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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Thrifty in The Grand Canyon

For a seamless car hire experience at the Grand Canyon, consider Thrifty. Discover the beauty of this iconic landmark with the convenience of your own vehicle. Our platform allows you to compare prices from trusted rental brands in one search, ensuring you get the best deal available. Enjoy transparent all-inclusive pricing, covering taxes, fees, and protections, so there are no surprises at the counter. Additionally, benefit from free cancellation up to 48 hours before pickup, providing peace of mind for your travel plans. Explore the stunning vistas and winding roads of the Grand Canyon with confidence. Book your Thrifty car hire today and embark on an unforgettable adventure.

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty at the Grand Canyon include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating at the Grand Canyon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at the Grand Canyon.

Will I face unexpected charges at the Thrifty counter at the Grand Canyon when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking at the Grand Canyon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at the Grand Canyon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads near the Grand Canyon with a Thrifty hire?

No, there are no toll roads in Arizona, so driving to or around the Grand Canyon in a Thrifty hire car will not generate any toll charges. Arizona does not operate any toll motorways, cashless lanes, or congestion zones, unlike states such as California, Florida, or Texas.

Because no tolls apply on routes to the Grand Canyon, you will not need to enrol in Thrifty's optional toll programme or worry about transponder fees during your stay in Arizona.

However, if your trip extends beyond Arizona into neighbouring states that do have tolls, your Thrifty vehicle will include an electronic toll device. In that case, you can choose an unlimited toll package at the counter (typically GBP 11 to GBP 25 per day, depending on location) or pay per use, with actual toll amounts plus an administrative processing fee billed to your card after the hire.

All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for any tolls paid during the hire period. If you do cross into a toll state during your Grand Canyon trip, keep your receipts and submit a claim within 30 days of returning the Thrifty vehicle.

Can I pick up a Thrifty hire car at the Grand Canyon in Grand Canyon Village?

Yes, Thrifty offers pickup options in Grand Canyon Village, listed as a neighbourhood-style location rather than a traditional airport counter. This can be more convenient if you are already in the South Rim area and do not need to travel to a major airport terminal.

Because specific address details and operating hours for the Grand Canyon Village location are not published in advance, you should confirm the exact pickup point and counter hours directly on your booking confirmation before you arrive. Hours can vary by season, and the Grand Canyon area sees significant visitor traffic, so confirming in advance is strongly recommended.

If you are flying into Grand Canyon Airport (GCN near Tusayan), note that Thrifty does not maintain a dedicated on-site counter there. Pickups at that airport are typically arranged through consolidated services or booking partners. For most international visitors arriving by air, picking up a Thrifty hire car at a larger nearby hub such as Phoenix Sky Harbour and driving to the Grand Canyon is often the most reliable option, as Phoenix offers a full Thrifty counter with a broader vehicle selection.

What documents do I need to pick up a Thrifty car at the Grand Canyon?

To collect your Thrifty hire car at the Grand Canyon, you must bring the following physical documents to the counter:

  • A valid, original driver’s licence in the main driver’s name (not a digital copy)
  • A major credit card with the driver’s name printed on the card, used for the authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or travel tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit at the Thrifty counter. Even if you prepaid your booking, a physical major credit card in the main driver’s name is still required at pickup. For hires at the Grand Canyon, the typical deposit hold in the United States is approximately US$300 to US$400, though the exact amount is set by Thrifty at the counter.

Does Hola Car Rentals offer Tolls Cashback for Thrifty hires near the Grand Canyon?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Thrifty hire near the Grand Canyon even though Arizona itself has no toll roads.

If your trip takes you beyond Arizona into a state with tolls, such as Nevada or California, you can claim back up to 5% of your total Hola Car Rentals booking value for tolls paid during the hire period. The reimbursement covers the lesser of your actual toll costs or the 5% cap.

To claim your cashback after returning your Thrifty vehicle:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number
  • Attach your Hola Car Rentals booking confirmation, the Thrifty hire agreement, and a receipt or statement showing the toll charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Can I do a one-way Thrifty hire from Phoenix to the Grand Canyon?

Yes, one-way hires are available through Thrifty, allowing you to pick up at Phoenix Sky Harbour Airport and return the vehicle at a Grand Canyon area location, or vice versa.

When booking a one-way hire, a drop-off fee may apply depending on the route, vehicle class, and season. This fee is set by Thrifty and is not included in your prepaid rate. On the Hola Car Rentals booking page, any applicable drop-off fee will be shown under the "To pay at destination" section during checkout, so you can see the cost before confirming.

A few things to keep in mind for a Phoenix to the Grand Canyon one-way trip:

  • The drive from Phoenix Sky Harbour to the South Rim is approximately 3.5 to 4 hours, so plan your pickup time accordingly
  • Fuel stations become sparse as you approach the Grand Canyon area, so fill the tank before leaving the Phoenix metro area
  • Confirm the exact return address and operating hours for the Grand Canyon drop-off location on your booking confirmation, as Thrifty's presence in the area is limited compared to major airports
  • If you change your return location after booking, the drop-off fee may be recalculated
Are there airport fees and surcharges on Thrifty hires at the Grand Canyon airport?

Yes, if you pick up a Thrifty hire at Grand Canyon Airport (GCN, near Tusayan and the South Rim), standard airport-related fees apply on top of the base hire rate. These are common at all U.S. airport hire locations and are not unique to Thrifty.

Typical fees at the Grand Canyon airport location include:

  • Airport Concession Recovery Fee (ACRF): generally 8% to 12% of the base rate, charged by the airport authority
  • Customer Facility Charge (CFC): approximately US$4.50 to US$5.00 per hire day
  • Arizona Vehicle Licence Tax: approximately 10.5% to 12%
  • Coconino County tourism-related surcharges: approximately 3.5%

Combined, these fees can add significantly to the base Thrifty rate. Off-airport pickup locations in Tusayan or Flagstaff typically cost 20% to 30% less because they avoid the airport concession fee. If your travel schedule allows, picking up a Thrifty hire car at an off-airport location near the Grand Canyon and arranging your own transfer from the airport can reduce the total cost.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the counter. If a fee marked as included is charged again at the Thrifty counter, Hola Car Rentals' No Extra Charges© Coverage may apply.

Can Thrifty hire cars be driven on unpaved roads near the Grand Canyon?

No, standard Thrifty hire agreements prohibit off-road use, and this restriction is especially relevant near the Grand Canyon where some access routes include unpaved or gravel stretches.

Routes to Grand Canyon West on Hualapai land, in particular, can include rough or unpaved sections. Even if a road is technically a maintained public road, Thrifty's hire terms may classify driving on it as off-road use, which would void your coverage under the Collision Damage Waiver (CDW) and could make you fully liable for any vehicle damage.

Before driving any unpaved route near the Grand Canyon in your Thrifty vehicle, consider the following:

  • Review the usage restrictions section of your rental agreement at pickup
  • If a road surface looks rough, rutted, or unpaved, turn back rather than risk a coverage violation
  • Muddy roads inside Grand Canyon National Park are also prohibited and can damage the vehicle
  • Thrifty's fleet near the Grand Canyon tends towards standard saloons and smaller vehicles, which are less suited to rough terrain than SUVs

If you plan to access remote areas around the Grand Canyon, ask the Thrifty counter agent specifically about permitted road types before departing, and get any clarification in writing on your rental agreement.

Where should I refuel before returning a Thrifty car near the Grand Canyon?

Fuel stations near the Grand Canyon are sparse, not always open 24 hours, and generally not cheaper than urban areas, so planning your refuelling carefully is important when returning a Thrifty vehicle.

The standard fuel policy for Thrifty hires is Full to Full: you receive the car with a full tank and must return it full to avoid a fuel shortfall charge plus a refuelling service fee, which is typically higher than retail pump prices.

Practical tips for refuelling near the Grand Canyon:

  • Fill the tank fully before leaving any larger town such as Flagstaff or Williams on your way back, as these have more competitive fuel options than the immediate Grand Canyon area
  • If you are returning the Thrifty vehicle to Grand Canyon Village, confirm the nearest open fuel station with the counter agent at pickup, as availability can change by season
  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
  • Take a photo of the full gauge and keep your fuel receipt showing the date, time, and station address in case of any dispute

If you are driving from Las Vegas to the Grand Canyon, fill up fully before departing Las Vegas, as stations become increasingly sparse on the 2 to 4 hour route toward the rim.

What driving rules should I know before driving a Thrifty hire to the Grand Canyon?

Driving a Thrifty hire to the Grand Canyon involves several Arizona-specific rules that differ from what many international visitors are used to at home.

  • Full stop at stop signs: Arizona law requires a complete stop behind the stop line, not a rolling stop. This is actively enforced, including in and around the Grand Canyon area.
  • Right turn on red: permitted after a complete stop, unless a sign prohibits it. You must come to a full stop first.
  • Keep right, pass left: on open desert highways leading to the Grand Canyon, faster traffic approaches quickly from behind. Stay in the right lane unless overtaking.
  • Move Over law: if you see emergency lights on the roadside, you must change lanes or slow down significantly. This applies on highways and is enforced in remote desert areas where dust and low visibility increase risk.
  • No rolling stops: this is one of the most common violations for visitors unfamiliar with U.S. traffic enforcement.
  • Idling restrictions: inside Grand Canyon National Park, idling your Thrifty vehicle while parked is prohibited except for designated shuttle vehicles.

Speed limits drop quickly at town boundaries near the Grand Canyon. Watch for posted signs and reduce speed promptly when entering any township. There are no winter traction laws specific to Arizona comparable to Colorado's chain requirements, but summer heat creates its own risks, including vehicle overheating on long desert stretches.

Does Travel Assistance cover a breakdown in a Thrifty hire near the Grand Canyon?

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or legal issue during your Thrifty hire near the Grand Canyon, where remote desert conditions make self-rescue difficult.

The Grand Canyon area presents specific risks: cell signal is limited on many access roads, tribal land near Grand Canyon West has limited roadside recovery services, and summer heat makes breakdowns potentially dangerous. Travel Assistance covers situations such as:

  • Medical emergencies for up to 5 passengers during the hire period
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this Travel Assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Thrifty vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). For mechanical breakdowns of the Thrifty vehicle specifically, contact Thrifty's roadside assistance line listed on your hire agreement.

How does the security deposit work for a Thrifty hire at the Grand Canyon?

When you pick up your Thrifty hire at the Grand Canyon, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until the hold is released after you return the vehicle.

For standard car classes in the United States, the typical hold is approximately US$300 to US$400, though the exact amount is determined by Thrifty at the counter and may be higher for larger or premium vehicles.

Key requirements for the deposit at the Grand Canyon Thrifty counter:

  • A physical, major credit card with the main driver’s name printed on the card is required
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
  • The card must have sufficient available credit to cover the hold plus any expected charges
  • Digital wallets such as Apple Pay or Google Pay are not accepted for this purpose

After you return the Thrifty vehicle, the hold is released, but your bank controls when the credit reappears on your account. This can take up to 15 working days, and sometimes longer depending on your card issuer. If you are travelling internationally, notify your bank before your trip to prevent the in-person authorisation from being flagged as suspicious.

Can drivers under 25 hire a Thrifty car at the Grand Canyon?

Yes, drivers aged 21 to 24 can hire a Thrifty vehicle at the Grand Canyon, but a young-driver surcharge applies and certain vehicle classes are restricted.

In Arizona, the standard minimum age for Thrifty hires is 25 without surcharges. Drivers aged 21 to 24 are permitted but will be charged a daily young-driver fee at the counter. For Thrifty, Dollar, and Hertz, this fee is approximately GBP 10.50 per hire day, with a maximum cap of GBP 147 plus applicable taxes.

Vehicle class restrictions also apply for under-25 drivers near the Grand Canyon. Categories such as full-size SUVs, premium, luxury, minivans, and convertibles are typically reserved for drivers aged 25 and over. For a trip to the Grand Canyon, this is worth noting if you were planning to hire an SUV for rougher access roads. Eligible classes for younger drivers generally include economy, compact, intermediate, and compact SUV categories.

Drivers under 21 are not eligible to hire from Thrifty at the Grand Canyon or elsewhere in Arizona.

If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals booking with an Avis or Budget brand (not Thrifty) qualifies for the underage fee waiver, as that exception does not extend to Thrifty hires at the Grand Canyon.

How do I add an additional driver to a Thrifty hire at the Grand Canyon?

Yes, you can add an additional driver to your Thrifty hire at the Grand Canyon, but the additional driver must be physically present at the counter at the time of pickup to show their valid driver’s licence and sign the hire agreement.

Whether the additional driver fee is included or charged at the counter depends on your specific rate. Check your booking confirmation for the line "Additional driver free of charge." If it is not included, Thrifty charges approximately GBP 10.50 per hire day for an additional driver, with a maximum cap of GBP 147 plus taxes, payable at the Grand Canyon counter.

Requirements for adding an additional driver at the Thrifty counter:

  • The additional driver must be present in person at pickup
  • They must present a valid, physical driver’s licence
  • If their licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required
  • They must meet the minimum age requirement (21 to 24 with a surcharge, 25 and over without)
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Thrifty hire agreement are covered by CDW/LDW and liability protections. If someone not named on the contract drives the vehicle near the Grand Canyon and an incident occurs, coverage may be void and you could be fully liable for damages.

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