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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 3 days ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 4 days ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 6 days ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 1 week ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 1 week ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 1 week ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 2 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 2 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 2 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 3 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 3 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 3 weeks ago
"Great experience"
Alison
Alison
5 3 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 4 weeks ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 4 weeks ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 4 weeks ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 1 month ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 1 month ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 1 month ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 1 month ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 2 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 2 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 3 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 3 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 3 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 3 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 3 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 3 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 4 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 4 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 4 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 6 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with National in Fort Worth

National's counter at Dallas/Fort Worth International Airport sits on Level 0 of the consolidated Rental Car Centre at 2424 E. 38th Street, reached by a free shuttle that runs every 8 to 15 minutes from all terminals — budget roughly 20 to 35 minutes from the terminal curb to the counter. The facility operates 24 hours a day, so late-night arrivals are not a problem, though the full transit from landing to driving away typically runs 45 to 75 minutes once baggage is factored in. Fort Worth's toll roads are largely cashless, and National automatically enrolls you in its TollPass programme the moment you use one: the charge is US$4.95 per day you drive a toll road, capped at US$34.65 per hire period, plus the actual toll amounts billed at the highest undiscounted rate — those charges arrive on your card four to six weeks after the hire. Fuel in the area runs roughly US$3.73 to US$3.87 per gallon; refuelling before you return avoids National's higher on-site rate. A credit card in the primary driver's name is required at pickup, and National typically places an authorisation hold of US$200 to US$400 depending on vehicle class. If your licence uses a non-Latin script — Arabic, Chinese, Japanese, or Cyrillic — bring an International Driving Permit alongside the original.

Best Car Rental Deals

4.5/ 5
Volkswagen Jetta

Volkswagen Jetta | Automatic

SEDAN

or Sedan similar

Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with National in Fort Worth include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Fort Worth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Fort Worth.

Will I face unexpected charges at the National counter in Fort Worth when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Fort Worth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Fort Worth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my National hire at Fort Worth's DFW Airport?

At DFW Airport, National and all other major hire brands are located at a consolidated Rental Car Centre, not inside the terminals. After collecting your bags and exiting your terminal, go to the lower-level doors near the ground transportation area and look for the purple Rental Car Shuttle signs.

The shuttle is a shared system, meaning all hire customers board the same purple bus regardless of which company they booked with. Shuttles run 24 hours a day, 7 days a week, with service approximately every 8 to 15 minutes. During peak afternoon and evening arrival times, expect some queueing.

Plan for 15 to 30 minutes total from exiting your terminal to reaching the National counter at the Rental Car Centre, including the shuttle ride and any waiting time. During busy periods, allow up to 45 minutes. Note that the Skylink train connects terminals only and does not serve the Rental Car Centre, so the shuttle is the standard method for all Fort Worth DFW hire pickups.

How do I return a National hire car at DFW Airport in Fort Worth?

When returning your National hire car at DFW Airport in Fort Worth, follow the signs to the Rental Car Centre before your departing flight. Return the vehicle at the upper-level curb of the Rental Car Centre, next to the letter corresponding to your departure terminal.

After dropping off the car, board the Rental Car Shuttle to return to your terminal. The shuttle operates 24 hours a day, 7 days a week, with service every 8 to 15 minutes, so you will not need to wait long.

A few tips to make the return smooth:

  • Refuel within approximately 10 miles of the Rental Car Centre to comply with the full-to-full fuel policy and avoid refuelling charges from National.
  • Take a photo of the fuel gauge and odometer before leaving the vehicle.
  • Keep your final fuel receipt in case any fuel charge is disputed later.
  • Allow extra time for the shuttle ride back to your terminal when planning your airport arrival time.
Are there toll roads near Fort Worth that will affect my National hire car?

Yes, Fort Worth and the wider Dallas/DFW area have extensive cashless toll roads that will very likely affect your National hire car, especially on major highways.

The main toll systems operating in the Fort Worth and DFW region include:

  • North Texas Tollway Authority (NTTA) roads, using TollTag
  • TEXpress Lanes on routes such as North Tarrant Express and I-635 LBJ Managed Lanes
  • TxDOT-managed roads using TxTag

Almost all toll facilities are fully cashless, using overhead gantries that read transponders or photograph licence plates. Your National hire vehicle at Fort Worth will already include an electronic toll device.

At the National counter, you can choose between two billing options:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all toll usage during the hire
  • Pay per use: the actual toll amount plus daily or administrative processing fees billed after the hire, sometimes weeks later

Estimated daily toll costs for driving around Fort Worth and the DFW metro are approximately US$5 to US$20, depending on your routes. If you plan to use the motorway network frequently, the unlimited package is usually better value.

Can I get cashback on tolls paid during my National hire in Fort Worth?

Yes, all Hola Car Rentals bookings, including National hires in Fort Worth, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

Given that Fort Worth and the DFW area have some of the most extensive cashless toll networks in the United States, including NTTA roads, TEXpress Lanes, and TxTag routes, this benefit can add up meaningfully, especially on longer trips around the metroplex.

To claim your cashback after returning your National hire in Fort Worth:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
  • Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the National counter, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your Fort Worth trip.

What documents do I need to pick up a National hire in Fort Worth?

To pick up your National hire in Fort Worth, you must present the following physical documents at the counter:

  • Your original, unexpired driver’s licence (physical card, not a digital copy)
  • A major credit card in the main driver’s name, with the driver’s name printed on the card, for the security deposit hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

Visitors from countries with Latin-alphabet licences can generally drive in Texas on their foreign licence, but an IDP is still recommended if the licence is not in English. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

All documents must be physical. The National counter in Fort Worth will not accept digital versions on a phone or tablet.

How do frontage roads and stack interchanges in Fort Worth affect driving a National hire car?

Fort Worth has some of the most complex motorway layouts in the United States, and they can be disorienting if you are not familiar with Texas road design, especially in a National hire car.

The most important thing to understand is the Texas frontage road system. Instead of exiting directly from a motorway, you often merge onto a parallel service road running alongside the highway before reaching your destination or turning. This is standard across Fort Worth and the DFW area, but it surprises many first-time visitors who expect direct motorway exits.

Fort Worth also features multi-level stack interchanges, some reaching five levels, due to the combination of crossing motorways and frontage roads requiring extra grade separations. Key areas to be aware of include:

  • The I-820 and I-35W interchange, which uses single ramps handling both left and right exits
  • The I-20, I-820, and US 287 area, which includes Texas turnarounds (U-turn lanes on one-way frontage roads)
  • The West 7th district streets, which were converted to one-way in 2018 and can catch visitors off guard

When driving your National hire car in Fort Worth, allow extra time to navigate these interchanges, stay in the correct lane well in advance, and use GPS navigation to anticipate frontage road exits before they appear.

Is a credit card required to pick up a National hire in Fort Worth?

Yes, a physical major credit card in the main driver’s name is required to pick up your National hire in Fort Worth. The card must have the driver’s name printed on it and must be presented in person at the counter.

At pickup, National will place a temporary security hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and location. The hold reduces your available credit until it is released after you return the vehicle, which can take up to 15 business days depending on your bank.

Important things to keep in mind for your Fort Worth pickup:

  • Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the security deposit
  • Digital wallets such as Apple Pay or Google Pay are not accepted for the hold
  • The card must be in the main driver’s name, not a third party’s name
  • Even if you prepaid your booking online, you must still present a physical credit card at the National counter

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorisation.

Does my National hire in Fort Worth include travel assistance if something goes wrong on the road?

Yes, most Hola Car Rentals bookings, including National hires in Fort Worth, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This is particularly relevant in Fort Worth, where driving involves complex multi-level interchanges, ongoing motorway construction zones, and long stretches of Texas motorway where help may not be immediately nearby. The coverage typically includes:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Fort Worth hire, contact Terrawind 24 hours a day, 7 days a week:

Have your full name and Hola Car Rentals confirmation number ready when you call. Please note that this benefit applies only to travellers who are not residents of the United States or Canada. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I add an additional driver to my National hire in Fort Worth?

Yes, you can add an additional driver to your National hire in Fort Worth, either as part of your rate or for a fee paid at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge. If it is not included, National charges approximately US$15 per day for each additional driver, plus applicable taxes.

To add a driver at the Fort Worth National counter:

  • The additional driver must be physically present at pickup
  • They must present a valid driver’s licence (and an IDP if their licence is not in a Latin alphabet)
  • Both the main driver and the additional driver must sign the hire agreement
  • The additional driver’s name must appear on the contract before anyone else drives the vehicle

Only drivers listed on the hire agreement are covered by the vehicle’s protections, including CDW/LDW and liability cover. If someone drives the National car in Fort Worth without being named on the contract, cover may be void and additional charges could apply.

If you need to add a driver after pickup, visit a National branch to update the agreement. Phone or chat requests alone are generally not sufficient.

Is there a young driver surcharge for under-25 renters at National in Fort Worth?

Yes, drivers under 25 years old are subject to a young driver surcharge when renting a National car in Fort Worth. The standard minimum age to rent without a surcharge in the United Kingdom is 25.

For National hires in Fort Worth, drivers aged 21 to 24 can rent but will pay an additional fee of approximately US$15 per day, plus applicable taxes. This fee is paid at the National counter at pickup and is not included in your prepaid rate.

Additional restrictions apply to younger drivers in Fort Worth:

  • Many vehicle classes are restricted to renters aged 25 and over, including full-size SUVs, premium, luxury, minivans, and convertibles
  • Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV categories
  • Drivers under 21 cannot rent from National in Fort Worth under standard rules

Texas does not have a state law requiring rentals to drivers under 21 (unlike New York and Michigan), so the National policy in Fort Worth follows the standard National rules. Budget for the daily surcharge when planning your trip, as it can add a significant amount to the total cost of a multi-day hire.

What insurance is included with a National hire in Fort Worth?

The insurance and protection coverage included with your National hire in Fort Worth depends on the rate plan you selected when booking through Hola Car Rentals.

The two main types of cover to understand are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National hire vehicle itself, subject to any deductible shown on your confirmation
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving in Fort Worth

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the hire vehicle itself. They are separate protections and both are recommended for driving in Fort Worth, where complex interchanges and ongoing motorway construction increase the likelihood of unfamiliar driving situations.

Texas does not mandate that all hire companies include state-minimum third-party liability in every hire, so confirm whether LIS/ALI/SLI is included or optional on your specific booking. Check your Hola Car Rentals confirmation for the exact coverages, deductibles, and limits that apply to your Fort Worth reservation.

CDW/LDW does not cover tyres, undercarriage, roof, or personal belongings. Report any incident to National immediately to preserve your cover.

What taxes and airport fees apply to a National hire in Fort Worth?

Hiring a National vehicle at DFW Airport in Fort Worth involves several taxes and fees on top of the base hire rate. These are among the higher combined tax burdens in the United Kingdom due to Texas-specific charges stacking together.

Typical fees and taxes for a National hire at Fort Worth DFW include:

  • Texas state vehicle hire tax: 10% of the base rate
  • Local Tarrant County hire tax: approximately 6%
  • Airport concession recovery fee (ACRF): typically 10% to 12% of the base rate, charged by DFW Airport
  • Customer facility charge (CFC): approximately GBP 4.50 per day, covering the Rental Car Centre shuttle and facility

These charges are separate from your prepaid rate and are generally due at the National counter in Fort Worth at pickup. Your Hola Car Rentals confirmation will show which fees are included in your prepaid total and which are listed under total to pay at destination.

If your confirmation shows taxes and fees as included, you should not be billed again for those items at the counter. If you are charged for something not disclosed on your confirmation, Hola Car Rentals No Extra Charges© Coverage may apply after verification.

Can I pick up a National hire in Fort Worth and return it to a different city?

Yes, one-way hires are possible with National in Fort Worth, but a drop-off fee may apply depending on your return location.

Common patterns for National one-way hires from Fort Worth include:

  • Fort Worth DFW Airport to another Texas city such as Houston, Austin, or San Antonio: a drop-off fee typically applies and varies by distance and vehicle class
  • Fort Worth to another state: a drop-off fee usually applies and can be higher for long-distance routes
  • Fort Worth DFW Airport to a centre in Fort Worth or nearby city: may or may not carry a fee depending on the specific route

The drop-off fee for your National booking is shown during the booking process on the Hola Car Rentals website under the to pay at destination section. It is not included in your prepaid rate and cannot be prepaid. Review your booking confirmation to confirm whether a fee applies to your specific route.

Cross-border one-way hires, for example from Fort Worth into Mexico, are generally restricted or not permitted. Always confirm cross-border rules with National before driving across state or country borders, as unauthorised travel can void your cover.

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