Car Hire
Downtown Miami Airport

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in Downtown Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Downtown Miami.

No. With Hola Car Rentals, all costs and charges for your booking in Downtown Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Downtown Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Rental car counters in Downtown Miami are at street-level city addresses, not inside an airport terminal. Key locations include Budget at 93 SE 2nd St, Avis at 99 SE 2nd St, and Enterprise at 1717 N Bayshore Dr (DoubleTree Grand Hotel) and 1109 Brickell Ave (JW Marriott).

Unlike picking up at Miami International Airport, Downtown Miami counters require no shuttle and no MIA Mover train. You walk directly to the branch address. However, these Downtown Miami locations operate on limited business hours, typically Monday through Friday 8am to 6pm, Saturday 8am to 4pm, and Sunday 8am to 2pm, with variations by brand. There are no 24-hour counters at Downtown Miami city locations, so plan your arrival accordingly.

If you are arriving by plane at MIA and heading to a Downtown Miami counter, you will need to arrange your own transport from the airport to the city branch before picking up your vehicle.

Downtown Miami rental car branches operate on restricted business hours compared to airport locations, which run much longer or around the clock.

Typical hours at Downtown Miami city counters are:

• Monday to Friday: 8am to 5pm or 6pm depending on the brand
• Saturday: 8am to 1pm or 4pm depending on the brand
• Sunday: 8am to 2pm, with some branches opening as late as 10am

There are no confirmed after-hours pickup options at Downtown Miami street-level counters. If your flight or cruise arrives late in the evening, you may need to consider picking up your vehicle the following morning or choosing a Miami International Airport location instead, where shuttle services run from 5am to midnight daily.

Always verify the exact hours for your specific Downtown Miami branch on your booking confirmation before travel, as hours can change on public holidays.

To collect your rental car at a Downtown Miami counter, you must bring all of the following physical documents. Digital copies are not accepted.

• Original, unexpired driver's licence in the main driver's name
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence
• Passport or valid government-issued photo ID
• Physical major credit card with the main driver's name printed on the card, for the security deposit authorisation hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

At Downtown Miami off-airport counters, some agents may also request proof of your local stay, such as a hotel booking confirmation showing your name and Miami dates, or a recent bank or utility statement. Bring these as a precaution.

Name mismatches between your licence, passport, and credit card are a common reason for rejection at Downtown Miami desks, so verify all documents match before you travel.

Almost all toll roads around Downtown Miami are fully cashless. There are no cash booths on major expressways such as the Florida Turnpike and I-95 Express lanes. Tolls are collected electronically via a transponder or through plate-based billing (Toll-by-Plate), where a camera photographs your licence plate and the charge is sent to the rental company.

When you pick up your car at a Downtown Miami counter, you will typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
• Pay per use: the rental company charges you the actual toll amount plus daily or administrative processing fees after your hire ends

If you decline the toll programme but still drive on a toll road near Downtown Miami, the charge is captured by plate and billed to you later with added fees. Some charges appear days or weeks after you return the car.

Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route. If you plan to use your own visitor toll pass, inform the Downtown Miami counter agent so they can deactivate the vehicle's built-in device and prevent duplicate charges.

Yes, a physical major credit card in the main driver's name is required to rent a car in Downtown Miami. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the security deposit authorisation hold.

The card must have the driver's name printed on it and must be presented physically at the Downtown Miami counter. Even if you prepaid your booking online, you still need to show the credit card at pickup for the security hold.

For Downtown Miami hires, the typical security hold on a standard vehicle is approximately US$300 to US$400. This is a temporary authorisation, not a charge, and is released after you return the car. Your bank controls how quickly the hold disappears from your available credit, which can take up to 15 business days.

Before travelling to your Downtown Miami pickup location, notify your bank that you will be making an in-person authorisation in Florida to prevent fraud blocks. Bringing a backup credit card in your name is also recommended in case your primary card is declined.

Downtown Miami has an unusual parallel one-way street grid where many streets alternate direction, which is significantly different from most U.S. cities and can be disorientating for first-time visitors.

Key things to know before driving in Downtown Miami:

• Many streets run one-way in alternating directions, meaning a wrong turn can require several blocks to correct
• Left turns on red are only legal in Florida when turning from a one-way street onto another one-way street. This rule does not apply in most other U.S. cities and catches many visitors off guard
• The I-395/SR-836/I-95 Midtown Interchange, which you may encounter when entering or leaving Downtown Miami, handles over 450,000 vehicle trips daily and has 14 entry points with complex signage. First-time drivers frequently encounter unexpected merge areas

Using a GPS or navigation app is strongly recommended when driving in Downtown Miami, especially around the Brickell and SE 2nd Street areas near the hire counters. Allow extra time for your first drive out of the Downtown Miami pickup location while you adjust to the street layout.

Yes, all Hola Car Rentals bookings include Tolls Cashback, and this applies to hires picked up in Downtown Miami as well as any toll roads you use throughout Florida.

Given that Downtown Miami sits near several cashless expressways including the Florida Turnpike and I-95 Express lanes, toll costs can add up quickly. The Tolls Cashback benefit reimburses you up to 5% of your total booking value for tolls paid during your hire.

How it works:

• If your booking total is US$600, the maximum cashback is US$30
• If you paid US$18 in tolls, you receive US$18 back
• If you paid US$50 in tolls, you receive US$30 (the 5% cap)

To claim after your Downtown Miami hire, email [email protected] within 30 days of returning the vehicle. Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid. Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions are not accepted.

The minimum age to rent a car in Downtown Miami without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to drivers 25 and older.

Vehicle classes typically restricted to drivers under 25 in Downtown Miami include full-size sedans, SUVs, minivans, convertibles, luxury, and premium categories. Economy, compact, and intermediate SUV classes are generally available to younger renters.

Daily young-renter surcharge amounts vary by brand at Downtown Miami counters:

• Avis and Budget: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

If you are aged 21 to 24 and from Latin America or the Caribbean, Avis and Budget may waive the underage fee on eligible Hola Car Rentals rates for Downtown Miami and other U.S. locations. Check your booking confirmation to see if the waiver is shown.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to hires starting in Downtown Miami. This benefit is particularly useful given the complexity of driving in Downtown Miami, where highway interchanges like the I-395/SR-836/I-95 Midtown Interchange can be challenging for first-time visitors.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review your booking confirmation for the exact terms that apply to your Downtown Miami reservation.

The standard fuel policy for hire cars in Downtown Miami is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid charges.

At pickup at your Downtown Miami counter, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving.

When returning your car to a Downtown Miami location, refuel within approximately 10 miles or 15 km of the return address so the tank does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the car below the recorded starting level, the rental company may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee on top of the fuel cost

For after-hours returns at Downtown Miami locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence. The research does not confirm specific fuel stations near all Downtown Miami return addresses, so use a navigation app to locate the nearest station before heading to the branch.

Yes, you can add an additional driver to your Downtown Miami hire, either as part of your rate or by paying a fee at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether this applies to your Downtown Miami reservation.

If the additional driver is not included, daily fees at Downtown Miami counters are:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Downtown Miami counter at pickup, show a valid driver's licence (and an IDP if their licence uses a non-Latin alphabet), and sign the hire agreement. Only drivers listed on the agreement are covered by protections such as CDW/LDW. Anyone who drives the vehicle without being named on the contract may void coverage entirely.

Yes, one-way hires from Downtown Miami to another city are possible, but a drop-off fee may apply depending on your route and the hire company.

Common patterns for one-way hires starting in Downtown Miami:

• Downtown Miami to Miami International Airport (MIA): same-city routes often carry no drop-off fee
• Downtown Miami to Orlando (MCO): short-distance Florida routes may have no fee or a modest one, as noted for the MIA to MCO example in partner guidelines
• Downtown Miami to another state or distant city: a drop-off fee typically applies and varies by distance, vehicle class, and brand

The drop-off fee is not included in any rate plan and cannot be prepaid. It will appear under the "To pay at destination" section during checkout on the Hola Car Rentals website and on your booking confirmation. Review this section carefully before confirming your Downtown Miami one-way hire.

Cross-border one-way hires (for example, from Downtown Miami to a location outside the United States) are often restricted or require prior approval from the hire partner. Always confirm cross-border permissions on your hire agreement before driving out of Florida.

When hiring a car in Downtown Miami, two types of coverages are worth understanding before you reach the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle itself. If your Downtown Miami hire confirmation shows CDW/LDW included, check whether a deductible applies. Common exclusions include tyres, undercarriage, and roof damage, so review the hire agreement carefully at the Downtown Miami counter.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to other people or vehicles. Florida does not require hire companies to include state-minimum liability in all cases, so coverage levels can vary. Given the complexity of driving in Downtown Miami, including the one-way street grid and the busy I-395/SR-836/I-95 interchange, having adequate liability cover is strongly recommended.

These two coverages are separate and complement each other:

• CDW/LDW protects the hire vehicle
• LIS/ALI/SLI protects others if you cause an accident in Downtown Miami

Neither covers your personal injuries (that requires PAI) or your belongings (that requires PEC). Review your Hola Car Rentals confirmation to see which protections are already included in your Downtown Miami rate before accepting or declining anything at the counter.