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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Payless in Nova Scotia

Discover the perfect car rental in Nova Scotia with Payless and explore the scenic beauty of Canada's east coast. With our service, you can compare prices from trusted rental brands in one search, ensuring you get the best deal available. Enjoy transparent all-inclusive pricing, covering taxes, fees, and protections, so there are no hidden surprises at the counter. Experience the peace of mind that comes with free cancellation up to 48 hours before pickup. Rated highly by thousands of travelers worldwide, Hola Car Rentals ensures a smooth and hassle-free booking experience. Start your Nova Scotia adventure today by securing your rental car now!

Frequently Asked Questions

What does my Hola Car Rentals booking with Payless in Nova Scotia include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in Nova Scotia, including Payless, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Payless rental experience with complete protection and peace of mind during your trip in Nova Scotia.

Will I face unexpected charges at the Payless counter in Nova Scotia when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Payless booking in Nova Scotia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Payless counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Payless counter in Nova Scotia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Payless to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What toll roads will I encounter on a Payless rental in Nova Scotia?

Yes, there are toll roads to be aware of when driving a Payless rental in Nova Scotia, though the network is limited compared to many other Canadian provinces.

The main toll road is the Cobequid Pass on Highway 104, a 45-kilometre section running from Masstown to Thomson Station. The toll for passenger cars is CAD 4.00 per one-way trip. Payment is accepted at cash booths at the toll plaza. If your Payless rental carries Nova Scotia plates, attendants may wave you through at the cash lane, so always use the cash lane and inform the attendant.

The Halifax bridges (Angus L. Macdonald and A. Murray MacKay) previously charged tolls via the MACPASS cashless transponder system, but those tolls were removed entirely in March 2025. You no longer need to worry about bridge tolls on your Nova Scotia trip.

  • Cobequid Pass (Hwy 104): CAD 4.00 per direction for passenger cars
  • Halifax bridges: toll-free as of March 2025
  • No congestion charges or emissions zones exist in Nova Scotia

If you prefer to avoid the Cobequid Pass entirely, a detour via Highway 4 through Wentworth Valley is possible, though it adds travel time.

Do I need a transponder for my Payless rental in Nova Scotia?

No, a transponder is not strictly required for a Payless rental in Nova Scotia, because the province has very few cashless-only toll points.

The Cobequid Pass on Highway 104 operates traditional cash booths alongside camera-based billing, so you can pay in cash at the plaza. The Halifax bridges, which previously used the MACPASS cashless transponder system, became toll-free in March 2025.

However, if you choose not to enroll in any toll program and accidentally pass through a camera-monitored lane without paying, the toll agency will send an invoice to the Payless rental company. Payless will then bill the toll to your credit card along with an administrative processing fee of approximately CAD 15 to CAD 25. To avoid this:

  • Use cash lanes at the Cobequid Pass and carry Canadian coins and bills
  • Inform the toll attendant that the vehicle carries Nova Scotia plates, as rentals with NS plates may qualify for an exemption
  • Keep toll receipts for the duration of your Nova Scotia trip in case of any billing dispute

If you do pay tolls out of pocket during your Nova Scotia rental, remember that your booking through Hola Car Rentals includes Tolls Cashback, allowing you to recover up to 5% of your total booking value after the rental ends.

What documents do I need to pick up a Payless rental car in Nova Scotia?

To collect your Payless rental car in Nova Scotia, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name. If your license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original license.
  • A major credit card physically printed with the main driver's name, with sufficient available credit to cover the security deposit hold. Debit cards and prepaid cards are not accepted for the deposit at Payless in Nova Scotia.
  • Your passport or valid government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting Nova Scotia from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Payless counter in Nova Scotia.

If you think you may need an IDP, obtain it in your home country before traveling, as it cannot be issued abroad. The IDP is a translation only and is invalid without your original license.

Can I get Tolls Cashback on a Payless rental in Nova Scotia?

Yes, Tolls Cashback is included with every Hola Car Rentals booking, including Payless rentals in Nova Scotia.

If you pay tolls out of pocket during your Nova Scotia trip, such as the CAD 4.00 Cobequid Pass fee on Highway 104, you can claim back up to 5% of your total Hola Car Rentals booking value after the rental ends. For example, if your Payless booking total is US$400, the maximum cashback is US$20. If your actual toll costs are lower than that cap, you receive the exact amount you paid.

To claim your Tolls Cashback after your Nova Scotia Payless rental:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals booking confirmation, the Payless rental agreement, and a receipt or statement showing the toll charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are processed to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted, so file your claim promptly after returning your Payless car in Nova Scotia.

How much is the security deposit for a Payless rental in Nova Scotia?

When you pick up your Payless rental in Nova Scotia, the counter will place a temporary authorization hold on your credit card. For standard vehicles rented in Canada, this hold is typically in the range of CAD 300 to CAD 500, though some Nova Scotia locations may require a minimum authorization of approximately CAD 750.

This is not a charge. It is a temporary hold that reduces your available credit until the rental agreement is closed and your bank releases the funds, which can take up to 15 business days after you return the Payless vehicle.

  • Only a major credit card physically printed with the main driver's name is accepted for the deposit at Payless in Nova Scotia
  • Debit cards and prepaid cards are not accepted
  • Premium or larger vehicle classes may require a higher hold amount

To prepare for your Nova Scotia pickup, notify your bank of your travel plans to prevent the authorization from being flagged as suspicious. Bringing a backup credit card in your own name is also recommended in case your primary card is declined. The exact hold amount is set by Payless at the counter and may vary by location, season, and vehicle class.

What is the fuel policy for Payless rentals in Nova Scotia?

Payless rentals in Nova Scotia follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Payless agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Nova Scotia pickup location.

When returning your Payless car in Nova Scotia:

  • Refuel within approximately 15 kilometres of the return location so the gauge does not drop before you arrive
  • Keep the final fuel receipt showing the date, time, and station address
  • Take a photo of the full gauge at the station as evidence
  • For after-hours returns, leave the receipt in the key envelope and keep a copy

If you return the vehicle below the recorded starting level, Payless may charge a fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a service fee. Returning the tank full is always the most cost-effective option during your Nova Scotia rental.

If the car was not full at pickup, ask the Payless agent to record the exact level on the agreement and return it at that same level.

Can I add an additional driver to my Payless rental in Nova Scotia?

Yes, you can add an additional driver to your Payless rental in Nova Scotia, but the extra driver must be present at the counter during pickup and must show a valid driver's license to be added to the rental agreement.

For Payless rentals in Nova Scotia, the additional driver fee is CAD 13 per rental day plus applicable taxes, with a maximum charge of CAD 65 plus taxes for the rental period. If your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge, no fee applies for the first extra driver.

  • The additional driver must be at least 25 years old for Payless rentals in Nova Scotia
  • They must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
  • Both the main driver and the additional driver must sign the rental agreement at the Payless counter
  • Only drivers listed on the agreement are covered by the rental protections

If someone drives the Payless vehicle in Nova Scotia without being listed on the agreement, coverage such as CDW/LDW may be voided and additional charges could apply. Always add every intended driver at the counter before leaving the pickup location.

Does my Payless booking in Nova Scotia include travel assistance if something goes wrong?

Yes, most Hola Car Rentals bookings, including Payless rentals in Nova Scotia, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to Canadian or US residents.

If you are visiting Nova Scotia from outside North America and experience an emergency during your Payless rental, such as a medical situation on a remote stretch of Highway 104 near the Cobequid Pass or anywhere else in the province, this coverage can help. Benefits typically include:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To get help 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free or collect), contact WhatsApp at +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW/LDW for damage to the Payless vehicle itself, nor does it cover third-party liability. Check your Nova Scotia booking confirmation for the exact terms and coverage limits that apply to your reservation.

What happens if I accidentally go through a toll lane without paying in my Payless rental in Nova Scotia?

If you pass through a toll lane without paying during your Payless rental in Nova Scotia, the toll camera will capture the vehicle's license plate. The toll agency will then send an invoice to Payless, who will charge the toll amount to your credit card, typically weeks after your rental has ended.

In addition to the original toll, Payless will add an administrative processing fee, which is generally in the range of CAD 15 to CAD 25 per incident. This means a CAD 4.00 Cobequid Pass toll could end up costing significantly more.

To avoid this situation during your Nova Scotia Payless rental:

  • Always use the cash lane at the Cobequid Pass on Highway 104 and pay the CAD 4.00 fee directly
  • Inform the toll attendant that the vehicle has Nova Scotia plates, as NS-plated rentals may be waved through
  • Keep all toll receipts for at least 6 months after your Nova Scotia trip
  • Monitor your credit card statement for post-rental charges, as toll invoices can arrive 1 to 3 months after the rental ends

If you believe a toll charge billed to you after your Payless rental in Nova Scotia is incorrect, contact Hola Car Rentals support with your booking confirmation, rental agreement, and any toll receipts you have.

Is third-party liability insurance included in a Payless rental in Nova Scotia?

Yes, basic third-party liability coverage is included by law in every Payless rental in Nova Scotia. Canadian provincial law requires all rental vehicles to carry statutory third-party liability insurance, so this protection follows the car automatically when you rent in Nova Scotia through Hola Car Rentals.

This means if you cause injury to another person or damage to someone else's property while driving your Payless rental in Nova Scotia, the statutory liability coverage responds first. However, the mandatory minimum limits may not be sufficient depending on the circumstances of an incident.

You can purchase supplemental liability insurance (LIS/SLI/ALI) to increase your coverage limits up to US$300,000. This optional add-on can be selected during the Hola Car Rentals booking process or added at the Payless counter in Nova Scotia.

  • Statutory liability: included by law with all Nova Scotia Payless rentals
  • Supplemental liability (LIS/SLI/ALI): optional, increases your protection limits
  • CDW/LDW: separate coverage for damage to the Payless vehicle itself, not third parties

Review your Hola Car Rentals booking confirmation to confirm which coverages are included in your Nova Scotia rate and whether a deductible applies.

Can I do a one-way Payless rental in Nova Scotia and drop off in another city?

Yes, one-way rentals with Payless in Nova Scotia are possible, allowing you to pick up in one location and return the vehicle in a different city or province, but a drop-off fee may apply depending on the route.

When searching for a Payless rental in Nova Scotia on the Hola Car Rentals website, select different pickup and return locations. If a drop-off fee applies to your specific route, it will appear on the rate details page under the section labeled "To pay at destination" before you complete the booking. This fee is paid directly to Payless at the end of your Nova Scotia rental and cannot be prepaid.

  • Same-city routes (for example, airport to downtown within Nova Scotia) often carry no drop-off fee
  • Routes between different cities or provinces typically incur a drop-off fee that varies by distance and vehicle class
  • Cross-border one-ways (for example, Nova Scotia to the United States) may be restricted or require prior approval from Payless

If you need to change your return location after booking your Payless rental in Nova Scotia, contact Hola Car Rentals support as soon as possible, as changes may reprice the rental and affect the drop-off fee. Always confirm the agreed return location on your rental agreement at the Payless counter before driving away.

What are the counter hours for Payless rentals in Nova Scotia and what happens if my flight is delayed?

Payless counter hours in Nova Scotia vary by location and may change on public holidays. Always confirm the operating hours shown on your Hola Car Rentals booking confirmation before you travel.

If your flight to Nova Scotia is delayed, Payless will generally hold your reservation for up to 24 hours from the original scheduled pickup time, provided you arrive during service hours. If your delay is less than 24 hours, your Payless booking in Nova Scotia should still be honored when you arrive.

  • Delay under 24 hours: your Nova Scotia Payless reservation is held; arrive during counter operating hours
  • Delay over 24 hours: contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible to explore options
  • If you arrive after the Payless counter has closed for the day, check your confirmation for after-hours pickup instructions

When returning your Payless vehicle in Nova Scotia, note that the standard grace period is approximately 30 minutes beyond your agreed return time. Returning later than that may result in charges for additional hours or days, plus a potential late fee. Plan your return time carefully, especially if you need to refuel near the Nova Scotia return location before dropping off the car.

Does CDW insurance cover my Payless rental car in Nova Scotia?

Yes, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage can be included with your Payless rental in Nova Scotia, depending on the rate plan you select through Hola Car Rentals.

CDW/LDW reduces your financial liability for damage to the Payless vehicle caused by a collision, theft, or vandalism during your Nova Scotia rental. A deductible may still apply unless your booking confirmation explicitly states zero deductible.

CDW/LDW does not cover:

  • Third-party liability (injury or damage to others) - this requires separate LIS/SLI/ALI coverage
  • Damage caused by prohibited use such as off-road driving, driving under the influence, or use by an unauthorized driver not listed on the Payless agreement
  • Tires, wheels, undercarriage, or roof damage in most cases
  • Incidents not reported promptly to Payless

To confirm whether CDW/LDW is included in your Nova Scotia Payless booking, check your Hola Car Rentals confirmation for a line referencing car rental insurance or collision coverage. At the Payless counter in Nova Scotia, verify the coverage and deductible amount on the rental agreement before signing. All drivers must be listed on the agreement for coverage to apply.

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