Van Hire
in Palm Springs

Hola Car Rentals is the only premium partner of the top car hire brands operating in Palm Springs, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Palm Springs.

No. With Hola Car Rentals, all costs and charges for your booking in Palm Springs are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Palm Springs charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Palm Springs International Airport (PSP), van hire counters are located inside the terminal near baggage reclaim. After collecting your luggage, you walk directly to the hire desk area to receive your hire agreement and vehicle keys. No shuttle to an off-site lot is required, as vehicles are parked on-site at the airport.

The airport hire facility is at 3400 E Tahquitz Canyon Way, Palm Springs, CA 92262. Counter hours run from 7:00 AM to midnight daily, with 24-hour van drop-off available.

If you prefer a centre pickup, Budget and Avis share a location at 650 S Eugene Rd, Palm Springs, CA 92264. Centre hours are more limited: Monday to Friday 8:00 AM to 4:00 PM, and Saturday and Sunday 9:00 AM to 12:00 PM. There is no after-hours access at the centre, so if your van collection falls outside those hours, the airport counter is the better option.

Using the hire company's online accelerated check-in before arrival can significantly reduce wait times at the counter.

Van hires in Palm Springs are available in several passenger configurations to suit groups of different sizes. Major brands operating at Palm Springs International Airport (PSP) and centres offer a range of options.

• Minivans seating 6 to 7 passengers (for example, Dodge Grand Caravan or Toyota Sienna)
• Full-size vans seating 8 passengers
• Large passenger vans seating 12 or 15 passengers (for example, Ford Transit or Chevy Express)
• Cargo vans such as Ford E250 or E350 for luggage-heavy groups

Availability of specific van models in Palm Springs depends on the partner brand and the dates of your booking. Your booking confirmation will show the vehicle category guaranteed, though the exact model may vary. If you need a specific van configuration, confirm availability at the time of booking rather than at the counter.

Note that van hires in Palm Springs are generally restricted to drivers aged 25 and over. Drivers aged 21 to 24 may face class restrictions that exclude vans, so check eligibility before booking.

Yes, toll roads exist in the wider Southern California region around Palm Springs, and your van hire may encounter them depending on your route.

California uses the statewide FasTrak electronic toll system. All toll roads are fully cashless, meaning no cash payment is accepted at toll plazas. Tolls are collected via transponder, licence plate recognition, or invoiced billing.

• Orange County toll roads (SR-73, SR-133, SR-241, SR-261) are the most likely toll facilities you will encounter driving west from Palm Springs towards the coast
• Los Angeles express lanes (I-10, I-110) may apply if driving into the LA area with your van
• Most highways in and around Palm Springs itself are free of tolls

Your van hire vehicle comes equipped with an electronic toll device or plate-based billing system. At pickup you can choose an unlimited toll package (typically GBP 11 to GBP 25 per day depending on the partner brand) or pay per use, where actual tolls plus administrative fees are billed to your card after the hire, sometimes weeks later.

You can also opt out and pay toll agencies directly online within 5 days before or after travel at TheTollRoads.com/RentalTolls to avoid processing fees.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your van hire in Palm Springs or on any routes you drive in Southern California.

Most highways in and around Palm Springs are free, but if your van travels toward Orange County toll roads (SR-73, SR-241, SR-261) or Los Angeles express lanes, those toll costs are eligible for cashback.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your van
• Include your Hola Car Rentals reservation confirmation, the hire agreement signed at pickup, and a toll receipt or invoice showing charges paid
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your van hire rate; you still pay tolls normally and claim reimbursement afterwards.

To collect your van hire in Palm Springs, you must present the following physical documents at the counter. Digital copies are not accepted.

• A valid, unexpired driver’s licence with a photograph, in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the security deposit authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel itinerary showing your return date (required for visitors arriving from abroad)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English languages, an IDP is strongly recommended.

At the Palm Springs airport counter, additional acceptable secondary ID includes a valid passport, US military ID, or Canadian passport if flying from Canada. At centres in Palm Springs, a recent utility bill (within the last 60 days) with your name and address is also accepted as secondary ID.

All drivers listed on the van hire agreement must be present at pickup with their own valid licence and required documents.

Yes, a physical major credit card in the main driver’s name is required to collect a van hire in Palm Springs. The card must have the driver’s name printed on it and must be presented in person at the counter.

The hire partner will place a temporary security hold on your card at pickup. For standard vehicles in the United Kingdom, this hold is typically GBP 300 to GBP 400, though it can be higher for larger van categories. The hold reduces your available credit until it is released after you return the van, which can take up to 15 working days depending on your bank.

• Debit cards and prepaid cards are not accepted for the security deposit
• Virtual or single-use card numbers are not accepted; you must present the physical card
• The card must belong to the main driver, not a third party
• Even if you prepaid your Palm Springs van hire online, you still must present a credit card at the counter for the hold

Bring a backup credit card in your name in case your primary card is declined. Notify your bank of your travel dates to prevent fraud blocks on in-person authorisations.

Yes, hiring a van at Palm Springs International Airport (PSP) adds several mandatory fees on top of the base rate. These are standard for airport pickups in California and cannot be avoided when collecting at PSP.

• Concession recovery fee: approximately 10 to 11% of the base rate, charged by the hire company to cover the cost of operating at the airport
• Customer facility charge: typically GBP 2 to GBP 3 per day, funding airport transportation infrastructure
• California state and local sales taxes: combined rates often range from 8 to 10% depending on the jurisdiction

These airport-specific fees mean that van hires picked up at PSP can cost 20 to 30% more than the same van hired from a centre in Palm Springs or off-airport location. An off-airport option exists at 145 N. Gene Autry Trail, Palm Springs, CA 92262, where concession and facility fees do not apply, though local taxes still vary by jurisdiction.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the counter. Hola Car Rentals No Extra Charges© Coverage protects you if fees marked as included on your confirmation are incorrectly billed at pickup.

Yes, Palm Springs has specific parking and storage rules that affect van hires and differ from many other US destinations.

• Residential zones in Palm Springs prohibit parking or storing vans over 24 feet in length in front or side yards without a permit, unless the vehicle is screened and permitted
• Motor trucks are prohibited outside enclosed buildings in certain zones
• Street time limits are strictly enforced: green curb markings indicate a 20-minute maximum between 9:00 AM and 6:00 PM
• A local ordinance targets commercial vehicle activity in public rights-of-way, prohibiting leaving a van in the same 1,000-foot radius for more than 72 consecutive hours if linked to commercial activity, with fines starting at GBP 100

These rules are more restrictive than in many other Californian cities, particularly for larger vans. If you are hiring a van in Palm Springs for a group stay, plan where you will park overnight and confirm that your accommodation has suitable off-street parking. Violating posted time limits or residential zone rules can result in citations regardless of whether the vehicle is a hire.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to van hires in Palm Springs as well. Note that this benefit is not available to residents of the United States or Canada.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident whilst driving your van in Palm Springs or on surrounding roads, contact the assistance line before incurring expenses where possible, as some reimbursements require prior authorisation.

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call. This cover does not replace CDW/LDW for damage to the van itself, nor does it cover third-party liability to others. Check your booking confirmation for the exact terms and limits that apply to your reservation.

The minimum age to hire a van in Palm Springs without a young-driver surcharge is 25. Drivers aged 21 to 24 may hire certain vehicle categories but will pay a daily underage fee and face class restrictions that typically exclude vans and minivans.

Van and minivan categories are generally restricted to drivers aged 25 and over across all major hire partners operating in Palm Springs, including those at Palm Springs International Airport (PSP). If you are under 25, you will likely need to select a smaller vehicle class such as economy, compact, or a compact SUV.

Young-driver surcharges at PSP are reported at approximately GBP 20 to GBP 25 per day for drivers aged 21 to 24, though the exact amount varies by partner brand. These fees are paid at the counter and are not included in your prepaid rate.

Drivers must also present a valid driver’s licence and a major credit card in their name. If your licence is not in English and uses a non-Latin alphabet, an International Driving Permit is required alongside the original licence.

Van hires in Palm Springs operate on a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours van returns at Palm Springs International Airport (PSP), 24-hour drop-off is available; leave the receipt in the return envelope and keep a photo of the full gauge

If you return the van below the recorded starting level, the hire partner will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. Californian fuel prices tend to run higher than the US national average, so refuelling near PSP before return is the most cost-effective approach.

If the van was not full at pickup, ask the agent to note the exact level on the agreement and return it at that same level.

Yes, you can add an additional driver to your van hire in Palm Springs, either as part of your rate or for a daily fee payable at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that states additional driver free of charge. If it is not included, fees vary by partner brand:

• Avis, Budget, and Payless: GBP 10 per day plus taxes, capped at GBP 50 plus taxes per hire
• Hertz, Dollar, and Thrifty: GBP 13.50 per day plus taxes, capped at GBP 189 plus taxes
• Alamo, National, and Enterprise: GBP 15 per day plus taxes

The additional driver must be present at the Palm Springs pickup counter with their own valid driver’s licence and any required ID. Both the main driver and the additional driver must sign the hire agreement. If the additional driver is not listed on the agreement and drives the van, insurance coverage including CDW/LDW may be void.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pickup. Age restrictions for van categories are strictly enforced in Palm Springs.

Insurance cover for your van hire in Palm Springs depends on the rate plan selected at booking. It is important to understand what each type of cover protects before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the van itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others whilst driving the van. Some UK states require a minimum level of liability to be included, but not all do. Hola Car Rentals strongly recommends adding supplementary liability cover to your van hire in Palm Springs.

• CDW/LDW covers the hire van only, not third parties
• LIS/ALI/SLI covers third parties, not the van itself
• Personal injuries to you and passengers require separate Personal Accident Insurance (PAI)
• Personal effects cover requires Personal Effects Cover (PEC)

At pickup, review the hire agreement to confirm which covers are active, the deductible amounts, and any exclusions such as off-road use or unauthorised drivers. Only drivers listed on the agreement are covered.