Van Hire
in Vermont

Hola Car Rentals is the only premium partner of the top car hire brands operating in Vermont, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Vermont.

No. With Hola Car Rentals, all costs and charges for your booking in Vermont are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Vermont charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Van hires in Vermont are available in several sizes, primarily at Burlington International Airport (BTV), which offers the widest selection among Vermont airports.

• Minivans: ideal for families or small groups of up to 7 passengers
• 10-passenger vans: mid-size option for larger groups
• 12-passenger vans: available from brands such as Budget and Enterprise
• 14 to 15-passenger vans: the largest option, suited for group travel across Vermont

Brands operating at BTV that offer van models include Hertz, Budget, Dollar, Alamo, and Enterprise. Smaller Vermont airports such as Rutland (RUT) have more limited van availability, so if you need a specific van size, booking at BTV gives you the best chance of securing your preferred vehicle.

Keep in mind that hire companies assign a vehicle category, not a guaranteed model. If the exact van model matters for your trip, confirm availability directly with the partner brand at the counter.

Yes, hiring a 12-passenger or 15-passenger van in Vermont requires the main driver to be at least 25 years old. This restriction applies at partner brand counters across Vermont, including Burlington International Airport (BTV).

For standard vehicles and smaller van categories, drivers aged 21 to 24 may still qualify but will be subject to a young-hirer surcharge, typically in the range of US$25 to US$30 per day, paid directly at the counter.

• 25 and older: no age surcharge, eligible for all van categories
• 21 to 24: surcharge applies; large passenger vans (12 and 15-passenger) are generally not available
• Under 21: not eligible to hire in Vermont

If you are 21 to 24 and travelling to Vermont, consider booking a minivan or smaller vehicle category, as those are more likely to be available to younger hirers. Always verify the specific age policy with the partner brand shown on your booking confirmation, as rules can vary by location and vehicle class.

At Burlington International Airport (BTV) in Vermont, van hire counters are located inside the terminal, adjacent to the baggage claim area. You do not need a shuttle to reach the counters from the arrivals hall.

• Budget: 1200 Airport Dr, South Burlington, open daily 7:00 AM to 12:15 AM
• Hertz, Alamo, Enterprise, and Dollar: counters are also inside the terminal near baggage claim

After collecting your bags, follow the car hire signs toward the counter area. Present your booking confirmation, driver’s licence, and a major credit card in the main driver’s name to complete the van pick-up process.

If you are arriving after counter hours, Budget offers a Fastbreak kiosk where you can retrieve keys and directions without waiting at the counter. Other brands at BTV also have key drop boxes noted in guest reviews, so check your booking confirmation for after-hours instructions specific to your partner brand.

For van returns at BTV, follow the airport signs marked Car Hire Return, which lead to the on-site return lots near the terminal. You can record mileage and fuel on your agreement and use the key drop box if the counter is closed.

Vermont has no interstate toll highways, so driving a van on major routes such as I-89, I-91, US-7, or VT-100 involves no tolls. However, Vermont does have three seasonal mountain toll roads that van hirers may encounter.

• Mt. Equinox Skyline Drive (off VT Route 7A near Manchester): US$20 per vehicle plus US$5 per extra passenger, paid in cash at the gate
• Burke Mountain toll road (off Mountain Road): US$5 per vehicle or US$15 for an all-day pass, paid in cash
• Mt. Mansfield toll road (off Highway 108 near Stowe): US$26 per vehicle plus US$9.50 per extra passenger, paid by credit card only

These Vermont mountain toll roads use manual payment at a gate, not electronic transponders. Programs such as PlatePass or E-ZPass do not apply here. If you do not have the correct payment method at the gate, access is simply denied. There are no cameras, plate-based billing, or hire company surcharges tied to these roads.

Vermont also has no congestion charges or emissions zones, so your van hire is not subject to any city-centre driving fees.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your van hire in Vermont or on any roads you drive during the hire period.

Vermont's main highways have no tolls, but if your van trip takes you into neighbouring states such as New York or Massachusetts, or if you use one of Vermont's three mountain toll roads (Mt. Equinox, Burke Mountain, or Mt. Mansfield), those toll costs are eligible for the cashback claim.

To claim your Tolls Cashback after returning the van:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

To pick up a hire van in Vermont, you must present the following physical documents at the counter. Digital copies are not accepted.

• Original, unexpired driver’s licence in the main driver’s name
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is also recommended if your licence is not in English and not issued by an EU or EEA country
• A major credit card physically in the main driver’s name, with the driver’s name printed on the card, for the authorisation hold
• Passport or valid government photo ID
• Booking confirmation or printed voucher
• Round-trip flight or cruise tickets

For 12-passenger and 15-passenger van hires in Vermont specifically, the partner brand will also verify that the main driver meets the 25-year minimum age requirement and that verifiable collision, comprehensive, and liability insurance is in place.

The IDP is a translation document only and must always be carried alongside your original licence. It is not a standalone document and will not be accepted without the original licence.

Yes, a major credit card is required to hire a van in Vermont. The card must be physically present at the counter, in the main driver’s name, with the driver’s name printed on the card. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the authorisation hold.

For 12-passenger and 15-passenger van hires at Vermont locations, partner brands specifically require a major credit card to cover the deposit. The hold amount for a van is typically higher than for a standard car and varies by brand, location, and hire duration.

• Typical deposit holds in the United Kingdom range from GBP 300 to GBP 400 for standard vehicles; larger vans may carry a higher hold
• The hold reduces your available credit until the van is returned and the partner releases the authorisation
• Your bank controls how quickly the hold disappears after release, which can take up to 15 business days

Even if you prepaid your Vermont van hire online, you must still present a physical credit card at the counter for the deposit. Bring a backup credit card in your name in case your primary card is declined.

Yes, Vermont partner brands impose a specific passenger restriction on 12-passenger and 15-passenger van hires. These vans are prohibited from being used to transport non-family members who are in the 12th grade or younger.

This means that if you are hiring a large passenger van in Vermont for a group that includes minors who are not part of your immediate family, such as school groups, sports teams, or youth organisations, the hire agreement may not permit that use. Violating this restriction could void your cover and result in additional charges.

Other standard usage restrictions that apply to van hires in Vermont include:

• No off-road driving
• No towing unless explicitly authorised by the partner brand
• No commercial or rideshare use
• No driving under the influence

Always review the full terms of your hire agreement at the counter before driving your van in Vermont. If you have questions about whether your group qualifies, confirm directly with the partner brand at pickup.

Van hires in Vermont follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• During your Vermont trip, use the correct fuel type for the van (petrol or diesel as specified)
• Before returning the van, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full
• Keep your final fuel receipt showing the date, time, and station address

If you return the van with less than a full tank, the partner brand will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative service fee.

For after-hours van returns at Burlington Airport (BTV), leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as documentation. There are petrol stations near the BTV area, so plan your last fill-up before heading to the airport return lot.

Yes, you can add an additional driver to your van hire in Vermont, but the extra driver must be present at the counter at pickup with their own valid driver’s licence and any required identification.

Whether the additional driver fee is included or charged at the counter depends on the rate you selected:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes. Additional drivers must be at least 25 years old for these brands
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

For 12-passenger and 15-passenger hires in Vermont, the 25-year minimum age requirement applies to both the main driver and any additional drivers. Only drivers listed on the hire agreement are covered by the van's insurance protections. If someone drives the van in Vermont without being named on the agreement, cover may be void.

Check your booking confirmation before arriving at the counter to see whether your rate includes one additional driver at no extra cost.

Yes, one-way van hires from Vermont to another state are possible with most partner brands, but a drop-off fee will typically apply and must be confirmed at the time of booking.

The drop-off fee is route-specific and varies by partner brand, the distance between pickup and return locations, the season, and the van category. For large passenger vans, repositioning fees can be higher than for standard cars.

• The drop-off fee is listed under the To Pay at Destination section during checkout and on your booking confirmation
• This fee cannot be prepaid and is paid directly to the partner brand at the counter
• If no drop-off fee appears during booking, no fee applies to your specific route

Cross-border one-way hires (for example, Vermont to Canada) may be restricted or require prior authorisation from the partner brand. Always check your hire agreement for territory restrictions before driving the van across state or national borders.

If you need to change your return location after booking your Vermont van hire, contact support as soon as possible, since route changes can reprice the hire and affect drop-off fee amounts.

To hire a van in Vermont, the partner brand requires verifiable collision, comprehensive, and liability insurance. This applies to both the main driver and any additional drivers listed on the agreement.

Your booking confirmation will show which coverages are included in your rate. The two main protections to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire van itself. A deductible may apply unless your confirmation shows zero deductible. This does not cover damage you cause to other vehicles or people
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the van in Vermont. Some US states require a minimum level of liability, but not all do. Adding supplementary liability cover is strongly recommended

CDW and LDW do not cover prohibited uses such as off-road driving, driving under the influence, or use by an unauthorised driver. Always add every person who will drive the van to the hire agreement at the counter.

If you are unsure what is included in your Vermont van hire rate, review the coverage details on your booking confirmation before arriving at the counter.

Yes, most bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident while driving your van through Vermont's more remote areas, such as rural stretches of VT-100 or the Northeast Kingdom.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover applies to non-North American customers only. Residents of the United States and Canada do not qualify for this benefit.

If you need assistance during your Vermont van hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This travel assistance does not cover damage to the hire van itself (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your Vermont van hire.