 21 to 24 and need a vehicle for a group in Los Angeles, consider booking a large SUV or full-size sedan instead, as those classes may be available to younger renters at some locations, subject to the daily surcharge. Always confirm class availability for your age at the time of booking.

Your Los Angeles minivan rental uses a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid extra charges.

Steps to follow:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the minivan
• Keep the fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Los Angeles minivan below the recorded starting level, the rental company may charge a fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, most bookings include travel assistance through Terrawind Global Protection, which can be valuable if an incident occurs while driving your minivan on Los Angeles freeways or on a longer drive through Southern California.

Core benefits typically included:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Los Angeles minivan rental, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready.

Important: this benefit applies only to travelers who are not residents of the United States or Canada. US and Canadian residents do not qualify for this coverage. It also does not cover damage to the rental minivan itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your Los Angeles minivan rental, either at no cost if your rate includes it or for a daily fee paid at the counter.

Daily fees when not included:

• Avis, Budget, Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, Enterprise: US$15 per day plus taxes

Requirements for adding a driver to your Los Angeles minivan:

• The additional driver must be present at the pickup counter with a valid driver's license
• They must meet the same minimum age requirements (25 for a minivan in Los Angeles)
• If their license uses a non-Latin alphabet, an IDP is required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the minivan may void coverage entirely.

Yes, a valid foreign driver's license is generally accepted to rent a minivan in Los Angeles. However, there are important conditions depending on the language and script of your license.

• If your license is in English or uses a Latin (Roman) alphabet, it is typically accepted on its own
• If your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license
• For licenses in other non-English scripts, an IDP is strongly recommended even if not strictly required by every partner

The IDP is a translation booklet only. It is not a standalone license and will not be accepted without your original license. You must obtain the IDP in your home country before traveling to Los Angeles, as US organizations such as AAA do not issue IDPs to non-US license holders.

All documents, including your license and IDP, must be presented in physical form at the minivan rental counter. Digital copies are not accepted.

The insurance included with your Los Angeles minivan rental depends on the rate plan you selected at booking. It is important to review your confirmation carefully before arriving at the counter.

The two main protections to look for are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental minivan from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the minivan in Los Angeles. Some US states require a minimum level of liability, but not all. Adding supplemental liability coverage is strongly recommended.

CDW/LDW does not cover tires, the undercarriage, the roof, or personal belongings. Only drivers named on the rental agreement are covered. If someone not listed on the contract drives the Los Angeles minivan, coverage may be void.

Always confirm what is included on your specific confirmation before accepting or declining any add-ons at the counter.

Yes, after-hours returns are available at the Los Angeles LAX Consolidated Rent-A-Car facility (ConRAC). Most major rental brands at Los Angeles airport offer 24-hour or extended operations, and key-drop kiosks or booths are available at the ConRAC lot for late returns.

Steps for an after-hours minivan return in Los Angeles:

• Drive to the ConRAC facility following the same route used at pickup
• Park the minivan in your brand's designated return bay and follow any posted signage
• Inspect the vehicle and note any pre-existing damage before leaving
• Use the key-drop envelope or kiosk provided by your rental brand
• Keep a photo of the fuel gauge showing a full tank and a photo of the odometer
• Retain your fuel receipt from a station near the return location

Because no agent is present to inspect the Los Angeles minivan at the time of an after-hours drop, documenting the vehicle's condition with photos protects you against any damage claims raised after the fact. Check your rental agreement for the specific after-hours instructions for your brand.

If you drive your Los Angeles minivan on a cashless toll road without enrolling in the rental company's toll program, the toll authority will identify the vehicle by its license plate and invoice the rental company. The rental company then passes the toll charge to you, along with administrative or processing fees that can be significantly higher than the original toll amount.

Specific risks in the Los Angeles area:

• Express Lanes on I-10 and I-110 require a FasTrak transponder. Driving through without one can result in a violation, not just a toll invoice
• Orange County toll roads (SR-73, SR-241, SR-261, SR-133) are fully cashless and will generate an invoice if no transponder is active
• Toll charges from these facilities often appear on your credit card days or even weeks after you return the minivan

To avoid unexpected charges on your Los Angeles minivan rental, you have three options:

• Purchase the unlimited toll package at the counter (approximately US$11 to US$25 per day)
• Opt out and pay tolls directly through the toll agency's website within the allowed window
• Use a personal FasTrak account by registering the minivan's plate before driving on toll roads