Car Rental
in Winnipeg

Hola Car Rentals is a premium partner of the leading car rental companies in Winnipeg, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique rental experience with complete protection and peace of mind during your trip in Winnipeg.

No. With Hola Car Rentals, all costs and charges for your booking in Winnipeg are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Winnipeg charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Winnipeg James Armstrong Richardson International Airport (YWG), rental car counters are located on the ground level of the parkade directly across from the terminal. You can walk there from arrivals without needing a shuttle, which makes the process faster than at many other airports.

Some brands operate from off-airport lots a short distance away and require a shuttle ride. For example, Hertz and Dollar are located at 1577 Erin Street, Alamo at 1965 Wellington Avenue, and Budget at 1970 Wellington Avenue. If your booking is with one of these off-airport Winnipeg locations, proceed to the designated shuttle stop outside the terminal and look for your brand's shuttle.

To find your specific counter, check your booking confirmation for the operating brand and match it to the signage at the Winnipeg Airport parkade or the shuttle stop area. Allow roughly 20 to 45 minutes from landing to driving away, factoring in baggage claim, the short walk or shuttle ride, and paperwork at the counter.

No, there are no toll roads, toll bridges, or toll express lanes anywhere in Manitoba, including in and around Winnipeg. You will not encounter any cashless toll gantries, transponder requirements, or toll booths during your rental.

Because Manitoba has no tolls, rental company toll programs such as PlatePass, Budget e-Toll, or Avis e-Toll are not relevant for driving in Winnipeg. You will not be charged any toll-related daily fees or administrative fees for driving within the province.

If your trip takes you outside Manitoba into provinces or U.S. states that do have tolls, those charges would apply in those jurisdictions. In that case, the Tolls Cashback benefit included with your booking could help offset those costs. See the FAQ below for details on how to claim it.

To collect your rental car in Winnipeg, you must bring the following physical documents to the counter:

• A valid, original driver's license in the main driver's name (not a digital copy)
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets (required for visitors from abroad)

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory in addition to your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required for renting in Winnipeg.

Obtain your IDP in your home country before traveling, as it cannot be issued abroad. All documents must be physical originals; digital versions shown on a phone or tablet are not accepted at the Winnipeg counter.

Since Manitoba has no toll roads, you will not pay any tolls while driving within Winnipeg or the surrounding province. However, if your trip takes you into other Canadian provinces or across the border into U.S. states where tolls do exist, the Tolls Cashback benefit included with your Winnipeg booking can reimburse you for those costs.

The benefit covers up to 5% of your total booking value. For example, if your Winnipeg booking total is US$500, the maximum cashback is US$25. You are reimbursed the lesser of what you actually paid in tolls or the 5% cap.

To claim after returning your Winnipeg rental, email [email protected] within 30 days of vehicle return and include:

• Your Hola Car Rentals reservation confirmation
• A copy of the rental agreement signed at pick-up
• A receipt or statement showing the toll charges paid

Refunds are processed to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

You must present a physical, major credit card with the driver's name printed on the card at the Winnipeg rental counter. The card must be in the main driver's name and have sufficient available credit to cover the security hold placed at pick-up.

For rentals in Canada, the typical security hold is approximately CAUS$ 300 to CAUS$ 500, though some Winnipeg locations may authorize up to CAUS$ 750 depending on the vehicle class and rental company. This is a temporary authorization, not a charge, and is released after you return the vehicle.

• Debit cards are not accepted for the deposit hold
• Prepaid or virtual cards are not accepted
• Digital wallets (Apple Pay, Google Pay) are not accepted for the deposit
• A third party's card is not accepted, even if they are traveling with you

Notify your bank before traveling to Winnipeg so that a high-value in-person authorization from a Canadian rental company does not trigger a fraud block. Bringing a backup credit card in your own name is also a good precaution.

Yes, one-way rentals are available from Winnipeg, and at least some partner brands such as Hertz support drop-off at a different location. Whether a drop-off fee applies depends on the specific route, the rental company, the vehicle class, and the dates of your rental.

When searching for a Winnipeg rental with a different return city, the booking process will show any applicable drop-off fee under the "To pay at destination" section before you confirm. This fee is paid directly at the counter and cannot be prepaid online.

A few things to keep in mind for one-way rentals from Winnipeg:

• Same-city routes (for example, Winnipeg Airport to a downtown location) often carry no drop-off fee
• Long-distance or cross-provincial routes typically do carry a fee
• Cross-border one-ways into the United States may be restricted or subject to higher fees depending on the partner
• Changing your return location after booking may reprice the rental and recalculate the drop-off fee

Always review your booking confirmation to confirm the drop-off fee shown matches what the Winnipeg counter charges at pick-up.

Counter hours at Winnipeg Airport and nearby off-airport locations vary by brand and are subject to change on public holidays. Based on available information, some example hours for Winnipeg rental locations are:

• Fox Rent A Car (Sargent Avenue, off-airport): Monday to Thursday and Friday 8:00 AM to 5:30 PM, Saturday and Sunday 9:00 AM to 5:30 PM
• Driving Force (Sargent Avenue, off-airport): Monday to Friday 7:30 AM to 4:30 PM, closed on holidays

Hours for on-airport counters in the Winnipeg Airport parkade may differ. Always confirm the exact hours for your specific brand by checking your booking confirmation, as rental companies will generally hold your reservation for up to 24 hours after the scheduled pick-up time if you are delayed.

If your flight is delayed by less than 24 hours, your Winnipeg booking should still be honored. For delays exceeding 24 hours, contact support as soon as possible to avoid losing your reservation.

Rental cars in Winnipeg come with statutory third-party liability insurance included by default, as required by Manitoba provincial law. This means every vehicle rented in Winnipeg through Hola Car Rentals includes basic liability coverage for injury or property damage you may cause to others.

However, statutory liability covers only the legal minimum. You can add supplemental liability (LIS/ALI/SLI) for higher limits if you want broader protection. Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which covers damage to the rental vehicle itself, is a separate protection and may or may not be included depending on the rate you selected for your Winnipeg booking.

• Check your booking confirmation to see which coverages are listed as included
• CDW/LDW reduces your financial liability for damage to the rental car but does not cover third parties
• A deductible may still apply unless your confirmation explicitly states zero deductible
• Prohibited uses such as off-road driving or driving under the influence void coverage

Review your Winnipeg rental agreement carefully at the counter to confirm all coverages before signing.

Winnipeg rentals use a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pick-up at your Winnipeg location, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Winnipeg rental:

• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at return
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, the rental company may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus an administrative service fee. Refueling near the Winnipeg return location before drop-off is always the most cost-effective option.

Yes, you can add an additional driver to your Winnipeg rental, either at no cost if your rate includes it or for a daily fee paid at the counter if it does not.

Check your booking confirmation for the line "Additional driver free of charge" to see whether your Winnipeg rate covers this. If it is not included, the typical fees charged at the counter are:

• Avis, Budget, Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, Enterprise: US$15 per day plus taxes

The additional driver must be present at the Winnipeg counter at pick-up with their own valid driver's license and any required IDP. They must sign the rental agreement. If someone drives the Winnipeg rental without being listed on the agreement, insurance protections such as CDW/LDW may be void for any incident involving that driver.

Yes, Winnipeg has an extensive downtown one-way street system that has been in place since 1956 and can be confusing for first-time visitors. Several parallel streets run in a single direction, creating counterintuitive turning restrictions and routing patterns that are not immediately obvious from a map.

For example, certain streets run only southbound while adjacent streets run only northbound, meaning a wrong turn can require several blocks of detour to correct course. This layout is more rigid than in many other Canadian cities and has not been significantly modernized.

A few practical tips for driving in Winnipeg:

• Use a GPS or navigation app set to real-time routing, as it will automatically account for one-way restrictions
• Allow extra time when navigating downtown Winnipeg, especially if you are unfamiliar with the grid
• The Perimeter Highway (PTH 100/101), a 90 km ring road around Winnipeg, has ongoing construction at several interchanges, so expect occasional detours and lane closures

These are not legal penalties but practical navigation challenges that affect how long it takes to get from one point to another in Winnipeg.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, but this benefit does not apply to residents of Canada or the United States. If you are renting a car in Winnipeg and you reside outside North America, this coverage is likely included with your booking.

The travel assistance benefit typically covers:

• Medical coverage for up to 5 passengers during the trip
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This is not a substitute for CDW/LDW (which covers damage to the rental vehicle) or liability insurance. It is a separate travel protection layer for personal emergencies during your Winnipeg trip, such as a medical situation on the road or a flight disruption affecting your rental dates.

To use the benefit, contact Terrawind 24 hours a day at +1 888 980 9992 or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. Check your booking confirmation for the exact terms and coverage limits that apply to your Winnipeg reservation.

It depends on the language and alphabet of your driver's license. In Winnipeg, as in the rest of Canada, visitors can generally drive with a valid foreign license. However, an International Driving Permit (IDP) is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly required for renting in Winnipeg. Some rental companies at the Winnipeg counter may still request one, so carrying it reduces the risk of any issue at pick-up.

• The IDP is a translation document only and must be carried alongside your original license, not instead of it
• You must obtain your IDP in your home country before traveling to Winnipeg, as it cannot be issued abroad
• In the United States, AAA issues IDPs only to U.S. license holders, so non-U.S. visitors must arrange one at home

All documents presented at the Winnipeg rental counter must be physical originals. Digital copies shown on a phone are not accepted.