Minivan Hire
in Hawaii

Hola Car Rentals is the only premium partner of the top car hire brands operating in Hawaii, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Hawaii.

No. With Hola Car Rentals, all costs and charges for your booking in Hawaii are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hawaii charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your hire van in Hawaii is collected at the Consolidated Rent-A-Car facility, known as CONRAC, located opposite Terminal 2 baggage claim at Honolulu International Airport (HNL). Entrances are near baggage claim exits 26 and 31.

All major brands available for van hire in Hawaii operate from this facility, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. You do not need to take a shuttle to reach CONRAC from Terminal 2; simply follow the car hire signs from the baggage claim area.

Counter hours at CONRAC are generally 5:00 AM to 11:00 PM daily, with select brands such as Hertz offering limited service between midnight and 1:00 AM on certain days. If you are arriving outside standard hours, confirm after-hours key drop availability directly with your brand before travel.

For van hire on Maui, collection is available at Kahului Airport (OGG) through select providers. Smaller Hawaiian airports such as Kapalua-West Maui do not have on-site hire counters, so a shuttle to an off-site location would be required.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Hawaii. Drivers of a hire van in Hawaii will not encounter any cashless toll systems, transponder requirements, or congestion charges on any of the islands.

Unlike many U.S. mainland destinations, Hawaii has no electronic toll programmes, no pay-per-use toll lanes, and no city-centre driving fees similar to those found in other states. This means you can drive your hire van across Hawaii's paved highways and urban routes without any toll-related costs or billing surprises after your hire ends.

Hawaii does apply hire-specific taxes and surcharges, such as a hire motor vehicle surcharge tax and general excise tax, but these are separate from tolls and are unrelated to road usage fees. You will see these reflected in your booking confirmation or as amounts due at collection.

To collect your hire van in Hawaii, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name
• A physical major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and is not valid without your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the hire van counter in Hawaii. Debit cards and prepaid cards are not accepted for the authorisation hold.

Yes, Tolls Cashback is included with every hire van booked through Hola Car Rentals, including rentals in Hawaii. Because Hawaii has no toll roads, you are unlikely to incur toll charges while driving your hire van on the islands themselves.

However, if your trip involves driving in other U.S. states before or after your Hawaii visit, or if any toll-related charges appear on your hire invoice, the Tolls Cashback benefit still applies. Hola Car Rentals will reimburse the lesser of the total tolls you paid or up to 5% of your total booking value.

To claim your cashback after returning your hire van in Hawaii:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation
• Attach a copy of the hire agreement signed at collection
• Provide a receipt or statement showing any toll charges paid

Refunds are processed to the original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

The minimum age to hire a van in Hawaii without a young-driver surcharge is 25. Drivers aged 21 to 24 may still hire in Hawaii, but they will be subject to a daily young-renter surcharge and face vehicle-class restrictions.

Vans are specifically listed as a restricted vehicle class for under-25 renters at most major brands. This means that if you are between 21 and 24, you may not be eligible to hire a van in Hawaii and should confirm availability with the specific brand before booking.

Typical young-renter surcharges in Hawaii vary by brand:

• Avis, Budget, and Payless: approximately US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: approximately US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: approximately US$15 per day plus taxes

Drivers under 21 are generally not permitted to hire a van in Hawaii. Hawaii does not fall under the New York or Michigan exceptions that require hires to drivers aged 18 and older.

It depends on your driving licence. For most hire van rentals in Hawaii, a valid foreign driving licence is accepted. However, an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your licence is in English or uses the Latin alphabet but is issued by a non-English-speaking country, an IDP is strongly recommended but not strictly required in most cases. Hire counter staff in Hawaii may request it, so carrying one avoids any risk of being refused the hire van.

Key points to remember about the IDP for your Hawaii hire van rental:

• The IDP is a translation document only, not a standalone licence
• You must carry both your original licence and the IDP together
• Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders
• All documents presented at the counter must be physical originals

When collecting your hire van in Hawaii, you will typically encounter two main types of cover to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): This reduces your financial liability for damage to the hire van itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): This covers bodily injury and property damage you may cause to others while driving the hire van in Hawaii. Some U.S. states require a minimum level of liability to be included, but this is not universal. Hola Car Rentals strongly recommends adding supplementary liability cover up to US$300,000.

CDW and LDW do not cover tyres, the undercarriage, the roof, or personal belongings inside the hire van. Only drivers listed on the hire agreement are covered.

If your booking includes cover, verify the details on your confirmation before arriving at the Hawaii counter. Optional extras such as child seats or GPS are paid separately at the counter and are not part of CDW or liability cover.

Your hire van in Hawaii uses a Full-to-Full fuel policy by default. You receive the hire van with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Hawaii hire van:

• Check the fuel gauge with the agent at collection and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge when you collect the hire van
• Refuel within approximately 10 miles of the return location before dropping off the hire van
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the hire van in Hawaii with less than a full tank, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative service fee. Asking the agent at collection about the nearest fuel stations to the return location is always a good idea.

Yes, most hire van bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection. This benefit is designed for international visitors and covers situations that can arise during your time in Hawaii.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is particularly useful if you experience a medical emergency while driving your hire van across Hawaii's islands, or if you need legal support following a traffic incident. Pre-existing medical conditions are not covered.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: This Travel Assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the hire van itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI).

No, a standard one-way hire van between different Hawaiian islands is not possible with a single reservation, because inter-island travel requires a flight or ferry and hire vehicles cannot be transported between islands. You would need to book a separate hire van on each island you plan to visit.

One-way hire vans within the same island, such as collecting at Honolulu Airport and returning at a different location on Oahu, may be available but could carry a drop-off fee. This fee is route-specific and varies by hire brand, vehicle class, and season.

When a drop-off fee applies to your Hawaii hire van, it will appear in the booking details under the section labelled as amounts due at the destination. It cannot be prepaid and is settled directly with the hire partner at collection or return.

If you need to change your return location after booking your Hawaii hire van, contact support as soon as possible, since mid-rental route changes must be approved by the partner location and may result in re-pricing or an adjusted drop-off fee.

When you collect your hire van in Hawaii, the hire partner will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically between US$300 and US$400, though the exact amount for a hire van in Hawaii may be higher depending on the brand, location, and season.

Key things to know about the deposit for your Hawaii hire van:

• The hold is a temporary authorisation, not a charge, but it reduces your available credit until your bank releases it after the hire ends
• Banks can take up to 15 business days to reflect the release, sometimes longer
• Only a physical major credit card with the driver’s name printed on the card is accepted for the deposit
• Debit cards, prepaid cards, and virtual cards are not accepted
• The card must be in the main driver’s name

Bring a backup credit card in your name in case your primary card is declined. Notify your bank before travelling to Hawaii to prevent fraud blocks on in-person authorisations.

Yes, you can add an additional driver to your hire van in Hawaii, either as part of your rate if it is included, or by paying a daily fee at the counter if it is not.

Daily additional driver fees for hire vans in Hawaii vary by brand:

• Alamo, National, and Enterprise: US$15 per day plus taxes
• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes

To add an additional driver to your Hawaii hire van at the counter:

• The additional driver must be physically present at collection
• They must present a valid driving licence and any required IDP
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements for Hawaii

Only drivers listed on the hire agreement are covered by CDW/LDW and liability protections. Anyone not named on the contract who drives the hire van in Hawaii may void your cover.

Hawaii's paved highways and main roads on Oahu, Maui, and Kauai are fully accessible to a standard hire van. There are no statewide restrictions that prevent hire vans from travelling on public roads designed for passenger vehicles.

However, there are important limitations to be aware of when driving a hire van in Hawaii:

• Off-road and unpaved tracks on the Big Island and Kauai require a 4x4 vehicle. Hire agreements typically prohibit hire vans from being driven on unpaved or restricted roads, and doing so may void your CDW/LDW cover
• Hire vans are not suitable for certain rugged terrain areas, even if those areas are technically accessible by road
• Hawaii's child restraint laws apply to all hire vehicles: children under 4 must be in an approved safety seat, and children aged 4 to 7 must use a booster seat

If you plan to explore remote areas of Hawaii during your hire van, confirm with the hire partner at collection which roads are permitted under your agreement. Driving in restricted areas can result in additional charges and loss of insurance protections.