National Car Hire
in Fort Wayne

Hola Car Rentals is the only premium partner of the top car hire brands operating in Fort Wayne, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Fort Wayne.

No. With Hola Car Rentals, all costs and charges for your booking in Fort Wayne are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Fort Wayne charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car hire counter at Fort Wayne International Airport (FWA) is located inside the terminal building at 3829 W Ferguson Rd, Fort Wayne, IN 46809. There is no shuttle or consolidated hire centre to reach, the counter is in-terminal, and after completing your paperwork you take a short walk directly to the car lot.

When you arrive at Fort Wayne International Airport, follow the car hire signs inside the terminal to the National desk. Present your driver’s licence, booking confirmation, and credit card. From baggage claim to driving away typically takes 20 to 45 minutes, depending on queue length.

Counter hours at the National location in Fort Wayne are generally daily from early morning through late evening, with extended hours on busier travel days. If you are returning the vehicle after hours, a key drop box is available at the lot near the return area at 4100 Ferguson Rd, Fort Wayne, IN 46809.

To pick up your National hire car in Fort Wayne, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID (required for visitors arriving from outside the United Kingdom)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are a foreign national

If your driver’s licence is not issued in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the National counter in Fort Wayne. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Hiring from the National counter at Fort Wayne International Airport (FWA) means your base rate is subject to several local and state charges that are added on top of the advertised price. Understanding these fees helps you avoid surprises at pickup.

Typical charges at the Fort Wayne airport National location include:

• Indiana state sales tax of 8%
• Customer Facility Charge (CFC) of up to US$4.50 per day
• Concession Recovery Fee, typically 10% to 15% of the base rate, charged by National for operating at Fort Wayne International Airport
• Allen County vehicle hire tax of 5%

Combined, these surcharges can add 13% to 20% above your base hire rate. If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the National counter in Fort Wayne. If you are charged for something not listed on your confirmation, keep all paperwork and contact support after the hire ends.

Off-airport National or affiliated locations in Fort Wayne, such as those away from FWA, generally avoid the CFC and concession fees, which can result in significantly lower total costs.

When driving a National hire car from Fort Wayne, the main toll road you may encounter is the Indiana Toll Road (I-90), a 157-mile east-west highway across northern Indiana. Certain river bridges in the region also charge tolls. The Indiana Toll Road accepts E-ZPass, I-Pass (Indiana's transponder system), cash at some booths, and cashless video tolling via licence plate capture.

Your National hire vehicle in Fort Wayne comes pre-equipped for electronic toll processing. At the counter, you can choose between two options:

• Enroll in National's TollPass programme, charged at US$3.95 per day (maximum US$19.75 per hire) on days you use a toll road, plus the actual toll amounts
• Decline the programme and pay tolls manually where cash booths are available, or allow the hire company to bill tolls via video/plate capture after the hire ends, which typically carries higher rates plus administrative fees

If you do not enrol and drive through a cashless toll on the Indiana Toll Road, National will bill the toll to your card on file, often 4 to 6 weeks after your hire, at video or cash rates plus processing fees. To avoid unexpected post-hire charges, decide at the Fort Wayne pickup counter which option suits your planned route.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National hire in Fort Wayne.

This benefit is especially useful if you plan to drive the Indiana Toll Road (I-90) or cross any of the toll bridges in the Fort Wayne region, as those charges can add up over a multi-day hire.

To claim your cashback after returning your National vehicle in Fort Wayne:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the National counter, and a toll receipt or statement showing charges paid during the hire period

The refund is calculated as the lesser of your actual toll costs or 5% of your booking total. For example, if your booking total was US$400, the maximum cashback is US$20. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a major credit card in the main driver’s name is required to hire from National in Fort Wayne. The card must have the driver’s name physically printed on it and must be presented as a physical card at the counter.

At pickup, National places a temporary authorisation hold on your credit card to cover the security deposit. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and hire duration.

Important points to bear in mind at the Fort Wayne National counter:

• Debit cards and prepaid cards are not accepted for the security deposit hold
• Digital wallets and virtual card numbers are not accepted
• The card must belong to the main driver, not a third party
• Even if you prepay your booking online, you must still present a physical credit card at the National counter in Fort Wayne

The hold is released after you return the vehicle, but your bank controls how quickly the funds become available again, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined.

Yes, Fort Wayne has several road features that can be disorienting for drivers unfamiliar with the area, and National hire car visitors should be aware of them before setting out.

The most notable is the Diverging Diamond Interchange (DDI) at I-69 and DuPont Road, Indiana's first DDI, opened in 2014. In a DDI, traffic briefly crosses to the left side of the road over the bridge, which allows free-flow turns without traditional traffic signals. If you have not driven through one before, follow the lane markings carefully and reduce speed.

Other driving features specific to Fort Wayne that National hire car customers may find unexpected:

• The I-469 beltway loops 31 miles around the city and is the main bypass for avoiding downtown Fort Wayne; heavy truck traffic is common on arterial roads due to the city’s industrial character
• Some arterials such as Washington Boulevard and Pontiac Street have been narrowed or reconfigured under Complete Streets improvements, with curb extensions and protected paths that reduce lane width
• Roundabouts are expanding rapidly throughout Fort Wayne, at a pace exceeding typical U.S. suburban adoption
• The US 30 corridor has high crash rates and ongoing construction, with some direct access roads closed and right-turn-only restrictions at certain intersections

Allowing extra navigation time on your first day with the National hire car in Fort Wayne is advisable.

The minimum age to hire from National in Fort Wayne without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the National counter in Fort Wayne.

For National, Alamo, and Enterprise, the additional driver fee for drivers under 25 is US$15 per day, and this applies to both the main driver and any additional drivers who are under 25.

Drivers under 25 hiring in Fort Wayne should also be aware of vehicle class restrictions. Most premium, full-size, luxury, convertible, and speciality categories are limited to renters aged 25 and older. Economy, compact, and intermediate SUV classes are generally available to younger renters.

Indiana is not one of the states (such as New York or Michigan) that legally requires hire companies to hire to drivers aged 18 and older, so the standard National policy of 21 as the minimum age applies at the Fort Wayne location.

If you are between 21 and 24, Budget for the daily surcharge when comparing total hire costs at the Fort Wayne National counter, as it can significantly increase the overall price of your hire.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your National hire in Fort Wayne, such as a medical emergency on the Indiana Toll Road or a breakdown on I-469 far from the city centre.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free). You can also contact via WhatsApp at +1 208 910 1001 or email [email protected]. When you call, have your full name, your Hola Car Rentals confirmation number, your current location in Fort Wayne or on the road, and a brief description of the situation ready.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors hiring a National brand vehicle in Fort Wayne who are travelling from outside North America. It also does not cover damage to the hire car itself, which is handled separately by CDW/LDW cover.

Yes, you can add an additional driver to your National hire in Fort Wayne, either at no cost if your booking confirmation explicitly states the additional driver is included, or for a fee of US$15 per day at the National counter in Fort Wayne if it is not included in your rate.

To add an additional driver at the Fort Wayne National counter:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence and any required ID documents
• Both the main driver and the additional driver must sign the hire agreement
• If the additional driver’s licence uses a non-Latin alphabet, an International Driving Permit is also required

Only drivers listed on the National hire agreement in Fort Wayne are covered by the vehicle’s protections, including CDW/LDW and liability cover. Anyone who drives the car without being named on the contract may void those protections entirely.

If you need to add a driver after pickup, you must visit a National branch in person to update the agreement. Phone or chat requests alone are generally not sufficient to add a driver to an active hire.

National hire cars in Fort Wayne follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup at the Fort Wayne National counter, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.

When returning your National hire in Fort Wayne:

• Refuel within approximately 10 miles of the return location at Fort Wayne International Airport (4100 Ferguson Rd, Fort Wayne, IN 46809) so the gauge does not drop below full before you arrive
• Keep your fuel receipt showing the date, time, and station address
• Take a photo of the full gauge before handing over the keys
• For after-hours returns, leave the receipt in the key drop envelope and keep a copy for your records

If you return the National vehicle in Fort Wayne with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and can generate additional charges.

Yes, one-way hires are possible with National, allowing you to pick up in Fort Wayne and return the vehicle in a different city, but a drop-off fee may apply depending on the route.

The drop-off fee is route-specific and varies based on the distance between Fort Wayne and the return city, the vehicle class, the season, and National's current fleet positioning needs. For routes between Fort Wayne and nearby Indiana cities, a fee may or may not apply. For longer routes crossing state lines, a drop-off fee is more commonly charged.

How to check whether a drop-off fee applies to your Fort Wayne one-way hire:

• During the booking process, select your different return location and the system will display any applicable drop-off fee on the rate details page
• The fee appears under the section labelled as charges due at the destination, not on the results page
• Your booking confirmation will also list the fee if one applies

Cross-border one-way hires, such as returning a Fort Wayne National hire in Canada, are often restricted or carry significantly higher fees. Always confirm cross-border permissions on your hire agreement before driving across state or National borders.

The drop-off fee cannot be prepaid and is paid directly at the National counter in Fort Wayne or at the return location.

The insurance and protection options included with your National hire in Fort Wayne depend on the rate plan you selected at booking. Reviewing your confirmation before arriving at the Fort Wayne National counter is the best way to know exactly what is covered.

Common coverages available for National hires in Fort Wayne include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the National hire in Fort Wayne. Some U.S. states require a minimum level of liability, but Indiana's requirements should be confirmed on your hire agreement.

CDW/LDW and liability cover are separate protections. Having one does not replace the other. Common exclusions from CDW/LDW include tyre damage, undercarriage damage, and incidents involving unauthorised drivers or prohibited use such as off-road driving.

Only drivers named on the National hire agreement in Fort Wayne are covered by these protections. If someone not listed on the contract drives the vehicle, cover may be void. Always add every driver at the counter before leaving Fort Wayne International Airport.