Minivan Hire
in Sacramento

Hola Car Rentals is the only premium partner of the top car hire brands operating in Sacramento, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Sacramento.

No. With Hola Car Rentals, all costs and charges for your booking in Sacramento are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Sacramento charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After landing at Sacramento International Airport (SMF), your hire car counter is not inside the terminal. All major hire companies, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Payless, operate from the consolidated Rental Car Terminal at 6327 Aviation Dr.

To get there, follow signs after baggage claim to the ground transportation median and board the free hire car shuttle. The shuttle runs 24 hours a day, 7 days a week, approximately every 10 minutes, though waits can be longer during peak hours (4 to 10 a.m. and 8 p.m. to midnight). The full round trip, including wait time, takes roughly 25 to 35 minutes.

Once at the Rental Car Terminal, proceed to your brand's counter or kiosk to complete paperwork and collect your hire car keys. Plan for a total of 45 to 90 minutes from landing to driving away, accounting for deplaning, baggage, the shuttle, and counter processing.

Counter hours for minibus hire providers at Sacramento International Airport (SMF) vary by brand. As a general guide, most major counters at the Rental Car Terminal open around 6 to 7 a.m. and close around midnight daily. For example, Enterprise operates approximately 7 a.m. to midnight, and Avis operates approximately 6 a.m. to midnight with a 24-hour drop-off option.

The free hire car shuttle between the SMF terminals and the Rental Car Terminal runs 24 hours a day, but counter service itself ends at or around midnight for most providers. If your Sacramento flight arrives after midnight, your minibus may not be available for immediate pickup.

• Confirm your specific brand's hours on your booking confirmation before travel
• If arriving late, contact the hire company in advance to check after-hours options
• 24-hour key drop-off is available at some locations for returns

City centre locations in Sacramento, such as Enterprise on Arden Way or Avis Downtown, have shorter hours and are generally not suitable for late-night minibus pickups.

Sacramento itself does not have major toll roads within the city, but driving your minibus to the San Francisco Bay Area, which is a common trip from Sacramento, exposes you to significant toll costs. California uses the FasTrak electronic toll system statewide, and nearly all toll facilities are fully cashless.

• Bay Area bridge crossings (such as the Bay Bridge) cost approximately US$7 to US$15 per crossing
• The Golden Gate Bridge charges approximately US$9.75 with FasTrak or US$10.75 by invoice for a standard vehicle
• Express lanes on highways such as I-10 and I-110 use dynamic pricing and require a FasTrak transponder

Your Sacramento minibus hire vehicle comes equipped with an electronic toll device or plate-based billing system. At pickup you can choose an unlimited toll package (typically US$11 to US$25 per rental day) or pay per use, where actual tolls plus administrative fees are billed to your card after the rental, sometimes weeks later.

Out-of-state transponders such as E-ZPass or SunPass are not compatible with California's FasTrak system.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Sacramento minibus hire.

This is especially useful if you drive your minibus from Sacramento toward the Bay Area, where bridge tolls on routes like the Bay Bridge or Golden Gate Bridge can add up quickly. You still pay tolls normally through the hire company's programme or directly, and then claim reimbursement afterwards.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your minibus
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or invoice showing charges paid during the hire period

Example: if your Sacramento minibus booking total is US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive the US$30 cap. Refunds are processed to your original payment method within 7 to 10 business days after approval.

To collect your minibus hire in Sacramento, you must present the following physical documents at the counter:

• A valid, original driver's licence in the main driver's name (not a digital copy)
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets (required for visitors travelling from abroad)

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit at Sacramento hire counters. Bring a physical major credit card with sufficient available credit to cover the hold, which is typically US$300 to US$400 for a standard vehicle in the United States. Holds for a minibus may be higher.

Minibus hires in Sacramento follow a Full-to-Full fuel policy. You receive the minibus with a full tank and must return it full to avoid extra charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.

When returning your minibus to Sacramento International Airport (SMF) or a city centre location, refuel within approximately 10 miles of the return point so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

• Returning the minibus below full may result in a fuel shortfall charge at the hire company's rate, which is typically higher than pump price, plus a refuelling service fee
• If the minibus was not full at pickup, the starting level must be noted on the agreement and you only need to return it at that same level
• For after-hours returns at Sacramento Airport, leave the receipt in the key envelope and keep a photo of the full gauge on your phone

Ask the Sacramento counter agent for the nearest fuel station to the return location when you pick up your minibus.

To hire a minibus in Sacramento without an age surcharge, the main driver must be at least 25 years old. Minibuses are a restricted vehicle class, meaning drivers aged 21 to 24 are generally not eligible to hire this category in Sacramento or elsewhere in California.

California is not New York or Michigan, where state law requires hire companies to serve drivers aged 18 and older. In Sacramento, the standard policy applies: drivers under 25 face surcharges and class restrictions, and minibuses are specifically listed among the vehicle types reserved for drivers 25 and older.

• Drivers aged 21 to 24 should consider booking a smaller vehicle class such as Economy, Compact, or Compact SUV
• Drivers under 21 cannot hire in Sacramento under standard policies
• All drivers, regardless of age, must present a valid licence and a major credit card in their name at the Sacramento counter

If you are unsure whether your age qualifies for a minibus hire in Sacramento, check the vehicle class restrictions shown during the booking process or contact customer service before confirming your reservation.

Yes, you can add an additional driver to your minibus hire in Sacramento, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line that reads "Additional driver free of charge." If it is not listed, the following fees typically apply at Sacramento counters:

• Alamo, National, Enterprise: US$15 per day
• Avis, Budget, Payless: US$13 per rental day, capped at US$65
• Hertz, Dollar, Thrifty: US$13.50 per rental day, capped at US$189

The additional driver must be present at the Sacramento pickup counter with a valid driver's licence and must sign the hire agreement. If their licence is not in English or does not use a Latin alphabet, they will also need an International Driving Permit.

Only drivers listed on the hire agreement are covered by the minibus's protections such as CDW and liability cover. Anyone who drives the Sacramento minibus without being named on the contract may void those protections entirely.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Sacramento minibus hire, such as a breakdown on I-80 or a medical situation while travelling through Northern California.

Coverage typically includes:

• Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents)
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. It also does not cover damage to the Sacramento minibus itself (that is handled by CDW) or liability to third parties (covered by LIS).

Review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, a security deposit hold is required for every minibus hire in Sacramento. At pickup, the hire company places a temporary authorisation on your credit card. This is not a charge, but it reduces your available credit until the hire is closed and your bank releases the hold.

For standard vehicles in the United States, typical holds range from US$300 to US$400. For a minibus, the hold may be higher depending on the brand, location, and hire period.

• Only a physical, major credit card in the main driver's name with the driver's name printed on the card is accepted
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at Sacramento counters
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel dates to prevent fraud blocks on the authorisation

After you return the Sacramento minibus, the hold is released by the hire company, but your bank controls when it reappears in your available balance. This can take up to 15 business days.

When hiring a minibus in Sacramento, two main types of protection are relevant: damage cover for the vehicle itself and liability cover for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Sacramento minibus is damaged or stolen. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others while driving the minibus in Sacramento. Some U.S. states require a minimum liability amount, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Sacramento minibus booking.

• CDW covers the hire minibus; LIS covers others
• Neither covers your personal belongings (that requires PEC) or your own injuries (that requires PAI)
• Only drivers named on the hire agreement are covered
• Prohibited use such as off-road driving or driving under the influence voids cover

Check your booking confirmation to see which protections are included in your Sacramento minibus rate before arriving at the counter.

Yes, after-hours returns are available at Sacramento International Airport (SMF). The Rental Car Terminal at 6327 Aviation Dr accepts vehicle returns outside counter hours, and some providers such as Avis offer a 24-hour drop-off option.

To return your Sacramento minibus after hours:

• Drive to the Rental Car Terminal and follow signs to your brand's return lane
• Park the minibus in the designated return area
• Note the fuel level and mileage, and take a photo of the dashboard
• Deposit the keys in the after-hours key drop box at your brand's counter
• Keep a copy of your hire agreement and any fuel receipts

After dropping off the minibus, take the free 24-hour shuttle back to the SMF terminals. The shuttle runs continuously and takes approximately 25 to 35 minutes round trip.

Note that liability for the vehicle may remain with you until the hire company formally checks it in during business hours. Confirm the after-hours procedure with your specific Sacramento hire brand when you pick up the minibus, as processes can vary.

Yes, one-way minibus hires from Sacramento to another city are generally available, but a drop-off fee may apply depending on the route, hire company, and vehicle class.

Common patterns for Sacramento minibus one-way hires:

• Sacramento to another city in California (such as Los Angeles or San Francisco): a drop-off fee typically applies and varies by distance and brand
• Sacramento airport to a Sacramento city centre location: often no drop-off fee for same-city routes
• Sacramento to another state: usually permitted but may carry a higher fee or require partner approval

The drop-off fee for your Sacramento minibus reservation is shown during the booking process under the "To pay at destination" section. It cannot be prepaid and is paid directly at the counter. This fee is separate from fuel, tolls, and taxes.

If you change your return location after booking, the one-way fee may be recalculated and a new fee could apply. Mid-rental route changes must be approved by the hire partner. Review your confirmation carefully before collecting your Sacramento minibus to confirm the drop-off terms.