SUV Hire
in Philadelphia

Hola Car Rentals is the only premium partner of the top car hire brands operating in Philadelphia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Philadelphia.

No. With Hola Car Rentals, all costs and charges for your booking in Philadelphia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Philadelphia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your SUV hire counter at Philadelphia International Airport (PHL) is not located inside the terminal. All hire brands operate from a separate Consolidated Rental Car Centre, accessible exclusively by a free shuttle bus.

• After landing, collect your luggage from baggage reclaim
• Follow overhead signs for Ground Transport and Rental Car Shuttles
• Proceed outside to Zone 2, where shuttle pick-up points are clearly marked
• Board the free shuttle marked Rental Car Shuttles, which operates 24 hours a day, 7 days a week, arriving approximately every 5 to 10 minutes
• The shuttle journey to the Rental Car Centre takes about 5 minutes (roughly 1.5 miles)

Allow 45 to 75 minutes from landing to driving away in your Philadelphia SUV. If you have no checked luggage, expect 15 to 25 minutes to reach the counter; with checked bags, plan for 25 to 45 minutes depending on baggage reclaim speed. When returning your SUV, follow Rental Car Return signs as you approach the airport, drop off at the same Consolidated Rental Car Centre, and board the complimentary shuttle back to your terminal.

To collect your SUV hire in Philadelphia, you must present all of the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driving licence in the main driver’s name
• A passport or government-issued photo ID (passport is strongly recommended for visitors from outside the United Kingdom)
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Name mismatches between your licence, passport, and credit card are a common cause of delays at Philadelphia SUV hire counters, so verify all documents match before you travel.

Yes, a major credit card is required to hire an SUV in Philadelphia. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the authorisation hold.

The credit card must be physical, in the main driver’s name, and have the driver’s name printed on the card. Even if you prepaid your SUV booking online, you must still present this card at the Philadelphia counter to authorise the security hold.

Typical deposit holds for SUV hires in the United States range from US$300 to US$400, though the exact amount varies by hire brand, vehicle class, and location. The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 working days.

• Bring a backup credit card in your own name in case your primary card is declined
• Notify your bank of your travel dates to prevent fraud blocks on in-person authorisations
• Confirm your card has sufficient available credit to cover both the hold and any expected charges

Philadelphia and Pennsylvania use a predominantly cashless toll system. When driving your SUV hire in Philadelphia or on the Pennsylvania Turnpike, tolls are recorded by overhead gantries using either a transponder or your vehicle’s licence plate. There are no cash booths on most sections.

Your SUV hire already includes an electronic toll device. At the Philadelphia counter you have two options:

• Unlimited toll package: a fixed daily fee of approximately US$11 to US$25 per day, depending on the hire brand, covering all tolls at E-ZPass rates
• Pay-per-use: you pay each toll individually, plus an administrative or processing fee per toll event charged by the hire company, often at the higher Toll By Plate rate

On the Pennsylvania Turnpike, typical 2026 E-ZPass rates for a standard vehicle are around US$0.073 per mile plus a US$1.13 segment fee. Without a transponder, the Toll By Plate rate is roughly double. A trip from Philadelphia to Harrisburg (about 100 miles) can cost US$8 to US$12 with E-ZPass.

If you drive a toll road without enrolling in a programme, the hire company will bill tolls and administrative fees to your card, sometimes weeks after you return your SUV. Pennsylvania has no congestion charges or emissions zones, so tolls apply only to specific roads and bridges.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which allows you to recover up to 5% of your total booking value for tolls paid during your Philadelphia SUV hire.

This is especially useful in Philadelphia and Pennsylvania, where the Pennsylvania Turnpike and several cashless bridges can add significant toll costs to your trip. The cashback covers the lesser of your actual toll spend or 5% of your booking total. For example, if your booking totals US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back; if you paid US$50, you receive US$30.

To claim your cashback after returning your Philadelphia SUV:

• Email [email protected] within 30 days of the vehicle’s return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during your hire

Refunds are issued to your original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

Yes, Philadelphia operates an active automated speed camera programme that directly affects anyone driving an SUV hire in the city.

The city currently runs 30 cameras at 15 locations along Broad Street (Route 611), operating 24 hours a day, 7 days a week. The enforcement threshold is low: cameras trigger at 11 mph or more over the posted speed limit. On most of Broad Street, where the limit is 25 mph, a speed of 36 mph is enough to generate a ticket.

• Fines range from US$100 for driving 11 to 19 mph over the limit
• Fines reach US$150 for driving 30 or more mph over the limit
• These are civil violations and do not add points to your driving licence

Philadelphia is also expanding the programme. As of early 2026, speed cameras in five school zones began enforcement, with US$100 fines for driving 11 mph or more above the 15 mph school-zone limit.

Speed camera fines issued to a hire SUV are typically billed to the renter’s credit card by the hire company after the vehicle is returned, often with an additional administrative processing fee. Drive carefully on Broad Street and in school zones to avoid unexpected post-hire charges on your Philadelphia SUV.

The minimum age to hire an SUV in Philadelphia without a young-renter surcharge is 25. Drivers aged 21 to 24 can hire but will pay an additional daily underage fee, and most SUV categories are restricted to renters aged 25 and over.

Typical young-renter surcharges at Philadelphia counters vary by brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

Full-size SUVs, premium SUVs, and specialised vehicles are generally restricted to renters aged 25 and over. If you are aged 21 to 24 and wish to hire an SUV in Philadelphia, compact SUV and intermediate SUV categories are typically the only classes available to younger drivers.

One exception applies to travellers from Latin America and the Caribbean aged 21 to 24 booking through Hola Car Rentals with Avis or Budget: the underage fee may be waived on eligible rate plans for certain vehicle categories. Check your booking confirmation to see if the waiver is shown.

SUV hires in Philadelphia follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Philadelphia hire counter.

When returning your SUV, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

• If you return the SUV below the recorded starting level, the hire company will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices
• An additional refuelling service fee may also apply
• For after-hours returns at the Philadelphia Consolidated Rental Car Centre, leave the receipt in the key envelope and keep a photo of the full gauge

Ask the agent at the Philadelphia counter for the nearest petrol station to the return location, or use a navigation app to find one nearby before heading back.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies to your Philadelphia SUV hire. Note that this coverage is not available to residents of the United Kingdom or Canada.

If you are driving your SUV hire on the Pennsylvania Turnpike or through the Philadelphia metropolitan area and experience a medical emergency, a road accident, or a flight disruption, the included travel assistance can help with:

• Medical cover for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call the toll-free number +1 888 980 9992 or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This benefit does not cover damage to your Philadelphia SUV hire (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your SUV hire in Philadelphia, either as part of your rate or by paying a daily fee at the counter.

Check your booking confirmation first. If it states Additional driver free of charge, the first extra driver is included at no cost. If it is not included, the daily fees at Philadelphia counters are:

• Avis, Budget, and Payless: US$13 per day, capped at US$65
• Hertz, Thrifty, and Dollar: US$13.50 per day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

The additional driver must be present at the Philadelphia pick-up counter with a valid driving licence and any required ID. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the Philadelphia SUV without being listed on the agreement is not covered by the hire protections, including CDW/LDW.

Age rules apply: for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. If the additional driver holds a licence not in English or not using a Latin alphabet, they will also need an International Driving Permit.

Yes, one-way SUV hires are available in Philadelphia, allowing you to pick up at Philadelphia International Airport or another Philadelphia location and return the vehicle in a different city.

A drop-off fee set by the hire partner typically applies and varies based on the route, distance, vehicle class, and season. Large SUVs and premium SUV categories often carry higher repositioning fees than smaller vehicle classes. The drop-off fee is shown during the booking process under the To pay at destination section and will also appear on your booking confirmation.

• Same-city routes, such as airport to centre of Philadelphia, often have no drop-off fee
• Philadelphia to another city in Pennsylvania or a neighbouring state usually incurs a drop-off fee
• Cross-country or remote routes may carry high fees or may not be permitted depending on the hire partner

The drop-off fee cannot be prepaid and is payable at the Philadelphia pick-up counter. If the counter charges a different amount than what your confirmation shows, keep all paperwork and contact support after the hire ends.

When hiring an SUV in Philadelphia, two main types of protection are worth understanding before you reach the counter.

Collision Damage Waiver or Loss Damage Waiver (CDW/LDW) reduces your financial liability for damage to the hire SUV itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Philadelphia SUV. Some U.S. states require hire companies to include a state-minimum liability amount, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary coverage of up to US$300,000 to your Philadelphia SUV hire for adequate protection.

• CDW/LDW covers the hire SUV; LIS/ALI/SLI covers third parties. You need both for comprehensive protection
• Common exclusions from CDW/LDW include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers
• Only drivers listed on the hire agreement are covered

Review your Hola Car Rentals confirmation to see which protections are already included in your Philadelphia SUV rate before accepting or declining anything at the counter.

If you arrive at the Philadelphia Consolidated Rental Car Centre outside counter hours, your booking is generally held for up to 24 hours from the original pick-up time. If your delay is less than 24 hours, the hire company will keep your reservation active, but you must arrive during service hours to complete the collection.

• If your flight is delayed by less than 24 hours, your Philadelphia SUV booking remains valid. Confirm you will arrive while the counter is open
• If the delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible
• After-hours key drop for SUV returns is handled at the same Consolidated Rental Car Centre. Follow the instructions on your hire agreement and keep a photo of the fuel gauge and odometer before dropping the keys

For after-hours assistance at specific Philadelphia hire brands, check the phone number listed on your hire agreement or booking confirmation. Note that liability for the vehicle may continue until the hire company formally checks the vehicle in during business hours, so document the vehicle's condition with photos at the time of return.