Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3397
3400 reviews
4.9 stars, 3400 reviews
4.9
user review 1 user review 2 user review 3 +3397
3400 reviews
4.9 stars, 3400 reviews
Raquel Watters
Raquel Watters
5 9 hours ago
"Easy process to hire car. Good location for pick up and drop off. Much cheaper than direct with the hire care company."
HERMES PENARANDA
HERMES PENARANDA
5 yesterday
"I've booked a car with a good price and good reviews; hopefully everything will go well."
Jim Davidson
Jim Davidson
5 2 days ago
"Very fast service."
mk07kop
mk07kop
5 3 days ago
"Excellent service & value - I really do recommend this company - used therm twice and always delivered - Thank you 🙏🏽"
Ian Nem
Ian Nem
5 3 days ago
"Gave me a nice car"
hale birsun
hale birsun
5 6 days ago
"It was very easy to pass the reservation process. I hope we will get what we reserved."
James Kk
James Kk
5 1 week ago
"Easy and straightforward booking experience. To pick up the car next month."
Thiago Veloso Lopes
Thiago Veloso Lopes
5 1 week ago
"Great services and prices"
Darrell Becktell
Darrell Becktell
5 1 week ago
"This is 100% the easiest site to use and the best prices I.ve ever ever seen! Very Happy!!"
Mrinal Vohra
Mrinal Vohra
5 1 week ago
"Straight forward, look forward to picking the car up"
O FM
O FM
5 2 weeks ago
"I was able to easily make a reservation under satisfactory conditions."
Avelina Ferreira
Avelina Ferreira
5 2 weeks ago
"Easy booking and very reasonable rates."
Emily Kaye
Emily Kaye
5 2 weeks ago
"Easy website thank you"
Jane Iu
Jane Iu
5 2 weeks ago
"Fast and smooth booking process at reasonable price. highly recommended"
Sue Bastian
Sue Bastian
5 2 weeks ago
"So easy to find car types and prices in AUD."
Pascal
Pascal
5 2 weeks ago
"Excellent prize and conditions"
isabel domingos
isabel domingos
5 3 weeks ago
"Very easy to make the reservation, and they work with very well known rent-a-cars😃."
Paula Buentello
Paula Buentello
5 3 weeks ago
"Easy and fast, great prices"
Alan Rushton
Alan Rushton
5 3 weeks ago
"So easy to book. All clear and precise."
Robin Simms
Robin Simms
5 3 weeks ago
"Great APP. Easy to use competitive pricing."
Prue Trollope
Prue Trollope
5 4 weeks ago
"So easy to book and a great price too!"
Aravinth Nithi
Aravinth Nithi
5 4 weeks ago
"Hola cars gives the best deals on cars hands down. And the non nonsense flat pricing is a boon. Impressed."
peter snow
peter snow
5 4 weeks ago
"easy to book ,no extras for us ,very good choice of vehicles at best price I found"
Max Muir
Max Muir
5 4 weeks ago
"Easy website to use!"
Oonagh Cullen
Oonagh Cullen
5 4 weeks ago
"Quick booking and very clear on what you expect"
David De Alba
David De Alba
5 4 weeks ago
"Very good platform for car rental in the USA"
jess potter
jess potter
5 4 weeks ago
"super easy and straightforward to book and extremely well priced compared to other rental companies!"
Samuel Diai
Samuel Diai
5 4 weeks ago
"Very, very good, with added insurance!"
Joanne Lackhai
Joanne Lackhai
5 4 weeks ago
"Renting a car on Hola was quite easy. Liked the fact that the price included insurance. Was very nervous about the prices. Did my research."
Ryan Jolly-Singh
Ryan Jolly-Singh
5 1 month ago
"Easy to use and good prices"
Raymond Warren
Raymond Warren
5 1 month ago
"The reservation process was very simple and quick; let's hope they don't overcharge us upon arrival to pick up the vehicle."
Iman Ata
Iman Ata
5 1 month ago
"Simple clear booking process, seems like a great deal. Looking forward to the rental..."
Rohan Ganesh
Rohan Ganesh
5 1 month ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 month ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 month ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 month ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 month ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 month ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 month ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 1 month ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 1 month ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 1 month ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 1 month ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 1 month ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 1 month ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 1 month ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 2 months ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 2 months ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 2 months ago
"Great experience"
Alison
Alison
5 2 months ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 2 months ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 2 months ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 2 months ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 2 months ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 2 months ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 2 months ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 2 months ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 2 months ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 2 months ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 2 months ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 2 months ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 2 months ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 3 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 3 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 3 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 3 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 3 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 3 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 3 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 3 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 3 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 3 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 3 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 3 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 3 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 3 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 3 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 3 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 3 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 3 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 3 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 3 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 3 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 3 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 3 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 3 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 3 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 3 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 3 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 3 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 3 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 3 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 3 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 4 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 4 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 4 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 4 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 4 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 4 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 4 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 4 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 4 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 4 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 4 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 5 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 5 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 5 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 5 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 5 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 5 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 5 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 5 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 5 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 5 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 5 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 5 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 5 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 5 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 5 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 5 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 5 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 5 months ago
"Very easy and accommodating"
ju
ju
5 5 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 5 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 5 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 5 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 5 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 5 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 5 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 5 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 5 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 5 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 5 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 5 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 5 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 5 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 5 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 6 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 6 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 6 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 6 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 6 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 6 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 6 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 6 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 6 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 6 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 6 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 6 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 6 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 6 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 6 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 6 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 6 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 6 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 6 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 6 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 6 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 7 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 8 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 8 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 9 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 10 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 11 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 11 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car at Downtown Miami Airport

Downtown Miami's hire counters are scattered across street-front offices rather than a single consolidated hub, so confirm your pickup address before leaving the airport. From Miami International Airport, the drive to any downtown location runs roughly 7 to 9 miles and takes 15 to 30 minutes depending on traffic — add another 30 to 60 minutes for the counter process itself, which can stretch longer for cruise ship arrivals clearing the port at the same time. Every major hire brand requires a credit card in the primary driver's name at pickup; expect an authorisation hold of US$200 to US$500 depending on vehicle class, with premium cars sitting at the higher end. International visitors whose licences use a non-Latin script — Arabic, Chinese, Cyrillic, for example — must bring an International Driving Permit alongside the original licence, and all renters should carry a physical passport as secondary ID. Once on the road, Miami's expressways run on the SunPass cashless toll system with no cash lanes; most brands offer a daily toll package ranging from roughly US$5 to US$15 per day, and skipping it means pay-by-plate billing plus per-use admin fees that can accumulate well above the package cost. Refuel before returning the car, as fuel service charges typically run US$7 to US$9 per gallon on any shortfall.

Frequently Asked Questions

What does my Hola Car Rentals booking in Downtown Miami include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Downtown Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Downtown Miami.

Will I face unexpected charges at the counter when I hire a car in Downtown Miami through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Downtown Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Downtown Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the rental car counters located in Downtown Miami?

Rental car counters in Downtown Miami are at street-level city addresses, not inside an airport terminal. Key locations include Budget at 93 SE 2nd St, Avis at 99 SE 2nd St, and Enterprise at 1717 N Bayshore Dr (DoubleTree Grand Hotel) and 1109 Brickell Ave (JW Marriott).

Unlike picking up at Miami International Airport, Downtown Miami counters require no shuttle and no MIA Mover train. You walk directly to the branch address. However, these Downtown Miami locations operate on limited business hours, typically Monday through Friday 8am to 6pm, Saturday 8am to 4pm, and Sunday 8am to 2pm, with variations by brand. There are no 24-hour counters at Downtown Miami city locations, so plan your arrival accordingly.

If you are arriving by plane at MIA and heading to a Downtown Miami counter, you will need to arrange your own transport from the airport to the city branch before picking up your vehicle.

What are the operating hours for rental car branches in Downtown Miami?

Downtown Miami rental car branches operate on restricted business hours compared to airport locations, which run much longer or around the clock.

Typical hours at Downtown Miami city counters are:

  • Monday to Friday: 8am to 5pm or 6pm depending on the brand
  • Saturday: 8am to 1pm or 4pm depending on the brand
  • Sunday: 8am to 2pm, with some branches opening as late as 10am

There are no confirmed after-hours pickup options at Downtown Miami street-level counters. If your flight or cruise arrives late in the evening, you may need to consider picking up your vehicle the following morning or choosing a Miami International Airport location instead, where shuttle services run from 5am to midnight daily.

Always verify the exact hours for your specific Downtown Miami branch on your booking confirmation before travel, as hours can change on public holidays.

What documents do I need to pick up a rental car in Downtown Miami?

To collect your rental car at a Downtown Miami counter, you must bring all of the following physical documents. Digital copies are not accepted.

  • Original, unexpired driver's licence in the main driver's name
  • International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence
  • Passport or valid government-issued photo ID
  • Physical major credit card with the main driver's name printed on the card, for the security deposit authorisation hold
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

At Downtown Miami off-airport counters, some agents may also request proof of your local stay, such as a hotel booking confirmation showing your name and Miami dates, or a recent bank or utility statement. Bring these as a precaution.

Name mismatches between your licence, passport, and credit card are a common reason for rejection at Downtown Miami desks, so verify all documents match before you travel.

How do tolls work when renting a car in Downtown Miami?

Almost all toll roads around Downtown Miami are fully cashless. There are no cash booths on major expressways such as the Florida Turnpike and I-95 Express lanes. Tolls are collected electronically via a transponder or through plate-based billing (Toll-by-Plate), where a camera photographs your licence plate and the charge is sent to the rental company.

When you pick up your car at a Downtown Miami counter, you will typically have two options:

  • Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
  • Pay per use: the rental company charges you the actual toll amount plus daily or administrative processing fees after your hire ends

If you decline the toll programme but still drive on a toll road near Downtown Miami, the charge is captured by plate and billed to you later with added fees. Some charges appear days or weeks after you return the car.

Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route. If you plan to use your own visitor toll pass, inform the Downtown Miami counter agent so they can deactivate the vehicle's built-in device and prevent duplicate charges.

Is a credit card required to rent a car in Downtown Miami?

Yes, a physical major credit card in the main driver's name is required to rent a car in Downtown Miami. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the security deposit authorisation hold.

The card must have the driver's name printed on it and must be presented physically at the Downtown Miami counter. Even if you prepaid your booking online, you still need to show the credit card at pickup for the security hold.

For Downtown Miami hires, the typical security hold on a standard vehicle is approximately US$300 to US$400. This is a temporary authorisation, not a charge, and is released after you return the car. Your bank controls how quickly the hold disappears from your available credit, which can take up to 15 business days.

Before travelling to your Downtown Miami pickup location, notify your bank that you will be making an in-person authorisation in Florida to prevent fraud blocks. Bringing a backup credit card in your name is also recommended in case your primary card is declined.

How does the one-way street system in Downtown Miami affect driving?

Downtown Miami has an unusual parallel one-way street grid where many streets alternate direction, which is significantly different from most U.S. cities and can be disorientating for first-time visitors.

Key things to know before driving in Downtown Miami:

  • Many streets run one-way in alternating directions, meaning a wrong turn can require several blocks to correct
  • Left turns on red are only legal in Florida when turning from a one-way street onto another one-way street. This rule does not apply in most other U.S. cities and catches many visitors off guard
  • The I-395/SR-836/I-95 Midtown Interchange, which you may encounter when entering or leaving Downtown Miami, handles over 450,000 vehicle trips daily and has 14 entry points with complex signage. First-time drivers frequently encounter unexpected merge areas

Using a GPS or navigation app is strongly recommended when driving in Downtown Miami, especially around the Brickell and SE 2nd Street areas near the hire counters. Allow extra time for your first drive out of the Downtown Miami pickup location while you adjust to the street layout.

Can I get tolls cashback on a rental car booked for Downtown Miami?

Yes, all Hola Car Rentals bookings include Tolls Cashback, and this applies to hires picked up in Downtown Miami as well as any toll roads you use throughout Florida.

Given that Downtown Miami sits near several cashless expressways including the Florida Turnpike and I-95 Express lanes, toll costs can add up quickly. The Tolls Cashback benefit reimburses you up to 5% of your total booking value for tolls paid during your hire.

How it works:

  • If your booking total is US$600, the maximum cashback is US$30
  • If you paid US$18 in tolls, you receive US$18 back
  • If you paid US$50 in tolls, you receive US$30 (the 5% cap)

To claim after your Downtown Miami hire, email [email protected] within 30 days of returning the vehicle. Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid. Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions are not accepted.

What is the minimum age to rent a car in Downtown Miami?

The minimum age to rent a car in Downtown Miami without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to drivers 25 and older.

Vehicle classes typically restricted to drivers under 25 in Downtown Miami include full-size sedans, SUVs, minivans, convertibles, luxury, and premium categories. Economy, compact, and intermediate SUV classes are generally available to younger renters.

Daily young-renter surcharge amounts vary by brand at Downtown Miami counters:

  • Avis and Budget: US$13 per hire day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
  • Alamo, National, and Enterprise: US$15 per day plus taxes

If you are aged 21 to 24 and from Latin America or the Caribbean, Avis and Budget may waive the underage fee on eligible Hola Car Rentals rates for Downtown Miami and other U.S. locations. Check your booking confirmation to see if the waiver is shown.

What travel assistance is included with a Downtown Miami car hire booking?

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to hires starting in Downtown Miami. This benefit is particularly useful given the complexity of driving in Downtown Miami, where highway interchanges like the I-395/SR-836/I-95 Midtown Interchange can be challenging for first-time visitors.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review your booking confirmation for the exact terms that apply to your Downtown Miami reservation.

What fuel policy applies to rental cars in Downtown Miami?

The standard fuel policy for hire cars in Downtown Miami is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid charges.

At pickup at your Downtown Miami counter, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving.

When returning your car to a Downtown Miami location, refuel within approximately 10 miles or 15 km of the return address so the tank does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the car below the recorded starting level, the rental company may charge:

  • A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
  • A refuelling service or administrative fee on top of the fuel cost

For after-hours returns at Downtown Miami locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence. The research does not confirm specific fuel stations near all Downtown Miami return addresses, so use a navigation app to locate the nearest station before heading to the branch.

Can I add an additional driver to my Downtown Miami hire?

Yes, you can add an additional driver to your Downtown Miami hire, either as part of your rate or by paying a fee at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether this applies to your Downtown Miami reservation.

If the additional driver is not included, daily fees at Downtown Miami counters are:

  • Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
  • Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Downtown Miami counter at pickup, show a valid driver's licence (and an IDP if their licence uses a non-Latin alphabet), and sign the hire agreement. Only drivers listed on the agreement are covered by protections such as CDW/LDW. Anyone who drives the vehicle without being named on the contract may void coverage entirely.

Is a one-way hire possible from Downtown Miami to another city?

Yes, one-way hires from Downtown Miami to another city are possible, but a drop-off fee may apply depending on your route and the hire company.

Common patterns for one-way hires starting in Downtown Miami:

  • Downtown Miami to Miami International Airport (MIA): same-city routes often carry no drop-off fee
  • Downtown Miami to Orlando (MCO): short-distance Florida routes may have no fee or a modest one, as noted for the MIA to MCO example in partner guidelines
  • Downtown Miami to another state or distant city: a drop-off fee typically applies and varies by distance, vehicle class, and brand

The drop-off fee is not included in any rate plan and cannot be prepaid. It will appear under the "To pay at destination" section during checkout on the Hola Car Rentals website and on your booking confirmation. Review this section carefully before confirming your Downtown Miami one-way hire.

Cross-border one-way hires (for example, from Downtown Miami to a location outside the United States) are often restricted or require prior approval from the hire partner. Always confirm cross-border permissions on your hire agreement before driving out of Florida.

What insurance options should I consider for a Downtown Miami hire?

When hiring a car in Downtown Miami, two types of coverages are worth understanding before you reach the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle itself. If your Downtown Miami hire confirmation shows CDW/LDW included, check whether a deductible applies. Common exclusions include tyres, undercarriage, and roof damage, so review the hire agreement carefully at the Downtown Miami counter.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to other people or vehicles. Florida does not require hire companies to include state-minimum liability in all cases, so coverage levels can vary. Given the complexity of driving in Downtown Miami, including the one-way street grid and the busy I-395/SR-836/I-95 interchange, having adequate liability cover is strongly recommended.

These two coverages are separate and complement each other:

  • CDW/LDW protects the hire vehicle
  • LIS/ALI/SLI protects others if you cause an accident in Downtown Miami

Neither covers your personal injuries (that requires PAI) or your belongings (that requires PEC). Review your Hola Car Rentals confirmation to see which protections are already included in your Downtown Miami rate before accepting or declining anything at the counter.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo