Payless Car Hire
in Seattle

Hola Car Rentals is the only premium partner of the top car hire brands operating in Seattle, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Seattle.

No. With Hola Car Rentals, all costs and charges for your booking in Seattle are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Seattle charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter in Seattle is located at the consolidated Rental Car Facility at 3150 S 160th St, SeaTac, WA 98188, which is an off-terminal building separate from the main Seattle-Tacoma International Airport (SEA) terminal.

To reach the Payless counter, follow these steps after baggage claim:

• Exit the lower level of the terminal and follow the purple and white "Ground Transportation" and "Rental Car Shuttle" signs
• Head to door 15 (north end, near Alaska Airlines) or door 2 (south end, near international arrivals)
• Proceed to shuttle islands 1A or 1E and board the free rental car shuttle
• The shuttle runs 24 hours a day, 7 days a week and takes approximately 5 to 7 minutes to reach the facility
• Once inside the facility lobby, locate the Payless counter directly, no additional shuttles needed

There is no Payless location in downtown Seattle. All Payless operations in Seattle are based at this airport facility.

The Payless counter at the Seattle Rental Car Facility operates on the following schedule:

• Sunday through Wednesday: 9:00 AM to 9:00 PM
• Thursday and Friday: 9:00 AM to 10:00 PM
• Saturday: 9:00 AM to 9:00 PM

If your Payless hire in Seattle begins outside these hours, the facility at 3150 S 160th St supports 24-hour pick-up and drop-off. Free rental car shuttles from the airport also run 24 hours a day, 7 days a week from islands 1A and 1E. Check your booking confirmation for specific after-hours key collection instructions if you are arriving late.

Rental companies will generally hold your reservation for up to 24 hours from the original pick-up time if your flight is delayed, so arriving a few hours late should not forfeit your booking.

Washington state uses a fully cashless electronic tolling system called Good To Go!, managed by the Washington State Department of Transportation. There are no cash toll booths on Seattle-area roads, so every Payless hire vehicle in Seattle is equipped with an electronic toll device or plate-based billing system.

Common tolled routes near Seattle include:

• SR 520 Bridge (Seattle to Bellevue): US$3.25 to US$6.30 for a standard 2-axle vehicle
• Tacoma Narrows Bridge (SR 16): US$5.25 to US$7.25 for a standard 2-axle vehicle
• I-405 Express Toll Lanes: up to US$18 each way during peak hours
• SR 509 Expressway: US$1.20 to US$2.40, with Pay By Mail adding US$3.00

At the Payless counter in Seattle you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use. If you opt out, Payless will bill actual tolls plus administrative processing fees to your credit card, sometimes weeks after the hire ends. Washington has no congestion charges or emissions zones.

Yes, you can get cashback on tolls paid during your Payless hire in Seattle through the Hola Car Rentals Tolls Cashback benefit, which is included on all bookings.

Washington state uses the Good To Go! cashless toll system, so tolls are common on routes like the SR 520 Bridge and I-405 Express Lanes. Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value.

To claim your cashback after returning your Payless vehicle in Seattle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the Payless counter, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

When collecting your Payless hire in Seattle, you must present all of the following physical documents at the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Payless counter in Seattle. Debit and prepaid cards are not accepted for the authorisation hold.

Yes, a physical major credit card in the main driver’s name is required to pick up a Payless hire in Seattle. The card must have the driver’s name printed on it and must have sufficient available credit to cover the authorisation hold.

In the United States, typical authorisation holds range from approximately US$300 to US$400 for standard vehicles, though the exact amount is set by Payless at the Seattle counter and may vary by vehicle class.

Important points to bear in mind:

• Debit cards and prepaid cards are not accepted for the deposit hold
• Digital wallets and virtual card numbers are not accepted at the counter
• The card must belong to the main driver, not a third party
• Even if you prepaid your booking online, you must still present a physical credit card at the Payless counter in Seattle
• The hold is released after you return the vehicle, but your bank may take up to 15 business days to reflect the release

Bringing a backup credit card in your name is strongly recommended in case your primary card is declined.

An International Driving Permit (IDP) is not always mandatory for a Payless hire in Seattle, but whether you need one depends on your licence.

• If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is mandatory and must be presented alongside your original licence at the Payless counter in Seattle
• If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required

The IDP is a translation document only and cannot be used as a standalone licence. You must carry both your original licence and the IDP together. If you think you may need one, obtain it in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

All documents presented at the Payless counter in Seattle must be physical originals. Digital copies are not accepted.

Most Hola Car Rentals bookings, including Payless hires in Seattle, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or accident while driving in the Seattle area or on Washington state highways.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. Coverage details and limits are shown on your booking confirmation. This coverage does not replace CDW/LDW for vehicle damage or third-party liability insurance.

Returning a Payless hire in Seattle follows a straightforward process at the same consolidated Rental Car Facility where you picked up the vehicle.

• Drive to 3150 S 160th St, SeaTac, WA 98188 and follow the "Rental Car Return" signs inside the facility
• Park in the designated Payless return area as directed by staff or signage
• Return the keys at the Payless counter or use the designated key drop box for after-hours returns, which are supported 24 hours a day
• Take the free shuttle back to the terminal from the opposite side of the facility; the ride takes approximately 5 to 7 minutes to the north or south terminal ends

Before returning, refuel near the facility. Fuel stations are available along International Blvd (SR-99) and SR-518 near the airport area. The standard fuel policy for your Payless Seattle hire is Full-to-Full, meaning you received the car with a full tank and must return it full to avoid refuelling charges and service fees.

Keep your final fuel receipt in case any fuel charge dispute arises after the hire closes.

Yes, a young driver surcharge applies to Payless hires in Seattle for drivers under 25 years old. In Washington state, the standard minimum hire age with Payless is 21, and drivers aged 21 to 24 are subject to a daily underage fee.

For Payless, the additional driver fee structure is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes for the young driver surcharge.

Additional restrictions to be aware of:

• Many vehicle classes are restricted to renters aged 25 and older, including full-size, SUV, minivan, premium, and luxury categories
• Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle classes at the Seattle Payless counter
• The surcharge is paid at the counter and is not included in your prepaid rate

Washington state does not have the same 18-plus exception that applies in New York and Michigan, so the standard Payless policy governs in Seattle. If you are unsure whether your age affects your booking, contact Hola Car Rentals support before arriving at the Seattle counter.

Yes, you can add an additional driver to your Payless hire in Seattle, either as an included benefit or for a fee depending on your rate.

If your booking confirmation shows "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Payless charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes per hire period.

Requirements for adding a driver at the Payless counter in Seattle:

• The additional driver must be physically present at the counter at pick-up
• They must present a valid driver’s licence and sign the hire agreement
• For Payless in Seattle, additional drivers must generally be at least 25 years old
• If the additional driver’s licence uses a non-Latin alphabet, they will also need an IDP

Only drivers named on the hire agreement are covered by protections such as CDW/LDW. Anyone who drives the Payless vehicle in Seattle without being listed on the contract may void coverages and result in additional charges.

The insurance coverage included in your Payless hire in Seattle depends on the rate plan you selected when booking through Hola Car Rentals. It is important to review your booking confirmation carefully before arriving at the Seattle counter.

Key coverage types to understand:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Payless hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended
• CDW/LDW does not cover third parties, your personal injuries, or your belongings

At the Payless counter in Seattle, decline any optional extras you do not want and verify that the hire agreement matches your Hola Car Rentals confirmation. If you are charged for something not listed on your confirmation, the No Extra Charges© guarantee may apply after verification.

Yes, you can still access your Payless hire in Seattle if you arrive after the counter closes, because the Rental Car Facility at 3150 S 160th St supports 24-hour pick-up and drop-off.

The Payless counter in Seattle is open Sunday through Wednesday from 9:00 AM to 9:00 PM, Thursday and Friday from 9:00 AM to 10:00 PM, and Saturday from 9:00 AM to 9:00 PM. Outside these hours, check your booking confirmation for specific after-hours key collection instructions.

Key points for late arrivals:

• Free rental car shuttles from Seattle-Tacoma Airport run 24 hours a day, 7 days a week from islands 1A and 1E at doors 15 and 2
• Payless will hold your reservation for up to 24 hours from the original pick-up time if your flight is delayed
• If your delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible

Always review your Payless Seattle confirmation for the specific after-hours procedure, as instructions can vary.