SUV Hire
in Burlington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Burlington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Burlington.

No. With Hola Car Rentals, all costs and charges for your booking in Burlington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Burlington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your SUV hire counter at Burlington International Airport (BTV) is located on the first floor of the terminal, in the baggage claim area. Brands including Enterprise, Alamo, National, Avis, Hertz, and Budget all operate from counters at 1200 Airport Dr, South Burlington, VT 05403.

After collecting your bags, walk directly to the hire counter, present your documents, sign the agreement, and receive your keys. The SUV lot is on-site and within walking distance of the terminal, so no shuttle or bus is needed.

Typical time from deplaning to driving away in your Burlington SUV is 20 to 45 minutes, depending on baggage claim wait times and counter lines. Members of express programmes may move faster, though note that Hola Car Rentals does not support express membership enrolment.

Counter hours vary by brand. As a general guide, airport counters at Burlington operate roughly 7 AM to midnight or later. After-hours SUV returns are handled via a key drop box at the counter, so no staff visit is required.

Vermont has no interstate toll roads, so driving your SUV hire in and around Burlington on major highways is toll-free. There are no electronic toll systems such as E-ZPass, SunPass, or FasTrak in use on Vermont roads.

The only toll facilities in Vermont are three seasonal mountain toll roads, none of which are near Burlington city itself:

• Mt. Equinox Skyline Drive (Manchester area): US$20 per car plus US$5 per extra passenger, paid in cash at the gate
• Burke Mountain toll road: US$5 per vehicle or US$15 all-day pass, paid in cash
• Mt. Mansfield toll road (Stowe area): US$26 per car plus US$9.50 per extra passenger, paid by credit card only

Because these are manual pay-at-gate roads with no cameras or plate-based billing, the toll transponder programmes offered by hire companies (such as PlatePass or e-toll) do not apply here. You simply pay at the gate when you arrive.

If you drive your Burlington SUV hire into neighbouring states such as New York or Massachusetts, electronic tolls may apply there. Keep receipts for any tolls paid during your hire, as Hola Car Rentals includes Tolls Cashback on all bookings.

To collect your SUV hire in Burlington, you must bring the following physical documents to the counter:

• A valid, original driver’s licence (not a digital copy)
• A major credit card with your name printed on the card, in the main driver’s name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets (required for visitors from outside the UK)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

At Burlington International Airport (BTV), some brands such as Avis and Budget may also ask for secondary ID such as a passport matching the name on your licence, particularly for non-UK licence holders. All documents must be physical originals. Digital versions are not accepted at the Burlington SUV hire counter.

Yes, Tolls Cashback is included on all Burlington SUV hire bookings made through Hola Car Rentals, even though Vermont itself has no electronic toll roads.

If you drive your Burlington SUV into neighbouring states such as New York or Massachusetts where electronic tolls apply, or if you pay the manual cash or credit card tolls on Vermont's mountain roads, you can claim reimbursement of up to 5% of your total booking value.

To claim your cashback after returning your SUV in Burlington:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received more than 30 days after return are not accepted.

Yes, drivers under 25 hiring an SUV in Burlington, Vermont will be subject to a daily young-renter surcharge at the counter. The standard minimum age to hire without a surcharge in the UK is 25.

Drivers aged 21 to 24 can hire but will pay an additional daily fee that varies by brand:

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Drivers under 21 cannot hire at Burlington locations. Additionally, most full-size and premium SUV categories are restricted to drivers aged 25 and over. If you are 21 to 24, you will generally be limited to compact or intermediate SUV classes for your Burlington hire.

One exception applies: if you are from Latin America or the Caribbean and your Hola Car Rentals confirmation explicitly shows the underage fee waived, Avis and Budget may waive the surcharge for the main driver on eligible vehicle categories. Check your confirmation carefully before arriving at the Burlington counter.

No, Burlington has strict parking restrictions that specifically affect SUV hires. The city prohibits parking any motor vehicle with more than two rear wheels, which includes most SUVs and trucks, on residential district streets, except briefly for deliveries or business purposes.

Additional Burlington-specific rules that affect SUV hire drivers include:

• Parking on lawns or yards is banned in most residential wards, with active enforcement and towing
• City-owned garages prohibit top-floor parking year-round for snow removal access
• No overnight parking is permitted in city lots
• Winter parking bans run 10 PM to 7 AM citywide, with midnight to 6 AM bans in downtown Zone F. SUVs face a higher removal risk during these periods
• South Burlington extends its overnight ban from midnight to 8 AM between December and March

During winter ban periods, free garage parking is offered by the city, but vehicles must be removed by 9 AM. If your Burlington SUV hire is towed, you will be responsible for any towing and storage fees, which are not covered by standard hire insurance.

These restrictions are stricter than in most UK cities, so plan your overnight parking carefully when driving an SUV hire in Burlington.

When you pick up your SUV hire in Burlington, the hire company will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hire is closed and your bank releases the hold.

For SUV hires in the United Kingdom, typical deposit holds range from US$300 to US$400 for standard vehicles. Premium or larger SUV classes may carry a higher hold amount. The exact figure is set by the hire partner at the Burlington counter and may vary by brand, season, and vehicle class.

Important requirements for the deposit at your Burlington SUV pickup:

• The credit card must be a major credit card (Visa, Mastercard, Amex, etc.) with your name printed on the physical card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must be in the main driver’s name
• You must have sufficient available credit to cover the hold plus any expected charges

After returning your Burlington SUV, the hold is released by the hire company. Your bank controls how quickly it reappears on your available credit, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined at the counter.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help if you experience an emergency during your Burlington SUV hire, such as a breakdown on a remote Vermont road or a medical situation while travelling.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Burlington SUV hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this benefit does not apply to UK or Irish residents. It also does not cover damage to the hire SUV itself, which is handled separately by CDW or LDW cover. Check your booking confirmation for the exact terms that apply to your Burlington reservation.

Burlington has several local driving rules that can catch first-time visitors off guard when driving an SUV hire in the area.

• Pedestrian right of way is strictly enforced. You must yield to pedestrians in crosswalks even after a traffic light changes, which is stricter than in many UK states
• When passing cyclists, Vermont law requires a minimum 4-foot clearance. Driving or parking in bike lanes is prohibited
• Turn signals are legally required for all lane changes, turns, parking manoeuvres, and roundabouts
• U-turns are banned on interstates and on curves with poor visibility
• Burlington has extensive one-way streets and truck route restrictions that can change dynamically, which may surprise drivers used to grid-based city layouts

Winter conditions are a major factor for SUV hires in Burlington. Vermont roads can be heavily affected by snow and ice from late autumn through early spring. If you are hiring an SUV in Burlington during winter months, confirm whether your vehicle is equipped with all-season or winter tyres, as Vermont conditions can be demanding.

Vermont has no congestion charges, emissions zones, or city-centre driving fees, so there are no additional road access costs beyond standard fuel and the occasional mountain toll road if you venture to areas like Stowe or Manchester.

Yes, you can add an additional driver to your SUV hire in Burlington at the counter when you pick up the vehicle. The additional driver must be present at pickup, show a valid driver’s licence, and sign the hire agreement. Only drivers listed on the agreement are covered by the hire protections.

Whether the additional driver fee is included depends on your rate. Check your Hola Car Rentals confirmation for the line that reads "Additional driver free of charge." If it is not included, the daily fees for Burlington SUV hires are:

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of Burlington pickup. If the additional driver uses a non-English or non-Latin alphabet licence, they will also need an International Driving Permit.

Never allow someone who is not listed on the hire agreement to drive your Burlington SUV, as this can void your cover and result in additional charges.

The standard fuel policy for SUV hires in Burlington is Full-to-Full. You receive the SUV with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Burlington counter.

When returning your Burlington SUV, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the SUV below the recorded starting level, the hire company may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee

There are several fuel stations along Airport Drive and Shelburne Road near the Burlington International Airport return location. Ask the counter agent at pickup to confirm the nearest station to the return point, or use a navigation app to locate one close to the drop-off.

If the SUV was not full at pickup, make sure the exact starting level is written on the agreement and return it at that same level to avoid charges.

Yes, one-way SUV hires are possible from Burlington, but a drop-off fee may apply depending on your return location, the hire brand, and the vehicle class.

One-way fees are route-specific and are not included in the base hire rate. When booking your Burlington SUV hire, the drop-off fee will be shown on the rate details page under the "To pay at destination" section if it applies to your route. Review this carefully before confirming your booking.

General patterns for Burlington SUV one-way hires:

• Returning to another city in Vermont or a nearby state: a drop-off fee typically applies and varies by distance and SUV class
• Long-distance or cross-country one-ways: fees are usually higher and some routes may not be available
• Cross-border one-ways (for example, Burlington to Canada): may be restricted or carry significant fees depending on the hire brand. Always confirm cross-border permissions on your hire agreement

If the drop-off fee was not disclosed on your Hola Car Rentals confirmation but is charged at the Burlington counter, keep all paperwork and contact support after the hire. Hola Car Rentals' No Extra Charges© Coverage may apply if the fee was not previously disclosed.

Yes, there is at least one off-airport SUV hire location in the Burlington area. Enterprise operates a city-area branch at 1116 Shelburne Rd, South Burlington, VT 05403, approximately 3 miles from Burlington International Airport (BTV).

Off-airport SUV hires in Burlington can sometimes be less expensive than airport locations because they do not include airport concession fees, which typically add US$4.50 to US$5 per day at BTV, plus a customer facility charge of approximately US$4.50.

However, there are important trade-offs to consider:

• The Shelburne Road location has shorter operating hours: Monday to Friday 8 AM to 6 PM, Saturday 9 AM to 12 PM, and is closed on Sundays
• You will need separate transport from the airport to reach the off-airport SUV counter, such as a taxi or rideshare
• After-hours key drop may not be available at off-airport locations

If you are arriving by plane at Burlington International Airport, the on-airport SUV hire counters in the baggage claim area offer the most convenient pickup experience, with walkable access to the vehicle lot and extended hours. Weigh the potential cost saving against the added complexity of reaching an off-airport Burlington SUV location before booking.