VERIFIED REVIEWS
About hiring a van in Doral
Frequently Asked Questions
What does my van hire in Doral through Hola Car Rentals include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Doral, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Doral.
Will I face unexpected charges when I hire a van in Doral through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Doral are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Doral charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my van hire in Doral?
Van hire counters in Doral are located at several off-airport city branches, not at Miami International Airport (MIA). The main options include:
- Avis and Budget at Miami International Mall, 1455 NW 107th Ave, Doral, FL 33172 (kiosk near the east entrance between JCPenney and Kohl's). Hours: Mon to Fri 08:00 to 18:00, Sat 09:00 to 16:00, Sun 10:00 to 13:00.
- Sixt inside the InterContinental Hotel lobby, 2505 NW 87th Ave, Doral, FL 33172. Hours: Mon to Fri 09:00 to 17:00, Sat to Sun and public holidays 08:00 to 12:00.
- Enterprise at 9831 NW 58th St, Suite 143, Doral, FL 33178. Hours: Mon to Fri 07:30 to 18:00, Sat 09:00 to 13:00, closed Sunday.
- Dollar and Thrifty at 7930 NW 36th St, Suite 2101, Doral, FL 33166.
Because these are city locations, you will need to arrange your own transport from MIA to the Doral branch, typically by taxi or rideshare. If you are flying in, plan for that transfer before your van hire pickup window closes.
What documents do I need to pick up a van hire in Doral?
To collect your van hire in Doral, you must bring the following physical documents to the counter:
- A valid, original driver’s licence in the main driver’s name. If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
- A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted.
- A valid passport or government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets if you are visiting from abroad.
All documents must be physical originals. Digital copies are not accepted at the counter. For Sixt at the InterContinental Hotel in Doral, a non-Roman alphabet licence requires an IDP without exception. If you think you may need an IDP, obtain it in your home country before travelling, as it cannot be issued abroad.
Is there a minimum age to hire a van in Doral?
Yes, there is a minimum age requirement to hire a van in Doral, and vans specifically carry stricter restrictions than standard car classes.
In the United States, the minimum age to hire without a young-driver surcharge is 25. Drivers aged 21 to 24 may hire some vehicle classes but will pay a daily young-renter surcharge. However, vans fall into a restricted vehicle category, meaning most hire partners in Doral require the main driver to be at least 25 years old to hire a van.
Typical young-renter daily surcharges when applicable:
- Avis and Budget: US$13 per day, capped at US$65 per hire
- Hertz, Dollar, and Thrifty: US$13.50 per day, capped at US$189 per hire
- Alamo, National, and Enterprise: US$15 per day
If you are between 21 and 24 and need a van in Doral, contact the hire partner directly before booking to confirm availability, as most brands will not allow drivers under 25 to take a van regardless of the surcharge.
How do Florida tolls work when hiring a van in Doral?
Florida's toll roads are almost entirely cashless, which directly affects your van hire in Doral. The main electronic systems used are SunPass and E-PASS, and most expressways near Doral, including the Dolphin Expressway (FL-836) and the Florida Turnpike, operate with overhead gantries that read transponders or photograph licence plates via Toll-by-Plate.
At the Doral counter, you will typically have two options:
- Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your hire period. Hertz, Dollar, and Thrifty charge around US$13.99 per day or US$69.95 per week. Avis and Budget charge approximately US$6.95 per day. Enterprise charges approximately US$4.95 per day via TollPass.
- Pay per use: if you decline the package, tolls are captured by plate and billed to your credit card after the hire, plus administrative processing fees per toll event.
If you plan to use your own visitor toll pass in your Doral van hire, inform the counter agent so they can deactivate the vehicle's built-in device and prevent duplicate charges. Toll charges can appear on your card days or even weeks after you return the van.
Are there van parking restrictions I should know about in Doral?
Yes, Doral has specific van parking restrictions that are stricter than most U.S. suburbs, and they can affect your hire experience.
Key restrictions to be aware of when driving a van in Doral:
- The Landmark at Doral Community Development District (CDD) bans trailers, RVs, campers, motorhomes, and oversized vehicles from public parking areas, rights-of-way, and on-street spots. Large vans may fall under this restriction, with towing enforced under Florida Statute 715.075.
- City Ordinance 2025-43 restricts on-street parking permits to vehicles with two axles or fewer, which excludes many commercial vans and larger passenger vans. Eligibility must be proven monthly on a space-available basis.
- Non-paved areas, swales, and mailbox kiosk zones have a five-minute maximum for all oversized vehicles.
- Commercial lots in Doral apply a 15-minute grace period before fees or fines begin, under Ordinance 2024-25, but violations after that window trigger swift towing.
When parking your van in Doral, stick to paved commercial lots and confirm the lot's posted rules. Avoid residential streets and community-managed areas where van access may be explicitly prohibited.
Can I get a toll cashback when hiring a van in Doral?
Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your van hire in Doral.
Given that Doral sits adjacent to several cashless toll roads, including the Dolphin Expressway and the Florida Turnpike, toll costs can add up quickly. The cashback benefit applies to those charges.
How it works:
- The reimbursement equals the lesser of your actual tolls paid or 5% of your booking total. For example, if your booking total is US$600, the cap is US$30.
- To claim, email [email protected] within 30 days of returning your van.
- Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid during the hire period.
- Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval.
This benefit does not mean tolls are included in your rate. You still pay tolls normally through the hire partner’s programme or your own pass, and the cashback is issued after you submit a valid claim.
What is the security deposit for a van hire in Doral?
Yes, a security deposit authorisation hold is required for every van hire in Doral, and it must be placed on a physical major credit card in the main driver’s name at the counter.
For standard vehicles in the United States, typical holds range from US$300 to US$400. Because vans are a larger and higher-value vehicle class, the hold for a van hire in Doral may be higher than that range. The exact amount is set by the hire partner at the counter and can vary by brand, location, and hire duration.
Important points to keep in mind:
- The hold is a temporary authorisation, not a charge. It reduces your available credit until the hire closes and your bank releases it, which can take up to 15 business days.
- Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
- The card must have the driver’s name printed on it and sufficient available credit to cover the hold plus any expected charges.
- Bring a backup credit card in case your primary card is declined.
Notify your bank of your travel plans before arriving at the Doral counter to avoid fraud blocks on the authorisation.
Can I add an additional driver to my van hire in Doral?
Yes, you can add an additional driver to your van hire in Doral, either as an included benefit or for a fee paid at the counter, depending on your rate.
Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is covered at no cost. If it is not included, daily fees apply:
- Avis, Budget, and Payless: US$13 per day, capped at US$65 per hire
- Hertz, Dollar, and Thrifty: US$13.50 per day, capped at US$189 per hire
- Alamo, National, and Enterprise: US$15 per day
The additional driver must be present at the Doral counter at pickup with a valid driver’s licence and, if their licence uses a non-Latin alphabet, an IDP. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the van but is not listed on the agreement is not covered by the hire protections, including CDW and liability coverage.
For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of pickup.
What travel assistance is included with my van hire in Doral?
Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your van hire in Doral or while driving on South Florida highways.
Core benefits typically included:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
If you are involved in an accident on the Dolphin Expressway or experience a medical emergency while travelling in your Doral van hire, you can reach the assistance line 24 hours a day:
- Phone: +1 888 980 9992 (toll-free)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
When you call, have your full name, your Hola Car Rentals confirmation number (format: HOLA1000000), your current location, and a brief description of the situation ready.
Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Always review your booking confirmation for the exact terms and limits that apply to your reservation.
What fuel policy applies to van hires in Doral?
Van hires in Doral follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid fuel charges.
Steps to follow:
- At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.
- During the hire, use the correct fuel type. Wrong-fuel incidents are not covered and may generate additional charges.
- Before returning the van in Doral, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full on the way back.
- Keep your final fuel receipt showing the date, time, and station address.
If you return the van with less than a full tank, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Some Doral counter locations may offer an optional prepaid fuel plan at pickup, but any unused fuel under that plan is generally non-refundable, so Full-to-Full is usually the better value.
What insurance cover do I need for a van hire in Doral?
When hiring a van in Doral, two main types of cover are worth understanding before you arrive at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the van itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you may cause to others while driving the van in Doral. In Florida, state-minimum liability is not universally mandated for hire companies, so cover levels can vary. Adding supplementary liability up to US$300,000 is strongly recommended.
Common exclusions to be aware of for your Doral van hire:
- Prohibited use such as off-road driving, racing, or driving under the influence voids both CDW and liability cover
- Drivers not listed on the hire agreement are not covered
- Tires, undercarriage, and roof damage are often excluded from CDW unless a specific add-on is purchased
Review your booking confirmation to confirm which covers are included in your rate before arriving at the Doral counter.
What local taxes and fees apply to van hires in Doral?
Van hires in Doral are subject to several local taxes and fees that are added on top of your base rate. Because Doral is close to Miami International Airport (MIA), the fee structure can be significant even for off-airport city locations.
Typical charges you may see at the Doral counter include:
- Florida state sales tax on the hire
- Miami-Dade County vehicle licence fee, approximately 7%
- Airport concession recovery fees of approximately 7% to 12% if the hire is processed through an airport-affiliated location
- Customer facility charges of approximately US$4.50 to US$6.00 per day at airport-linked counters
- Combined surcharges at MIA-adjacent locations can total 10% to 15% above the base rate
Off-airport Doral branches such as Enterprise on NW 58th St or the Avis and Budget counter at Miami International Mall may carry lower surcharges than MIA itself, potentially saving 20% to 40% compared to hiring directly at the airport terminal. However, you will need to arrange your own transport from MIA to the Doral van hire location.
Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the counter.
Can I pick up a van in Doral and return it to a different city?
Yes, one-way van hires from Doral to a different city are possible with some hire partners, but a drop-off fee typically applies and availability depends on the route.
Key points to know before booking a one-way van hire from Doral:
- The drop-off fee is route-specific and varies by hire company, destination city, season, and vehicle class. Vans, as a larger vehicle category, may carry higher repositioning fees than standard cars.
- Some short-distance routes, such as Doral to Orlando via the Florida Turnpike, may have lower or no drop-off fees. Longer or cross-state routes typically carry higher fees.
- Cross-border one-ways, for example from Doral to another country, are generally restricted or not permitted without prior partner approval.
- The drop-off fee will appear under the "To pay at destination" section during checkout if it applies to your route. It cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.
If you need to change your return location after booking your Doral van hire, contact support as soon as possible, as mid-hire route changes must be approved by the partner and may increase the fee or affect availability.
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