Thrifty Car Hire
in Mobile

Hola Car Rentals is the only premium partner of the top car hire brands operating in Mobile, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Mobile.

No. With Hola Car Rentals, all costs and charges for your booking in Mobile are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Mobile charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To collect your Thrifty hire in Mobile, you must bring all of the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in Mobile.

The main Thrifty location serving Mobile Regional Airport is at 8400 Airport Blvd, Mobile, AL 36608. This is the most frequently used Thrifty pick-up point in Mobile, handling the majority of hires at this airport.

Thrifty also operates additional locations in Mobile if the airport counter does not suit your schedule:

• West Mobile: 312 Schillinger Rd S, Mobile, AL 36608
• Mobile Downtown Airport (Brookley): 2455 Michigan Avenue, Mobile
• South Beltline: 1107 E Interstate 65 Service Rd S, Mobile, AL 36606

For specific details about counter hours, after-hours availability, or shuttle service between the terminal and the Thrifty desk at Mobile Regional Airport, contact Thrifty directly before your arrival. Confirm your exact pick-up location on your booking confirmation before travelling to the counter.

Alabama uses its own toll system called the Alabama Freedom Pass, which is separate from National programmes like E-ZPass or SunPass. As a Thrifty renter in Mobile, you may encounter tolls if you drive on any of the following routes:

• Montgomery Expressway Bridge (Alabama River Parkway): US$1.50
• Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50
• Emerald Mountain Expressway (Dozier Road): US$1.75
• Foley Beach Express Toll Bridge (BEX): US$2.75

Alabama toll booths accept cash, credit or debit cards, and the Alabama Freedom Pass transponder, so cashless-only roads are not a concern on most routes near Mobile.

Thrifty vehicles in the United States typically include an electronic toll device. At the counter in Mobile, you can choose an unlimited toll package at a fixed daily rate or pay per use, with actual toll amounts plus administrative fees billed to your card after the hire. Review the toll programme terms carefully before signing the hire agreement.

Yes, all bookings made through Hola Car Rentals, including Thrifty hires in Mobile, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

If you drive on Alabama toll roads near Mobile, such as the Foley Beach Express or the Montgomery Expressway Bridge, you can claim a refund after you return the vehicle. To claim:

• Email [email protected] within 30 days of returning your Thrifty car in Mobile
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is capped at 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. If your actual tolls were less than that cap, you receive the exact toll amount. Refunds are processed to your original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, Thrifty applies a young driver surcharge in Mobile for renters under 25 years old. In Alabama, the standard minimum hire age is 25, but drivers aged 21 to 24 can hire with Thrifty subject to a daily underage fee.

For Thrifty in Mobile, the young-renter surcharge is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is paid at the counter and is not included in your prepaid rate.

Additional restrictions apply to younger drivers:

• Many vehicle classes are restricted to renters aged 25 and over, including full-size SUVs, minivans, luxury, premium, and convertible categories
• Economy, compact, and intermediate vehicles are typically available to renters aged 21 to 24
• The additional driver at the Thrifty counter in Mobile must also be at least 25 years old for Thrifty hires

Drivers under 21 cannot hire from Thrifty in Mobile. Always confirm age-related restrictions with the Thrifty counter before finalising your booking.

When you pick up your Thrifty hire in Mobile, the counter will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles in the United States, typical holds range from US$300 to US$400, though the exact amount at the Thrifty counter in Mobile depends on the vehicle class, hire duration, and location policy. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit at Thrifty in Mobile:

• The credit card must be a major card (Visa, Mastercard, Amex, etc.) with the main driver’s name printed on the physical card
• Debit cards, prepaid cards, and virtual cards are not accepted for the security hold
• The card must have sufficient available credit to cover the hold plus any expected charges

After you return the Thrifty vehicle in Mobile and the contract is closed, the hold is released. Your bank controls when the funds reappear in your available balance, which can take up to 15 business days.

Yes, Thrifty offers one-way hires from Mobile locations to other cities within the United Kingdom, subject to vehicle availability and route eligibility. A one-time drop-off fee is added to the hire rate when you return the car to a different location than where you picked it up in Mobile.

The drop-off fee for your Thrifty one-way hire from Mobile is shown during the booking process under the section labelled as the amount due at the destination. It is not included in your prepaid rate and cannot be prepaid online.

A few things to keep in mind for one-way Thrifty hires from Mobile:

• Fees vary by route, distance, vehicle class, and season
• Cross-border one-way hires, such as from Mobile to Canada or Mexico, are generally restricted or carry significantly higher fees
• Changing your drop-off location after booking may reprice the hire and recalculate the drop-off fee

Always confirm the drop-off fee on your booking confirmation before travelling to the Thrifty counter in Mobile.

Downtown Mobile has undergone a significant road redesign in 2025 that affects how drivers navigate the city centre. If you plan to drive your Thrifty hire into downtown Mobile, be aware of the following changes:

• Several streets that were previously one-way have been converted to two-way traffic, including North Dearborn Street and Warren Street between Church and Congress Streets
• Twenty-six traffic signals in the downtown grid have been replaced with all-way stops, creating a slower and more stop-heavy driving rhythm than most UK city centres
• Bike lanes have been added alongside the converted streets, requiring drivers to stay in the correct lane direction

These changes can be disorientating if you are accustomed to signal-controlled one-way grids common in other UK cities. The all-way stops require full stops and careful yielding, and local drivers are still adjusting to the new layout. Take extra care at intersections in the blocks between Church, Congress, and Dr. Martin Luther King Jr. streets when driving your Thrifty hire in Mobile.

Fuel prices in Mobile average around GBP 2.80 per litre for regular petrol, which is slightly above the Alabama state average, so plan your refuelling accordingly before returning your Thrifty vehicle.

Thrifty hires in Mobile follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Thrifty hire in Mobile:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Thrifty lot in Mobile
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Mobile with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Note that regular petrol in Mobile averages around GBP 1.20 per litre, slightly above the Alabama average, so factor that into your budget when refuelling near the return location.

For after-hours returns at Thrifty in Mobile, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your Thrifty hire in Mobile, but the extra driver must be present at the counter at pickup with their own valid driver’s licence.

For Thrifty in Mobile, the additional driver fee is GBP 10.50 per hire day plus taxes, with a maximum charge of GBP 147 plus taxes for the full hire period. This fee is paid at the Thrifty counter in Mobile and is not included in your prepaid rate unless your booking confirmation explicitly states that an additional driver is included at no charge.

Requirements for adding a driver at the Thrifty counter in Mobile:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence, and an IDP if their licence uses a non-Latin alphabet
• They must meet the minimum age requirement, which for Thrifty in Mobile means being at least 25 years old for additional drivers
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Thrifty hire agreement in Mobile are covered by the vehicle's protections. Anyone who drives without being named on the contract may void coverage.

Yes, a major credit card in the main driver’s name is required at the Thrifty counter in Mobile. The card must be a physical card with the driver’s name printed on it and must have sufficient available credit to cover the security hold.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security hold at Thrifty in Mobile, even if you have already prepaid your booking online.

Tips to avoid problems at the Thrifty counter in Mobile:

• Notify your bank before travelling so the in-person authorisation is not flagged as suspicious
• Bring a backup credit card in your own name in case your primary card is declined
• Confirm your card has enough available credit to cover the hold, which typically ranges from US$300 to US$400 for standard vehicles in the United Kingdom

The hold is a temporary authorisation, not a charge. It is released after you return the Thrifty vehicle in Mobile, though your bank may take up to 15 business days to reflect the release in your available balance.

When picking up your Thrifty hire in Mobile, you will be offered several insurance and protection options at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

The main coverages available for Thrifty hires in Mobile are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Thrifty vehicle in Mobile. In Alabama, not all locations are required to include state-minimum liability by default, so confirm coverage on your hire agreement

CDW and LDW do not cover third parties. LIS does not cover damage to the Thrifty vehicle itself. You typically need both for comprehensive protection.

Common exclusions regardless of coverage type include prohibited use such as off-road driving, driving under the influence, and use by drivers not listed on the Thrifty agreement in Mobile. Always report any incident immediately using the contact number on your hire agreement.

Yes, most bookings made through Hola Car Rentals, including Thrifty hires in Mobile, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United Kingdom or Canada.

If you are visiting Mobile from outside the UK and something goes wrong during your Thrifty hire, such as a medical emergency or a flight cancellation on your way home, the travel assistance coverage includes:

• Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident during your Thrifty hire in Mobile
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the assistance, contact Terrawind 24 hours a day, 7 days a week before incurring expenses, as some reimbursements require prior authorisation:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW or LDW for damage to the Thrifty vehicle in Mobile.