VERIFIED REVIEWS
About hiring a car with National in Coral Gables
Frequently Asked Questions
What does my Hola Car Rentals booking with National in Coral Gables include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Coral Gables, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Coral Gables.
Will I face unexpected charges at the National counter in Coral Gables when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Coral Gables are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Coral Gables charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National Car Hire counter for pickups near Coral Gables?
National Car Hire does not operate a standalone counter inside Coral Gables itself. The primary National pickup point serving Coral Gables is Miami International Airport (MIA), located approximately 8 miles away at the MIA Rental Car Centre, 3900 NW 25th St, Miami, FL 33142.
To reach the National counter at MIA from the terminal, follow the purple MIA Mover signs to the third level of the Airport Terminal, take the moving walkways to the MIA Mover Station, and board the automated train to the Rental Car Centre. Once inside, proceed to the National counter on the left to collect your hire agreement and keys.
If you prefer a location closer to Coral Gables, other National brands such as Enterprise operate at 4125 Ponce De Leon Blvd, Coral Gables, FL 33146, with no shuttle required. However, if your booking is specifically with National, plan for the MIA Rental Car Centre as your pickup point and allow extra time for the MIA Mover ride from your arrival terminal.
Do toll roads affect National Car Hire trips from Coral Gables?
Yes, toll roads are very common on routes from Coral Gables, and nearly all of them are cashless, so your National hire vehicle will already include an electronic toll device or plate-based billing system.
When you pick up your National hire near Coral Gables or at Miami International Airport, you will typically be offered two options at the counter:
- An unlimited toll package, costing approximately US$11 to US$15 per hire day, which covers all tolls during your hire period
- A pay-per-use arrangement, where the actual toll amount plus daily or administrative processing fees are billed to your credit card after the hire, sometimes days or weeks later
Common toll roads you may encounter on trips from Coral Gables include the Florida Turnpike and I-95 Express lanes, with estimated daily toll costs of US$5 to US$20 depending on your route. If you plan to use your own visitor toll pass, inform the National counter agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.
All bookings include Tolls Cashback from Hola Car Rentals, which reimburses up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.
What are the driving quirks in Coral Gables that National hire car drivers should know?
Coral Gables has several road features that can surprise drivers who are unfamiliar with the area, and knowing them in advance will help you navigate your National hire car more confidently.
- Traffic circles and mini-roundabouts: Coral Gables has 71 traffic circles spread across residential streets. Vehicles already in the circle have the right of way, and the smaller radii can feel tighter than standard UK intersections.
- US 1 (South Dixie Highway): This diagonal arterial cuts northeast to southwest through the city centre and intersects with Bird Road and Le Jeune Road at angles that can disorient first-time visitors. Right-turn-on-red conflicts with cyclists and pedestrians on The Underline path are also common along this corridor.
- Miracle Mile and Giralda Avenue: Recent pedestrian-priority redesigns have widened pavements and created kerbless zones, reducing available lane width and increasing pedestrian activity near the street.
- Narrow, tree-lined streets: Median islands and shade trees narrow many local lanes, enforcing slower speeds through geometry rather than signage alone.
When driving your National hire car in Coral Gables, reduce speed early when approaching circles, yield to pedestrians at redesigned intersections, and allow extra time for navigation on US 1 during busy periods.
How does Tolls Cashback work for National Car Hire bookings in Coral Gables?
Yes, every National Car Hire booking made through Hola Car Rentals for trips in or around Coral Gables includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire.
Here is how it works:
- You pay tolls normally during your hire, either through the National toll programme or your own visitor pass
- After returning the vehicle, email [email protected] within 30 days
- Include your Hola Car Rentals reservation confirmation, the hire agreement signed at pickup, and a toll invoice or statement showing the charges
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Coral Gables National booking totalled US$500, the maximum cashback is US$25. If you paid US$18 in tolls on the Florida Turnpike or I-95 Express, you receive US$18 back. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What documents do I need to pick up a National Car Hire in Coral Gables?
To collect your National hire near Coral Gables, you must present the following physical documents at the counter:
- Your original, unexpired driver’s licence in the main driver’s name
- A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the National counter. If you are adding an additional driver to your Coral Gables National hire, that person must also be present at pickup with their own valid licence and ID.
Is a credit card required to pick up a National hire in Coral Gables?
Yes, a physical major credit card in the main driver’s name is required to pick up your National hire in or near Coral Gables. The card must have the driver’s name printed on it and must be presented in person at the counter.
The credit card is used to place a temporary authorisation hold, not a charge, on your available credit. Typical holds for standard vehicles in the United Kingdom range from approximately US$300 to US$400, though the exact amount is set by the National counter and may vary by vehicle class or hire length.
- Debit cards are not accepted for the authorisation hold
- Prepaid or virtual cards are not accepted
- Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
- The card must belong to the main driver, not a third party
Even if you prepaid your Coral Gables National booking online, you must still present a physical credit card at pickup. The hold is released after you return the vehicle, but your bank controls how quickly it appears back on your available credit, which can take up to 15 business days. Bringing a backup credit card in your name is always a good idea.
Can I add an additional driver to my National hire in Coral Gables?
Yes, you can add an additional driver to your National hire in Coral Gables, but the additional driver must be present at the counter during pickup with their own valid driver’s licence and ID.
Whether the additional driver fee is included or charged at the counter depends on your specific rate. When it is not included, National charges US$15 per day for additional drivers. Check your booking confirmation for the line that reads additional driver free of charge to confirm whether it is covered.
- The additional driver must meet the same minimum age and document requirements as the main driver
- If the additional driver’s licence is not in a Latin alphabet, an IDP is also required for them
- Both the main driver and the additional driver must sign the hire agreement at the Coral Gables area National counter
- Only drivers listed on the agreement are covered by the hire protections such as CDW and liability cover
If you need to add a driver after pickup, you must visit a National branch in person to update the agreement. Requests made by phone or chat alone are generally not sufficient to formally add a driver to the contract.
What insurance cover is included in a National Car Hire booking in Coral Gables?
The insurance and protection options included in your National hire near Coral Gables depend on the rate plan you selected. It is important to review your booking confirmation carefully before arriving at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National hire vehicle itself. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/ALI/SLI) is separate cover that protects you against bodily injury and property damage caused to others while driving. In Florida, not all hire situations automatically include state-minimum liability, so confirming this on your Coral Gables National hire agreement is strongly recommended.
- CDW/LDW covers the hire vehicle only, not third parties
- LIS/ALI/SLI covers third parties, not the hire vehicle
- Personal accident and personal effects cover are separate optional extras
Travel Assistance provided through Hola Car Rentals bookings includes medical cover for up to 5 passengers, legal assistance in case of an accident, and flight cancellation protection. Note that this benefit does not apply to customers who are residents of the United Kingdom or Canada.
Does Travel Assistance cover emergencies during a National Car Hire trip from Coral Gables?
Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or accident while driving your National hire car in or around Coral Gables.
Coverage typically includes:
- Medical assistance for up to 5 passengers in the vehicle
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
If you need emergency assistance during your National hire trip from Coral Gables, call the 24-hour line at +1 888 980 9992 (toll-free or collect), or contact via WhatsApp at +1 208 910 1001. Have your full name and Hola Car Rentals confirmation number ready when you call.
Important: this Travel Assistance benefit does not apply to customers who are residents of the United Kingdom or Canada. It is designed for international visitors travelling abroad. It also does not cover damage to the National hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Always check your specific booking confirmation for the exact terms and coverage limits that apply to your Coral Gables hire.
What is the fuel policy for National Car Hire in Coral Gables?
National Car Hire in the Coral Gables area follows a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.
At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.
- Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- If you return the vehicle below the recorded starting level, National may charge a fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee
Before leaving the Coral Gables area or the MIA Rental Car Centre, ask the National agent to recommend the nearest fuel station to the return point. You can also use a navigation app to locate stations close to 3900 NW 25th St, Miami, FL 33142, if returning to the MIA Rental Car Centre. For after-hours returns, leave your fuel receipt in the return envelope and keep a photo of the full gauge as documentation.
Is there a young driver surcharge for National Car Hire in Coral Gables?
Yes, a young driver surcharge applies to National Car Hire bookings in the Coral Gables area for drivers under 25 years old. National charges US$15 per day for drivers aged 21 to 24, in addition to the base hire rate.
Florida does not have the same exceptions as New York or Michigan, where state law requires hires to drivers aged 18 and older. In the Coral Gables area, the standard minimum age to hire without a surcharge is 25.
- Drivers aged 21 to 24 may hire but will pay the daily young-driver surcharge at the National counter
- Certain vehicle classes such as full-size SUVs, premium, luxury, minivans, and convertibles are typically restricted to drivers aged 25 and older
- Economy, compact, and intermediate SUV categories are generally available to younger drivers subject to the surcharge
The surcharge is paid at the counter and is not included in your prepaid booking total. If you are 21 to 24 and hiring a National vehicle for a Coral Gables trip, Budget for this additional daily fee and confirm the eligible vehicle classes when booking. Drivers under 21 are generally not permitted to hire from National at this location.
Can I pick up a National hire in Coral Gables and return it at a different location?
Yes, one-way hires are possible with National Car Hire for trips starting near Coral Gables, but a drop-off fee may apply depending on your return location and route.
The drop-off fee is route-specific and set by National. It is not a mileage or fuel charge but a separate repositioning fee that is typically taxable locally. Here is how it generally works:
- Returning to the same airport or city: often no drop-off fee applies
- Returning to a different city or region within Florida: a drop-off fee usually applies and varies by distance and vehicle class
- Cross-state or long-distance one-ways: fees are higher and some routes may not be permitted
When booking your Coral Gables National hire through Hola Car Rentals, the drop-off fee will be shown on the rate details page under the section labelled To pay at destination before you confirm. Review this carefully so there are no surprises at the National counter. The fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.
If you need to change your return location after booking, contact support promptly, as mid-hire route changes must be approved by National and may increase the fee or affect availability.
What are the counter hours for National Car Hire serving Coral Gables, and what happens if I arrive late?
National Car Hire serving the Coral Gables area operates primarily from the MIA Rental Car Centre at Miami International Airport, which generally maintains extended hours to accommodate flight arrivals. However, counter hours can vary by season and are subject to change, so always confirm the hours shown on your booking confirmation before travel.
If your flight is delayed and you arrive later than your scheduled pickup time, National will typically hold your reservation for up to 24 hours from the original pickup time. If your delay extends beyond 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected] to discuss your options.
- Delays under 24 hours: your National reservation near Coral Gables is generally held automatically
- Delays over 24 hours: contact support immediately, as changes are not guaranteed and the booking may be forfeited without a refund
- After-hours returns: confirm with the National counter at pickup whether a key-drop or after-hours return option is available for your specific location
When planning your Coral Gables National hire pickup, allow extra time for the MIA Mover train ride from your arrival terminal to the Rental Car Centre, especially during busy travel periods.
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