Minivan Hire
in Calgary

Hola Car Rentals is a premium partner of the leading car hire companies in Calgary, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Calgary.

No. With Hola Car Rentals, all costs and charges for your booking in Calgary are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Calgary charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Picking up your minivan at Calgary International Airport depends on whether your provider operates on-site or off-site.

• On-site providers (such as Budget): After baggage claim, follow signs up one level to the Departures hall via escalators or lift. Exit through Doors 1 to 8, cross the roadway, and enter the Rental Car Centre building directly in front of you. Find your rental company's customer service desk, complete paperwork, then proceed to the adjoining parkade to collect your minivan from your assigned bay.
• Off-site providers: Remain on the Arrivals Level and proceed to Bus Bay 21 or 22 (outside Doors 5 or 15) to board the shuttle to your provider's lot. For example, Zoom Rent-A-Car operates a shuttle from Bay 22 and is approximately five minutes from the Calgary airport. Ascent Car Rental operates from the Park2Go lot at 2121 100 Ave NE; show your emailed parking code to the shuttle driver.

Plan for 30 to 45 minutes from landing to driving away, accounting for baggage, customs, the shuttle ride, vehicle inspection, and paperwork for your Calgary minivan.

No, there are no toll roads anywhere in Alberta, so driving your minivan in Calgary and throughout the province is completely toll-free.

Alberta has no toll systems, cashless toll lanes, transponder programmes, or congestion charges of any kind. There are no fees similar to London's ULEZ, no highway tolls on routes like Deerfoot Trail, and no city-centre driving charges in Calgary. You can drive your minivan on any road in the Calgary area without worrying about toll bills or administrative fees from the rental company.

If your Calgary minivan trip takes you into other provinces that do have toll roads, such as Ontario's Highway 407 (407 ETR), those tolls would apply. In that case, the Tolls Cashback benefit included with your booking lets you claim up to 5% of your total booking value back for any tolls paid during your rental period.

To collect your minivan in Calgary, bring the following physical documents to the rental counter:

• Your original, unexpired driver's licence with a photograph (digital copies are not accepted).
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold.
• Your passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside Canada).

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English languages, an IDP is strongly recommended as a translation aid when picking up your Calgary minivan.

All documents must be physical originals. Name mismatches between your licence, passport, and credit card are a common reason for delays at the Calgary counter, so verify everything matches before you travel.

For a minivan hire in Calgary, the rental company will place a temporary authorisation hold on your credit card at pickup. The hold is not a charge but it reduces your available credit until released after you return the vehicle.

Typical holds in Canada range from CA$ 300 to CA$ 500 for standard vehicles, though some Calgary locations may require a minimum authorisation of approximately CA$ 750. Minivans, as a larger vehicle class, may attract holds toward the higher end of that range.

• The hold must be placed on a major credit card in the main driver's name, with the driver's name printed on the physical card.
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• After you return the minivan, the hold is released, but your bank controls how quickly it clears, which can take up to 15 business days.

Notify your bank before travelling to Calgary to prevent fraud blocks on an in-person, high-value authorisation. Bringing a backup credit card is also a good precaution in case your primary card is declined.

Yes, provincial law in Alberta requires every hire vehicle to carry third-party liability coverage, so your minivan hire in Calgary includes statutory liability by default.

This means that when you hire a minivan in Calgary through a partner brand, the minimum required third-party liability is included in the hire price as mandated by Alberta law. This coverage protects you against bodily injury and property damage you may cause to other people while driving.

However, the statutory minimum may not be sufficient for all situations. You can purchase supplementary liability insurance (LIS/ALI/SLI) to increase your coverage limits, which is available as an add-on at the Calgary counter or during booking. Higher limits are worth considering, especially when driving a larger vehicle like a minivan where the potential for damage in an incident can be greater.

Third-party liability does not cover damage to the minivan itself. For that, you would need Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage, which is separate.

Yes, you can add an additional driver to your Calgary minivan hire, but the extra driver must be present at the pickup counter with their own valid driver's licence and any required identification.

Whether the additional driver fee is included or charged at the counter depends on your rate:

• Avis and Budget: CA$ 13 per hire day plus taxes, capped at CA$ 65 plus taxes. Additional drivers must be at least 25 years old.
• Hertz, Thrifty, and Dollar: CA$ 13.50 per hire day plus taxes, capped at CA$ 189 plus taxes.
• Alamo, National, and Enterprise: CA$ 15 per day plus taxes.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" before arriving at the Calgary counter.

Only drivers listed on the hire agreement are covered by the minivan's insurance protections. If someone not named on the contract drives the Calgary minivan, coverage may be void and additional charges could apply.

Your Calgary minivan hire uses a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid extra charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.
• During your hire, use the correct fuel type. Wrong-fuel incidents are not covered by the fuel policy.
• Before returning the minivan in Calgary, refuel within approximately 15 km of the return location so the gauge does not drop below full during the drive back.
• Keep your final fuel receipt showing the date, time, and station address as proof.

If you return the Calgary minivan with less than a full tank, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. Returning full is always the most cost-effective option.

For after-hours returns at Calgary Airport, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone.

Yes, one-way minivan hires in Calgary are possible, but a drop-off fee may apply depending on your return location, the hire partner, and the vehicle class.

Common patterns for Calgary one-way hires:

• Same-city routes (for example, Calgary Airport to a Calgary downtown location): often no drop-off fee.
• Calgary to another Alberta city or a different province: a drop-off fee typically applies, and the amount varies by distance and partner.
• Cross-border one-ways (for example, Calgary to a US city): these are often restricted or carry higher fees, and some partners do not permit them at all.

The drop-off fee for your Calgary minivan will be shown during the booking process under the "To pay at destination" section on the rate details page. It cannot be pre-paid and is not covered by No Extra Charges© unless it was not disclosed at the time of booking.

If you need to change your return location after booking, be aware that modifications can reprice the hire and recalculate the drop-off fee. Always confirm the updated terms before finalising any change.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to minivan hires in Calgary as well. However, this benefit does not apply to Canadian or US residents, only to travellers visiting Calgary from outside North America.

If you qualify, the travel assistance coverage typically includes:

• Medical cover for up to 5 passengers during your trip.
• Legal assistance in the event of a road accident during your Calgary minivan hire.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

This cover does not include damage to the minivan itself (that requires CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). It also does not apply to pre-existing medical conditions.

If you need assistance during your Calgary minivan hire, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

An International Driving Permit (IDP) is not mandatory to hire a minivan in Calgary, but it is strongly recommended in certain situations.

• If your driver's licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is required alongside your original licence. Without it, the Calgary hire counter may refuse to hand over the minivan.
• If your licence is in a non-English language but uses Latin characters, an IDP is recommended as a translation aid and may be requested by some Calgary hire partners.
• If your licence is in English, no IDP is needed.

The IDP is a translation document only and is not valid on its own. You must carry both your original licence and the IDP at all times when driving your Calgary minivan. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

At the Calgary counter, also bring your passport, booking confirmation, and a major credit card in your name. All documents must be physical originals, as digital copies are not accepted.

After-hours returns are available at Calgary International Airport for certain providers. For example, Budget allows you to park and lock the minivan in the designated return lot, then place your keys and hire contract in the drop box at the kiosk.

Important points to keep in mind for an after-hours Calgary minivan return:

• Record the mileage and fuel level on your hire agreement before leaving the vehicle.
• Take a photo of the dashboard showing the fuel gauge at full and the odometer reading.
• Keep your fuel receipt from the last fill-up near the Calgary return location.
• Place your keys and contract in the designated drop box. Do not leave keys inside the vehicle.

Note that after-hours pickup is generally not available. If your flight arrives outside counter hours, contact your hire provider in advance to confirm whether arrangements can be made. Counter hours vary by provider; Budget at Calgary Airport, for example, operates from 09:00 to 22:00 daily, including holidays. Confirm your specific provider's hours on your booking confirmation before your Calgary minivan pickup date.

Yes, the Tolls Cashback benefit is included with all Hola Car Rentals bookings, including your Calgary minivan hire, and it applies if you pay any tolls during your rental period, even if those tolls are outside Alberta.

Since Alberta has no toll roads, you will not encounter any toll charges while driving your minivan in Calgary or anywhere else in the province. However, if your trip takes you into a neighbouring province or region that does have tolls, such as Ontario's Highway 407, you can claim cashback on those charges.

To claim Tolls Cashback after your Calgary minivan hire:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number.
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

The refund covers the lesser of your actual toll costs or up to 5% of your total booking value. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

Yes, hiring a minivan at Calgary International Airport (YYC) typically includes airport concession fees and local taxes on top of the base hire rate. These are standard charges applied at Canadian airport locations.

Common fees and taxes you may see on a Calgary minivan hire:

• Airport Concession Recovery Fee (ACRF): a percentage charged by the hire company to recover the cost of operating at YYC.
• Canadian federal GST (Goods and Services Tax) applied to the hire total.
• Alberta provincial taxes as applicable.

If your booking confirmation shows "Taxes and Fees: Included," these charges are already covered in your prepaid rate and you should not be billed again at the Calgary counter. If you are charged for items that your confirmation shows as included, the No Extra Charges© guarantee means Hola Car Rentals will work with the partner to remove or reimburse the incorrect charge after verification.

Renting your Calgary minivan from an off-airport location, such as the Park2Go lot at 2121 100 Ave NE, can reduce costs by 15 to 30% because off-airport providers do not pay the airport concession fee. Factor in shuttle time of approximately 5 to 20 minutes when comparing options.