Payless Car Hire
in Dallas

Hola Car Rentals is the only premium partner of the top car hire brands operating in Dallas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Dallas.

No. With Hola Car Rentals, all costs and charges for your booking in Dallas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Dallas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless location at Dallas/Fort Worth International Airport (DFW) is at 2424 E 38th Street, TX 75261. This Dallas Payless counter operates 24 hours daily, making it convenient for early morning or late-night arrivals.

Payless offers shuttle service from DFW Airport to the hire facility. Look for the hire car shuttle stop at the airport and board the Payless shuttle. Because the counter is open around the clock, there are no after-hours concerns at this Dallas location.

If you are arriving at Dallas Love Field Airport instead, the Payless location there is at 7020 Cedar Springs Road, TX 75235, and operates from 6:00 AM to 11:59 PM daily. Plan your arrival accordingly if you are picking up at Love Field, as late-night arrivals outside those hours will not be accommodated.

The Payless location at Dallas Love Field Airport operates from 6:00 AM to 11:59 PM daily. Unlike the DFW Airport Payless counter, which is open 24 hours, the Love Field location has limited hours and cannot accommodate arrivals outside that window.

If your flight lands at Dallas Love Field after 11:59 PM, your Payless reservation may not be honoured that night. In that case, consider rebooking your pickup time or choosing the DFW Airport Payless location, which operates around the clock.

Keep in mind that hire companies will generally hold your booking for up to 24 hours from the original pickup time if you are delayed. If your delay exceeds 24 hours, contact support as soon as possible to avoid losing your reservation.

To pick up your Payless hire car in Dallas, you must bring the following physical documents:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the excess)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

All documents presented at the Payless counter in Dallas must be physical originals. Digital or on-screen versions are not accepted.

Dallas has an extensive cashless toll network, and your Payless hire car will already include an electronic toll device (transponder or plate-based billing). Cash toll booths are rare to non-existent on Dallas-area motorways.

The main toll systems you may encounter around Dallas include the North Texas Tollway Authority (NTTA) with TollTag, TEXpress Lanes on routes such as the I-635 LBJ Managed Lanes and North Tarrant Express, and TxDOT’s TxTag system. Estimated daily toll costs in the Dallas/Fort Worth area range from approximately US$5 to US$20 depending on your routes.

At the Payless counter in Dallas, you will typically have two options:

• Unlimited toll package: approximately US$11 to US$25 per hire day, covering all toll usage during the hire
• Pay per use: the actual toll amounts plus daily or administrative processing fees billed after the hire, sometimes weeks later

If you plan to use your own transponder, inform the Payless agent at pickup so they can deactivate the vehicle’s default device and help you avoid duplicate charges. Texas has no congestion charges or emissions zones.

Yes, all bookings made through Hola Car Rentals, including Payless hires in Dallas, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Given that Dallas has one of the most extensive cashless toll networks in Texas, with routes like the Dallas North Tollway, I-635 LBJ Managed Lanes, and TEXpress corridors, toll costs can add up quickly. This benefit helps offset those expenses.

To claim your Tolls Cashback after your Dallas Payless hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

Yes, a major credit card in the main driver’s name with the driver’s name physically printed on the card is required to pick up your Payless hire car in Dallas. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the excess hold.

At the Payless counter in Dallas, a temporary authorisation hold will be placed on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and location. This hold reduces your available credit until it is released after you return the car, which can take up to 15 working days depending on your bank.

A few tips to avoid issues at the Dallas Payless counter:

• Bring a backup credit card in your name in case your primary card is declined
• Notify your bank of your travel plans to prevent fraud blocks on in-person authorisations
• Even if you prepaid your booking online, you must still present a physical credit card at pickup

No, there are no speed cameras or red light cameras anywhere in Texas, including Dallas. A statewide ban prohibits automated ticketing systems, so you will not encounter the kind of camera-based enforcement common in Europe, Australia, or many other international destinations.

What you will see on Dallas highways such as I-635 (LBJ Freeway), I-35E, and US 75 (Central Expressway) are traffic flow cameras. These monitor congestion in real time but do not record or issue tickets. Visitors from countries with widespread camera enforcement sometimes mistake these for speed or red light cameras, but they are purely for traffic management.

Speed enforcement in Dallas relies on police patrols and officer-led supervision, particularly in school zones. For Payless renters driving in Dallas, this means you should follow posted speed limits and traffic signals as normal, but you will not receive automated fines in the post after your hire ends.

One driving note specific to Dallas: the motorway system features complex multi-level interchanges, most notably the High Five Interchange at I-635 and US 75. Allow extra time to navigate these if you are unfamiliar with Dallas roads.

Your Payless hire in Dallas follows a Full-to-Full fuel policy. You receive the car with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Payless agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Dallas lot.

When returning your Payless car in Dallas:

• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep your fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the station as backup evidence

If you return the car below the recorded starting level, Payless may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Keeping your receipt is the best way to dispute any incorrect fuel charge after your Dallas hire.

Most bookings made through Hola Car Rentals, including Payless hires in Dallas, include travel assistance cover provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving in the Dallas area, including on complex motorway corridors like I-635 or US 75.

Cover typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this cover. It also does not cover damage to the Payless hire vehicle itself, which is handled separately by CDW/LDW, or third-party liability, which requires LIS/ALI/SLI cover.

Yes, drivers under 25 years old are subject to a young-driver surcharge when picking up a Payless hire in Dallas. In the United Kingdom, the standard minimum age to hire without a surcharge is 25.

For Payless in Dallas, drivers aged 21 to 24 can hire but will pay a daily young-renter fee of approximately US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes. Drivers under 21 are generally not eligible to hire.

Additionally, certain vehicle classes are restricted to drivers aged 25 and over. Categories such as full-size SUVs, premium, luxury, convertibles, minivans, and vans typically require the main driver to be at least 25. Younger renters in Dallas are usually limited to economy, compact, intermediate, and compact SUV categories.

Note that for Payless in Dallas, additional drivers must also be at least 25 years old at the time of pickup. If you are between 21 and 24 and from Latin America or the Caribbean, check your Hola Car Rentals confirmation to see if an underage fee waiver applies through Avis or Budget instead.

Yes, you can add an additional driver to your Payless hire in Dallas, but the additional driver must be present at the pickup counter with a valid driver’s licence to be added to the hire agreement.

For Payless in Dallas, the additional driver fee is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes, unless your booking confirmation explicitly states that an additional driver is included at no charge. Check your Hola Car Rentals confirmation before arriving at the Dallas Payless counter.

Important requirements for adding a driver at the Dallas Payless location:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• For Payless, additional drivers must be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle’s protections such as CDW/LDW and liability cover. Never allow an unlisted person to drive your Dallas Payless hire.

Yes, one-way hires are possible with Payless in Dallas, but a drop-off fee may apply depending on your return location, and not all routes are available.

When booking a one-way Payless hire from Dallas, the drop-off fee is shown during the booking process under the "To pay at destination" section. This fee is set by Payless based on the specific route, distance, vehicle class, and season. It cannot be prepaid and is payable at the counter.

General patterns for one-way hires from Dallas:

• Returning to another Dallas-area location: often no drop-off fee
• Returning to another Texas city such as Houston or Austin: a drop-off fee typically applies
• Cross-country or remote destinations: fees are higher and some routes may not be permitted

If you need to change your return location after booking your Dallas Payless hire, be aware that the route will be re-priced and the drop-off fee may change. Always confirm the drop-off fee on your booking confirmation before pickup.

The insurance cover included in your Payless hire in Dallas depends on the rate plan you selected when booking through Hola Car Rentals. Check your booking confirmation for the specific protections listed.

The two main types of cover relevant to your Dallas Payless hire are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Payless hire in Dallas. Some UK states require a minimum level of liability, but not all do. Adding supplementary liability cover up to US$300,000 is strongly recommended.

CDW/LDW and LIS/ALI/SLI are separate protections and must both be confirmed on your hire agreement at the Dallas Payless counter. Common exclusions include prohibited use such as driving under the influence, off-road use, and drivers not listed on the agreement.