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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3379
3382 reviews
4.9 stars, 3382 reviews
4.9
user review 1 user review 2 user review 3 +3379
3382 reviews
4.9 stars, 3382 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 2 months ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 2 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 2 months ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 2 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 month ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 month ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 month ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 4 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 4 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 4 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 4 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 4 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 3 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 2 weeks ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 2 weeks ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 2 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 1 week ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 1 week ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 2 weeks ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 1 week ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 1 week ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 1 week ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 10 hours ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Bj Virtue
Bj Virtue
5 4 days ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 4 days ago
"Excellent service"
Tanner Blair
Tanner Blair
5 3 days ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 3 days ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 days ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Daniel Koh
Daniel Koh
5 2 days ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Anne J Harris
Anne J Harris
5 yesterday
"Good price, easy to use."
Joel Reculard
Joel Reculard
5 yesterday
"Attractive prices and comprehensive insurance"
Daniel Woods
Daniel Woods
5 10 minutes ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"

About hiring a car with National in Coral Gables

National operates out of the MIA Rental Car Centre at 3900 NW 25th Street, reached via the MIA Mover — a free automated train that departs from the 3rd level of the terminal and arrives at the 4th level of the hire facility in roughly four minutes. From wheels-down to reaching the National counter, budget 20 to 35 minutes before luggage time. Booking three or more weeks ahead typically improves availability, particularly between December and April when demand in the Miami area peaks. Driving around Coral Gables and into Miami puts you on roads that rely heavily on the SunPass electronic toll system, and several expressways are entirely cashless. National's TollPass service charges US$4.95 per day on any day a toll is incurred, capped at US$34.65 per hire period, on top of the toll amounts themselves — opting in avoids the higher pay-by-plate billing that arrives weeks after return. Fuel runs roughly US$3.79 to US$4.49 per gallon locally; returning the tank full is the straightforward way to avoid National's higher per-gallon refuelling rate. At pickup, National places an authorisation hold of typically US$300 to US$400 on a credit card in the primary driver's name — no debit cards are accepted. If your licence uses a non-Latin script such as Arabic, Chinese, or Cyrillic, bring an International Driving Permit alongside the original.

Frequently Asked Questions

What does my Hola Car Rentals booking with National in Coral Gables include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Coral Gables, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Coral Gables.

Will I face unexpected charges at the National counter in Coral Gables when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Coral Gables are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Coral Gables charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National Car Hire counter for pickups near Coral Gables?

National Car Hire does not operate a standalone counter inside Coral Gables itself. The primary National pickup point serving Coral Gables is Miami International Airport (MIA), located approximately 8 miles away at the MIA Rental Car Centre, 3900 NW 25th St, Miami, FL 33142.

To reach the National counter at MIA from the terminal, follow the purple MIA Mover signs to the third level of the Airport Terminal, take the moving walkways to the MIA Mover Station, and board the automated train to the Rental Car Centre. Once inside, proceed to the National counter on the left to collect your hire agreement and keys.

If you prefer a location closer to Coral Gables, other National brands such as Enterprise operate at 4125 Ponce De Leon Blvd, Coral Gables, FL 33146, with no shuttle required. However, if your booking is specifically with National, plan for the MIA Rental Car Centre as your pickup point and allow extra time for the MIA Mover ride from your arrival terminal.

Do toll roads affect National Car Hire trips from Coral Gables?

Yes, toll roads are very common on routes from Coral Gables, and nearly all of them are cashless, so your National hire vehicle will already include an electronic toll device or plate-based billing system.

When you pick up your National hire near Coral Gables or at Miami International Airport, you will typically be offered two options at the counter:

  • An unlimited toll package, costing approximately US$11 to US$15 per hire day, which covers all tolls during your hire period
  • A pay-per-use arrangement, where the actual toll amount plus daily or administrative processing fees are billed to your credit card after the hire, sometimes days or weeks later

Common toll roads you may encounter on trips from Coral Gables include the Florida Turnpike and I-95 Express lanes, with estimated daily toll costs of US$5 to US$20 depending on your route. If you plan to use your own visitor toll pass, inform the National counter agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

All bookings include Tolls Cashback from Hola Car Rentals, which reimburses up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.

What are the driving quirks in Coral Gables that National hire car drivers should know?

Coral Gables has several road features that can surprise drivers who are unfamiliar with the area, and knowing them in advance will help you navigate your National hire car more confidently.

  • Traffic circles and mini-roundabouts: Coral Gables has 71 traffic circles spread across residential streets. Vehicles already in the circle have the right of way, and the smaller radii can feel tighter than standard UK intersections.
  • US 1 (South Dixie Highway): This diagonal arterial cuts northeast to southwest through the city centre and intersects with Bird Road and Le Jeune Road at angles that can disorient first-time visitors. Right-turn-on-red conflicts with cyclists and pedestrians on The Underline path are also common along this corridor.
  • Miracle Mile and Giralda Avenue: Recent pedestrian-priority redesigns have widened pavements and created kerbless zones, reducing available lane width and increasing pedestrian activity near the street.
  • Narrow, tree-lined streets: Median islands and shade trees narrow many local lanes, enforcing slower speeds through geometry rather than signage alone.

When driving your National hire car in Coral Gables, reduce speed early when approaching circles, yield to pedestrians at redesigned intersections, and allow extra time for navigation on US 1 during busy periods.

How does Tolls Cashback work for National Car Hire bookings in Coral Gables?

Yes, every National Car Hire booking made through Hola Car Rentals for trips in or around Coral Gables includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire.

Here is how it works:

  • You pay tolls normally during your hire, either through the National toll programme or your own visitor pass
  • After returning the vehicle, email [email protected] within 30 days
  • Include your Hola Car Rentals reservation confirmation, the hire agreement signed at pickup, and a toll invoice or statement showing the charges
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Coral Gables National booking totalled US$500, the maximum cashback is US$25. If you paid US$18 in tolls on the Florida Turnpike or I-95 Express, you receive US$18 back. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up a National Car Hire in Coral Gables?

To collect your National hire near Coral Gables, you must present the following physical documents at the counter:

  • Your original, unexpired driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the National counter. If you are adding an additional driver to your Coral Gables National hire, that person must also be present at pickup with their own valid licence and ID.

Is a credit card required to pick up a National hire in Coral Gables?

Yes, a physical major credit card in the main driver’s name is required to pick up your National hire in or near Coral Gables. The card must have the driver’s name printed on it and must be presented in person at the counter.

The credit card is used to place a temporary authorisation hold, not a charge, on your available credit. Typical holds for standard vehicles in the United Kingdom range from approximately US$300 to US$400, though the exact amount is set by the National counter and may vary by vehicle class or hire length.

  • Debit cards are not accepted for the authorisation hold
  • Prepaid or virtual cards are not accepted
  • Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
  • The card must belong to the main driver, not a third party

Even if you prepaid your Coral Gables National booking online, you must still present a physical credit card at pickup. The hold is released after you return the vehicle, but your bank controls how quickly it appears back on your available credit, which can take up to 15 business days. Bringing a backup credit card in your name is always a good idea.

Can I add an additional driver to my National hire in Coral Gables?

Yes, you can add an additional driver to your National hire in Coral Gables, but the additional driver must be present at the counter during pickup with their own valid driver’s licence and ID.

Whether the additional driver fee is included or charged at the counter depends on your specific rate. When it is not included, National charges US$15 per day for additional drivers. Check your booking confirmation for the line that reads additional driver free of charge to confirm whether it is covered.

  • The additional driver must meet the same minimum age and document requirements as the main driver
  • If the additional driver’s licence is not in a Latin alphabet, an IDP is also required for them
  • Both the main driver and the additional driver must sign the hire agreement at the Coral Gables area National counter
  • Only drivers listed on the agreement are covered by the hire protections such as CDW and liability cover

If you need to add a driver after pickup, you must visit a National branch in person to update the agreement. Requests made by phone or chat alone are generally not sufficient to formally add a driver to the contract.

What insurance cover is included in a National Car Hire booking in Coral Gables?

The insurance and protection options included in your National hire near Coral Gables depend on the rate plan you selected. It is important to review your booking confirmation carefully before arriving at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National hire vehicle itself. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) is separate cover that protects you against bodily injury and property damage caused to others while driving. In Florida, not all hire situations automatically include state-minimum liability, so confirming this on your Coral Gables National hire agreement is strongly recommended.

  • CDW/LDW covers the hire vehicle only, not third parties
  • LIS/ALI/SLI covers third parties, not the hire vehicle
  • Personal accident and personal effects cover are separate optional extras

Travel Assistance provided through Hola Car Rentals bookings includes medical cover for up to 5 passengers, legal assistance in case of an accident, and flight cancellation protection. Note that this benefit does not apply to customers who are residents of the United Kingdom or Canada.

Does Travel Assistance cover emergencies during a National Car Hire trip from Coral Gables?

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or accident while driving your National hire car in or around Coral Gables.

Coverage typically includes:

  • Medical assistance for up to 5 passengers in the vehicle
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need emergency assistance during your National hire trip from Coral Gables, call the 24-hour line at +1 888 980 9992 (toll-free or collect), or contact via WhatsApp at +1 208 910 1001. Have your full name and Hola Car Rentals confirmation number ready when you call.

Important: this Travel Assistance benefit does not apply to customers who are residents of the United Kingdom or Canada. It is designed for international visitors travelling abroad. It also does not cover damage to the National hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Always check your specific booking confirmation for the exact terms and coverage limits that apply to your Coral Gables hire.

What is the fuel policy for National Car Hire in Coral Gables?

National Car Hire in the Coral Gables area follows a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.

  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • If you return the vehicle below the recorded starting level, National may charge a fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee

Before leaving the Coral Gables area or the MIA Rental Car Centre, ask the National agent to recommend the nearest fuel station to the return point. You can also use a navigation app to locate stations close to 3900 NW 25th St, Miami, FL 33142, if returning to the MIA Rental Car Centre. For after-hours returns, leave your fuel receipt in the return envelope and keep a photo of the full gauge as documentation.

Is there a young driver surcharge for National Car Hire in Coral Gables?

Yes, a young driver surcharge applies to National Car Hire bookings in the Coral Gables area for drivers under 25 years old. National charges US$15 per day for drivers aged 21 to 24, in addition to the base hire rate.

Florida does not have the same exceptions as New York or Michigan, where state law requires hires to drivers aged 18 and older. In the Coral Gables area, the standard minimum age to hire without a surcharge is 25.

  • Drivers aged 21 to 24 may hire but will pay the daily young-driver surcharge at the National counter
  • Certain vehicle classes such as full-size SUVs, premium, luxury, minivans, and convertibles are typically restricted to drivers aged 25 and older
  • Economy, compact, and intermediate SUV categories are generally available to younger drivers subject to the surcharge

The surcharge is paid at the counter and is not included in your prepaid booking total. If you are 21 to 24 and hiring a National vehicle for a Coral Gables trip, Budget for this additional daily fee and confirm the eligible vehicle classes when booking. Drivers under 21 are generally not permitted to hire from National at this location.

Can I pick up a National hire in Coral Gables and return it at a different location?

Yes, one-way hires are possible with National Car Hire for trips starting near Coral Gables, but a drop-off fee may apply depending on your return location and route.

The drop-off fee is route-specific and set by National. It is not a mileage or fuel charge but a separate repositioning fee that is typically taxable locally. Here is how it generally works:

  • Returning to the same airport or city: often no drop-off fee applies
  • Returning to a different city or region within Florida: a drop-off fee usually applies and varies by distance and vehicle class
  • Cross-state or long-distance one-ways: fees are higher and some routes may not be permitted

When booking your Coral Gables National hire through Hola Car Rentals, the drop-off fee will be shown on the rate details page under the section labelled To pay at destination before you confirm. Review this carefully so there are no surprises at the National counter. The fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.

If you need to change your return location after booking, contact support promptly, as mid-hire route changes must be approved by National and may increase the fee or affect availability.

What are the counter hours for National Car Hire serving Coral Gables, and what happens if I arrive late?

National Car Hire serving the Coral Gables area operates primarily from the MIA Rental Car Centre at Miami International Airport, which generally maintains extended hours to accommodate flight arrivals. However, counter hours can vary by season and are subject to change, so always confirm the hours shown on your booking confirmation before travel.

If your flight is delayed and you arrive later than your scheduled pickup time, National will typically hold your reservation for up to 24 hours from the original pickup time. If your delay extends beyond 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected] to discuss your options.

  • Delays under 24 hours: your National reservation near Coral Gables is generally held automatically
  • Delays over 24 hours: contact support immediately, as changes are not guaranteed and the booking may be forfeited without a refund
  • After-hours returns: confirm with the National counter at pickup whether a key-drop or after-hours return option is available for your specific location

When planning your Coral Gables National hire pickup, allow extra time for the MIA Mover train ride from your arrival terminal to the Rental Car Centre, especially during busy travel periods.

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