National Car Hire
in Fort Worth

Hola Car Rentals is the only premium partner of the top car hire brands operating in Fort Worth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Fort Worth.

No. With Hola Car Rentals, all costs and charges for your booking in Fort Worth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Fort Worth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At DFW Airport, National and all other major hire brands are located at a consolidated Rental Car Centre, not inside the terminals. After collecting your bags and exiting your terminal, go to the lower-level doors near the ground transportation area and look for the purple Rental Car Shuttle signs.

The shuttle is a shared system, meaning all hire customers board the same purple bus regardless of which company they booked with. Shuttles run 24 hours a day, 7 days a week, with service approximately every 8 to 15 minutes. During peak afternoon and evening arrival times, expect some queueing.

Plan for 15 to 30 minutes total from exiting your terminal to reaching the National counter at the Rental Car Centre, including the shuttle ride and any waiting time. During busy periods, allow up to 45 minutes. Note that the Skylink train connects terminals only and does not serve the Rental Car Centre, so the shuttle is the standard method for all Fort Worth DFW hire pickups.

When returning your National hire car at DFW Airport in Fort Worth, follow the signs to the Rental Car Centre before your departing flight. Return the vehicle at the upper-level curb of the Rental Car Centre, next to the letter corresponding to your departure terminal.

After dropping off the car, board the Rental Car Shuttle to return to your terminal. The shuttle operates 24 hours a day, 7 days a week, with service every 8 to 15 minutes, so you will not need to wait long.

A few tips to make the return smooth:

• Refuel within approximately 10 miles of the Rental Car Centre to comply with the full-to-full fuel policy and avoid refuelling charges from National.
• Take a photo of the fuel gauge and odometer before leaving the vehicle.
• Keep your final fuel receipt in case any fuel charge is disputed later.
• Allow extra time for the shuttle ride back to your terminal when planning your airport arrival time.

Yes, Fort Worth and the wider Dallas/DFW area have extensive cashless toll roads that will very likely affect your National hire car, especially on major highways.

The main toll systems operating in the Fort Worth and DFW region include:

• North Texas Tollway Authority (NTTA) roads, using TollTag
• TEXpress Lanes on routes such as North Tarrant Express and I-635 LBJ Managed Lanes
• TxDOT-managed roads using TxTag

Almost all toll facilities are fully cashless, using overhead gantries that read transponders or photograph licence plates. Your National hire vehicle at Fort Worth will already include an electronic toll device.

At the National counter, you can choose between two billing options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all toll usage during the hire
• Pay per use: the actual toll amount plus daily or administrative processing fees billed after the hire, sometimes weeks later

Estimated daily toll costs for driving around Fort Worth and the DFW metro are approximately US$5 to US$20, depending on your routes. If you plan to use the motorway network frequently, the unlimited package is usually better value.

Yes, all Hola Car Rentals bookings, including National hires in Fort Worth, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

Given that Fort Worth and the DFW area have some of the most extensive cashless toll networks in the United States, including NTTA roads, TEXpress Lanes, and TxTag routes, this benefit can add up meaningfully, especially on longer trips around the metroplex.

To claim your cashback after returning your National hire in Fort Worth:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the National counter, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your Fort Worth trip.

To pick up your National hire in Fort Worth, you must present the following physical documents at the counter:

• Your original, unexpired driver’s licence (physical card, not a digital copy)
• A major credit card in the main driver’s name, with the driver’s name printed on the card, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

Visitors from countries with Latin-alphabet licences can generally drive in Texas on their foreign licence, but an IDP is still recommended if the licence is not in English. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

All documents must be physical. The National counter in Fort Worth will not accept digital versions on a phone or tablet.

Fort Worth has some of the most complex motorway layouts in the United States, and they can be disorienting if you are not familiar with Texas road design, especially in a National hire car.

The most important thing to understand is the Texas frontage road system. Instead of exiting directly from a motorway, you often merge onto a parallel service road running alongside the highway before reaching your destination or turning. This is standard across Fort Worth and the DFW area, but it surprises many first-time visitors who expect direct motorway exits.

Fort Worth also features multi-level stack interchanges, some reaching five levels, due to the combination of crossing motorways and frontage roads requiring extra grade separations. Key areas to be aware of include:

• The I-820 and I-35W interchange, which uses single ramps handling both left and right exits
• The I-20, I-820, and US 287 area, which includes Texas turnarounds (U-turn lanes on one-way frontage roads)
• The West 7th district streets, which were converted to one-way in 2018 and can catch visitors off guard

When driving your National hire car in Fort Worth, allow extra time to navigate these interchanges, stay in the correct lane well in advance, and use GPS navigation to anticipate frontage road exits before they appear.

Yes, a physical major credit card in the main driver’s name is required to pick up your National hire in Fort Worth. The card must have the driver’s name printed on it and must be presented in person at the counter.

At pickup, National will place a temporary security hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and location. The hold reduces your available credit until it is released after you return the vehicle, which can take up to 15 business days depending on your bank.

Important things to keep in mind for your Fort Worth pickup:

• Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the security deposit
• Digital wallets such as Apple Pay or Google Pay are not accepted for the hold
• The card must be in the main driver’s name, not a third party’s name
• Even if you prepaid your booking online, you must still present a physical credit card at the National counter

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorisation.

Yes, most Hola Car Rentals bookings, including National hires in Fort Worth, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This is particularly relevant in Fort Worth, where driving involves complex multi-level interchanges, ongoing motorway construction zones, and long stretches of Texas motorway where help may not be immediately nearby. The coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Fort Worth hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Please note that this benefit applies only to travellers who are not residents of the United States or Canada. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your National hire in Fort Worth, either as part of your rate or for a fee paid at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge. If it is not included, National charges approximately US$15 per day for each additional driver, plus applicable taxes.

To add a driver at the Fort Worth National counter:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and an IDP if their licence is not in a Latin alphabet)
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver’s name must appear on the contract before anyone else drives the vehicle

Only drivers listed on the hire agreement are covered by the vehicle’s protections, including CDW/LDW and liability cover. If someone drives the National car in Fort Worth without being named on the contract, cover may be void and additional charges could apply.

If you need to add a driver after pickup, visit a National branch to update the agreement. Phone or chat requests alone are generally not sufficient.

Yes, drivers under 25 years old are subject to a young driver surcharge when renting a National car in Fort Worth. The standard minimum age to rent without a surcharge in the United Kingdom is 25.

For National hires in Fort Worth, drivers aged 21 to 24 can rent but will pay an additional fee of approximately US$15 per day, plus applicable taxes. This fee is paid at the National counter at pickup and is not included in your prepaid rate.

Additional restrictions apply to younger drivers in Fort Worth:

• Many vehicle classes are restricted to renters aged 25 and over, including full-size SUVs, premium, luxury, minivans, and convertibles
• Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV categories
• Drivers under 21 cannot rent from National in Fort Worth under standard rules

Texas does not have a state law requiring rentals to drivers under 21 (unlike New York and Michigan), so the National policy in Fort Worth follows the standard National rules. Budget for the daily surcharge when planning your trip, as it can add a significant amount to the total cost of a multi-day hire.

The insurance and protection coverage included with your National hire in Fort Worth depends on the rate plan you selected when booking through Hola Car Rentals.

The two main types of cover to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National hire vehicle itself, subject to any deductible shown on your confirmation
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving in Fort Worth

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the hire vehicle itself. They are separate protections and both are recommended for driving in Fort Worth, where complex interchanges and ongoing motorway construction increase the likelihood of unfamiliar driving situations.

Texas does not mandate that all hire companies include state-minimum third-party liability in every hire, so confirm whether LIS/ALI/SLI is included or optional on your specific booking. Check your Hola Car Rentals confirmation for the exact coverages, deductibles, and limits that apply to your Fort Worth reservation.

CDW/LDW does not cover tyres, undercarriage, roof, or personal belongings. Report any incident to National immediately to preserve your cover.

Hiring a National vehicle at DFW Airport in Fort Worth involves several taxes and fees on top of the base hire rate. These are among the higher combined tax burdens in the United Kingdom due to Texas-specific charges stacking together.

Typical fees and taxes for a National hire at Fort Worth DFW include:

• Texas state vehicle hire tax: 10% of the base rate
• Local Tarrant County hire tax: approximately 6%
• Airport concession recovery fee (ACRF): typically 10% to 12% of the base rate, charged by DFW Airport
• Customer facility charge (CFC): approximately GBP 4.50 per day, covering the Rental Car Centre shuttle and facility

These charges are separate from your prepaid rate and are generally due at the National counter in Fort Worth at pickup. Your Hola Car Rentals confirmation will show which fees are included in your prepaid total and which are listed under total to pay at destination.

If your confirmation shows taxes and fees as included, you should not be billed again for those items at the counter. If you are charged for something not disclosed on your confirmation, Hola Car Rentals No Extra Charges© Coverage may apply after verification.

Yes, one-way hires are possible with National in Fort Worth, but a drop-off fee may apply depending on your return location.

Common patterns for National one-way hires from Fort Worth include:

• Fort Worth DFW Airport to another Texas city such as Houston, Austin, or San Antonio: a drop-off fee typically applies and varies by distance and vehicle class
• Fort Worth to another state: a drop-off fee usually applies and can be higher for long-distance routes
• Fort Worth DFW Airport to a centre in Fort Worth or nearby city: may or may not carry a fee depending on the specific route

The drop-off fee for your National booking is shown during the booking process on the Hola Car Rentals website under the to pay at destination section. It is not included in your prepaid rate and cannot be prepaid. Review your booking confirmation to confirm whether a fee applies to your specific route.

Cross-border one-way hires, for example from Fort Worth into Mexico, are generally restricted or not permitted. Always confirm cross-border rules with National before driving across state or country borders, as unauthorised travel can void your cover.