Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 3 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 3 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 8 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 5 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 3 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 3 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 3 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 3 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 3 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 3 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 3 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 3 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 3 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 2 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 2 months ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 2 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 2 months ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 2 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 2 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 2 months ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 2 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 2 months ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 2 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 2 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 2 months ago
"So far so good"
Judy Winkin
Judy Winkin
5 2 months ago
"Easy and good deal"
Samantha de León
Samantha de León
5 2 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 2 months ago
"Very easy to book and competitive prices."
ju
ju
5 2 months ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 2 months ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 2 months ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 months ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 2 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 month ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 month ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 month ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 month ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 month ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 month ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 month ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 month ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 month ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 month ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 1 month ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 1 month ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 4 weeks ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 4 weeks ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 4 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 3 weeks ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 3 weeks ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 4 weeks ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 3 weeks ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 3 weeks ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 3 weeks ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 2 weeks ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Bj Virtue
Bj Virtue
5 2 weeks ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 2 weeks ago
"Excellent service"
Tanner Blair
Tanner Blair
5 2 weeks ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 2 weeks ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 weeks ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Daniel Koh
Daniel Koh
5 2 weeks ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Anne J Harris
Anne J Harris
5 2 weeks ago
"Good price, easy to use."
Joel Reculard
Joel Reculard
5 2 weeks ago
"Attractive prices and comprehensive insurance"
Daniel Woods
Daniel Woods
5 2 weeks ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 weeks ago
"A variety of choices was available. Looking forward to picking up the car!"
Kendal Keung
Kendal Keung
5 1 week ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 1 week ago
"Perfect!"
Graham Dopheide
Graham Dopheide
5 1 week ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Anant Patel
Anant Patel
5 1 week ago
"Excellent price"
Handy Hermawan
Handy Hermawan
5 1 week ago
"Fast easy and great discounts"
Kerry Durrant
Kerry Durrant
5 1 week ago
"Nice and Easy process - got travel insurance too with the booking also !"
Marika Camilleri
Marika Camilleri
5 1 week ago
"Definitely the cheapest car hire option available in Hawaii"
amelie vincent
amelie vincent
5 1 week ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
emre k
emre k
5 5 days ago
"great prices, smooth transaction, clear cost breakdown. seems great"
orin sae
orin sae
5 4 days ago
"friendly user (via web) low prices good conditions"
Lee-Anne Duncan
Lee-Anne Duncan
5 3 days ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
Akshay Baheti
Akshay Baheti
5 2 days ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Akos Bernat
Akos Bernat
5 2 days ago
"Very good prices"
H.M. F.
H.M. F.
5 yesterday
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"

About hiring an SUV in Downtown Miami

SUV hire in Downtown Miami gives you the space and flexibility that a standard car simply can't match. Downtown Miami is where the city converges — Brickell's finance towers, Bayside's waterfront, and the Pérez Art Museum, all within walking distance. An SUV handles Miami's motorways and beach car parks with ease — plus the extra boot space for luggage, beach kit, and everyone's hand luggage. We compare rates from all 9 major hire brands in one search — Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless, and Thrifty — so you see every option without visiting nine websites. Our rates are all-inclusive from the outset — no hidden charges, no desk surprises. Plans change. That's why every booking includes free cancellation up to 48 hours before collection.

Frequently Asked Questions

What does my SUV hire in Downtown Miami through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Downtown Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Downtown Miami.

Will I face unexpected charges when I hire an SUV in Downtown Miami through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Downtown Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Downtown Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my SUV hire in Downtown Miami?

Yes, SUV hire counters in Downtown Miami are located at street-level addresses you can reach directly by taxi, ride-share, or on foot from nearby hotels in Brickell and the Biscayne Bay area, with no shuttle required.

Key counter addresses include:

  • Budget: 93 SE 2nd St
  • Avis: 99 SE 2nd St (diagonally across from the Bank of America Tower)
  • Additional locations at 153 NW 6th Street, 229 SE 2nd Street, and 35 SW 1st St

Unlike airport pickups, Downtown Miami SUV hire counters offer direct access. Simply arrive at the address on your booking confirmation, present your documents, and drive away. Typical counter hours are Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, and Sunday 8:00 AM to 2:00 or 4:00 PM, with limited weekend afternoon availability. Confirm exact hours on your reservation before arriving.

What documents do I need to pick up an SUV hire in Downtown Miami?

To pick up an SUV hire in Downtown Miami, you must bring all of the following physical documents to the counter:

  • A valid, original driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the physical card (debit and prepaid cards are not accepted for the excess)
  • A passport or valid government photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad
  • Any required visas or entry documents matching your stay

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at Downtown Miami SUV hire counters.

How do tolls work when hiring an SUV in Downtown Miami?

Almost all toll roads around Downtown Miami are fully cashless, meaning your SUV hire will be billed electronically rather than at a cash booth.

Florida uses the SunPass and E-PASS systems. Rental vehicles include a built-in transponder or plate-based billing. At the Downtown Miami counter you will typically have two options:

  • Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
  • Pay per use: the hire company charges you the actual toll amount plus daily or administrative processing fees after the hire ends

Common toll-heavy routes from Downtown Miami include the Florida Turnpike, I-95 Express lanes, and the causeways connecting to Miami Beach. Daily toll exposure on these routes is roughly US$5 to US$20 depending on how frequently you use them.

If you prefer to use your own visitor toll pass, inform the counter agent at pickup so they can deactivate the vehicle’s default device and prevent duplicate charges.

Note that toll charges are often processed in batches and may appear on your credit card days or even weeks after you return the SUV.

Can I get toll cashback on my SUV hire in Downtown Miami?

Yes, every SUV hire booked through Hola Car Rentals in Downtown Miami includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Given that Downtown Miami sits near several cashless toll roads, including the Florida Turnpike and I-95 Express lanes, toll costs can add up quickly. This benefit helps offset those charges.

To claim your cashback after returning your SUV:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly once you return the SUV in Downtown Miami.

What is the minimum age to hire an SUV in Downtown Miami?

The minimum age to hire an SUV in Downtown Miami without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-hirer surcharge at the counter, and most SUV classes are restricted to drivers aged 25 and older.

Specifically for SUV hires in Downtown Miami, vehicle class restrictions mean that larger categories such as Full Size SUV and Premium SUV typically require the main driver to be at least 25. Compact SUV and Medium SUV categories may be available to drivers aged 21 to 24, subject to the surcharge.

Typical young-hirer surcharge rates at Downtown Miami counters vary by partner:

  • Avis and Budget: US$13 per hire day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
  • Alamo, National, and Enterprise: US$15 per day plus taxes

If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows the underage fee waived for Avis or Budget SUV hires in Downtown Miami.

How does towing enforcement affect SUV hires in Downtown Miami?

Downtown Miami has some of the most aggressive towing enforcement in the United States, and SUV renters should be especially cautious in residential zones.

Key enforcement rules that affect SUV hires in Downtown Miami include:

  • Towing operates 24 hours a day, 7 days a week in residential zones
  • Residential permit signs layer zone letters (A through Z), time windows, and permit exemptions on a single post, making them easy to misread
  • If any sign includes the word "permit," avoid parking there unless you have confirmed public access for that specific time window
  • Towing fees for non-residents can reach US$548 or more, doubling in special event areas such as South of Fifth
  • Vehicles can be impounded for minor infractions including blocking a driveway or parking near a fire hydrant

For SUV hires specifically, larger vehicles also face the risk of "improper parking" fines (US$23 to US$42) for exceeding meter lines or violating the 18-inch sidewalk proximity rule. Some residential zones in Downtown Miami also restrict larger commercial-style vehicles on private property, which may apply to certain SUV classes. Always use surface car parks or garages with adequate height clearance when parking your SUV in Downtown Miami.

Is a credit card required to hire an SUV in Downtown Miami?

Yes, a major credit card in the main driver’s name with the driver’s name physically printed on the card is required to hire an SUV in Downtown Miami. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the excess.

At Downtown Miami SUV hire counters such as Avis at 99 SE 2nd St, the credit card is used to place a temporary authorisation hold at pickup. For an SUV hire in Downtown Miami, typical hold amounts are approximately US$300 to US$400, though this can be higher for premium or larger SUV classes.

Important things to keep in mind:

  • The card must be physically present at the counter, not shown on a phone or digital wallet
  • The name on the card must match the main driver’s name on the hire agreement
  • Even if you prepaid your SUV hire online, you must still present a physical credit card at the Downtown Miami counter for the deposit hold
  • The hold reduces your available credit until your bank releases it after return, which can take up to 15 business days

Bring a backup credit card in your name in case your primary card is declined.

Does my SUV hire in Downtown Miami include travel assistance?

Yes, most SUV hires booked through Hola Car Rentals in Downtown Miami include travel assistance coverage provided by Terrawind Global Protection, at no extra cost.

This benefit is especially useful if something unexpected happens while driving your SUV in Downtown Miami or on nearby routes such as the Florida Turnpike or causeways to Miami Beach. Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call the toll-free number +1 888 980 9992 or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. It also does not cover damage to the SUV itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your Downtown Miami SUV hire.

What insurance options should I consider for an SUV hire in Downtown Miami?

When hiring an SUV in Downtown Miami, two main types of coverages are worth considering: Collision Damage Waiver (CDW/LDW) and Third-Party Liability (LIS/ALI/SLI).

CDW/LDW reduces your financial liability if the SUV is damaged or stolen during your hire in Downtown Miami. A deductible may apply unless your confirmation explicitly states zero. Note that CDW/LDW does not cover damage to other vehicles or injuries to other people.

LIS/ALI/SLI covers bodily injury and property damage you may cause to third parties while driving your SUV in Downtown Miami. Some U.S. states require a minimum level of third-party liability, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your SUV hire.

Common exclusions to be aware of for Downtown Miami SUV hires:

  • Prohibited use such as driving under the influence or off-road use voids both coverages
  • Only drivers named on the hire agreement are covered
  • Tires, undercarriage, and roof damage are often excluded from CDW/LDW unless a specific add-on is purchased

Review your Hola Car Rentals confirmation carefully to confirm which coverages are included in your Downtown Miami SUV hire rate before arriving at the counter.

Can I add an additional driver to my SUV hire in Downtown Miami?

Yes, you can add an additional driver to your SUV hire in Downtown Miami, either at no cost if your rate includes it or for a daily fee paid at the counter.

The additional driver must be physically present at the Downtown Miami counter at pickup with a valid driver’s licence and any required identification. They must also sign the hire agreement. If their licence is not in a Latin (Roman) alphabet, an IDP is required.

If the additional driver fee is not included in your rate, typical daily charges at Downtown Miami SUV hire counters are:

  • Avis and Budget: US$13 per hire day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
  • Alamo, National, and Enterprise: US$15 per day plus taxes

For Avis, Budget, and Payless SUV hires in Downtown Miami, additional drivers must generally be at least 25 years old at pickup. Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the SUV in Downtown Miami may void your cover.

What is the fuel policy for an SUV hire in Downtown Miami?

Yes, the standard fuel policy for an SUV hire in Downtown Miami is Full-to-Full: you receive the SUV with a full tank and must return it full to avoid charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Downtown Miami counter.

When returning your SUV in Downtown Miami:

  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • Take a photo of the full gauge at the station as evidence

If you return the SUV in Downtown Miami with less than a full tank, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns at Downtown Miami locations, leave the receipt in the key envelope and keep a photo of the full gauge for your records.

Can I pick up an SUV in Downtown Miami and return it at a different location?

Yes, one-way SUV hires are possible from Downtown Miami, but a drop-off fee may apply depending on your return location.

Common patterns for SUV hires starting in Downtown Miami:

  • Downtown Miami to Miami International Airport (MIA): same-city routes often carry no drop-off fee
  • Downtown Miami to another Florida city such as Orlando or Fort Lauderdale: a one-way fee typically applies and varies by distance and SUV class
  • Downtown Miami to a different state: a drop-off fee almost always applies and can be significant for larger SUV categories

The drop-off fee for your specific SUV hire route is shown during the booking process under the "To pay at destination" section of the checkout screen. It is not prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation.

Note that changing your return location after booking your Downtown Miami SUV hire may reprice the entire reservation and recalculate the drop-off fee. If you need to change the drop-off location mid-hire, contact the partner branch directly, as approval is required and additional fees may apply.

What driving rules should I know before hiring an SUV in Downtown Miami?

Downtown Miami has several driving rules that can catch SUV renters off guard, particularly those visiting from outside the United States.

Key rules to know before driving your SUV in Downtown Miami:

  • Speed limits are 25 to 30 mph in residential areas and up to 65 mph on motorways; always follow posted signs
  • Florida law requires drivers to shift lanes or slow to 20 mph when passing emergency vehicles or workers on the shoulder
  • Passing or honking at pedestrians in crosswalks is strictly prohibited and actively enforced
  • Roundabout rules updated in 2026 require safe entry without slowing circulating traffic, a right-turn signal when exiting, and no stopping at crosswalks before entering
  • During spring break periods (typically mid-March), Ocean Drive allows entry only from 15th Street with exit only at 5th Street; MacArthur and Julia Tuttle causeways see increased licence plate reader enforcement at night

For SUV hires specifically, the larger footprint of an SUV makes it important to stay within marked metre spaces and maintain the required 18-inch clearance from pavements to avoid fines of US$23 to US$42. Always check garage height and width limits before entering with your SUV in Downtown Miami, as some structures have restrictions that may not accommodate larger vehicles.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo