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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Thrifty in Newark

Discover the convenience of car hire in Newark with Thrifty, offering a seamless experience for your travel needs. Our platform allows you to compare prices from trusted rental brands in a single search, ensuring you get the best deal. Enjoy transparent all-inclusive pricing, with taxes, fees, and protections included, so you know exactly what you're paying for. Benefit from free cancellation up to 48 hours before pickup, giving you flexibility and peace of mind. Rated highly by thousands of travellers worldwide, our service ensures a smooth journey from the busy streets of Newark to the tranquil outskirts. Start your adventure today by booking your Thrifty car hire with us!

Best Car Rental Deals

4.5/ 5
Toyota Camry Hybrid

Toyota Camry Hybrid | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Dodge RAM 2500

Dodge RAM 2500 | Automatic

PICKUP

or Pickup similar

6 Automatic
From / day
4.5/ 5
Chevrolet Trax

Chevrolet Trax | Automatic

SUV

or SUV similar

5 2 Automatic
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Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Newark include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Newark, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Newark.

Will I face unexpected charges at the Thrifty counter in Newark when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Newark are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Newark charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Thrifty counter at Newark Airport and how do I get there?

The Thrifty hire counter at Newark Liberty International Airport (EWR) is located at the consolidated off-airport hire car facility at 132 Carson Road, Newark, NJ 07114. It is not within walking distance of any terminal.

To reach the Thrifty counter from any EWR terminal (A, B, or C), follow these steps:

  • Collect your luggage from baggage claim
  • Follow signs to the AirTrain, the free monorail that connects all terminals
  • Ride the AirTrain to station P2 or the hire car facility stop
  • The Thrifty counter is inside the consolidated centre at that stop

Allow roughly 10 to 20 minutes for the AirTrain ride and baggage process, plus another 10 to 30 minutes at the Thrifty counter, for a total of approximately 30 to 60 minutes from landing to driving away. The Newark airport Thrifty location is open daily from 06:00 to 23:59.

What documents do I need to pick up my Thrifty hire car in Newark?

To pick up your Thrifty hire car in Newark, you must present the following physical documents at the counter:

  • A valid, original driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the physical card, with enough available credit to cover the authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital or on-screen versions are not accepted at the Thrifty counter in Newark.

How do toll roads work when renting from Thrifty in Newark?

Newark and the surrounding New Jersey area have extensive toll roads, and nearly all are cashless. When you pick up your Thrifty hire in Newark, the vehicle will already include an electronic toll device compatible with the E-ZPass system used on the New Jersey Turnpike, Garden State Parkway, and other major routes.

At the Thrifty counter in Newark, you will typically have two options:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all tolls during the hire period
  • Pay per use: you decline the package and tolls are billed to your credit card after the hire, along with administrative processing fees

If you opt out and drive through a cashless-only toll gantry without a personal transponder, the hire company may charge up to three times the toll amount, capped at US$5 per toll, in addition to the toll itself. Typical toll costs in the Newark area include New Jersey Turnpike crossings starting around US$0.95 and Garden State Parkway crossings from approximately US$1.90, increasing with distance.

If you drive into Manhattan, an additional NYC Congestion Relief Zone fee of approximately US$8.99 plus taxes per day applies for entering the zone south of 60th Street on local streets.

Toll charges can appear on your card days or even weeks after you return the Thrifty vehicle in Newark, as toll agencies process invoices in batches.

Can I get cashback on tolls paid during my Thrifty hire in Newark?

Yes, you can get cashback on tolls paid during your Thrifty hire in Newark. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

Given that the Newark area has some of the highest toll exposure in the United States, including New Jersey Turnpike, Garden State Parkway, and NYC bridge and tunnel crossings, this benefit can add up meaningfully.

To claim your Tolls Cashback after returning your Thrifty vehicle in Newark:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from Thrifty, and a toll receipt or statement showing charges paid during the hire

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

How much is the security deposit for a Thrifty hire in Newark?

When you pick up your Thrifty hire in Newark, the counter will place a temporary authorisation hold on your credit card. This hold is not a charge but reduces your available credit until it is released after you return the vehicle.

For standard vehicles hired in the United States, typical holds range from approximately US$300 to US$400. The exact amount for your Thrifty hire in Newark may vary depending on the vehicle class, hire duration, and the specific location's policies. Premium or specialised vehicles may carry higher holds.

Important requirements for the deposit at the Thrifty counter in Newark:

  • The card must be a major credit card, not a debit or prepaid card
  • The card must be in the main driver’s name with the name printed on the physical card
  • You must have sufficient available credit to cover both the hold and any expected charges

After you return the Thrifty vehicle in Newark, the hold is released, but your bank controls when the credit reappears on your account, which can take up to 15 business days. Bringing a backup credit card is always a good precaution.

Are there extra airport fees added to Thrifty hires at Newark Airport?

Yes, Thrifty hires picked up at Newark Liberty International Airport (EWR) include several local fees and taxes on top of the base rate. These are standard charges applied to all hire companies operating at Newark Airport.

Typical fees added to a Thrifty hire at Newark include:

  • Airport concession recovery fee: approximately 10 to 12% of the base rate
  • Customer facility charge (CFC): up to US$10 per hire
  • New Jersey state sales tax: 6.625% on the hire

These fees can push the effective daily cost noticeably above the advertised base rate. Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Thrifty counter in Newark at collection.

If your confirmation shows taxes and fees as included and you are still charged for them at the Newark counter, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after the hire is complete.

Can I add an additional driver to my Thrifty hire in Newark?

Yes, you can add an additional driver to your Thrifty hire in Newark, but the additional driver must be present at the counter at collection with a valid driver’s licence and any required identification.

For Thrifty in Newark, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is waived if your booking confirmation explicitly states that an additional driver is included at no charge.

Requirements for adding an additional driver at the Thrifty counter in Newark:

  • The additional driver must appear in person at collection
  • They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
  • They must meet the minimum age requirements for Newark hires
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Thrifty hire agreement in Newark are covered by the vehicle’s protections. Anyone not named on the contract who drives the car may void coverage.

Is there a young driver surcharge for drivers under 25 at Thrifty in Newark?

Yes, drivers under 25 years old are subject to a young-renter surcharge when collecting a Thrifty hire in Newark. In most UK states, the standard minimum age to hire without a surcharge is 25.

For Thrifty hires in Newark, drivers aged 21 to 24 can hire but will pay an additional daily young-renter fee on top of the base rate. New Jersey follows the general US rule, so the surcharge applies at the Newark counter.

Additional restrictions for under-25 renters at Thrifty in Newark:

  • Many vehicle classes are restricted to drivers 25 and older, including full-size, SUV, premium, luxury, convertible, minivan, and van categories
  • Economy, compact, and intermediate vehicles are typically available for younger renters
  • A major credit card in the main driver’s name is still required for the authorisation hold

Drivers under 21 are generally not eligible to hire from Thrifty in Newark. If you are between 21 and 24, budget for the surcharge when comparing rates for your Newark hire.

Can I pick up a Thrifty car in Newark and return it to a different city?

Yes, Thrifty at Newark Airport (EWR) offers one-way hires, allowing you to return the vehicle to a different location. However, a drop-off fee may apply depending on the route.

Key points about one-way hires from the Thrifty location in Newark:

  • The drop-off fee is route-specific and varies by destination, vehicle class, and season
  • Same-city returns, such as Newark Airport to a Newark city location, often carry no drop-off fee
  • Returns to other states or distant cities typically include a one-way fee
  • Cross-border returns, such as Newark to a Canadian location, may be restricted or carry higher fees

During the booking process, the drop-off fee for your specific Newark Thrifty route will appear under the "To pay at destination" section on the details page. Review your booking confirmation to confirm the fee before collection. If the Thrifty counter in Newark charges a different amount than shown on your confirmation, keep all paperwork and contact support after the hire ends.

What is the fuel policy for Thrifty hires in Newark?

Thrifty hires in Newark follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for the fuel policy on your Newark Thrifty hire:

  • At collection, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Newark return location before dropping off
  • Keep your final fuel receipt as proof in case of any dispute

If you return the Thrifty vehicle in Newark with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

Note that fuel prices in the Newark area tend to be above the national average due to New Jersey's higher fuel taxes, so budgeting for refuelling near the return location at 132 Carson Road is advisable.

What insurance coverage is included with a Thrifty hire in Newark?

The insurance coverage included with your Thrifty hire in Newark depends on the rate plan selected at booking. It is important to review your booking confirmation carefully before arriving at the Newark counter.

Common coverage types relevant to Thrifty hires in Newark:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty hire vehicle from a collision or covered event, subject to any applicable excess shown on your confirmation
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Thrifty vehicle in Newark; some UK states require a minimum level, but not all do

CDW and LDW do not cover third parties, your personal injuries, or your belongings. Third-party liability coverage is separate and should be confirmed on your hire agreement at the Newark Thrifty counter.

At collection in Newark, review the hire agreement to confirm which coverages are active, note any excess amounts, and ensure all drivers are listed on the contract. Unlisted drivers may not be covered.

What happens if my Thrifty flight to Newark is delayed?

If your flight to Newark is delayed, the Thrifty hire counter at Newark Airport (EWR) will generally hold your reservation for up to 24 hours from the original scheduled collection time, as long as you arrive during counter operating hours (06:00 to 23:59 daily at the 132 Carson Road location).

What to bear in mind for a delayed arrival at the Newark Thrifty counter:

  • If the delay is less than 24 hours, your booking should be held and you can proceed to the AirTrain and ride to the hire car centre at P2 as normal
  • If the delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible
  • Arriving outside counter hours may mean the Thrifty desk in Newark is unstaffed, so plan your AirTrain transfer accordingly

After landing at Newark, allow 30 to 60 minutes to collect luggage, ride the AirTrain to the consolidated hire car centre, and complete the Thrifty collection process before driving away.

Does travel assistance apply if something goes wrong during my Thrifty hire in Newark?

Yes, most Hola Car Rentals bookings include travel assistance cover provided by Terrawind Global Protection, which can be useful if an unexpected situation arises during your Thrifty hire in Newark, such as a medical emergency or a motorway breakdown on the New Jersey Turnpike or I-78 near EWR.

Cover typically includes:

  • Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents)
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

Important: this benefit applies only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this travel assistance coverage.

If you need assistance during your Thrifty hire in Newark, contact Terrawind 24 hours a day:

Have your full name and Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact terms and coverage limits that apply to your Newark hire.

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