Van Hire
in Mobile

Hola Car Rentals is the only premium partner of the top car hire brands operating in Mobile, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Mobile.

No. With Hola Car Rentals, all costs and charges for your booking in Mobile are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Mobile charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Hire van counters at Mobile Regional Airport (MOB), located at 8400 Airport Blvd, Mobile, AL 36608, are inside the terminal building. After landing, follow signs to baggage claim and you will find the hire counters on the first floor, across from or near baggage claim. There is no shuttle or consolidated car hire centre to worry about, it is a short walk from baggage claim directly to the counter, where you sign your agreement and collect your keys before proceeding to the vehicle lot.

Partners with counters at Mobile Regional Airport include Enterprise, Alamo, Hertz, Budget, National, and Avis, all of which carry vans in their fleets.

From the moment you collect your bags, expect roughly 15 to 30 minutes before you are driving your van out of Mobile Regional Airport, especially if you completed online check-in before arrival.

Most van hire counters at Mobile Regional Airport (MOB) in Mobile operate with extended hours to cover early morning arrivals and late-night flights.

• Budget: Sunday through Saturday, 7:00 AM to 12:00 AM (midnight)
• Enterprise, Alamo, and Hertz: approximately 7:00 AM to 11:30 PM daily
• National and Avis follow similar extended schedules

If you are returning your van after hours at Mobile Regional Airport, a key drop box is available so you can leave the keys without waiting for the counter to open. For very early or very late van pickups, confirm your specific brand's hours on your booking confirmation, as hours can vary on holidays.

Downtown Mobile locations, such as Hertz at 1107 E I-65 Service Rd S, operate on shorter schedules, typically 8:00 AM to 5:00 PM Monday through Friday and 9:00 AM to 12:00 PM on Saturdays, so the airport is the more practical option for most van hire needs in Mobile.

Yes, you can pick up a hire van at downtown Mobile locations, though there are important differences compared to the airport.

Downtown options include Hertz at 1107 E I-65 Service Rd S, Mobile, AL 36606, and a location at 64 South Water St. These are neighbourhood branches, not terminal-integrated counters, so you will need to arrange your own transport from Mobile Regional Airport to reach them.

• Downtown hours are shorter: typically 8:00 AM to 5:00 PM weekdays and 9:00 AM to 12:00 PM on Saturdays
• Van fleet availability at downtown Mobile branches may be more limited than at the airport
• No after-hours key drop is confirmed at downtown locations

If you are arriving by plane, picking up your van at Mobile Regional Airport is generally more convenient. Downtown Mobile branches are better suited if you are already in the city and need a van mid-trip.

All van hire bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls you pay during your hire in or around Mobile.

Alabama operates several toll roads you may encounter when driving your van beyond Mobile, including the Foley Beach Express Toll Bridge (US$2.75 for standard vehicles) and the Montgomery Expressway Bridge (US$1.50). Vans with three or more axles may be charged higher rates based on axle count.

To claim your cashback after returning your van in Mobile:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

Yes, Alabama has several toll roads that van hire drivers may encounter when travelling from Mobile to other parts of the state.

• Foley Beach Express Toll Bridge (BEX): US$2.75 for standard 2-axle vehicles
• Montgomery Expressway Bridge (Alabama River Parkway): US$1.50
• Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50
• Emerald Mountain Expressway (Dozier Road): US$1.75

Vans with three or more axles are charged higher rates, typically US$1.75 to US$2.00 for a 3-axle vehicle, with each additional axle adding approximately US$0.25.

Alabama uses the Alabama Freedom Pass transponder system, which is separate from National systems like E-ZPass. Tolls can also be paid with cash or credit card at booths, so cashless-only constraints are not a concern on Alabama roads.

Your van hire partner may offer a daily toll programme (typically US$11 to US$25 per day for unlimited use) or charge you per toll plus an administrative fee at the end of the hire. Review the toll programme options at the Mobile counter before signing your agreement.

To pick up a hire van in Mobile, you must bring the following physical documents, digital copies are not accepted at the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card (debit and prepaid cards are not accepted for the excess)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Mobile from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example, Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

Visitors from countries with Latin-alphabet licences can generally drive in Mobile on their foreign licence, though an IDP is still recommended as a precaution. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

The minimum age to hire a van in Mobile without additional surcharges is 25. Drivers aged 21 to 24 may be able to hire in Mobile, but a daily young-driver surcharge applies and most van and minivan categories are restricted to drivers 25 and older.

Van and minivan vehicle classes are specifically listed among the categories that require the renter to be at least 25 years old. This applies to partners including Enterprise, Alamo, Hertz, Budget, Avis, and National, all of which operate at Mobile Regional Airport.

• Drivers 25 and older: no age surcharge, full van class access
• Drivers 21 to 24: young-driver surcharge applies daily; van class availability is very limited or unavailable
• Drivers under 21: not eligible to hire in Alabama outside of New York and Michigan exceptions, which do not apply in Mobile

If you are 21 to 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows an underage fee waiver for Avis or Budget, though note this exception does not extend to van categories.

Most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can help if you face a medical emergency, legal issue after an accident, or flight disruption during your van hire in Mobile.

This benefit covers up to 5 passengers and includes:

• Medical cover for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident involving your van
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need help while driving your van in or around Mobile, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call.

Important: this Travel Assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the hire van itself, that is handled by CDW/LDW cover.

When you pick up your hire van in Mobile, the hire partner will place a temporary authorisation hold on your credit card. This is not a charge, it is a hold that reduces your available credit until it is released after you return the van.

For van hires in the United States, including Mobile, typical security deposit holds range from approximately US$300 to US$400 for standard vehicles. Larger vans or premium vehicle classes may carry higher holds depending on the partner and location.

• The hold must be placed on a major credit card with the driver’s name printed on the physical card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must be in the main driver’s name, a third party’s card is not permitted

After returning your van in Mobile, the hold is released by the hire partner, but your bank controls when it reappears as available credit. This can take up to 15 business days. Bring a backup credit card in case your primary card is declined at the Mobile counter.

Van hires in Mobile follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Mobile counter
• Refuel within approximately 10 miles of the return location, for Mobile Regional Airport returns, plan to stop along Airport Blvd or nearby I-65 service roads before pulling into the lot
• Keep your final fuel receipt showing the date, time, and station address

If you return the van in Mobile with less than a full tank, the hire partner will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a service fee.

Note that Mobile's average regular fuel price is approximately US$3.614 per gallon, which is slightly above the Alabama state average. Plan accordingly if your van hire involves longer drives across the state.

Yes, you can add an additional driver to your van hire in Mobile, either as part of your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If not included, daily fees apply:

• Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Mobile counter at pickup with their own valid driver’s licence. If their licence is not in English and uses a non-Latin alphabet, they will also need an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the agreement are covered by the van’s insurance protections. Anyone not named on the contract who drives the van in Mobile is not covered.

Yes, Mobile enforces specific zoning rules that affect where you can park a hire van overnight or in residential neighbourhoods.

• Commercial vehicles over 10,000 lbs GVWR are generally prohibited from parking in residential zones in Mobile
• One personal-use work van under 10,000 lbs GVWR may be permitted in a residential area, but only on a paved surface, gravel or unpaved areas are not allowed
• Vehicles with prominent commercial advertising, trailers, or semi-trucks are barred from residential streets
• Overnight street parking for commercial-style vans may be banned in certain Mobile neighbourhoods

Violations in Mobile can result in fines of US$50 to US$250 plus towing costs. If your hire van is a standard passenger minivan (such as a Chrysler Pacifica), it is unlikely to exceed the 10,000 lb threshold, but if you have hired a larger cargo or box van, check the vehicle’s GVWR on the hire agreement before parking in a Mobile residential area.

For larger vans, seek commercial parking lots rather than street parking in Mobile neighbourhoods to avoid fines and towing.

Yes, one-way van hires are possible from Mobile, but a drop-off fee may apply depending on your return destination.

When booking a van with a different pickup and return location, the drop-off fee is shown during checkout under the "To pay at destination" section. Common patterns for Mobile van hires:

• Mobile airport to Mobile centre (or vice versa): often no drop-off fee
• Mobile to another Alabama city: a drop-off fee typically applies and varies by distance and van class
• Mobile to a different state: a drop-off fee usually applies and can be higher for larger vehicles like vans

The drop-off fee cannot be pre-paid and is settled at the Mobile counter or return location. It is separate from fuel, tolls, and taxes.

Cross-border one-way hires (for example, Mobile to Mexico or Canada) are generally restricted or require prior partner approval. Always confirm cross-border permissions on your hire agreement before driving the van out of the United States from Mobile.