SUV Hire
in Columbus

Hola Car Rentals is the only premium partner of the top car hire brands operating in Columbus, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Columbus.

No. With Hola Car Rentals, all costs and charges for your booking in Columbus are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Columbus charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After landing at John Glenn Columbus International Airport (CMH), follow the purple hire car shuttle signs on the Arrivals Level to the shuttle stop, located in the middle median between purple columns. The shuttle will take you to the consolidated hire car facility at 4106 International Gateway, Columbus, OH 43219, where all major partner brands including Enterprise, Avis, Budget, and Alamo have counters on the first floor.

Once at the facility, proceed to your brand's counter, present your documents, and your SUV will be ready at the vehicle ready line outside the building. Plan for roughly 45 to 60 minutes from deplaning to driving away, accounting for luggage, shuttle wait time, and counter processing.

Key details for your Columbus SUV pickup:

• Shuttle stop: middle median, Arrivals Level, between purple columns
• Facility address: 4106 International Gateway, Columbus, OH 43219
• Counter location: first floor of the consolidated facility
• Typical counter hours: 6:00 AM to 11:59 PM daily (varies by brand)

The consolidated hire car facility at John Glenn Columbus International Airport (CMH) is generally open from 6:00 AM to 11:59 PM daily, though hours vary by brand. Enterprise operates within that window, while Budget lists hours extending to 1:00 AM. Always confirm your specific brand's hours on your booking confirmation before arriving in Columbus.

If you need to return your SUV outside counter hours, after-hours returns are available at the CMH facility, and a 24-hour key drop option exists so you can leave the vehicle and keys without waiting for staff.

For downtown Columbus SUV hire locations, hours are more limited. As an example, the 3rd Avenue location operates:

• Monday to Friday: 7:30 AM to 6:00 PM
• Saturday: 8:00 AM to 2:00 PM
• Sunday: 1:00 PM to 5:00 PM

If you return your Columbus SUV after hours, leave the keys in the designated drop box and keep a photo of the fuel gauge and odometer as evidence of the vehicle's condition at return.

Yes, toll roads are relevant if you drive your Columbus SUV beyond the city, particularly if you head east or west on the Ohio Turnpike (I-76, I-80, I-90), a 241-mile east-west route connecting Indiana to Pennsylvania and passing near Toledo, Cleveland, and Akron.

The Ohio Turnpike uses E-ZPass for electronic payment, with cash and credit card options still available at plazas. Typical 2026 tolls for a passenger vehicle on the full westbound trip are approximately US$19 with E-ZPass or US$27.75 by cash or credit card. Rates run about US$0.073 per mile with E-ZPass or US$0.106 per mile without.

Your Columbus SUV hire will not have a personal E-ZPass transponder pre-loaded. Your options are:

• Enroll in the hire company's toll programme (for example, Enterprise TollPass) at a pay-per-use rate plus a daily fee of approximately US$4.95, capped at US$34.65 per hire
• Pay tolls manually via the Ohio Turnpike website before, during, or within the grace period after travel
• Use cash or credit card at staffed toll plazas where available

If you drive through a toll without paying or enrolling, the charge will be forwarded to the hire company, which will then bill your card along with administrative fees and potential penalties.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Columbus SUV hire, including Ohio Turnpike tolls if you travel beyond the city.

To claim your cashback after returning your Columbus SUV, email [email protected] within 30 days of vehicle return with the following documents:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at pickup
• A receipt or statement showing the toll charges paid (toll provider invoice, final hire invoice with itemised toll line, or transponder statement)

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Columbus SUV booking totals US$500, the cap is US$25. If you paid US$18 in Ohio Turnpike tolls, you receive US$18 back. If you paid US$40, you receive US$25.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

To collect your SUV hire in Columbus, you must bring the following physical documents to the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A physical major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher (required for certain hires)
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at Columbus SUV hire counters. Debit and prepaid cards are not accepted for the security deposit authorisation hold.

When you pick up your SUV hire in Columbus, the partner brand's counter will place a temporary authorisation hold on your credit card. For hires in the United States, typical holds range from US$300 to US$400 for standard vehicles, though SUV classes and premium vehicles may carry higher holds.

This hold is not a charge. It temporarily reduces your available credit until the hire is closed and your bank releases the authorisation, which can take up to 15 business days after return.

Important requirements for the Columbus SUV deposit:

• The card must be a major credit card (not debit or prepaid)
• The card must be physical, with the driver’s name printed on it
• The card must be in the main driver’s name
• You must have sufficient available credit to cover the hold plus any expected charges

Hola Car Rentals cannot confirm the exact hold amount in advance, as final deposit rules are set by the hire desk at your Columbus location. Bring a backup credit card in case your primary card is declined.

Columbus has a few driving rules that differ from other U.S. cities and may catch first-time visitors off guard when driving an SUV in Columbus.

The most notable rule is a complete ban on U-turns within Columbus city limits. Unlike most of Ohio, where U-turns are permitted when visibility exceeds 500 feet, Columbus prohibits them entirely in built-up areas. This means you will need to use one-way streets, loops, or roundabouts to reverse direction. In roundabouts, lane changes are not permitted once you have entered, and you must yield counterclockwise to traffic already inside.

Other rules to keep in mind for your Columbus SUV hire:

• Right turn on red is permitted after a full stop, but you must yield to pedestrians, including those crossing against the signal
• Work zone fines are doubled, and aggressive enforcement is common on Columbus-area highways
• Speed limits on some non-freeway roads reach 70 mph, higher than many urban areas
• Snow emergencies can suspend all street parking citywide, and oversized vehicles including large SUVs are towed first

Ohio has no congestion charges, emissions zones, or city-centre driving fees, so there are no additional access costs for driving your SUV in Columbus.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if an incident occurs while driving your Columbus SUV, such as a breakdown on the Ohio Turnpike or a medical emergency away from the city.

Core benefits typically included are:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the assistance, call the 24-hour line at +1 888 980 9992 (toll-free or collect), or contact via WhatsApp at +1 208 910 1001, or email [email protected]. Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready.

Important: this travel assistance benefit does not apply to customers who are residents of the United Kingdom or Canada. It also does not cover damage to the Columbus SUV itself (that is covered by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, hiring an SUV at John Glenn Columbus International Airport (CMH) adds several fees on top of the base rate. Understanding these helps you compare airport versus off-airport Columbus SUV hire options accurately.

Typical fees added to airport SUV hires in Columbus include:

• Ohio state sales tax: approximately 7.5% to 10% of the base rate
• Airport concession recovery fee (ACRF): approximately 8% to 10% of the base rate
• Customer facility charge (CFC): approximately US$4.50 per day
• Columbus city hire tax: approximately 3% to 5%

Combined, these surcharges can add 20% to 25% to your Columbus SUV hire cost at CMH compared to the advertised base rate.

Off-airport Columbus SUV hire locations in areas such as Dublin or Worthington, roughly 5 to 10 miles from the airport, typically carry lower fees and base rates, with savings of 20% to 30% per day. The trade-off is a shuttle ride of approximately 15 to 20 minutes to reach those locations.

Your booking confirmation will show which taxes and fees are included in your prepaid rate versus what is due at the Columbus counter. Review the confirmation carefully before pickup.

Yes, multiple SUV sizes are available at the consolidated hire car facility at John Glenn Columbus International Airport (CMH) in Columbus. Partner brands at the facility offer 5-seat, 7-seat, and 8-seat SUV configurations, covering compact SUVs through full-size and large SUV classes.

Keep in mind that specific SUV models are not guaranteed. Hire companies operate a similar vehicle policy, meaning you will receive the reserved SUV class or an equivalent, but the exact make and model depends on fleet availability at the Columbus location on your pickup date.

Age restrictions apply to certain Columbus SUV classes. Drivers aged 21 to 24 are generally limited to compact and intermediate SUV categories. Full-size and premium SUV classes typically require the main driver to be 25 or older. A young-driver surcharge also applies to drivers under 25 at most Columbus locations.

If you have specific SUV size requirements for your Columbus trip, such as needing a 7-seat or 8-seat configuration, select that class during booking and confirm the class is listed on your reservation confirmation.

Yes, you can add an additional driver to your Columbus SUV hire, either as an included benefit or for a daily fee paid at the counter, depending on your rate.

If your booking confirmation states additional driver is included or free of charge, the first extra driver is covered at no cost. If it is not included, daily fees at Columbus partner counters are approximately:

• Avis, Budget, Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, Enterprise: US$15 per day plus taxes

The additional driver must be present at the Columbus counter at pickup with a valid physical driver’s licence and any required International Driving Permit. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the Columbus SUV without being listed on the agreement will not be covered by CDW/LDW or liability protections.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pickup.

Columbus SUV hires use a Full-to-Full fuel policy by default. You receive the SUV with a full tank and must return it full to avoid fuel charges. If you return the Columbus SUV with less than a full tank, the hire company will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

Steps to avoid fuel charges on your Columbus SUV hire:

• At pickup, confirm the fuel level is recorded as full on the hire agreement and take a photo of the dashboard
• Refuel within approximately 10 miles of the CMH consolidated facility or your Columbus return location before dropping off
• Keep the final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge

Ask the counter agent at pickup to point out the nearest fuel station to the Columbus return location. You can also use a navigation app to find stations close to 4106 International Gateway before heading to the facility.

Yes, one-way SUV hires from Columbus to a different city are generally available, but a drop-off fee may apply depending on the route, hire company, vehicle class, and season.

The drop-off fee is route-specific and is set by the hire partner. For Columbus SUV hires, typical patterns are:

• Columbus airport to Columbus centre (or vice versa): often no drop-off fee
• Columbus to another Ohio city: a drop-off fee usually applies and varies by distance and SUV class
• Columbus to a different state: a drop-off fee typically applies and can be significant for larger SUV classes

During the booking process, the drop-off fee for your Columbus SUV route will appear on the rate details page under the section labelled to pay at destination. This fee cannot be prepaid and is collected at the Columbus pickup counter or the return location.

Cross-border one-way hires, such as Columbus to Canada, may be restricted or require prior authorisation from the hire partner. Always check your booking confirmation for any territory restrictions before driving your Columbus SUV across state or national borders.

If you change your return location after booking, the drop-off fee may be recalculated and the rate may reprice.