Minivan Hire
in Nashville

Hola Car Rentals is the only premium partner of the top car hire brands operating in Nashville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Nashville.

No. With Hola Car Rentals, all costs and charges for your booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After collecting your bags at Nashville International Airport (BNA), follow the signs towards the Ground Transportation Centre on Level 1 of Terminal Garage 2. Your hire vehicle counter is located there alongside the other major hire brands operating at BNA.

Once you have checked in at the counter, a dedicated shuttle will take you to the Rental Car Facility where your vehicle will be ready. Allow approximately 45 to 60 minutes from landing to departure, and add an extra 15 to 30 minutes during peak travel periods or if your vehicle requires a detailed inspection at pickup.

Key steps to follow:

• Exit baggage claim and follow signs to Rental Cars or Shuttles
• Check in at your brand's counter on Level 1 of Terminal Garage 2
• Board the dedicated shuttle to the Rental Car Facility
• Present your driving licence, credit card, and booking confirmation

If you booked through an off-site provider, separate shuttle instructions will apply. Check your booking confirmation for those details before you land in Nashville.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so driving a hire vehicle in Nashville means you will not encounter any toll charges on any route within the state.

Common routes such as I-40 between Nashville and Knoxville, I-65 towards Memphis, and all roads within the Nashville metro area are completely toll-free. Hire companies like Avis, Hertz, Enterprise, and others do offer toll transponder programmes, but those are unnecessary for a hire vehicle used exclusively in Nashville or elsewhere in Tennessee.

There are also no congestion charges, emissions zones, or city-centre driving fees in Nashville. You can navigate freely without enrolling in any toll programme or worrying about automated billing.

If your Nashville hire vehicle takes you into neighbouring states such as Georgia or North Carolina, toll roads may exist there. In that case, the toll device already installed in your vehicle would apply, and you can choose between an unlimited daily toll package at the counter or pay-per-use billing with administrative fees added.

To collect your hire vehicle in Nashville, you must bring the following physical documents to the counter:

• Your original, unexpired driving licence (physical copy, not digital)
• A major credit card with your name printed on the card, in the main driver’s name, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

Debit cards and prepaid cards are not accepted for the authorisation hold at Nashville hire counters. Even if you prepaid your vehicle booking online, a physical major credit card is still required at pickup. All documents must be physical originals; digital versions shown on a phone will not be accepted.

Yes, Tolls Cashback is included with every hire vehicle booked through Hola Car Rentals, including Nashville bookings, even though Tennessee has no toll roads.

Since Nashville and the rest of Tennessee are toll-free, you are unlikely to incur toll charges during a typical Nashville hire vehicle period. However, if your trip takes you into a neighbouring state where tolls do apply, the benefit still covers you. Hola Car Rentals will reimburse the lesser of the total tolls paid or up to 5% of your total booking value.

To claim your cashback after returning your Nashville hire vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When you pick up your hire vehicle in Nashville, the rental partner will place a temporary authorisation hold on your credit card. For standard hires in the United States, this hold is typically around US$300 to US$400, though the exact amount can be higher for a minivan or larger vehicle class depending on the brand, the specific Nashville location, and the season.

This hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle, though your bank may take up to 15 business days to reflect the release.

Important things to keep in mind:

• Only a physical major credit card in the main driver’s name with the name printed on the card is accepted for the deposit
• Debit cards and prepaid cards are not accepted
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel to Nashville to prevent fraud blocks on the authorisation

The exact hold amount is set by the rental desk at Nashville and cannot be confirmed in advance. Make sure your card has sufficient available credit to cover both the hold and any expected charges during your hire.

No, drivers under 25 cannot hire a vehicle in Nashville. Minivans are among the vehicle classes that hire companies restrict to drivers aged 25 and older throughout the United Kingdom, including all Nashville locations.

While drivers aged 21 to 24 can hire certain vehicle categories in Nashville (typically economy, compact, and intermediate saloons or compact SUVs), the minivan class is specifically excluded for under-25 renters at all major partner brands including Avis, Hertz, Alamo, Enterprise, Budget, and others.

If you are between 21 and 24 and need a larger vehicle for your Nashville trip, consider booking a standard SUV or full-size saloon instead, as availability of those classes for under-25 renters varies by partner. A young-renter surcharge will still apply to any vehicle you do hire.

Tennessee is not one of the states (like New York or Michigan) that legally requires hire companies to serve drivers aged 18 and older, so the standard 25-minimum policy applies in Nashville across all vehicle classes including minivans.

Returning your minivan hire vehicle at Nashville International Airport (BNA) is straightforward. Follow the signs for the Rental Car Facility from I-40 or Donelson Pike and drive directly to the return area. An agent will check in the vehicle and close your contract.

After dropping off your Nashville minivan, a shuttle will take you back to the terminal. Allow extra time if your flight departs soon, as shuttle frequency can vary during busy periods.

Before returning your minivan in Nashville, make sure to:

• Refuel within approximately 10 miles of the Nashville Airport return location to comply with the Full-to-Full fuel policy
• Keep your fuel receipt showing the date, time, and station address in case of any dispute
• Take a photo of the dashboard showing the fuel gauge at full
• Remove all personal belongings from the minivan before handing it over

If you return the minivan outside of counter hours, follow the key-drop instructions provided in your hire agreement and keep a photo record of the vehicle's condition. Note that liability for the vehicle may continue until the hire company formally checks it in the next business day.

When hiring a vehicle in Nashville, two main types of cover are worth understanding before you reach the counter.

The first is Collision Damage Waiver or Loss Damage Waiver (CDW/LDW). This reduces your financial liability for damage to the vehicle itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

The second is Third-Party Liability (LIS/ALI/SLI). This covers bodily injury and property damage you may cause to others while driving your Nashville hire vehicle. Some UK states require hire companies to include a state-minimum liability amount, but not all do. Adding supplementary liability cover up to US$300,000 is strongly recommended for any vehicle hire in Nashville.

Additional options available at the Nashville counter include:

• Personal Accident Insurance (PAI) for your own injuries
• Personal Effects Cover (PEC) for belongings inside the vehicle
• Premium Roadside Assistance for tyre, battery, or lockout help

Review your booking confirmation to see which protections are already included in your rate before accepting anything at the Nashville counter.

Hiring a vehicle at Nashville International Airport (BNA) involves several local taxes and fees on top of the base rate. Airport hires in Nashville typically carry a combined surcharge of 20 to 30 per cent above the base price, which is common at major UK airports.

Fees you may see on your Nashville hire vehicle contract include:

• Airport Concession Recovery Fee (ACRF): charged by the hire company to recover the cost of operating at BNA
• Customer Facility Charge (CFC): a per-day fee that funds the Rental Car Facility at Nashville Airport
• Tennessee state hire tax and local Nashville surcharges
• Tourism-related surcharges specific to Davidson County

If your booking confirmation shows Taxes and Fees as Included, you should not be billed separately for those items at the Nashville counter. If the counter charges you for something already marked as included in your reservation, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after your hire is complete.

Picking up your vehicle at an off-airport location in Nashville can reduce these fees significantly, sometimes by 20 to 40 per cent, though you will need to arrange your own transport to the pickup site.

Yes, you can add an additional driver to your hire vehicle in Nashville, either at no cost if your rate includes it or for a daily fee paid at the counter if it does not.

Check your booking confirmation before arriving at the Nashville counter. If it states Additional Driver Free of Charge, the first extra driver is covered. If not, the daily fees by partner are:

• Avis, Budget, Payless: US$13 per hire day, capped at US$65 (plus taxes)
• Hertz, Thrifty, Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)
• Alamo, National, Enterprise: US$15 per day (plus taxes)

The additional driver must be present at the Nashville pickup counter with their own valid driving licence. If their licence is not in English and does not use a Latin alphabet, they will also need an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement before leaving with the vehicle.

Only drivers listed on the hire agreement are covered by the vehicle’s insurance protections. Anyone not named on the contract who drives the Nashville vehicle may void cover entirely.

The standard fuel policy for a vehicle in Nashville is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid refuelling charges.

At pickup in Nashville, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the gauge.

When returning your Nashville vehicle:

• Refuel within approximately 10 miles of the Nashville Airport return location so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Take a photo of the full gauge before handing over the keys

If you return the vehicle below the recorded starting level, the hire company will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative fee. Using the correct fuel type is also important; wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Some Nashville counter locations may offer a Prepaid Fuel option. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value.

Yes, most hire vehicle bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, though this benefit does not apply to customers who are residents of the United Kingdom or Canada.

If you are visiting Nashville from outside North America and something goes wrong during your hire, such as a medical emergency, a highway breakdown requiring legal assistance, or luggage lost by your airline, this cover can help. Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day while in Nashville or anywhere during your trip, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your full name and your Hola Car Rentals confirmation number ready when you call.

This cover does not replace CDW/LDW for damage to the vehicle itself, nor does it cover third-party liability. Review your booking confirmation for the exact terms and coverage limits that apply to your Nashville reservation.

Yes, one-way hire vehicle rentals from Nashville to another city are possible, but a drop-off fee will likely apply and the amount varies by route, hire partner, vehicle class, and season.

When searching for a one-way vehicle hire on the Hola Car Rentals website, select a different return location and the system will calculate whether a drop-off fee applies for your specific Nashville route. If a fee exists, it will appear under the To Pay at Destination section on the booking details page and on your confirmation.

Things to keep in mind for a one-way Nashville hire:

• Same-city routes (for example, Nashville Airport to downtown Nashville) often carry no drop-off fee
• Routes between Nashville and another city or state typically do carry a one-way fee
• Cross-border one-way rentals (for example, Nashville to Canada) may be restricted or require special authorisation from the hire partner
• The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking

If you need to change your return location after booking your Nashville vehicle, contact support as soon as possible. Mid-rental route changes must be approved by the hire partner and may increase the fee or affect availability.