SUV Hire
in Nashville

Hola Car Rentals is the only premium partner of the top car hire brands operating in Nashville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Nashville.

No. With Hola Car Rentals, all costs and charges for your booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After landing at Nashville International Airport (BNA), follow these steps to reach your SUV hire counter.

• After baggage claim, exit the main terminal on Level 1, the Ground Transportation Level, and follow signs to the Ground Transportation Centre located in Terminal Garage 2, Level 1.
• Hire car check-in counters for up to 10 companies are consolidated there. Present your documents and complete paperwork at the counter.
• Your SUV will not be at the counter itself. A dedicated shuttle connects the Ground Transportation Centre to the Hire Car Centre where vehicles are staged. Shuttles run frequently.
• Allow 45 to 60 minutes total from the time you land: baggage claim, walking to the Ground Transportation Centre, shuttle wait (every 15 to 30 minutes), paperwork, and vehicle pickup.

When returning your Nashville SUV hire, follow signs for the Hire Car Centre via Donelson Pike or I-40, drop off the vehicle, and take the shuttle back to the terminal.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so driving your Nashville SUV hire is completely toll-free throughout the state.

Common routes such as I-40 between Nashville and Knoxville, I-65 between Nashville and Memphis, and all urban interstates within the Nashville metro area are free to use with no cashless tolling systems, no transponder requirements, and no congestion charges.

Hire company toll programmes such as Hertz PlatePass, Avis E-Toll, Budget e-Toll, and Enterprise TollPass are designed for states with active toll infrastructure. None of those programmes are necessary for a Nashville SUV hire, and enrolling in one would add daily fees with no benefit while you remain in Tennessee.

If your Nashville trip includes driving into neighbouring states that do have tolls, the Tolls Cashback benefit included with your booking can reimburse you for those charges after your hire ends.

Yes, Nashville enforces specific parking and manoeuvring restrictions that affect SUV hires more than standard saloons, particularly in dense urban areas.

• Trucks and large vehicles, including full-size SUVs, face explicit parking prohibitions on many narrow downtown streets and alleys.
• Night restrictions apply to certain vehicle categories such as tank trucks and school buses on specific routes.
• Metered street parking in the Nashville centre offers roughly 1,000 spaces priced at approximately GBP 1.75 to GBP 2.25 per hour, with time limits typically capped at 2 to 3 hours enforced Monday through Saturday from 8 a.m. to 6 p.m.
• Event-driven no-parking zones are added by the Traffic and Parking Commission around stadiums and venues, and areas like the Gulch and Music Row can have daily variations.
• Fines for violations start at GBP 25 and towing is possible.

When planning your Nashville SUV hire itinerary, check posted signage carefully before leaving your vehicle, as rules shift by street, time of day, and zone. SUVs are generally more practical in Nashville suburbs and surrounding areas than in the dense metered centre.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire period. Since Tennessee has no toll roads, this benefit becomes relevant if your Nashville SUV hire takes you into neighbouring states that do charge tolls.

To claim your cashback after returning your Nashville SUV:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number (for example, HOLA1000000).
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from pickup, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

The refund is issued to your original payment method and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are prepaid; you pay them normally and claim reimbursement afterwards.

To collect your Nashville SUV hire, you must bring all of the following physical documents to the counter. Digital copies are not accepted.

• Your original, unexpired driver’s licence in the main driver’s name.
• An International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence, not instead of it.
• A major credit card physically printed with the main driver’s name, with sufficient available credit to cover the security deposit hold (typically US$300 to US$400 for a standard SUV in the United States).
• Your passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher if required for your rate.
• Round-trip flight or cruise tickets if you are visiting from outside the United Kingdom.

Debit cards and prepaid cards are not accepted for the security hold on your Nashville SUV hire. Bring a backup credit card in your name in case your primary card is declined.

Yes, Nashville has active red light cameras at intersections and limited speed enforcement cameras, and both can catch SUV hire drivers off guard.

• Fixed speed cameras are banned statewide in Tennessee except in school zones and certain S-curves. Fines are capped at GBP 50 and require review by a POST-certified officer before being issued.
• Red light cameras are active at intersections throughout Nashville. They are sometimes mistaken for non-enforcing traffic monitoring cameras, but violations can result in fines.
• TDOT SmartWay cameras monitor I-40 and other regional routes densely for traffic management purposes. These do not issue tickets.
• Number plate reader (LPR) cameras operate in surrounding counties such as Sumner, Wilson, and Rutherford, primarily for crime and stolen vehicle detection rather than speed enforcement. Davidson County (Nashville proper) does not use LPR for traffic enforcement.

For your Nashville SUV hire, obey posted speed limits and treat all intersection cameras as active. Fines issued during your hire period may be billed to your credit card by the hire company after the vehicle is returned, along with an administrative processing fee.

Your Nashville SUV hire uses a Full-to-Full fuel policy by default. You receive the SUV with a full tank and must return it full to avoid charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.

Before returning your Nashville SUV, refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop below full during the drive back. Keep your final fuel receipt showing the date, time, and station address.

If you return the SUV below the recorded starting level, the hire company may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price.
• A refuelling service fee covering administrative and handling costs.

For after-hours returns at the Nashville Hire Car Centre, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as documentation. Ask the agent at pickup to recommend the nearest fuel stations to the return location.

Most bookings include travel assistance provided by Terrawind Global Protection, which covers up to 5 passengers travelling in your Nashville SUV hire. This benefit is available to non-North American customers. Residents of the United Kingdom and Canada do not qualify.

Coverage typically includes:

• Travel insurance with medical coverage for accidents and non-pre-existing illnesses during your trip.
• Legal assistance in the event of a road accident in or around Nashville.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

If you experience a breakdown, accident, or medical emergency while driving your Nashville SUV, contact the assistance line before incurring expenses, as some reimbursements require prior authorisation.

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for damage to the SUV itself or third-party liability insurance for damage to others.

Yes, drivers under 25 years old are subject to a daily young-renter surcharge when picking up an SUV hire in Nashville, and most full-size and premium SUV categories are restricted to drivers aged 25 and older.

The minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire in Nashville but will pay an additional daily fee that varies by partner:

• Avis, Budget, and Payless: GBP 10.50 per rental day plus taxes, capped at GBP 52.50 plus taxes.
• Hertz, Thrifty, and Dollar: GBP 11.50 per rental day plus taxes, capped at GBP 161.50 plus taxes.
• Alamo, National, and Enterprise: GBP 12.50 per day plus taxes.

Vehicle class restrictions also apply. Compact SUV and intermediate SUV categories are typically available to drivers aged 21 to 24, while full-size SUV, premium SUV, and luxury categories generally require the driver to be at least 25.

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Avis and Budget rates in Nashville may waive the underage fee. Check your booking confirmation to see if the waiver is explicitly listed.

Yes, you can add an additional driver to your Nashville SUV hire, either at no cost if your rate includes it or for a daily fee paid at the counter if it does not.

Check your booking confirmation for the line that reads Additional driver free of charge. If it is not listed, the following daily fees apply in Nashville:

• Avis, Budget, and Payless: GBP 10 per day plus taxes, capped at GBP 52.50 plus taxes.
• Hertz, Thrifty, and Dollar: GBP 11.50 per day plus taxes, capped at GBP 161.50 plus taxes.
• Alamo, National, and Enterprise: GBP 12.50 per day plus taxes.

The additional driver must be present at the Nashville pickup counter with a valid driver’s licence and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement. Only drivers listed on the agreement are covered by protections such as CDW/LDW.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of pickup. If the additional driver is under 25, a young-renter surcharge may apply or the request may be declined depending on the Nashville location's rules.

When you pick up your Nashville SUV hire, the partner desk places a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

For SUV hires in the United Kingdom, the typical hold is approximately GBP 240 to GBP 320 for standard vehicles. Premium or full-size SUV categories may carry a higher hold amount depending on the Nashville location and the hire company.

Important requirements for the deposit on your Nashville SUV:

• The credit card must be a major credit card (Visa, Mastercard, Amex, or similar) with the main driver’s name physically printed on the card.
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold.
• The card must have sufficient available credit to cover the hold plus any expected charges.
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the deposit.

After you return the Nashville SUV, the hold is released. Your bank controls how quickly it reappears as available credit, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined.

Off-airport Nashville SUV hire locations are typically 20 to 30% cheaper than picking up at BNA airport, primarily because airport locations add concession recovery fees and other airport-specific surcharges that off-airport lots do not charge.

Key differences to consider when choosing your Nashville SUV pickup point:

• BNA airport: Centralised Hire Car Centre on Level 1 of Terminal Garage 2, with counters for up to 10 major brands and a dedicated shuttle. Convenient if you are arriving by plane, but base rates and fees are higher.
• Off-airport locations (such as those near Midtown or along Murfreesboro Pike): Lower base rates with no airport concession fees, but you need to arrange your own transportation from BNA to the pickup location, typically by taxi or rideshare.
• Downtown Nashville streets have explicit parking and manoeuvring restrictions for larger vehicles including SUVs, which can make navigating to and from an off-airport lot more complex in a full-size SUV.

Your booking confirmation will show any fees due at the destination separately from the prepaid rate. Review the total to pay at destination section carefully when comparing airport versus off-airport Nashville SUV options during checkout.

For your Nashville SUV hire, two main protections are worth reviewing before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the SUV itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Nashville SUV. Some UK states require hire companies to include state-minimum liability, but not all do. Tennessee does not mandate a specific minimum for hire vehicles, so coverage levels can vary by partner. Adding supplemental liability up to GBP 240,000 is strongly recommended.

Common exclusions to be aware of for your Nashville SUV hire:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW unless a specific add-on is purchased.
• Coverage is void if an unlisted driver operates the SUV.
• Off-road use, DUI, and reckless driving void all protections.

Check your booking confirmation to see which coverages are already included in your rate before accepting or declining anything at the Nashville counter.