National Car Hire
in Tampa

Hola Car Rentals is the only premium partner of the top car hire brands operating in Tampa, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Tampa.

No. With Hola Car Rentals, all costs and charges for your booking in Tampa are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Tampa charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Tampa International Airport (TPA), the National hire desk is located inside the Consolidated Rental Car Centre (CONRAC), a centralised facility shared with Alamo and Enterprise. You do not need a shuttle to reach it.

After collecting your luggage on the first floor of the main terminal, follow the Ground Transportation and Rental Car signs to the SkyConnect access points. Board the free SkyConnect automated train and alight at the CONRAC stop. Once inside, follow the signage directly to the National counter.

After completing your paperwork at the National desk, or using a kiosk or Emerald Aisle skip-the-counter option if available, proceed to the attached garage to collect your allocated vehicle.

Allow approximately 30 to 60 minutes from landing to driving away, depending on baggage wait times, queue length, and whether you arrive during a peak period such as a weekend or holiday.

To return your National hire car at Tampa International Airport, drive to the CONRAC facility and follow the Rental Car Return signs to the designated National lane inside the garage.

A staff member will meet you at the vehicle to check the mileage and fuel level and close your hire agreement. Ensure you return the car with the same fuel level recorded at collection to avoid refuelling charges.

• Refuel within approximately 10 miles of the Tampa Airport return location so the gauge does not drop before you arrive
• Keep your fuel receipt as proof in case a charge is disputed
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the vehicle

Once the National agent closes the contract at Tampa, you can request a final receipt on the spot or have it emailed to you.

Tampa has several cashless toll roads you are likely to use when driving a National hire car, including the Selmon Expressway and other regional expressways. Estimated toll costs in the Tampa area range from approximately US$3 to US$10 per day depending on your route.

Almost all toll roads in Florida, including those around Tampa, are fully cashless. Tolls are collected electronically via a transponder or through Toll-by-Plate, where a camera photographs your licence plate and the charge is billed to the hire company, which then passes it to you along with an administrative fee.

At the National desk in Tampa you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day covering all tolls during your hire
• Pay per use: actual toll amounts plus daily or administrative processing fees billed after your hire ends

If you plan to use your own Florida Toll Pass or SunPass, inform the National agent at the Tampa desk so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your National hire in Tampa.

Given that Tampa toll roads such as the Selmon Expressway can add US$3 to US$10 per day in toll charges, this benefit can significantly offset your costs, especially on longer hires.

To claim your Tolls Cashback after returning your National vehicle in Tampa:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at the National desk, and a toll invoice or statement showing charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

Hiring from National at Tampa International Airport (TPA) involves several mandatory fees on top of the base hire rate. These are standard charges for all on-airport hires at TPA and are not unique to National.

• Concession fee: a percentage of gross receipts charged to hire companies operating on airport property, passed on to renters
• Customer Facility Charge (CFC): a board-approved fee that funds the CONRAC hire centre at Tampa Airport
• Tourism and state surcharges: local assessments that vary but apply to all on-airport hires in Tampa
• Florida sales tax on the hire total

These airport-specific fees typically add 20 to 30% above the base rate compared to off-airport National locations. Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are payable at the Tampa desk at collection. If your confirmation states Taxes and Fees: Included, you should not be billed separately for those items at the National desk.

To collect your National hire in Tampa, you must bring the following physical documents. Digital copies are not accepted at the desk.

• Original, unexpired driver’s licence in the main driver’s name
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic; the IDP is a translation only and must be carried alongside the original licence
• Passport or valid government-issued photo ID
• Physical major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if visiting Tampa from abroad

At the National desk in Tampa, all named drivers must be present at collection, show a valid licence, and sign the hire agreement. If any driver’s licence is not in English and does not use a Latin alphabet, an IDP is mandatory. Ensure your credit card has sufficient available credit to cover the excess, which is typically US$300 to US$400 for standard vehicles in the United States.

No, National hire in Tampa does not accept debit cards or prepaid cards for the authorisation hold. You must present a physical major credit card with the driver’s name printed on the card, in the main driver’s name, at the Tampa desk.

The authorisation hold is a temporary authorisation placed on your credit card at collection, not an actual charge. For standard vehicles rented in the United States, including Tampa, the hold is typically US$300 to US$400. The hold reduces your available credit until it is released after you return the vehicle.

• Bring a backup credit card in your name in case your primary card is declined
• Notify your bank of your travel plans to prevent fraud blocks on in-person authorisations in Tampa
• Allow up to 15 working days after returning the National vehicle for your bank to post the release of the hold

Even if you prepaid your booking in full, a physical credit card is still required at the Tampa desk for the deposit hold.

Yes, National hire in Tampa applies a young driver surcharge for drivers under 25. The standard fee for National, along with Alamo and Enterprise, is US$15 per day for drivers aged 21 to 24.

In Florida, including Tampa, the minimum hire age at most locations is 21. Drivers under 25 should also be aware that many vehicle classes are restricted to drivers aged 25 and over, including full-size SUVs, minivans, luxury, premium, and convertible categories. Economy, compact, and intermediate vehicles are usually available to younger drivers.

• The young driver surcharge is payable at the National desk in Tampa at collection, not prepaid online
• All standard document and credit card requirements still apply regardless of age
• Each additional driver under 25 may also be subject to the surcharge

If you are between 21 and 24 and travelling from Latin America or the Caribbean, check your booking confirmation to see whether an underage fee waiver applies on eligible Avis or Budget rates, though this exception does not apply to National hires in Tampa.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your National hire in Tampa, such as a medical emergency on the Selmon Expressway or a road incident far from the city centre.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To contact the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your full name, Hola Car Rentals confirmation number, your location in Tampa, and a brief description of the situation ready.

Important: this travel assistance benefit applies only to non-North American customers. Renters who are residents of the United States or Canada do not qualify for this cover. It also does not cover damage to the National hire vehicle itself, which is handled separately by CDW or LDW.

Yes, you can add an additional driver to your National hire in Tampa, but the additional driver must be present at the Tampa collection point at the time of hire to show a valid driver’s licence and sign the hire agreement.

For National hires in Tampa, the additional driver fee is US$15 per day. Some Hola Car Rentals rate plans include one additional driver at no extra cost; check your booking confirmation for the line Additional driver free of charge to confirm whether this applies to your reservation.

• The additional driver must meet the same minimum age and document requirements as the main driver
• If the additional driver’s licence uses a non-Latin alphabet, an IDP is also required
• Only drivers listed on the National hire agreement in Tampa are covered by the vehicle’s protections such as CDW and liability cover
• If you need to add a driver after collection, visit a National branch to update the agreement

Never permit an unlisted person to drive the National vehicle in Tampa, as this can void your cover and result in additional charges.

When hiring from National in Tampa, two main types of cover are worth considering: damage protection for the vehicle and liability protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the National hire car is damaged or stolen during your Tampa hire. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or persons.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others while driving the National vehicle in Tampa. Florida law does not universally require hire companies to include minimum liability cover, so Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking.

• CDW or LDW covers the National hire vehicle itself
• LIS or SLI covers damage or injury caused to third parties
• Neither covers your personal belongings or your own injuries, which require separate add-ons

Review your booking confirmation to confirm which coverages are already included in your Tampa rate before accepting additional products at the National desk.

Yes, one-way hires with National are generally possible, allowing you to pick up in Tampa and return the vehicle in a different city, but a drop-off fee may apply depending on your route.

The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is not included in the base hire rate and cannot be prepaid. When booking, the fee will appear under the To pay at destination section on the checkout page if it applies to your Tampa departure route.

• Same-city routes, such as Tampa Airport to downtown Tampa, often carry no drop-off fee
• Routes between Tampa and another Florida city or a different state typically incur a drop-off fee
• Cross-border one-way hires, such as Tampa to a location outside the United States, are often restricted or carry significantly higher fees

If the National desk in Tampa charges a drop-off fee that differs from what your booking confirmation shows, keep all paperwork and contact Hola Car Rentals support after the hire is complete.

Yes, there are a few driving conditions in Tampa that can catch visitors out when driving a National hire car, particularly in the city centre.

Tampa has been converting several downtown east-west streets from one-way to two-way traffic, including Twiggs, Cass, Zack, and Polk streets. If you are used to a consistent one-way grid, the mixed pattern in Tampa's centre can be confusing. Some main roads such as Kennedy Boulevard remain one-way, creating a hybrid layout that differs from fully gridded city centres.

• Pay close attention to street signage in downtown Tampa, as direction of travel may differ from what mapping apps expect
• The Historic Streetcar route runs through the core downtown area and creates fixed-guideway obstacles at certain intersections
• Tampa's expressways, including the Selmon Expressway, use next-generation cashless tolling; your National hire vehicle includes an electronic toll device, so charges will be captured automatically if you use these roads

Florida drives on the right side of the road, the same as the rest of the United States. Speed limits and traffic signals follow standard conventions. There are no congestion charges, emissions zones, or city-centre driving fees in Tampa.