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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 3 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 2 days ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 yesterday
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 6 days ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 10 hours ago
"An excellent experience, 100% recommended"

About hiring a car in Winnipeg

Every major hire brand at Winnipeg James Armstrong Richardson International Airport (YWG) operates from counters inside the main terminal, directly across from baggage claim — no shuttle required for most brands. The exception is Payless, which runs from an off-airport location at 1970 Wellington Avenue and requires a shuttle. Counter hours vary: National stays open until 1:30 AM daily, while Avis closes at 11:00 PM on weekends, so late-arriving flights on a Saturday may find fewer options. Plan for 30 to 60 minutes to complete paperwork and reach your vehicle, and booking three or more weeks ahead typically improves both availability and rate. Manitoba has no toll roads, so there is no electronic toll system to navigate and no per-trip charges to budget for — a genuine rarity amongst Canadian provinces. Fuel runs around CAD 1.58 per litre, meaning a 60-litre tank costs roughly CAD 95 to fill. Winnipeg winters are severe: whilst winter tyres are not legally required in Manitoba, driving between October and April without them on icy roads carries real risk — confirm at pickup whether your vehicle is equipped. A credit card in the primary driver's name is required at pickup; authorisation holds range from around CAD 200 to CAD 750 depending on the brand and vehicle class. If your licence uses a non-Latin script, bring an International Driving Permit.

Frequently Asked Questions

What does my Hola Car Rentals booking in Winnipeg include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car hire companies in Winnipeg, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no excess (applies only to certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Winnipeg.

Will I face unexpected charges at the counter when I hire a car in Winnipeg through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Winnipeg are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Winnipeg charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my hire car at Winnipeg Airport?

At Winnipeg James Armstrong Richardson International Airport (YWG), hire car counters are located on the ground level of the parkade directly across from the terminal. You can walk there from arrivals without needing a shuttle, which makes the process faster than at many other airports.

Some brands operate from off-airport lots a short distance away and require a shuttle ride. For example, Hertz and Dollar are located at 1577 Erin Street, Alamo at 1965 Wellington Avenue, and Budget at 1970 Wellington Avenue. If your booking is with one of these off-airport Winnipeg locations, proceed to the designated shuttle stop outside the terminal and look for your brand's shuttle.

To find your specific counter, check your booking confirmation for the operating brand and match it to the signage at the Winnipeg Airport parkade or the shuttle stop area. Allow roughly 20 to 45 minutes from landing to driving away, factoring in baggage claim, the short walk or shuttle ride, and paperwork at the counter.

Are there toll roads in Winnipeg or anywhere in Manitoba?

No, there are no toll roads, toll bridges, or toll express lanes anywhere in Manitoba, including in and around Winnipeg. You will not encounter any cashless toll gantries, transponder requirements, or toll booths during your hire.

Because Manitoba has no tolls, hire company toll programmes such as PlatePass, Budget e-Toll, or Avis e-Toll are not relevant for driving in Winnipeg. You will not be charged any toll-related daily fees or administrative fees for driving within the province.

If your trip takes you outside Manitoba into provinces or U.S. states that do have tolls, those charges would apply in those jurisdictions. In that case, the Tolls Cashback benefit included with your booking could help offset those costs. See the FAQ below for details on how to claim it.

What documents do I need to pick up a hire car in Winnipeg?

To collect your hire car in Winnipeg, you must bring the following physical documents to the counter:

  • A valid, original driver’s licence in the main driver’s name (not a digital copy)
  • A major credit card with the driver’s name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or travel tickets (required for visitors from abroad)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory in addition to your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required for hiring in Winnipeg.

Obtain your IDP in your home country before travelling, as it cannot be issued abroad. All documents must be physical originals; digital versions shown on a phone or tablet are not accepted at the Winnipeg counter.

How does the Tolls Cashback benefit work if I drive outside Winnipeg?

Since Manitoba has no toll roads, you will not pay any tolls while driving within Winnipeg or the surrounding province. However, if your trip takes you into other Canadian provinces or across the border into U.S. states where tolls do exist, the Tolls Cashback benefit included with your Winnipeg booking can reimburse you for those costs.

The benefit covers up to 5% of your total booking value. For example, if your Winnipeg booking total is US$ 500, the maximum cashback is US$ 25. You are reimbursed the lesser of what you actually paid in tolls or the 5% cap.

To claim after returning your Winnipeg hire vehicle, email [email protected] within 30 days of vehicle return and include:

  • Your Hola Car Rentals reservation confirmation
  • A copy of the hire agreement signed at pick-up
  • A receipt or statement showing the toll charges paid

Refunds are processed to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

What credit card do I need for the security deposit in Winnipeg?

You must present a physical, major credit card with the driver’s name printed on the card at the Winnipeg hire counter. The card must be in the main driver’s name and have sufficient available credit to cover the authorisation hold placed at pick-up.

For hires in Canada, the typical authorisation hold is approximately GBP 200 to GBP 300, though some Winnipeg locations may authorise up to GBP 500 depending on the vehicle class and hire company. This is a temporary authorisation, not a charge, and is released after you return the vehicle.

  • Debit cards are not accepted for the authorisation hold
  • Prepaid or virtual cards are not accepted
  • Digital wallets (Apple Pay, Google Pay) are not accepted for the authorisation
  • A third party’s card is not accepted, even if they are travelling with you

Notify your bank before travelling to Winnipeg so that a high-value in-person authorisation from a Canadian hire company does not trigger a fraud block. Bringing a backup credit card in your own name is also a good precaution.

Can I pick up a car in Winnipeg and return it in a different city?

Yes, one-way hires are available from Winnipeg, and at least some partner brands such as Hertz support drop-off at a different location. Whether a drop-off fee applies depends on the specific route, the hire company, the vehicle class, and the dates of your hire.

When searching for a Winnipeg hire with a different return city, the booking process will show any applicable drop-off fee under the "To pay at destination" section before you confirm. This fee is paid directly at the counter and cannot be prepaid online.

A few things to keep in mind for one-way hires from Winnipeg:

  • Same-city routes (for example, Winnipeg Airport to a downtown location) often carry no drop-off fee
  • Long-distance or cross-provincial routes typically do carry a fee
  • Cross-border one-ways into the United States may be restricted or subject to higher fees depending on the partner
  • Changing your return location after booking may reprice the hire and recalculate the drop-off fee

Always review your booking confirmation to confirm the drop-off fee shown matches what the Winnipeg counter charges at pick-up.

What are the counter hours for hire car locations at Winnipeg Airport?

Counter hours at Winnipeg Airport and nearby off-airport locations vary by brand and are subject to change on public holidays. Based on available information, some example hours for Winnipeg hire locations are:

  • Fox Rent A Car (Sargent Avenue, off-airport): Monday to Thursday and Friday 8:00 AM to 5:30 PM, Saturday and Sunday 9:00 AM to 5:30 PM
  • Driving Force (Sargent Avenue, off-airport): Monday to Friday 7:30 AM to 4:30 PM, closed on holidays

Hours for on-airport counters in the Winnipeg Airport parkade may differ. Always confirm the exact hours for your specific brand by checking your booking confirmation, as hire companies will generally hold your reservation for up to 24 hours after the scheduled pick-up time if you are delayed.

If your flight is delayed by less than 24 hours, your Winnipeg booking should still be honoured. For delays exceeding 24 hours, contact support as soon as possible to avoid losing your reservation.

Does my Winnipeg hire include insurance cover?

Hire cars in Winnipeg come with statutory third-party liability insurance included by default, as required by Manitoba provincial law. This means every vehicle hired in Winnipeg through Hola Car Rentals includes basic liability cover for injury or property damage you may cause to others.

However, statutory liability covers only the legal minimum. You can add supplementary liability (LIS/ALI/SLI) for higher limits if you want broader protection. Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which covers damage to the hire vehicle itself, is a separate protection and may or may not be included depending on the rate you selected for your Winnipeg booking.

  • Check your booking confirmation to see which coverages are listed as included
  • CDW/LDW reduces your financial liability for damage to the hire car but does not cover third parties
  • A deductible may still apply unless your confirmation explicitly states zero deductible
  • Prohibited uses such as off-road driving or driving under the influence void cover

Review your Winnipeg hire agreement carefully at the counter to confirm all coverages before signing.

How does the fuel policy work for hire cars in Winnipeg?

Winnipeg hires use a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pick-up at your Winnipeg location, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Winnipeg hire:

  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
  • Keep your fuel receipt showing the date, time, and station address
  • Show the full gauge to the agent at return
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative service fee. Refuelling near the Winnipeg return location before drop-off is always the most cost-effective option.

Can I add an additional driver to my Winnipeg hire?

Yes, you can add an additional driver to your Winnipeg hire, either at no cost if your rate includes it or for a daily fee paid at the counter if it does not.

Check your booking confirmation for the line "Additional driver free of charge" to see whether your Winnipeg rate covers this. If it is not included, the typical fees charged at the counter are:

  • Avis, Budget, Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
  • Alamo, National, Enterprise: US$15 per day plus taxes

The additional driver must be present at the Winnipeg counter at pick-up with their own valid driver’s licence and any required IDP. They must sign the hire agreement. If someone drives the Winnipeg hire without being listed on the agreement, insurance protections such as CDW/LDW may be void for any incident involving that driver.

Are there one-way street rules in Winnipeg that could affect my driving?

Yes, Winnipeg has an extensive downtown one-way street system that has been in place since 1956 and can be confusing for first-time visitors. Several parallel streets run in a single direction, creating counterintuitive turning restrictions and routing patterns that are not immediately obvious from a map.

For example, certain streets run only southbound while adjacent streets run only northbound, meaning a wrong turn can require several blocks of detour to correct course. This layout is more rigid than in many other Canadian cities and has not been significantly modernised.

A few practical tips for driving in Winnipeg:

  • Use a GPS or navigation app set to real-time routing, as it will automatically account for one-way restrictions
  • Allow extra time when navigating downtown Winnipeg, especially if you are unfamiliar with the grid
  • The Perimeter Highway (PTH 100/101), a 90 km ring road around Winnipeg, has ongoing construction at several interchanges, so expect occasional detours and lane closures

These are not legal penalties but practical navigation challenges that affect how long it takes to get from one point to another in Winnipeg.

Does travel assistance come with my Winnipeg hire booking?

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, but this benefit does not apply to residents of Canada or the United States. If you are hiring a car in Winnipeg and you reside outside North America, this coverage is likely included with your booking.

The travel assistance benefit typically covers:

  • Medical cover for up to 5 passengers during the trip
  • Legal assistance in the event of an accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

This is not a substitute for CDW/LDW (which covers damage to the hire vehicle) or liability insurance. It is a separate travel protection layer for personal emergencies during your Winnipeg trip, such as a medical situation on the road or a flight disruption affecting your hire dates.

To use the benefit, contact Terrawind 24 hours a day at +1 888 980 9992 or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. Check your booking confirmation for the exact terms and coverage limits that apply to your Winnipeg reservation.

Do I need an International Driving Permit to hire a car in Winnipeg?

It depends on the language and alphabet of your driver’s licence. In Winnipeg, as in the rest of Canada, visitors can generally drive with a valid foreign licence. However, an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required for hiring in Winnipeg. Some hire companies at the Winnipeg counter may still request one, so carrying it reduces the risk of any issue at pick-up.

  • The IDP is a translation document only and must be carried alongside your original licence, not instead of it
  • You must obtain your IDP in your home country before travelling to Winnipeg, as it cannot be issued abroad
  • In the United States, AAA issues IDPs only to U.S. licence holders, so non-U.S. visitors must arrange one at home

All documents presented at the Winnipeg hire counter must be physical originals. Digital copies shown on a phone are not accepted.

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